What are Coassemble users saying about the software?
Read what people like you have said about using Coassemble software through verified user reviews
User Review Highlights
4.53
34 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"The LMS platform is very easy to use and offers everything needed for powerful management of courses, enrolments and reporting."
"I love the templates for creating resource information. There is enough variety to suit all subject matter so far."
"What I like most is that it allows you to easily set up modules and courses for onboarding and training new hirers."
"Two of your updates made changes to interface and it really upset my presentation."
"Submitting assignments can be a little confusing for some students. I've had some finish and think they've submitted but there's still and extra step to take."
"Poor handling of image uploading. Quality, cropping, and sizing is a problem and unpredictable."
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Showing 1 - 25 of 34 reviews

Michael
Verified reviewer
Company size: 1 employee
Industry: E-Learning
Time used: Less than 12 months
Review Source: Capterra
April 2020
Easy to use and great value
Set up and on boarding was easy and rapid. The customer service and sales team are excellent. I even had the CEO drop into my support ticket to say hi.
Pros
The LMS platform is very easy to use and offers everything needed for powerful management of courses, enrolments and reporting. The multi tenancy set up is ideal for agencies like mine and would suit larger enterprises needing Fully branded stand alone set ups. The native authoring tool is also super easy to use with no coding skills needed. With the main point of difference being great built in gamification and learner centred Content and interaction templates. SCORM and LTI compliance along with link sharing and web embed options makes it an industry leader when it comes to course deployment. The team have also just released a native custom certificate feature which is brilliant.
Cons
Payment gateways and Self enrolment forms are not native and require third party integrations but this does offer flexibility. I’d love to see native digital badging but again this can be achieved with integrations.
Reasons for choosing Coassemble
Australian company with local support. Price and features where one of the best.
Reasons for switching to Coassemble
I needed a true LMS with robust student management and SCORM compliance plus multi tenancy option to grow my business.
Joanne
Company size: 10,000+ employees
Industry: Marketing and Advertising
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2018
My experience with eCoach
We are solving engagement issues related to our learning program. Our older eLearning courses did not offer a modern, clean, and engaging platform. The courses were also too long and learners would drop off. So far, we have launched three new eLearning courses and are hearing great feedback from our stakeholders and learners. We won't know our overall increase in engagement until the courses have been live for longer, but our stakeholders are very excited about the way their content is now being displayed and learners are happy with more interactivity and a combination of reading, listening, watching, and doing.
Pros
The thing I like most working with eCoach is the exceptional customer service. The team is extremely quick with answering questions, offering support, and turnaround time when developing courses. I have nothing but great things to say about everyone I have interacted with. The team's positive and "can do" attitude is something I greatly appreciate. I also love the fact that my team and I can make live, on demand updates to any of our courses. We have the freedom and flexibility to change things in real time and not have to wait. Finally, the platform is modern and has so much to offer with interactivity and engagement for the learner. We have had an increased response to our engagement with the eCoach courses we have launched so far.
Cons
The software can be a little challenging to learn for courses we are designing on our own. I am creating my own course and running into a few issues selecting the appropriate layouts and making the images look right in the template. I am not able to re-create certain aspects of the eLearning to make them look like the eCoach designer do.

Response from eCoach LMS
Thank you Joanne! It has been a pleasure working with you and the Publicis.Sapient team. I appreciate the feedback, particularly on our customer service and we are so glad that you are pleased with eCoach! - Dimity
Replied November 2018
Krishna
Company size: 2-10 employees
Industry: Professional Training & Coaching
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2019
Not my favorite, but works for its usual use-case
Great, clean, intuitive platform but not as fast as I want it to be.
Pros
Clean design, easy to use and intuitive. The quizzes are a great feature and they recently added video hosting for your courses!
Cons
From my personal experience, the website has been really slow compared to other course platforms. Granted that it's not designed to be used for thousands of students, and mostly for employee onboarding. Probably best to stick to that.
Simon
Company size: 201-500 employees
Industry: E-Learning
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2017
Great and easy to use tool for developing and delivering training
Pros
eCoach is great for developing quick to launch courses. The tools and processes are very consistent and easy to pick up and you can get a good looking course up and running very quickly. I rally love the way interactions automatically adapt and change based on screen size. The lms side is just as clean, consistent and easy to use. Enrolments and making are so much easier than basically any other lms I've used. The mapping tools are in the early stages but work well too.
Cons
I love what's there, I just wish there was more of it. It's still got a lot of development to go. I'd love to see more features, such as the ability to record video as an assignment or branching scenarios. THe reporting tools are good but could have more options. Submitting assignments can be a little confusing for some students. I've had some finish and think they've submitted but there's still and extra step to take.

Response from eCoach LMS
Hi Simon, thank you so much for your detailed feedback and thoughts on our eCoach platform! It really sounds like you've found true value from our product, and it's really great to see! PS. We have recently released our Branching Scenarios and it's as powerful as it sounds! I can't wait to hear what you think of our new template. Thanks again - Daniel.
Replied November 2018
Anonymous
Company size: 501-1,000 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2020
New player in the LMS space
The overall experience with Coassemble has been outstanding, and I would recommend them as an LMS tool.
Pros
Coassemble is a really interesting Learning management tool. Looking at the features and cost make this a really good option.
Cons
Coassemble is a really smart team and it shows, but I do think they are growing and getting better over time.
Reasons for switching to Coassemble
Price, features, and support

Response from Coassemble
Thanks for the review!
Replied May 2020
Matthew
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2018
effective, sustainable and engaging
Pros
I appreciate that the resources are interactive and they are consistent in look and feel across a large range of units and course areas. I also appreciate the ability to author and edit these existing resources for customization.
Cons
the content is a little text heavy at times. there are some existing links in the slides that are either not current or unable to be opened.

Response from eCoach LMS
Hi Matthew, thank you for providing your thoughts on eCoach! It's great to see the 4-5 stars and to read that you value our interactive and engaging elements! Thanks again - Bridie and Daniel.
Replied November 2018
Natasha
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2018
Very easy to use and very easy to create good engagement for the user.
Pros
You can duplicate or mirror tiles, lessons, quizzes etc. A time saving feature that makes building new courses very easy. Great analytics features. Love the Paperform integration.
Cons
Loading times can be slow. More templates could be handy to increase types of engagements with the participants.

Response from eCoach LMS
Hi Natasha, thank you so much for sharing your thoughts on our eCoach platform! It's really great to hear that you're finding our Interactive and engaging templates great for you learner base and that our simple content copy feature is helpful! Thanks again - Daniel
Replied November 2018

Cristina Marcano
Verified reviewer
Company size: 11-50 employees
Industry: Professional Training & Coaching
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2018
Your tool for planning Online courses
It helps me to give instructions to my students and in a simple way to receive their answers and practical work.
Pros
It is a platform to organize and plan the courses you have to do. As a coach you can organize learning activities in conjunction with your students while you give them instructions to achieve it. It is a platform with a beautiful design what makes the course you plan attractive. If you have doubts, you can count on a support that answers quickly and clarifies doubts. It works as a Coach Coach that is dedicated to imparting knowledge to other people.
Cons
I would not add contras more than those generated from ignorance of the platform, but once you know it, you use it and the tests, everything becomes easy for its use. The best thing is that any problem that is presented to you, you can ask for support and then they quickly indicate the solution. General: It has an attractive, easy and organizational design. It allows you to tutor courses and other learning processes that you plan according to your needs and the needs of your clients.
Anonymous
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2018
eCoach
Pros
What we like the most about eCoach is the ease of use. Creating our own courses has never felt so easy. Their customer support is also top notch. We really appreciate the speed at which eCoach gets updated as well. The value for money and competitive price point is what pulled us over the line. We required a great solution that fit with our business and when we realised that eCoach was available it has helped us a lot. When we started looking into eCoach and noticed how great their analytics are we were completely sold. Being able to have accurate analytics about usage and being able to see how far people are into the course has helped us a lot.
Cons
I really don't feel that there are any cons with eCoach, at least when comparing it to our previous training systems. There was a learning curve as we had not used Learning Management Systems before, but the support team was there the whole time to help us get up to speed'
Paphunkkorn
Company size: 2-10 employees
Industry: Retail
Time used: Less than 12 months
Review Source: Capterra
April 2020
Quick & Easy, Yet Powerful To Operate
Happy for what I paid :)
Pros
Easy to set up, like a swiss gear tools for online education system.
Cons
GUI is clean and easy but it is still a lot of room for future improvements
Anita
Company size: 51-200 employees
Industry: Medical Practice
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2018
User review
Very good.
Pros
It has all the features required to run an online course. Easy to use and teach others to use.
Cons
As an enrolled student- may need to click a few times to return to home page in one of the module.

Response from eCoach LMS
Hi, Anita! It's really great to see you and the AMAC team are finding eCoach valuable in all aspects. We really appreciate your feedback. Thanks - Daniel.
Replied November 2018
Dave
Company size: 2-10 employees
Industry: Design
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2019
Solid LMS with an easy to use interface
Overall very happy with Coassemble, but praying they will offer the ability to take payments and sell courses directly.
Pros
LMS tools are often bloated and clunky. Throw in a subpar user interface and they become hard to work with. Not Coassemble. It really does have one of the nicer interfaces I have worked with. Its Very intuitive which makes it to prepare modules also for students navigating a course a well organized interface is essential.
Cons
I know Coassemble is primarily positioned as an internal LMS, but I would love the ability to sell courses. Also, they are somewhat more expensive when compared to other LMS/ Course tools.

Response from Coassemble
Hi Dave, Thank you so much for your review. We are glad to hear that you are enjoying the platform. Happy training!
Replied December 2019
Emily
Company size: 2-10 employees
Industry: Business Supplies and Equipment
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2018
Really slick platform
We can easily track which of our customers have taken the training. It is easy for them to log in and take the training quickly with very little start up time.
Pros
Drag and drop content authoring is extremely easy to use. Normally ease of use is a trade-off for functionality, however that is not the case with eCoach. We looked at a lot of online training platforms and found this one to be the best.
Cons
No printable certificates for users, no internal video hosting. It would be nice to be able to upload the videos right into eCoach instead of hosting on Vimeo or YouTube as some of our clients block those sites for users.

Response from eCoach LMS
Thank you for the generous review Emily. We are glad to see the success you are having with eCoach! - Dimity
Replied November 2018
Renee
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2018
Simple, user friendly, compatible to needs, flexible
Pros
It's an all in one, multipurpose platform for us. It allows the easy creation of interactive online learning but also the creation of one off activities/ lessons. The pricing is reasonable. It can be accessed by anyone.
Cons
The back end registration process which does not sync with Department of Education registration process.

Response from eCoach LMS
Hi Renee, it's great to see all 4 stars with your review of our eCoach platform! We really do value your feedback and thoughts. We are definitely working hard to ensure we have an all-in-one platform that is affordable across the board! Thanks - Daniel.
Replied November 2018
Tanya
Company size: 2-10 employees
Industry: Health, Wellness and Fitness
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2018
Awesome ecoach
Great tool for students to use easily
Pros
Ease of use; great layout; great help desk
Cons
Nothing. I’ve not found anything about the program that I didn’t like
Gillian
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2018
Easy to use.
Pros
Excellent customer support service - very prompt responses with useful information, training and solutions. Reports also good for checking and tracking participant progress and completion.
Cons
Some of the graphics could be updated however we haven't explored this fully to know what else is available.

Response from eCoach LMS
Hi Gillian, It's great to hear that you really value our Customer Support! The eCoach team and I really do try to provide high quality support where we can. The 4-5 stars provided here really speaks out! Thanks - Daniel.
Replied November 2018
Ann
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2018
eCoach are very responsive to any queries and the software is very easy to use
The ease of use of the software and responsiveness of the eCoach team have reinforced that it was the correct decision to implement eCoach
Pros
eCoach is very easy and fun to use with a number of existing templates which enable the development of interesting learning modules

Response from eCoach LMS
Hi Ann, It's awesome to see all 5/5 stars! This really does speak for itself, and we're glad to see that you really value our eCoach platform and the support team behind it ready to help with any question or concern! Thanks - Daniel
Replied November 2018
Matthew
Company size: 11-50 employees
Industry: Professional Training & Coaching
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2018
eCoach user friendly
The customer service has also been outstanding from all levels of eCoach.
Pros
eCoach was easy to navigation and learn. Their extensive list is short videos on how certain things work was really helpful considering my level of IT.
Cons
I haven't had any issues with eCoach. Nil

Response from eCoach LMS
Hi Matt, thanks for taking the time to share your thoughts on eCoach! Our team definitely work hard to provide a strong level of support with the help of our short eCoach videos. Thanks - Daniel
Replied November 2018
Siobhan
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2018
Everyone has always been very helpful when answering questions related to e-Coach.
Pros
The ease of use - everyone can figure out e-Coach quickly. The accessibility of help is always a plus as well.
Cons
There are some limitations to what you can do in e-Coach still. Example: not being able to put documents in just a lesson, only in a course.

Response from eCoach LMS
Hi Siobhan, It's great to hear that you and your team find eCoach to be super easy to use and that our team is always on-hand to help out. Thanks so much for your feedback! - Daniel
Replied November 2018
Akhilesh
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2018
I have used ecoach for about a year now and its multi functionality and ease of use has been awesome
Pros
The best part is a myriad of content type to choose from and then the ease of use of the overall platform just stands out.
Cons
Two of your updates made changes to interface and it really upset my presentation. In the first case, the issue was resolved but in the latter ( the hotspot etc type of images used to be 'drag to the right' when viewed in mobile and in the update, the whole image was scaled down to fit the screen when in mobile view. I had made my images with the former scheme of things. It totally spoiled my content and I had to resort to another authoring tool to remake the same content. ) , the issue was not resolved. My suggestion is when updating , try to retain or give option to users to retain the older version.
Ilze
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2018
Excellent support! Very responsive, system works great.
Pros
Great way to track employees trainings & results. Support has found great ways to help our organization
Cons
With the volume we have in our company moving higher than the starter plan is not worth it but the lack of brand customization is definitely a down side.

Response from eCoach LMS
Thank you Ilze! I am so happy you are pleased with our customer support and you are enjoying the eCoach platform. Thanks again. - Dimity
Replied November 2018
Anonymous
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
Great resource for our department
Pros
eCoach is an excellent software for our department to be able to create online learning courses. The software was very easy to learn and the features are great.
Cons
If there were more reporting options I think the department could really benefit tremendously from that feature.

Response from eCoach LMS
It's really wonderful to see all 5/5 stars! This really does speak for itself. eCoach has definitely been carefully designed to provide an easy to use Authoring tool coupled with our easy to manage LMS system. Keep an eye out for our massive Analytic/Reporting feature release towards the end of this year (2018)! You'll be able to make custom reports at a click of a button. Thanks - Daniel.
Replied November 2018
Anonymous
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2018
Interesting concept but a bit clunky
Pros
My employer just started using this. It is pretty easy to use thus far and will reduce the amount of paper used dramatically.
Cons
I do not know or have not been shown how to quickly copy information between files. I am not sure if it is an option but we have not found it yet.

Response from eCoach LMS
Thank you for your valuable feedback! The eCoach team love hearing our user thoughts on our platform! I would recommend reaching out to our support team so we can jump right in and show you how to quickly copy information between files or our eCoach Modules. Thanks - Daniel.
Replied November 2018
Anonymous
Company size: 11-50 employees
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2018
Many features and supportive
Pros
This amazing and simply software has many beneficial features such as setting up one time or ongoing activities, a great analytic report and amazing support. The support guidance made my job way easier and everything was done quickly. Enrollment setting had little hassle but I required some assistance other than that it is amazing.
Cons
Software is still kinda buggy and laggy. I can see there will be issues when more students begin to enroll more of the courses
Caryne
Company size: 11-50 employees
Industry: Design
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2018
Carson Design Review
This has been a great tool for us to train our employees. It has helped us keep our training documents clean and up to date for training purposes.
Pros
Easy to use with the different preset formats, functionality within the program to easily change a lesson to a different course, etc., customization of the courses & lessons.
Cons
That is searching features are very narrow. That it opens multiple browser windows.

Response from eCoach LMS
Hi, Caryne! We are really grateful for your positive review and the comprehensive feedback.Thanks again! - Dimity
Replied November 2018

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