--- title: "Docebo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Docebo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Docebo is a good fit for you!" source_url: "https://www.softwareadvice.com/lms/docebo-lms-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Learning Management System Software](https://www.softwareadvice.com/lms/) / [Docebo](https://www.softwareadvice.com/lms/docebo-lms-profile/) / Docebo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/lms/docebo-lms-profile/) Reviews [Alternatives](https://www.softwareadvice.com/lms/docebo-lms-profile/alternatives/) # Docebo User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 242 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.2/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 135 reviews (56%) - 4 stars: 84 reviews (35%) - 3 stars: 10 reviews (4%) - 2 stars: 9 reviews (4%) - 1 star: 4 reviews (2%) ### Most mentioned pros - It excels at delivering a highly engaging, Netflix-style learner experience and automates much of our day-to-day enrollment management. While the administrative backend can be overly complex and the pricing tiers for necessary add-ons are steep, the platform ultimately delivers on its promise of scaling global training programs effectively. - One of the better modern enterprise LMS platforms available today—especially for organizations that need scale, multiple audiences, and a better user experience than legacy LMS products. - It allows for easy and smart course creation for all types of learners; one can easily manage and track the learning activity across different tiers of learners. ### Most mentioned cons - The initial setup and configuration process comes with a remarkably steep learning curve, making onboarding a long and technically demanding process for non-technical administrators. While the learner-facing side is beautiful, the backend admin console still requires an excessive number of clicks to complete basic tasks due to a lack of seamless bulk-processing features. - However, it is expensive, can become complex to administer, and may require workarounds for highly customized learning operations - It has many glitches that are annoying, and you have a time frame to finish all the training. ## Docebo customer reviews Showing reviews 1-25 of 242 (page 1). ### AI forward, with solid intentionality - Overall rating: 5/5 - Reviewer: Alba C. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The integration of AI features for admins has improve the experience of end users. The faster we get to solve certain queries, the sooner learners have new trainings and resources at their disposal. #### Cons I've commented on this a few times. Some features don't respond to how someone logically would expect them to respond, causing confusion. --- ### Flexible, Learner-Centric, and Always Improving - Overall rating: 5/5 - Reviewer: Chelsy Ann K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Docebo has been good. The platform is easy to use, flexible, and responsive to feedback. I also value the helpful customer support, which makes resolving issues and getting guidance much easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the overall learning experience. I also appreciate that Docebo brings in product updates based on customer feedback and offers flexibility to tailor learning for different audiences. #### Cons The learning plans could be improved. For example, it would be great to have more options for segmenting courses or letting learners choose electives from a set of courses. Also, It would be helpful to have the option to create courses from a template to save time and maintain consistency. #### Reasons for switching to Docebo We switched from Moodle to Docebo to provide a more modern and flexible learning experience. Docebo allows us to better manage courses and learning plans, tailor content for different audiences, and take advantage of updates driven by customer feedback. --- ### Our current LMS Platform - Overall rating: 4/5 - Reviewer: Samuel K. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros We use for our LMS After multiple platform evaluation and so far it is going good. We use for self learning and professional training courses #### Cons Learning curve was long and menu operation for admin is not very friendly and confusing sometimes. Can be begter #### Reasons for switching to Docebo Old GUI and interactive learning criteria was not met --- ### DOCEBO Technical Issues - Overall rating: 3/5 - Reviewer: Vincent O. - Verified reviewer: Yes - Industry: Accounting - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would grade it a C. With today's technology, it should be much better. It also doesn't improve every year. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It keeps all your training, year by year. The AI-assisted training courses are well done and easily understandable. #### Cons It has many glitches that are annoying, and you have a time frame to finish all the training. The training sessions are not in any particular order. --- ### A Sleek and Scalable LMS with a Sharp Administrative Learning Curve - Overall rating: 5/5 - Reviewer: Yonas E. - Verified reviewer: Yes - Industry: Accounting - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Docebo is a robust, highly capable, and sleek learning management system that effectively modernizes our entire corporate training structure. It excels at delivering a highly engaging, Netflix-style learner experience and automates much of our day-to-day enrollment management. While the administrative backend can be overly complex and the pricing tiers for necessary add-ons are steep, the platform ultimately delivers on its promise of scaling global training programs effectively. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The standout feature of Docebo is its highly modern, intuitive interface which closely mirrors a consumer streaming service rather than a clunky legacy database. This sleek user experience drives significantly higher learner adoption and engagement rates across both internal employees and extended enterprise audiences. From an administrative standpoint, the platform offers powerful, granular customization options that let us match our precise branding requirements and effortlessly spin up separate subdomains. Additionally, the automated enrollment workflows and the robust AI-driven recommendation engine save our L&D team countless hours of manual course management and tracking. #### Cons The initial setup and configuration process comes with a remarkably steep learning curve, making onboarding a long and technically demanding process for non-technical administrators. While the learner-facing side is beautiful, the backend admin console still requires an excessive number of clicks to complete basic tasks due to a lack of seamless bulk-processing features. Furthermore, many vital tools—such as advanced business intelligence analytics and native integrations with common communication apps—are gated behind expensive, a la carte add-on tiers rather than being included in the core package. We also find that the platform's frequent feature updates can occasionally disrupt existing workflows and introduce unexpected UI glitches. --- ### Decent LMS for mid-large sixed organizations - Overall rating: 4/5 - Reviewer: Teresa I. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered One of the better modern enterprise LMS platforms available today—especially for organizations that need scale, multiple audiences, and a better user experience than legacy LMS products. However, it is expensive, can become complex to administer, and may require workarounds for highly customized learning operations #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Cleaner and more intuitive than older enterprise LMSs like Cornerstone OnDemand or some legacy systems. Handles employee, customer, and partner training from a single platform. Strong reporting and automation: Reporting, learning paths, enrollments, and user management are commonly cited strengths. Good integration ecosystem (HRIS, SSO, CRM platforms). Supports multiple audiences, branding, and complex learning programs. Often viewed as a step up from simpler platforms once organizations outgrow them. #### Cons Can become complex to administer Some workflows require workarounds. Organizations with highly specific compliance or enrollment requirements sometimes run into platform constraints. inconsistent customer support experience with responsiveness or being charged for additional consulting. Costs can rise significantly as add-ons and advanced services are added. #### Reasons for choosing Docebo we chose docebo as a trial because one of our sister brands was already on it #### Reasons for switching to Docebo expiring license and end of contract. wanted to switch to a better LMS --- ### Docebo: versatile and robust (with the right setup) - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Docebo LMS has been positive: the platform enables us to deliver a diverse and organized digital library to various target groups (customers, partners, staff) with a scalable structure. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The flexibility to manage different catalogs, learning plans and content types has been crucial for meeting our audience's varied needs. We are really happy with the community, which is a great source of inspiration (and troubleshooting as well). #### Cons The platform is powerful, but some configuration aspects can be complex, In our case, the certification logics have been particularly hard to understand and required many tries before being properly addressed. #### Reasons for choosing Docebo Ease of use, flexibility, native integration with other tools #### Reasons for switching to Docebo We needed more flexibility and ease of use --- ### We love Docebo! - Overall rating: 5/5 - Reviewer: Ryan H. - Verified reviewer: Yes - Industry: Internet - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Docebo has been great to work with. We rarely need help as the product works very well, but when we do our CSM is very helpful and the Community has been great too! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Docebo is easy to use, customize and build custom reporting to track our compliance and learning goals #### Cons I wish that a user could have more than one Direct Manager so that department heads could see progress for everyone under them. #### Reasons for choosing Docebo Ease of use and reporting options to the best of my knowledge --- ### Docebo makes employee training and document management easy - Overall rating: 5/5 - Reviewer: Gabriella O. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like Docebo most for its document management and employee training.I like how it keeps learning material organized in one place and makes it easy to create cources,track progress and train employees effectively. #### Cons Sometimes Docebo can be complex to set up and navigate at first.Also some of its features require time to learn. --- ### Great learning platform but needs simpler onboarding - Overall rating: 5/5 - Reviewer: Hayley J. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What i like most about Docebo is its efficient document management and powerful course management.I like how it makes organizing learning material simple and creating,assigning,and tracking courses very seamless. #### Cons Docebo interface is complex at first,pricing is high and customization could be better for advanced users. --- ### Solid and mostly logical LMS that is growing in the right direction - Overall rating: 5/5 - Reviewer: Jennifer K. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I participated in the selection, implementation, maintenance and administration of our Docebo instance, including setting up SSO and multiple "extended enterprise" portals, to meet the needs of multiple internal organizations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Docebo is a solid choice for a corporate LMS. Features currently meet most needs for running compliance and professional development learning programs, and a lot of the newest features/roadmap plans are ambitious and exciting. The development team listens to the needs/wants of the Docebo Community and introduces new features/advances quarterly, which is enough to make you feel like there is true progress but not so speedy as to be difficult to keep up with. Recent changes enabled batch unenrollment and archiving, which is really handy. The Docebo Community is a friendly place to get answers and workarounds, when needed. Customer Support has been decent and occasionally exceptionally good. #### Cons There are some significant drawbacks to the notifications feature but a new notifications engine is on the way next month, so I'm optimistic that some of the things I want to see will be coming or at least possible in the future. Not all entities can be duplicated (learning plans, etc.) which can be cumbersome. There is no real way to retire a course so everyone has some version of a workaround; that's not great. #### Reasons for choosing Docebo A combination of features and pricing made Docebo the preferred product #### Reasons for switching to Docebo It was determined by a wide range of stakeholders that a new approach and additional functionality were needed. --- ### My favorite LMS! - Overall rating: 5/5 - Reviewer: Sheri N. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've used Docebo with two different companies. I've had an overall good experience and would choose it again. Most of my everyday tasks work well and are easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I love the way users, courses, lesson plans, and reporting are organized. I can generally configure the platform to do what I need to do regarding managing users and tracking course completions/scores. I also love how the dashboard and buttons can be customized. I was able to configure the look and feel of the platform to match our branding. #### Cons My least favorite aspect is the difficulty of trying to troubleshoot bugs in the system. We've had some tracking issues without Docebo Marketplace content that haven't been able to be resolved. When I have to ask IT for help, my requests are generally unresolved. #### Reasons for choosing Docebo Ease of use, intuitive navigation, branding, and reporting options #### Reasons for switching to Docebo Learning 360 doesn't have anywhere near the features Docebo has available. The user interface and course screens are very basic and not customizable. --- ### Excellent choice for small organisation - Overall rating: 5/5 - Reviewer: H S. - Verified reviewer: Yes - Industry: Public Policy - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am an experienced LMS Admin, so opted for the Lite onboarding approach and found that it worked very well and very easily. the Implementation support was excellent, thorough and focussed and we set the platform up for use within 12 weeks quite easily. The support from the company has been prompt, and always helpful. Very happy with the purchase, the implementation and the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As well as all the expected functionality you would get on an LMS, you have some useful and exciting additional features that make the difference. The ability to add observation checklists (work based activities) to a course to add practical application to a course. Very easy to set up and use Gamification, with rewards earned for a whole range of activities on the platform, plus contests and leaderboards. Also the Discover, Coach and Share expert moderated, channels to support community learning. These 3 features, plus the flexibility of configuration and how easy it is to change the look and feel to suit your needs. Very few fixed structures that you can't get away from. #### Cons Very little has caused issues. We have taken the platform bundled with content and didn't realise that we would have to import each item of content and then put it into a course shell to make it available to users. I had thought they would have direct access. This is cumbersome, and a bit time consuming, but about the only thing I have not been happy with. #### Reasons for choosing Docebo Functionality and price, how easily configurable. Extra functionality to suit a consulting organisation. --- ### Intuitive, flexible and constantly improving - Overall rating: 5/5 - Reviewer: Christopher W. - Verified reviewer: Yes - Industry: Building Materials - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Excellent with fantastic support from our account manager, customer solutions manager and the helpdesk staff who are knowledgeable, helpful and thorough. Positive feedback from trainers, admins and end users who are all impressed with the system. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use for end users with the ability to create custom pages to display the most relevant information. Excellent support from the Docebo helpdesk. Monthly updates and improvements to the system with a heavy emphasis on customer feedback. The online learning and community to support with all aspects of the system. #### Cons The length of the onboarding over a number of weeks. We would have liked a more intense onboarding course over a shorter period of time. Some excellent data features locked behind an additional paid product. #### Reasons for choosing Docebo The additional support offered by Docebo to integrate and launch the system and the frequent updates. #### Reasons for switching to Docebo Stability issues with existing system and we wanted all of our training (eLearning, classroom and webinar) all in one place. --- ### Why I like Docebo Learn - Overall rating: 5/5 - Reviewer: Misty Lyn K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Overall the experience with Docebo has been positive. They are very engaged with me & when I was at their annual meeting, the account manager introduced me to people who could help in some things he knew I would be interested in. Just one more reason to appreciate the customer experience with them. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Docebo has a platform that we can grow into. They make updates that make the organization look good, as it keeps the learner view and/or experience fresh. The customer service aspect is very good - there is a chat & a knowledge library & community at your fingertips. And they have a system of upvoting ideas that the community may make. #### Cons When setting up your system, there are a lot of things to do. One of the frustrating things can be the number of clicks to create something. #### Reasons for choosing Docebo Ultimately, we choose Docebo because it looked fresh, it looked like it kept up with the times - our customer base ranges from 19 year olds to 80+ and so we needed it to be visually appealing for our great content, but we also needed it to be user-friendly. As we have learned more about the system, we have incorporated more of the features. #### Reasons for switching to Docebo Not sure that it was "Viewpoint 5.0", but the latest name was Conduent. It was very static - though easy to set up courses - the look and experience had not changed for years. Also, the customer service was terrible as the company changed hands (once known as LearnSomething & then Xerox, before going to Conduent) several times. --- ### How Docebo Unified Our LMS Content - Overall rating: 5/5 - Reviewer: Felicia M. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The establishment and migration process was a breeze compared to other migrations. Customer service and technical support is fantastic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our company needed to combine both external and internal training content from several LMS and merge into one central LMS. The ability to set up branches has allowed us to do that while still allowing customization and controlling the type of access needed for each departmental usage. #### Cons Reporting feature (as with all LMS I've come across) is still not robust enough in it's customization features. We still have to export raw data into another application to get the reports we need. #### Reasons for switching to Docebo Merging everything into on LMS instead of several. --- ### Docebo is a robust, yet manageable LMS - Overall rating: 5/5 - Reviewer: Jessica C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am a huge Docebo fan. I have yet to have an idea to implement in my Docebo LMS that I have not been able to execute. The sky is the limit with Docebo! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Docebo is a user-friendly platform that allows you to build customized and intentional learner experiences. #### Cons While the out of the box reports can get you most of the metrics you need, the labeling of reports and they way they organize the data isn't always the most intuitive. The custom report builder can do most things, but getting to your final result isn't always an intuitive experience. #### Reasons for switching to Docebo WorkRamp manages each learner type by giving them different URLs to access training material. In other words, we had to create 3 seperate LMSes for Partners, Customers, and Team members. This led to people accessing and logging into the wrong learning platform, and us having to manually aggregate data and KPI metrics. --- ### Great platform with many features - Overall rating: 5/5 - Reviewer: Adam B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to work with, quick to learn. Thanks to Docebo's Community and Knowledge Base, I think anybody can make it work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros There are many different features and even if something is not built-in, you can usually find a good workaround for it. In the last couple of years, Docebo is more focused on improving existing functionalities which is a fantastic step into the right direction. #### Cons I do believe their customer support, although fast, is not of the best quality. I often found them not knowing enough about the platform. #### Reasons for switching to Docebo Previous LMS lacked functionality, especially in the group management area. --- ### Great LMS to configure and use - Overall rating: 4/5 - Reviewer: Ahmed G. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would say its a Very good experience over all, and we have a great support from Docebo team which makes our lives way easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Very easy for administrators with minimum expertise to manage, the academy is helping a lot to navigate and help you to start as well. Can be used for internal and external customers is always a plus. #### Cons The reporting is not comprehensive, yet you find your way around by generating more reports and consolidate them together. --- ### Easy to use - Overall rating: 5/5 - Reviewer: nicole b. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Being able to continuously get in and check progress of the lesson and also review it was very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease and accessibility to use the program without having any problems. #### Cons None that I can think of, and I have used it a lot --- ### Docebo Learn. Customisable and constantly growing - Overall rating: 4/5 - Reviewer: Graeme E. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I have been pleasantly surprised by how easy it is to use and manage the LMS while still having a lot of power and customisation available. The user interface is intuitive and easy to grasp. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Docebo Learn is a intuitive LMS and easy to learn and manage while still being very customisable.There are plenty of plugins and additions to meet your organizational needs that complement the wide variety of options already included in the tool.The support structure is excellent with an easy to reach helpdesk and our direct customer contact is always easily available. #### Cons Ideas or suggestions for enhancement take a long time, if ever, to be realised.The helpdesk is sometimes too rigid in the requirements to resolve a case --- ### Modern learning platform - Overall rating: 4/5 - Reviewer: Lea D. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Docebo is a modern learning platform that is characterized by its user-friendly interface. It also offers a variety of functions such as exchange options via forum or FAQ, gamification and reporting functions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The modern interface and intuitive handling allow you to quickly learn new content. This saves time, which means the training effort can be optimized. #### Cons There are extensive customization options, but not all individual use cases can be implemented. --- ### Docebo provided the foundation to an exponential growth. - Overall rating: 5/5 - Reviewer: Ana V. - Verified reviewer: Yes - Industry: Supermarkets - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been great! We do due diligence a keep an eye for what is in the marketplace, Docebo keeps surprising us with upgrades, they really listen to their users needs, and because of that they keep meeting our needs, even the one we did not knew we had :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, learn as you go, support is there when you need it. We chose it because it reporting tool and continuous enhancements. #### Cons As a tool it is great no biggies. One of my pet peeves is that when exporting users profiles, the default is: do not include headers. Allowing power users managing channels to delete comment from their channels. At this time only SuperAdmins can delete a comment. More out of the box integrations with HRIS system. Many clients want to manage their training from their system, and need two way communication between systems. Without to having to get programmers into the mix. #### Reasons for choosing Docebo Potential to grow, reporting tools, cost, ease of implementation. #### Reasons for switching to Docebo They were not meeting our needs. --- ### Why Docebo? - Overall rating: 5/5 - Reviewer: Carl h. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very happy with it and it functions exactly how we need it to, users are finding it very intuitive when accessing the sessions created #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros easy to use and administer. easy quick graphics give course status at a glance #### Cons all training material has to be uploaded to the platform and certain steps completed before its visible to all users, can be very time consuming when the easier solution would be the content accessible to all users through the integration software --- ### Extended Enterprise capabilities - Overall rating: 5/5 - Reviewer: Edoardo G. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are using Docebo both for internal onboarding and training and to offer its capabilities to our customers using the extended enterprise module, offering a totally customized experience to each of the customers connected. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What is most amazing about Docebo is the capability to customize the platform in terms of learning experience and overall training organization. #### Cons All the coins have two faces, the cons in Docebo are related to the pros: the strong customization capabilities make the platform administration complex, and it needs to have a high level of specific knowledge. ## More reviews [Next reviews](https://www.softwareadvice.com/lms/docebo-lms-profile/reviews/?page=2) --- Docebo Reviews, Pros and Cons - 2026 Software Advice