Set up and on boarding was easy and rapid. The customer service and sales team are excellent. I even had the CEO drop into my support ticket to say hi.

The LMS platform is very easy to use and offers everything needed for powerful management of courses, enrolments and reporting. The multi tenancy set up is ideal for agencies like mine and would suit larger enterprises needing Fully branded stand alone set ups. The native authoring tool is also super easy to use with no coding skills needed. With the main point of difference being great built in gamification and learner centred Content and interaction templates. SCORM and LTI compliance along with link sharing and web embed options makes it an industry leader when it comes to course deployment. The team have also just released a native custom certificate feature which is brilliant.

Payment gateways and Self enrolment forms are not native and require third party integrations but this does offer flexibility. I’d love to see native digital badging but again this can be achieved with integrations.

We are solving engagement issues related to our learning program. Our older eLearning courses did not offer a modern, clean, and engaging platform. The courses were also too long and learners would drop off. So far, we have launched three new eLearning courses and are hearing great feedback from our stakeholders and learners. We won't know our overall increase in engagement until the courses have been live for longer, but our stakeholders are very excited about the way their content is now being displayed and learners are happy with more interactivity and a combination of reading, listening, watching, and doing.

The thing I like most working with eCoach is the exceptional customer service. The team is extremely quick with answering questions, offering support, and turnaround time when developing courses. I have nothing but great things to say about everyone I have interacted with. The team's positive and "can do" attitude is something I greatly appreciate. I also love the fact that my team and I can make live, on demand updates to any of our courses. We have the freedom and flexibility to change things in real time and not have to wait. Finally, the platform is modern and has so much to offer with interactivity and engagement for the learner. We have had an increased response to our engagement with the eCoach courses we have launched so far.

The software can be a little challenging to learn for courses we are designing on our own. I am creating my own course and running into a few issues selecting the appropriate layouts and making the images look right in the template. I am not able to re-create certain aspects of the eLearning to make them look like the eCoach designer do.

I like how easy it is to set up, and how welcoming the platform is. There are a lot of options to set up courses, on how to provide users access to them, even with groups.

There are moments when the application crashes a bit, like when doing a test, it gives different results to different users for the same responses.

Great, clean, intuitive platform but not as fast as I want it to be.

Clean design, easy to use and intuitive. The quizzes are a great feature and they recently added video hosting for your courses!

From my personal experience, the website has been really slow compared to other course platforms. Granted that it's not designed to be used for thousands of students, and mostly for employee onboarding. Probably best to stick to that.

eCoach is great for developing quick to launch courses. The tools and processes are very consistent and easy to pick up and you can get a good looking course up and running very quickly. I rally love the way interactions automatically adapt and change based on screen size. The lms side is just as clean, consistent and easy to use. Enrolments and making are so much easier than basically any other lms I've used. The mapping tools are in the early stages but work well too.

I love what's there, I just wish there was more of it. It's still got a lot of development to go. I'd love to see more features, such as the ability to record video as an assignment or branching scenarios. THe reporting tools are good but could have more options. Submitting assignments can be a little confusing for some students. I've had some finish and think they've submitted but there's still and extra step to take.