I found this software online accidentally at 4 am in January of 2018, and it had me hooked me within minutes. The more I read about it, the more I loved it. CourseStorm gets our classes noticed with an option to add inviting pictures. The customized payment plans have been exceptionally smooth when registering and collecting payments.

* Ease of initial setup when I first found this software. * Classes are set up for registration in minutes. * Classes are duplicated for even quicker reposting. * Cost is well worth the product value; fees withheld without an invoice. * Fast and friendly responses whenever I reach out to customer support. * Customer Reps stay in touch to ask if I am satisfied. * Customized mass emails to all class registrants. * Payment process allows for reversals, if necessary, up until class date; this avoids deposit and refund. * Custom Payment Plans permitted for each class individually.

* No name badge template. Possibility of using Excel roster to create. * Classes default listing is Alphabetical vs. Chronological. * Probably other concerns but no time to find them while the product is working so well.

So happy with CourseStorm. From the onboarding to the support after, they are responsive, friendly and willing to go the extra mile.

I like how user friendly it is for the customer. Also, I am very please with the customer service and their willingness to work directly with us to help make it even better.

There are some short comings on the back end of the software but CourseStorm is working directly with us to make it even more user friendly. We have a complex registration process and they are doing everything they can to make to program even better.

We recently switched over to course storm I think about 6 months ago. I love how easy/fast it is for parents to sign up their daughter for class. I also love how it saved their information making them save time for future class sign ups. A few things I would love to see on course storm: 1. The ability to have a customer type in their email twice (this would avoid typos of the wrong email address which happens a lot!) 2. The ability to have plenty of customized registration forms and not have to use the initial form then add on. (Sometimes certain classes will require a completely different registration form but your system requires the basic form then having to add on. I would just like to make different registration forms and name them for classes). We do adult classes too and it's really hard to use that the way you guys have the forms set up. 3. Ability to receive the funds way before a week AFTER the class. For small businesses that require purchasing and prepping supplies way ahead of time this is hard to receive the money a week after the class. 4. For promo codes-can we please have the option to make a promo code for a certain class!?? Otherwise a customer could use the promo code for any (and as many as they desire!) as they like even though we may want a promo code only to be used for a certain class. 5. The ability to add sibling discount codes (separate from the promo codes). Maybe label it as sibling discount code? 6. Ability to close a class prior to the day of the class. Sometimes we need to close class way ahead of day to allow prepping etc. Would like to be able to set a closing date without having to go in and remember to do so manually for each class.

Ease of use for customer.

Items listed on my form in the first page of survey...

I love it! It has been an absolute breeze to work with and has freed up so much of my time. Everything before was manual using paper. I had to register using paper forms and send out manual confirmations, changing class information each time. It was sometimes difficult to read individuals hand writing or information would be missing. It is so much easier now that everything goes to one place and now that I can read it and make sure certain information is required within in the registration process. I love that I can check throughout the day to get enrollment updates. I can also update class information in minutes and cancel and refund individuals quickly.

-Intuitive and easy to learn -Payments are simple and quick -Customizable registration forms for specific classes

-The way reports download. I would love if this was a bit simpler.

We've used 3 different vendors for camp registration software and have found CourseStorm to be the best combination of ease of use and affordability. We haven't tried them all, but for the most part we have enjoyed the experience. Service has been helpful, except when the answer has been "we haven't implemented that feature yet"

CourseStorm has an easy to use front end for the customers. Total time to complete a registration is kept to a minimum and check out is usually very straight forward. Starting up and copying new sessions is very easy. Taking payments works really well as long as it isn't complicated by use of different cards or a combination of cards and checks. Emailing out to groups works really well. The look of the online catalog is very positive.

There are still some features that are either in need of implementation or need a more intuitive implementation. Each season that passes, some of those have been addressed, but others remain. Registrations from year to year (we do youth camps) are hard to update things like t-shirt size or current grade. Not easy for either the parent or us admins. And rebates or mixed payments can be very difficult to integrate at all. If a registration fails a credit card payment and wants to send in a check, there is no way to integrate that activity. You either have to cancel and restart the registration and use a promo code to allow for the payments received to date or take the check and let it continue to show as "failed payment" for every. And I mean for ever. Also needs to allow for age restrictions for registrations, we run summer youth programs and keeping campers in the right age group is important, something that parents sometimes don't notice or choose to circumvent. Would also like to see notifications and email ability for other than the single instructor and the registrants in a program. We run camps with several staff members and it would be good to have all staff members get the outgoing email blasts for a particular program, a feature that doesn't exist currently.

I am so thankful we switched to CourseStorm. Our work life is so much easier and happier now! Though it is more expensive than our old system, it is worth every penny in the staff time we save and the customer satisfaction we are experiencing with our community. The staff time we save with this system, we are money ahead - it pays for itself!

1. First and foremost I have to compliment CourseStorm on your customer service. The customer service I have received from you and CourseStorm staff is amazing. I feel very attended to - that our success using this system is a priority for your company which I greatly appreciate. You all have been so very responsive to all of our inquiries. You all have been very attentive to our needs! 2. We have received so much feedback from our customers/students, staff, and instructors. Everyone LOVES this new system. We have received so many compliments on this new system for its ease of use and the professional image it provides us. It is totally next level for us! 3. The staff time we are saving by the instructors having the ability to manage their own classes through their own instructor accounts is a huge time saver for us. Staff have been freed up from that laborious task and the instructors love the ability to access their classes 24/7. 4. The system is so user friendly that we are not having to take fewer registrations over the phone. Instead of people calling us out of frustration from not being able to easily register for a class, now they can easily do it themselves without issues and we are no longer getting frustrated callers. We are seeing many registrations come in on a daily basis that we haven’t had to personally process manually. That is such a huge time saver. 5. The data entry, inputting the classes and students, is so quick and easy!

This is not applicable. We have not encountered anything that we don't like about this system.

Offer an online training (especially for new users). I have never received formal training for this software & had to learn as I went along. Implement a Suggestion Box so that users can pass along suggestions quickly. I often find that the Help section does not provide clarification & will need to contact customer support. There are several layers to this software & webinars that would address different topics would be helpful.

Integration was easy. Importing class information for a new catalog is easy. Registration (done by a staff over the phone) is easy. Very rarely are their any technical issues that impact our daily usage.

Modify the process of adding a student during registration, several people struggle with this & will send a brand new registration instead. Make customizing a form easier.

The pros...easy to use, pretty intuitive. ...and GETS THE JOB DONE. For those who have yet to implement an online registration platform for your education programs...it is a MUST. We implemented Coursestorm a few months ago to try and increase enrollment in our Enrichment Program....and we have succeeded in doing so EXPONENTIALLY. This was accomplished via strategic marketing tactics, advertising, social, etc....but you still need to have somewhere to drive potential registrants to...then make it easy for them to enroll. Coursestorm does that. I foresee even more success going forward now that we are capturing and creating a database of registrants to market future programs to. Honestly, for me it was a no-brainer but it was a tough sell getting my superiors to sign on for it. But now, they absolutely LOVE it. We also like the fact that you basically pay per registrant. There are no monthly fees, etc. which makes it easy to roll the cost right into the registration. Basically, making it no cost for us....which, as a non-profit...is a major factor. The customer support has also been outstanding. Very quick to respond to issues or questions. Lastly, implementation was a breeze and you don't need to design & add pages to your current website. If you're looking for a low cost solution to implement online educational registrations and increase your enrollments...I would highly recommend giving this platform a try.

As has been mentioned in other reviews...it lacks some features that I would like to see implemented. Bit I've sent some suggestions and have confidence the support team will implement. With that said...there's a delicate balance between ease of use and feature-rich. The more features you add to a product...the more confusing it can be to set up and use. As long as they keep the product intuitive...I onle see it getting better and better.

Overall we find it easy to use and we can get any questions we have answered quickly. I have tried to get some of our ways of doing things changed to conform to CourseStorm but some of it is challenging. Having to cancel classes by a certain date is sometimes hindering but I understand there is a pay out date that needs to be adhered to (i.e. we'd like to leave classes open up to day of class but if we do we'd have to issue check refunds (more work) for credit card purchases IF the class ultimately does not run.

We love the photos and unlimited descriptions for our classes. We love ability to edit everything, so there is no fear of making and error. We love having customer service at our fingertips and they answer almost immediately. Having a Help tab that explains everything is also very useful.

Reporting Revenue for me and our particular ways is hard. I have to separate my reported items by codes (I have 11 codes) and also by CASH, CHECK or CREDIT CARD. It takes a lot of time to separate out the excel spreadsheet and make it what I need. At least if there was an option for choosing CASH, CHECK, CREDIT on the Export Registrations tab saying Included only registrations CHECKS for date to date, that would cure a lot of my angst. We'd like an area in the class section to put hidden notes like "instructor was sick on..." or "class was delayed because..." Also would like to be able to put phone numbers in instructor list and be able to email instructors ONLY from the system with updates / like we can do for customers. No option for purchase order - the process of clicking off check payment at check out is confusing to our customers. We'd like to see number of participants under classes - pinwheel options - so we can see on the page without going into each class individually. We report GO NO GOs every week, tooling in and out of every class to see roster numbers is cumbersome.

I have trained several coworkers on using Courestorm and always emphasize that as long as you follow the prompts you will get where you need to go in this program. It's incredibly user-friendly and logically designed. We've also appreciated the consistent, high quality and speedy response from Courestorm when troubleshooting any issues we've had, which are few and far between. Ease of use, friendly customer support and lack of design clutter are my three favorite things about using this program.

When Courestorm transitioned away from email logins as the way to verify a student/their account, I have been running into more duplicate student accounts. I am grateful for how easy it is to merge accounts, but considering the breadth of duplicates am a little worried about these growing tumbleweeds in our student database. I am advocating for this software to be used in the larger library, which currently uses the Evanced program for library class registrations (Demco software). I wish Courestorm also had room/location reservation options so we could switch everybody over to this program. I also wish you could slide around uploaded images inside of the program so they didn't get cropped weirdly sometimes. I currently use an Indesign template to make sure all of the image crops are appropriate, which adds an extra step to my workflow.

Overall, it has been a good experience and I've been pleased with the service even with the limitations. When I initially contacted CourseStorm to inquire about their services, cost, etc., I spoke with a representative who was highly responsive and helpful and checked in with me periodically after I signed up. I then had an on-boarding session, which was helpful. I've had good experience with their customer service.

Ease of use, simple interface for both administrator and registrants, no monthly fee but instead there is a percentage taken from total registration payment, and the registration process is relatively straight forward. I appreciate the option for somebody to register another person, as that has come in useful several times over the past several months. Refunds are also very simple to issue.

The site looks a bit outdated and not as professional as I'd like. My biggest issue has been the lack of ability to post unscheduled, future training topics to get the word out about future training before they're scheduled, or to register people for online/ongoing training. There simply isn't an option for this, as you must put a date or date range. My online training is through Thinkific, but I'd like to be able to list all my training (in-person and online) options in one location. A few month after offering my first course, I conducted an ROI analysis, and the projected annual cost ended up being about the same as other similar services that had monthly fees. If I offered my more expensive training more often, CourseStorm might be more expensive for me than other services.

I chose CourseStorm for our lifelong learning program because it has all the features I want and is very affordable. We take credit/debit card payments, both in-house and online, as well as cash and check payments for class enrollment. We can easily process all types of payment in one place and we only pay a percentage of the card payments. This makes the software very affordable. Because the online enrollment process is so much easier and user-friendly for our students, we have seen a drastic increase not only in total enrollments, but in online enrollments, which makes tracking rosters much easier for our staff. Students can also add themselves to waiting lists of full courses easily, so we have a very intuitive process for handling cancellations and enrolling new students. Refunds are very simple, too. Overall, we find the software to be very simple to use, both on the staff side and the public side. The ease of the enrollment process gives our students a positive experience and encourages them to sign themselves and their friends up for multiple classes. If we've ever had an issue or question, CourseStorm staff has been absolutely wonderful in assisting us quickly. We could not be happier with our enrollment software!

We love the CourseStorm staff. They are not only helpful, but friendly and always get back to us so quickly! Even when we have suggestions for features or software updates, they take them seriously and let us know when they have been implemented!

There are some features we would still love to have, like a shopping cart, but it just doesn't stack up against the wonderful things we love about it!

We use the software for our soft launch in the summer semester of our school. We used it for 3-6 months, And then switch to something different. It was a huge choice, as it took a good amount of time and effort to get the coursestorm platform actually set up. But in the end, we are so much happier with what we have now.This software would be great if you had Just a few events. If you're offering 5-8 classes that run for a full semester, then this is pretty easy and convenient. If you're running a larger entity, with several different teachers offering several different classes, it's just going to get way too out of hand and unmanageable.

Online sign upDigital collection of payments and information

The overall cost of this was much more expensive than the software we ended up switching to. Especially if you start having to do refunds!There is absolutely no ability to control your brand, aside from having your logo on the page.You could do what the software does with a Google form and a Venmo link, and save yourself the 7% plus credit card fees plus whatever usage cost they have. In fact, if I had a Google form, I would have had significantly more control over the info I was getting and how it was being categorized. It would have been so much easier to have just done it in house.

The software may not work for everyone, but it meets the needs of my program. I have had nothing positive experiences with this company.

The software is great, but it's the top-notch, can-do attitude of the staff that makes the software great. When I need to solve a registration problem that I can't figure out, I email or call CourseStorm with the problem. CourseStorm does one of four things: 1) walk me through how to do it; or 2) they can quickly do on the back end what I do not have access to do as an end-user 3) tell me it can't be done, but then they problem solve with me to try to get me closer to a solution; or 4) they just go build a new feature. They are prompt in responding and they are just nice people to deal with.

There are some limitations to the software, but all software has limitations. I haven't found any cons about this software that I think are worth complaining about. Part of this is also due to the fact that the CourseStorm team sets very clear expectations with their clients. What they deliver is great, and they don't promise what they can't deliver.

Overall, the software works well. The catalog upload is easy. Customers would like to be able to register for multiple classes at one time--not individually. We have had a couple of instances where there were "glitches" in the software that Coursestorm was working on that caused registrations to "fall through the crack". We would have appreciated Coursestorm informing its customers that they are working on a problem with the software. It was only because we were experiencing a problem that we called customer support to find out that they had known about it already and were working on it.

Easy to upload catalog and edit classes. Report feature works well.

Customers can't register for multiple classes.

I am extremely happy I chose the Coursestorm service. It was easy to set up and maintain, and it’s helping my small business grow. My class registration and online presence seem really professional, so thank you!!

I love that it’s easy to use and the service and communication has been wonderful.

For me personally I feel that my classes run for only 4-6 week sessions, and I’m being billed fees more regularly from returning students who register for the same classes over and over again. I’m not sure there’s a way to reduce/limit those fees as I prefer not to register students for an extended period so they have the option to continue (or not continue). I also understand the need for a cancellation fee, which has only happened once when a student registered for the wrong class and asked for a refund and to switch to another class. The change fee seemed high.

We love everything about it! Meeting with [SENSITIVE CONTENT] at the onboarding stages and throughout was so helpful. She was incredible, very professional and always available to provide support when needed. She was so easy to work with and new her product so well.

Nothing, they have everything covered and streamlined for an awesome user experience.

This software has allowed our organization to manage registrations efficiently and economically.

Ease in member registration and accessing reports

Minor glitches that are usually resolved with an email.

CourseStorm is easy to use and provides a comprehensive registration program for our campers. Customer service is excellent and functionality has been improving. We will continue to use CourseStorm for our Summer Camp registrations!

There is some functionality that would be very nice to have. In discussions with their developers my concerns have been acknowledged and most of my concerns are being addressed.

The folks at Coursestorm are so helpful and responsive.

The privately listed class feature is a great asset to our arsenal of tools to keep our programs active and growing. I just listed my first private class. Now we'll see how the registrants feel about the process!

So far there is nothing to complain about!

Setting up our online registration took 100’s of hours in the past and we were duplicating entry because our old system didn’t allow us to upload sheets. Coursestorm literally took ten mins at most because our planning was in a Google sheet that we were able to upload.

Being able to add all our data by uploading from a Google Sheet and also the ability to view all registrations by exporting to a sheet.

We loved everything. Just wished that system could produce student schedules.

Very positive experience. Customer service is responsive and open to suggestions. Software is simple and easy to use.

I've tried a lot of registration software and was looking for something to save time on the management side of my business. Coursestorm does that. My teachers are able to input their own class information and track their own students which is very helpful. It is also very simple and straight forward.

The cost is higher than of systems.

Since were a non-profit organization we operate on a shoestring budget for this conference, but it definitely paid for itself. I hope we will be able to use it again for 2019. I can't say enough about the customer service. I could not work on this during normal business hours (M-F 8 to 5) because of my regular job, so late nights & early mornings were required and support team was there every step of the way.

The customer service was wonderful! The creation of the webpage was simple. I think we pushed it a little with its capability.

1. Students not being able to print receipts for registration & class schedule 2. Need more flexibility on the admin side for scheduling - limiting problems such as double booking, double registrations, and overall general confusion.

We use CourseStorm to register Adult Education students in workforce and enrichment courses.

Multiple uses for data. This form wants 40 characters.

Lack of flexibility in some aspects. This form wants 40 characters.

Simple registration process and the ability to allow facilities to sign up multiple staff at once.

Ease of setting up multiple registrations and the inviting look of the software.

Not able to adjust payments when credit card is stopped