--- title: "Workleap Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Workleap. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Workleap is a good fit for you!" source_url: "https://www.softwareadvice.com/lms/didacte-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Engagement Software](https://www.softwareadvice.com/hr/employee-engagement-comparison/) / [Workleap](https://www.softwareadvice.com/lms/didacte-profile/) / Workleap Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/lms/didacte-profile/) Reviews [Alternatives](https://www.softwareadvice.com/lms/didacte-profile/alternatives/) # Workleap User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 709 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 479 reviews (68%) - 4 stars: 205 reviews (29%) - 3 stars: 23 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - It improves the employee experience with engagement tools that provide recognition and better drive performance with an easy-to-use interface that we can all learn very quickly. - For new and existing employees, this is a useful tool in helping them to understand the structure & function of our company and to understand the vision and the culture of our business. - In 2020, we experience a high growth phase and new employees were joining almost every week, so having an org chart in Pingboard made it extremely easily to look up a team or even specific employee so you knew who to contact for certain projects. ### Most mentioned cons - The customer support service is slow in responding to tickets because they have limited hours, and if an urgent ticket is submitted, it can take up to 3 days to be resolved. - The request to support does not show the subject or question asked so you are constantly having to remember the questions asked. - Performance appraisal process flow is not very well managed as the reports are not accessible by the employee anymore once submitted ## Workleap customer reviews Showing reviews 1-25 of 709 (page 1). ### It has good engagement tools. - Overall rating: 5/5 - Reviewer: Steven M. - Industry: Management Consulting - Company size: 5001-10000 employees - Product usage: 1-3 years · daily - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered It improved employee performance because they are more committed to quality and performance, and receiving recognition motivates them more to do their jobs well. Surveys also help validate employee stress levels or satisfaction, so action can be taken to improve if something goes wrong. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It improves the employee experience with engagement tools that provide recognition and better drive performance with an easy-to-use interface that we can all learn very quickly. Weekly surveys ensure that employees receive accurate recognition. All the features provide a clear view of each employee's performance in their area, allowing them to properly incentivize those who deserve it. #### Cons The customer support service is slow in responding to tickets because they have limited hours, and if an urgent ticket is submitted, it can take up to 3 days to be resolved. --- ### Helpful to find people you work with and learn about them - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been good to learn a few fun facts about my coworkers. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like being able to quickly see which of my coworkers are out of office. It integrates with Slack as well, which is nice. The mobile app has a game for you to match faces with names, so that has been a great way to learn people's names! #### Cons The org chart can be nice but it can also get a little hairy when there are multiple members in a certain department. --- ### Do Your Research - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Computer Hardware - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered It is okay wish I had done more research. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I think the product is good and certainly what our company was looking for regarding surveys. #### Cons 1) Acct. Mgr. does not know the product details and is not very helpful. They constantly refer you to hyperlinks with articles and cannot walk you through an issue you are experiencing. The request to support does not show the subject or question asked so you are constantly having to remember the questions asked. --- ### Niche Software, Dynamically Built, Broad Application - Overall rating: 5/5 - Reviewer: Weston H. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When a new employee joins my company, they are always blown away by one piece of software in particular. It isn't GitHub, SalesForce, Office365, or any of the boilerplate onboarding items. It is Pingboard! When you can see every person in your company on your first day, the reporting structure, the faces, people, and places, it is the singular best resource a new employee can have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pingboard is easy for end-users and admins alike, integrates with GSuite and auto-syncs, and allows everyone in our org to connect our schedules and statuses. Pingboard support is genuine, quick to reply, and very helpful. #### Cons Inviting new employees is sometimes accidentally forgotten when a new admin uses the software. Adding a new employee vs generating the invite can be easily mistaken. Timezone issues have confused one or two of our users but Pingboard support quickly resolved this for us. --- ### Love Pingboard - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros We use Pingboard all the time for our company and it's so easy to quickly pop in and find someone, their title, contact info, and who they report to. #### Cons The organization chart isn't always intuitive with clicking to expand vs. zooming in and out. But once you get it down, it provides an amazing overview of a company. --- ### Decent continuous feedback tool - but could be so much more functionality - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros - Easy to set up groups and view trends in opinions by team/business area. - The questions used are varied (bank of 400) and science backed - The best thing about it is that you can respond to feedback and have a conversation - particularly useful for getting managers to listen to their teams more #### Cons - The software is quite prone to errors/bugs (we had a nightmare importing users in bulk) - Another example of this (they may now have fixed this issue) is that you can set up custom polls and the system indicates that you can send these on a custom date, but you actually can't, they just go out with the next survey. - Questions can get repetitive and when you ask a few of them on a weekly basis, engagement can drop off. I would only recommend this product for people who already have a relatively engaged and vocal workforce. --- ### Useful, but probably underutilized - Overall rating: 5/5 - Reviewer: Ellenore K. - Industry: Machinery - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros I like the ability to create a use an org chart. It's helpful for keeping track of who's working and what their role is. #### Cons Honestly, the org chart can be a little clunky. Deleting an employee there doesn't delete them from the system, and editing the chart takes a lot of getting used to. --- ### Officevibe - Affordable Pulse Suverys - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The platform seems more self-help, but I have not had to contact support that often. Overall we are satisfied. Way more affordable than other similar platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Officevibe is a simple and intuitive pulse survey system that helps capture employee feedback. Competitively priced it gets the job done. Provides value over a DIY survey monkey system. Surveys are automatic and short enough to keep employee engagement. The system is also anonymous to keep feedback private. They also provide premade survey templates that cover many different topics. While i have not used it they now have a goal and 1:1 system. #### Cons Would like to see more customized reporting. Being able to export to other forms like excel, csv, etc. --- ### Office vibe is a cool and easy to use tool and one should try it out at least once - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 5001-10000 employees - Product usage: less than 1 year · monthly - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered A fair tool for regular employee performance management system #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros 1. Easy to se and user friendly software 2. Well connected with other HR/ employee tools like Bamboo/SAP easily 3. Offers a great mobile app version and its very light to use 4. Cloud space is huge and keep all the past record 5. Smart reminder is inbuild #### Cons 1. No AI support was given 2. Doesn't support all formats of files to upload 3. Performance appraisal process flow is not very well managed as the reports are not accessible by the employee anymore once submitted --- ### Managing Contractors on Projects in Pingboard - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Updates are in real time, so contractors can change their status and I can see it immediately. This helps in team coordination. The organization chart feature is easy to use and modify as changes occur. So it is quick and easy to keep current. I really do like this software. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros I like that contractors can indicate their current or future status as working remote, on vacation, sick, etc. I can quickly run a report on the status of all contractors on my team or run a report of those out of office. #### Cons There is no ability to mark a team as a Favorite, so it floats to the top of the team directory. There are several teams I manage in Pingboard and I would like to be able to mark some as Favorites, or have a Favorites option in the Directory. --- ### Good to learn about the company's hierarchies and find people to reach out to - Overall rating: 5/5 - Reviewer: Jessica F. - Industry: Financial Services - Company size: 501-1000 employees - Product usage: less than 1 year · weekly - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Since working from home is the company's policy, I don't always know the people that I have to talk to, so every time I need to discuss a topic with someone I don't know, firstly I take a look at their pingboard's profile to know what they do, and even if they really are the role I'm looking for. So having my colleagues' info available there is really helpful. I also take a while to look and understand hierarchies and who are the people I would have to report to, depending on the subject. Pingboard has this clean UI, interface is very user friendly. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Org chart is the major thing for me, since I use it to learn about the team's scopes and hierarchies. #### Cons No cons at the moment, I mostly use it to find people and it's been serving me well for that. --- ### A great way to get into metrics how your staff are feeling - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: less than 1 year · daily - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Helped us get quantifiable metrics about the performance and feelings of the team rather than just hearsay. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros With staff moral suffering, this tool has been invaluable in helping give metrics that my boss can take forward about how to improve the team. When you set it up you set the people that are part of your team & they receive emails. From that point people receive weekly reminders to contribute how they feel. The system makes use of really simple graphically styled questions which are similar to psychometric testing in how they are interpreted. When we first installed this, all the staff has a demonstration about what was recorded & how their answers contributed to the team statistics. Where your team are failing there are really useful hints and suggestions for how to improve your scores. There are a number of sub-games within the tool to help raise moral though praise & recognition. The paid version compares departments against each other which could be very powerful in larger organisations The tool integrates well with our favourite communication tool Slack and sends out messages to staff members every week at random intervals to complete the surveys Customer service is good with a quick response to questions. Overall we have found this to be a really useful tool for analysing and capturing specific metrics about how the team is doing along with specific tools to make your team more productive. It facilitates difficult conversations with anonymous feedback which even in a small team where it is obvious who has made the comment is still useful. #### Cons When your staff members receive their first emails and try to set up their accounts, they don't set up passwords which can be very confusing initially. Slack integration is slightly haphazard. It uses a bot to integrate but conversations are one way. Answering sends you back to the website. Anonymous comments are useful but in a small team it is quite obvious very quickly who sent which message. Regardless that can be a good way of breaking difficult conversations. --- ### The best LMS platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, good simple visual adaptable with the company's color and logo, the quizzes and efficient customer support for the rare times when you need it. #### Cons Not Applicable. There are no cons that comes to mind. --- ### Good HR software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am satisfied with the product. As a user, it does all I need and would expect from an HR/Org chart software. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros My favorite thing is the clarity of the org chart presentation. It's easy to expand an collapse departments, and it makes it easy to see who is reporting to who, and in which department they are. The Out of office section is also neat, as it connects to google calendar so you always know if your colleagues are on site or not. The game on the app is great, it presents faces of your colleagues to you and you have to pick the name of the colleague as fast as possible. It's a great feature for companies that have more than one office. #### Cons Very honestly, there is not much not to like. If I really had to pick on something, I would say that I would like if they ported the game they have on the app to the desktop. I think that's the only thing the desktop version is lacking. --- ### If you want to create a course, choose Didacte! - Overall rating: 5/5 - Reviewer: Emily J. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros When I was shopping around for an LMS, I tried out Didacte and a few of their competitors. I liked the looks and feel of Didacte the best from a creation and UX perspective. #### Cons I would like to see a few more Zapier integrations be made available. #### Vendor response Hi Emily! Thanks for the kind words! It means a lot. Funny you should talk about Zapier integration because we just added a few more last night! Reach out and let me know what you'ld like more specifically but I feel like the ones we release will be of interest ;) They come with a new feature as well that's going to be neat for you and your corporate clients! Replied March 2021 --- ### Great app/easy to use - Overall rating: 5/5 - Reviewer: Claire O. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's just easy to get to and it's all in one place #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like that you can update your status and your team can see where you are. I like that you can see everyone's info like their title, where they are located. Makes it easy for Recruiting to use this app. #### Cons I wish you could find our own status easily to either update or cancel, you have to go search for it. --- ### Pingboard is one of my favorite management tool that I use. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Accounting - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Pingboard has been a great experience. The software is easy to use and the customer support is excellent. I have been able to use Pingboard effectively to manage employees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like Pingboard because of its easy-to-use interface and making it easy to find any information I am looking for. It also has some amazing project tracking features that ensure I meet deadlines. #### Cons The downside of Pingboard is that it can be a little difficult to find contact information for people within the directory. However, this is a minor issue and Pingobard is an excellent directory tool. --- ### Solid platform but some minor issues - Overall rating: 4/5 - Reviewer: Patrick C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been almost 2 years since we started using OfficeVibe and despite a few issues, it has been a mostly positive experience with comprehensive trend analysis and functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The platform is really easy to use and the functionality of drilling down into individual team results is great. It enables team manager and admin access, and keeps track of all previous comments and trends. #### Cons The inability to customise questions is frustrating at times. Whilst most of the questions are very relevant, the pulse checks cover so many different areas and there is power in picking and choosing areas to survey on and focus improvement efforts. Also, some questions are not relevant to our business so the ability to turn on/off would be brilliant. Recently there have also been some data issues where homepage results don't equal the same categories when you drill into it. These have apparently been rectified but we lost a bit of confidence given it occurred over several months. --- ### My opinion on Pingboard - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Since im constantly using it to find contact information from the person i need to talk to, i find it helpful every single day , i love that it provides a face of the people thats helping me everyday, so get more familiar with my coworkers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pingboard is really helpful for me, as an account specialist i need to send emails constantly to my coworkers when i need their help with a client, usually on my system i show the name of the person that can help me but not the contact information, thats when Pingboard comes handy and i can access to numbers and email address from the person i need to talk with. #### Cons I wish it had a way to chat directly with the people on it. --- ### Didacte is a cornerstone of our business, and has driven the growth of our On-Demand service. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: less than 1 year · daily - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros For our business, the most important feature is the ability to manage our clients requests on the go! The ability to use our mobile phones to access and manage our client requests has been a game changer for us, especially as we approach the annual deadlines of December 31st! It was a wonderful benefit to be able to help our clients with their purchases and service requests while AT our New Years Eve Party! Best of all, our clients had no idea where we were... they just knew that we got the job done for them. #### Cons I can't really say that there is something that I like the least. Having said that, I certainly do understand that the Didacte platform is still under construction, and always evolving. I am certainly looking forward to the time when additional subscription options are added that will make it even easier for my clients, as well as our administrators. #### Vendor response Thank you very much Alan for your honest review! It's always a pleasure to help you grow your business to new heights. You are one of our great success stories and we take pride in the partnership we have with you. Replied April 2018 --- ### Workleap Pingboard Enhances HR Processes - Overall rating: 4/5 - Reviewer: Kennedy H. - Industry: Wholesale - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Workleap Pingboard is a great tool to have as an HR Manager. I love that I have multiple useful tools all in one place. I often utilize the org chart, the survey tool, the onboarding tool, and the company page. For new and existing employees, this is a useful tool in helping them to understand the structure & function of our company and to understand the vision and the culture of our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Workleap Pingboard has made our onboarding process more seamless. I am able to create onboarding checklist templates and assign them when new employees start. Their managers even have access to view the checklists, monitor progress, and make any additions as needed. This makes everything more efficient and ensures we don't miss any crucial onboarding steps. #### Cons Lately, ever since Pingboard was most recently acquired, I am having some issues with the survey tool. Employees will fill out the entire survey, but some questions show they left the answer blank. The questions are not optional and the employees have confirmed they filled in the answers, so I assume this is a technical glitch. Maybe some bugs as a result of the acquisition. --- ### How to develop training program in distancing era - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is very positive. The dynamic approach of Didacte team and very supportive and helpful in first project and following courses develop after. It's very nice to see young entrepreneurs with solid product to progress. I highly recommend this platform to other professional who want to develop training on line for their organisation #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros With the pandemic reality, organisation was force to review their way to perform training without grouping peoples together and communicate information. This platform provide the capacity to develop in house programs that will be upgrade as needed and improve the quality and content with time. In my case, I work with multiple clients and need to get separate folder for each of them in order to maintain confidentiality and provide reports of their progress in their training. That platform provide all these options and more. #### Cons I was not familiar with this type of platform and did some error on development of programs. Also at the first training the way to get on line on synchrone program was not as successful I would like, But Didacte people was available to support me and review the process of development, launching invitation, initiate a session. After the mechanism was understand and practice everything become clear and easier to do. #### Vendor response Merci Daniel pour les bons mots. C'est super apprecie! C'est agreable de voir qu'au-dela du produit, tu y trouves un sentiment d'appartenance dans notre aventure entrepreneuriale egalement! Je me fais un plaisir de passer le mot a Martin et lui rappeller qu'il fait du bon travail ;) Replied March 2021 --- ### Easy to use and very efficient - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When the covid occurred, we lost a very large part of our business. We decided to give our different course online. They were very helpful and took the time to help us get into action. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to administrate, after you learn the basics your are on your own. The employees at Didacte are very available and very helpful. They know their product. They answer very rapidly to all questions. They also offer many tips and learning lessons that we can follow on their own plateform. I highly recommend Didacte. #### Cons Really I can’t say. They continually improve the software upon customer request. #### Vendor response Hi Lise! Thank you to much for all the kind words. It means a lot to see that the customer-first approach we have is appreciated. Very happy to read that we played our part in your covid switch. Replied March 2021 --- ### Pingboard Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: 3-5 years · weekly - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall a great experience. I do feel like there are more features that I'm not taking advantage of, so perhaps there is an opportunity for end-user education or middle-management education to get more use of the tool. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is helpful to find who folks's roll into (who is their manager, director, vp, etc.). We also use the Out of Office to tie into a Google Calendar so everyone across the team is updated on when folks are out. The shared skills are also useful, for identifying who speaks foreign languages. I like the weekly emails. I typically take birthdays and anniversaries for my team and plug them into my calendar each week so I can remember to get that person a card, etc. #### Cons The Teams don't seem to always line up. I realize that is ridiculous, given it is something my company manages. However, it makes me believe that there is something inherently tricky about this from an admin perspective. I wish that I could see items such as T-Shirt size for just my team, as a Manager. I don't think I have this ability, but this could also be an admin setting? --- ### Great Product - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It really helped us track vacation/sick time. We used an antiquated spreadsheet approach which wasn't easy to get how much time someone took at the end of the year. It also has brought a level of visibility to where people are now that we're more mobile and remote than ever. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I love the out of office feature. Its the biggest reason I implemented Pingboard when I joined my current company. The org chart feature and integration with GSuite has come in handy and made onboarding super easy. #### Cons The reporting could use some work. There is a lack of being able to filter things like Out of Office statuses to just the team you are a member of, especially through the Slack integration. There used to be a feature too where you could post In and Out status on a big board which my leadership team was looking for. I'd like to see that sort of In/Out board feature that could be posted on monitors or public spaces for everyone to easily know. ---