Generally very good with the odd issue every so often
The software has been able to adapt to the way we work over the last few years through development and addons. The support team are great with helping us with any queries and it's nice that we get to talk to mostof the team rather than having a single point of contact as it makes some things take much less time. The evaluations module looks like it's going to be a really flexible and valuable tool moving in to the future.
Sometimes it can be dificult to find things as the main menu has a lot on it particularly on administrator accounts. We have had occasional performance issues in certain areas although these have been monitored and imporved in most cases. We have had a couple of instances where updates have broken other features this year too although in both cases fixes were released next day. On our site a lot of our reports are no longer useful after we switched to multiple currencies.