eFront is a cloud-based and on-premise enterprise learning management system (LMS) that provides certification management, content authoring and social learning capabilities. It allows learning monitoring, performance tracking and integrates with OpenSesame for purchasing of pre-made training courses. The platform is SCORM and xAPI compliant, features content management and has learning capabilities to manage learning administration and progress both online and offline. Users can build courses by re-using presentations and videos or by using content from different web sources.

Additionally, eFront provides social learning features such as forums, and e-commerce is enabled to support the external selling of created courses. Gamification is built in, and learning paths can be set and customized for each individual learner. Users can also customize web pages and portals with their own brand and logo. The solution provides a survey tool to collect and analyze survey responses.

Integrations include Cisco WebEx, Slack, MailChimp, PayPal and Stripe. Pricing is per month.



32 Reviews of eFront

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 32 reviews

October 2018

Evaggelia from Public School

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

The most flexible LMS and CMS ever. Easy to administrate and easy to use.

I would recomend it for Educational purposes as the best tool so far

Pros

Everything works fine. Full customizable LMS. Offers anything you look for. The customers' support is very satisfactory and even in the free version the relative forums do great job. Easy intergration of web tools and the interface after all theese great features remains simple and accessible even by novice. Multilingual features and in addition it is compatible to all browsers. It fosters interaction and collaboration through out the tools that are implemented. .

Cons

I have nothing to mention as a disadvantage. Some people said that background customization needs improovement but this is not one of the priorities of an LMS.

May 2018

Felix from Corporación Estelio

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Functionality

3 of 5

May 2018

Is a great LMS for any large organization that needs to start deploy training content.

Pros

The gamification feature is excellent, the drag and drop funcionality in the course creation is very advantageous, Great customisable reports and notifications. Good pricing model for corporate, it fast and simple to navigate

Cons

the portal customisation is very limited. It takes a lot of technical computer knowledge to upload content and install the aplication. the software toolbar is not very user-friendly.

Response from Fani of Epignosis LLC

Replied May 2018

Hi Felix! Thank you very much for the positive review and the valuable feedback. It’s true that we have built eFront to be a super scalable enterprise-grade LMS, suitable for companies of all types, sizes, and budgets. To that end, we constantly work on making our product as customizable, intuitive and easy-to-use as possible. That’s why eFront comes with flexible deployment options, a user-friendly website builder, online CSS and JS editors, a powerful custom plugin API, an elaborate REST API and other similar features that allow for extensive modification and optimization, which have given plenty of our users the ability to adapt, in extreme depths, their portal to their needs. If there is any customization that you're missing please let support our team know so we can find a viable solution for you. Regarding the installation, we offer free set up and training sessions to make your onboarding as smooth as possible as well as unlimited free support throughout. If there is anything you need please don't hesitate to contact our support team.

April 2018

Priscilla from Mockup Science Inc.

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Educate your customers with joy

Pros

The platform is user-friendly, has lots of functionalities and capabilities. eFront has a great deal of flexibility, allowing us to customize certain requirements, the look and feel of the web interface, the overall user experience. We use it to enforce the company's policy with compulsory training in several areas, as well as to train new software for a large user base.

Cons

It's hard to know how to create reports. In addition, part of the software toolbar is not very user-friendly. Make sure that you are aware of all the costs associated with this software. And in order to install and maintain the system, you must have the knowledge of PHP.

April 2018

Michelle from Biz

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

April 2018

Excellent customer service through implementation.

Pros

We love the flexibility we had with this product. We had many options on how we can enroll our customer base, either through building individual course tracks or using the curricula for large volumes of customers. We also like the user interface and being able to customize it for our company. It looks good and user friendly for our customers.

Cons

Support is sometimes a challenge as they are located in Greece. If we have a support question in the late afternoon, we'll have to wait for a response the next morning and we only have an hour or 2 to be able to talk about it before they go home for the day.

Response from Fani of Epignosis LLC

Replied May 2018

Thank you, Michelle, for taking the time to review eFront and letting us know how useful it has been to your business. We’re pleased to hear you have found our product to be flexible and user-friendly. We’re also glad to inform you that we have extended our customer support hours from 2 AM EST to 6 PM EST to better cover our worldwide customer base. Thanks again for your review!

August 2017

Eudine from CAE USA

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

1 of 5

Customer support

1 of 5

Functionality

2 of 5

August 2017

When you have to wait 24 to 48 hours and more for customer support, by email, that is not good enough.

I believe in having an account rep, someone that you can go to address specific issues, but the account rep should never take the place of a good technical support team who can answer your technical questions with mins., or for more challenging questions within an hour.

Pros

This is a great tool for a small start-up company. What I like most about this product is the ability to have single sign-on.

Cons

For a much larger company with 1000s of employees, the interface is not very user-friendly compared to other similar software out there.

Response from Epignosis eLearning Solutions of Epignosis LLC

Replied September 2017

Thank you for taking the time to review eFrontPro. We acknowledge the challenges you are currently facing and we are in direct contact with the partner who is handling your case, in order to resolve this matter. From our side, the team is committed to constantly improve the product and user experience and we have recently released a brand new update, which will hopefully be able to address your concerns. In the meantime, we will continue to work relentlessly with our partner to resolve the issues and improve your overall experience.

June 2017

Robert from Emberin

Company Size: 11-50 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Awesome Software

The support i get from Periklis is just awesome ..He always there to helo out in case of anything ..Keep up the awesome work .

Pros

We were able to customers everything we wanted ..We had searched many elaerning providers and most of them we couldnt customise the look and feel ..With plugins we can do anything ..

Cons

Its a bit pricy but worth it .If efront looks into the pricing that would make perfect ...otherwise i cant think of anything ..

Response from Fani of Epignosis LLC

Replied September 2017

Hi there Robert! Thank you for your lovely feedback! We're delighted to hear that eFrontPro's numerous customization options helped you cover your custom needs! Thanks a lot for your comments, they help us get better! Thanks a lot, Fani

June 2017

Theodoros from ALPHA BANK

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

June 2017

The main concern of ALPHA BANK regarding the LMS was customization and the response was superb.

The software costed 1/4 in comparison to one of the leaders in the market platform we were using , and performed as good- if not better.

Pros

Flexibility
Custom user types
Branch Management
Open source technologies
Company's superb technical support

Cons

The build in reporting could be better.
Administrative module functions being not very evident are causing unnecessary calls to the technical department

Response from Epignosis of Epignosis LLC

Replied June 2017

Hello Theodoros, thanks very much for taking the time to review eFrontPro! We're glad that eFrontPro proved to fit your needs this well! Many thanks!

June 2017

Francisco from Calmon IT Pty Ltd

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

As a developer I can appreciate the user friendliness and speed

Pros

User Interface, it is very pleasant to use and the options are clear and well defined. I would definitely recommend.

Cons

Nothing really.... Probably could be a bit more affordable, but again you can you the community version or Talent LMS if budget is an issue.

Response from Epignosis of Epignosis LLC

Replied June 2017

Hi Francisco, Thank you for your lovely feedback! We're glad to hear that eFrontPro has proved to fit your training needs this well!! Many thanks!

June 2017

Greg from IEP

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

June 2017

Most Flexible LMS Available

Only LMS I found able to achieve the high level of customization we needed for our implementation.

Pros

Full source code availability with pro services support make this the most flexible LMS for customized deployments. Able to achieve just about any kind of implementation, data collection, reporting, and UX desired. Incredibly good pricing model for corporate LMS deployments looking to own their final solution.

Cons

Implementation and maintenance requires an engineer on staff. Definitely for professionals seeking customizations vs. easy out of the box. Although they have TalentLMS as an option for that if desired.

Response from Epignosis of Epignosis LLC

Replied June 2017

Hello Greg, Thanks very much for your positive feedback and for taking the time to leave a review for eFrontPro. We strive to make our LMS fit every client's custom needs and we're glad it fit your training needs this well!

June 2017

Dennis from Sterling Technology Solutions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

June 2017

Highly engineered software - meant for professional level online eLearning companies.

Robust and comprehensive platform - expandable by developers and more technical-minded staff, but also easy enough to set up and use out of the box for average level people.

Pros

We most like the flexibility and robustness of the software. So many times, with many types of software like this, you find out only in the middle of a project that it won't accomplish everything you want it to. With eFront, it is quite the opposite - you will probably not need everything available, but as your enterprise expands and grows, the feature are there - waiting to be utilized.

Cons

The user manual could be a lot more detailed. The software is proprietary, and very dependable, but we find ourselves contacting support many times to figure out where something is or how to customize something - the good news is, their support team is AMAZING and HIGHLY CAPABLE!! Very solid engineers and technical support.

Response from Epignosis of Epignosis LLC

Replied June 2017

Hey Dennis, Many thanks for your lovely feedback! We're very glad to hear that eFrontPro proved to fit your training needs this well! Our technical team is always here to provide solutions to your custom needs. Thanks again!

May 2017

Joe from American Water College

Company Size: 2-10 employees


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2017

Generally Easy yet Powerful

Overall it has been easy to use and fit our needs to compartmentalize our users quickly. We have not even begun to use half of the features that are available just because the basics are so powerful. The reports can be quickly customized down to a specific user or course and all the way back up to total system logins and course completions.

Pros

Ease of course creation
Flexible content types
Custom user types
Notifications by email of course completion and certificates
Flexible pricing options
Easily segment department using branches and putting an administrator over each branch
Customize reports

Cons

Automatic updates don't always work
The notice of an expiring license is displayed in all branches (not just the main level)
Sometimes the backup is slow (which I believe causes temporary database "errors" that are resolved once the backup is complete)

Response from Fani of Epignosis LLC

Replied August 2017

Hello Joe! We're thrilled to hear that eFrontPro has been helping you to cover your training needs! Our team works hard towards this end. Also, you will be happy to know that with the latest release: - the automatic upgrade process is undergoing a refactor and will become more user friendly (and completely unattended) - License upgrade messages no longer appear in branches - Automatic Backups can be turned off from system settings, and one can perform them manually at a convenient time. Thanks a lot for sharing your feedback, it really helps us improve!

October 2016

Simona from BIT Software

Company Size: 11-50 employees


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Great LMS platform

It is a great platform to use, grace to its functionalities and capabilities. User friendly, does not need a manual.

Pros

Functionalities

Cons

It lacks the option to make video conferences from the platform

Response from Fani of Epignosis LLC

Replied November 2016

Hi Simona, thanks a lot for your feedback! eFrontPro already supports video conferencing through its integrations with Big Blue Button and Webex. We're also working to integrate with Gotomeeting in the near future, so stay tuned! In any case, please contact our support team to help you if this issue comes up again! Thanks

October 2016

Graham from Co-op Money NZ

Company Size: 201-500 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

No fuss LMS

We've had the eFront system as our LMS for some years now that provides easy access to a number of training modules for approximately 500 staff across New Zealand. Our users find it very easy to navigate and use and it is extremely simple to set up new users and new modules.

Pros

Easy to use.

Cons

For us being at the bottom of the world, the time zones can be challenging for support, but it's never actually created a problem.

Response from Fani of Epignosis LLC

Replied November 2016

Hi Graham! Thanks for your feedback and your kind words! Our support team is always here to help!

October 2016

Simona from BITSOFTWARESRL

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Great product. Look no more.

This is a great product. Has lots of functionalities and options. It is really intuitive, you are not going to need a manual in order to use it. The upload is done quickly.

Response from Epignosis of Epignosis LLC

Replied November 2016

Hi Simona, thanks for your review and your kind words!

October 2016

Alejandra from MEDUsafe

Company Size: 2-10 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

Great platform

We use it for surgery courses, a lot of videos, presentations, it is easy to manage the information and check the progress of students. The online support is also awesome!

Pros

Easy to understand the platform, a lot of features available.

Cons

I need a programmer to help me upload content.

Response from Fani of Epignosis LLC

Replied October 2016

Hi Alejandra, thanks for your review! We strive to make eFrontPro easy to use, so that your experience with it is smooth, and so that don't need any advanced coding skills for actions like uploading content. In any case, our support team will be happy to to help you with anything you might need!

October 2016

Maxine from P4CDM

Company Size: 2-10 employees


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

LMS for the future~

Having been using eFront for 3+ years. Started with the Professional edition, and recently upgraded to the PRO version. Very happy that I did. Much easier interface, and all the great features from professional edition, are slowly being added to PRO. After my switch the team escalated the implementation of one feature for me, and totally made my day.

Pros

Features, ease of use, Service/Support

Cons

None that I have encountered

Response from Fani of Epignosis LLC

Replied October 2016

Hi Maxine! Thanks for your vote of confidence! We are happy that you are having a fun, efficient experience with eFrontPro!

October 2016

Michelle from N/A

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

2 of 5

October 2016

Great customer support.

We have worked with eFront for a number of year. The LMS itself is 'basic' but they have done well to keep up with our feature requests. We have however encountered a number or recent issues with SSO integration where it doesnt work the way that it's supposed to, this is a major issue for us and I'm sure others so I'm hoping they can get it sorted out.

Response from Epignosis of Epignosis LLC

Replied October 2016

Hi Michelle, thanks a lot for your review and for your vote of confidence to our support team! We'll keep in touch in order to sort out any issues you may encounter with the SSO.

October 2016

Kevin from BuilderTREND

Company Size: 51-200 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Easy to use and setup

eFront was quick to show me all the great features they offer. They are definitely worth a look if your are looking for a LMS solution.

Response from Fani of Epignosis LLC

Replied October 2016

Hi Kevin, thanks for taking the time to review eFrontPro and for your positive feedback!

October 2016

Stephanie from Team for Early Childhood Solutions

Company Size: 2-10 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Awesome LMS!

eFrontPro has changed our ability to meet the needs our statewide staff. It has automated so many processes that used to be managed manually. From allowing users to review lessons at their convenience, to keeping track of credential requirements, eFrontpro has become an essential component to our training team!

Pros

Very user-friendly!

Cons

Haven't found any yet.

Response from Fani of Epignosis LLC

Replied October 2016

Hello Stephanie! We've designed eFrontPro so that it serves as a user-friendly Learning and Talent Development platform for effective online training! We're always happy to see it's working out this well for our customers!

October 2016

Georgios from Next Generation Learning Services SA

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Excellent enterprise LMS

We have used eFrontPro with Next Generation Learning Services S.A. in order to train our employees and our reselling partners as well as to certify the acquisition of certain skills in both audiences. We have been impressed by the usability and the reliability of the system. In short, the value for money provided is truly excellent and we highly recommend eFrontPro to businesses wishing to take care of training and certification of personnel.

Pros

Ease of use, user experience, reliability, functionality

Cons

IT deployment effort

Response from Epignosis of Epignosis LLC

Replied October 2016

Hi Georgios, thank you for your review! We strive to make eFrontPro easy to use, so that our customers' experience is smooth, efficient and enjoyable!