---
title: "FriedmanU Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of FriedmanU. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FriedmanU is a good fit for you!"
source_url: "https://www.softwareadvice.com/lms/friedmanu-profile/reviews/"
page_type: "reviews"
language: "en"
---

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FriedmanU Reviews

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[Overview](https://www.softwareadvice.com/sales-coaching/friedmanu-profile/)

Reviews

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# FriedmanU User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 50

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.6/5
- Value for money: 4.5/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 36 reviews (72%)
- 4 stars: 13 reviews (26%)
- 3 stars: 1 reviews (2%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- It is well balanced between informational paragraphs, and short video examples. If paired with active note taking, this hits all major, different learning methods.
- I realized how important it is to stay engaged and proactive, while also building trust with clients.
- I liked the example videos demonstrating sales techniques.

### Most mentioned cons

- There are typos in the printed support documents.
- Lots of "unknown" issues where support will need to take a look but no explanation as to why things happen, to prevent or how to troubleshoot on your own.
- Manual course enrollment is cumbersome.

## FriedmanU customer reviews

Showing reviews 1-25 of 50 (page 1).

### Great Experience Overall

- Overall rating: 5/5
- Reviewer: Abby M.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It was a great experience, I learned a lot about sales and interacting with customers and how to draw them into a sale versus pushing them out.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It has truly helped me to interact more with customers and make more sells and learn how to approach people!

#### Cons

I'm not a big fan of test taking so taking the test wasnt my favorite but in the end it benefited me.

---

### A great tool

- Overall rating: 4/5
- Reviewer: Ishan S.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The customization and features provide for a great set of tools to train new employees, increase company standards, and provide continuing education. The sales training simplifies the steps in sales and provides concrete examples that can be implemented in real-life situations.

#### Cons

It takes time to set up properly so as to ensure that you are getting the optimal usage out of it. It also requires some effort to ensure that all employees utilize the system and its features on a regular basis.

#### Vendor response

Hello Ishan, we appreciate your review. For us, providing a great experience to our users is a fundamental part of our service. We try to provide help so that collaborators use and get the most out of their platform.

Replied February 2022

---

### Motivating Sales Associates with Whys and Hows

- Overall rating: 5/5
- Reviewer: Janelle O.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: October 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Amazing training to increase sales. There is no other company we’ve found that as effectively explains the hows and whys of selling. We’ve been in business for over 50 years and this company is truly an asset to any retail business.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The aspects I like most about FriedmanU are the preciseness of steps and examples.

#### Cons

Sometimes the quizzes at the end are worded funny and hard to answer because of that. I saw this myself but our associates also told me.

#### Vendor response

Thank you for your review and for trusting FriedmanU over the years. We're thrilled to continue supporting your growth and success!

Replied October 2024

---

### The resources available are bogged down by redundant screens and faulty apps

- Overall rating: 4/5
- Reviewer: Aaron E.
- Verified reviewer: Yes
- Industry: Furniture
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

For the most part it's positive. Coming back to the breakdown of each step in the selling process. Just wish the UI was better

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 2/5

#### Pros

The in-depth analysis of each step in the selling process helps narrow down what I need to foucs on to improve my sales

#### Cons

The app doesn't work on either IOS or Android. The web portal is janky too. QoL improvements like that would be nice.

#### Vendor response

Thank you for your review and for trusting FriedmanU over the years. We're thrilled to continue supporting your growth and success!

Replied October 2024

---

### Great LMS

- Overall rating: 5/5
- Reviewer: Stacey A.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 201-500 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The training of our teams are critical to our business, the team from Friedman has been great and our course information continues to grow as we grow our business.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The platform is engaging and keeps my team focused on the lessons. The ability to test for understanding and creating our courses allows us complete customization

#### Cons

There is nothing that I do not like, if I stumbled through something a quick email or call has solved the problem and the team has been great showing me exactly what needed to be done.

#### Vendor response

Thank you for your comments, Stacey. They really motivate us to continue offering the best of us and our platform. Our mission is to provide you always the best service.

Replied March 2022

---

### Great Service

- Overall rating: 4/5
- Reviewer: Blaise R.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall experience has been great. The team is very helpful and responsive to inquiries and support. The training courses are relevant and easy to understand as well as provide good knowledge check support throughout to highlight important concepts.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The software is Adaptable and Flexible.

#### Cons

Lack of shortcuts for basic processes (user passwords/course enrollment) Manual course enrollment is cumbersome.

#### Reasons for choosing FriedmanU

n/a

#### Vendor response

Hello Blaise, thanks for your comments. We are happy that you enjoy the updated content. We will review the issue you mention about manual access and registration.

Replied February 2022

---

### Friedman Feedback

- Overall rating: 5/5
- Reviewer: John M.
- Verified reviewer: Yes
- Industry: Consumer Electronics
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

I use Friedman U weekly for our sales training , I use the store meeting series video for a teach-out to keep all sales staff refreshed and up to date.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We use the gold star training with every new sales person that is hired within the first week. I can track their progress and do breakout sessions one on one so they understand what they have learned. I will also do role play training and have them show me what they have learned.

#### Cons

I had issues inputting new sales people into the system . I made phone calls to our rep for help and they were very helpful guiding me along or inputting them in for me.

#### Vendor response

Hello John, we appreciate your comments. We are happy that you enjoy and get the most out of the tool. Our commitment is to provide the best service to our clients through our advisors.

Replied February 2022

---

### Best Training for new employees

- Overall rating: 5/5
- Reviewer: Mario K.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: July 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Friedmanu has really helped with my employees Customer interactions and keeping up on day to day operations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Friedmanu is an amazing tool for any business owner. With such high turn over in the retail industry it has helped us get our new employees up to speed quicker than any other program we have tried. The employees find it very informative and easy to use. As a business owner it is great to be able to track the progress of new employees and managers as the progress through the training. On top of the training there are so many resources and templates we have used to help our day to day operations. This alone was worth the cost of the membership.

#### Cons

Nothing really stands out. Really enjoy the program.

#### Vendor response

Hello Mario, thanks for your review. We are happy that all the platform tools are useful to you. We constantly update all the resources and that the cost of your membership is worth every dollar.

Replied February 2022

---

### Friedman Review

- Overall rating: 5/5
- Reviewer: Kaylee E.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 10000+ employees
- Product usage: Used weekly for less than 6 months
- Reviewed: October 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

its been good. I have been working on the first lesson and its been good

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

The course content, it has been informative and good

#### Cons

course layout, sometimes the program doesnt work

#### Vendor response

Thank you for your review and for trusting FriedmanU over the years. We're thrilled to continue supporting your growth and success!

Replied November 2024

---

### FriedmanU for YOU

- Overall rating: 4/5
- Reviewer: Jay H.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: October 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

So far, FriedmanU has been a useful tool with management operations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The training helps with our in store productivity.

#### Cons

There aren't any cons currently. The site has only shown use thus far.

#### Vendor response

Thank you for your review and for trusting FriedmanU over the years. We're thrilled to continue supporting your growth and success!

Replied November 2024

---

### Texas-U

- Overall rating: 5/5
- Reviewer: Jaime R.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Es una plataforma que ofrece desarrollo y un sistema propedéutico de enseñar y capacitar a control remoto de una forma funcional y eficiente.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

A lo largo de estos años como administrador de esta plataforma me ha gustado su funcionalidad, practicidad y dinamismo de esta plataforma.

#### Cons

La atención actual respecto al servicio y atención del cliente es limitada y poco personalizada. Eso no me gusta. Anteriormente esta parte superaba expectativas.

#### Reasons for choosing FriedmanU

Por su calidad de atención y servicio y principalmente por el enfoque de ventas. También por la funcionalidad de capacitar de forma masiva.

#### Vendor response

Hola Jaime, muchas gracias por tus comentarios, continuaremos ejecutando acciones precisas que permitan brindar la atención que nuestros clientes necesitan. Estamos felices de que disfrutes del enfoque en ventas de nuestra plataforma.

Replied March 2022

---

### Reseña Universidad Friedman - Tanya Moss

- Overall rating: 5/5
- Reviewer: jacqueline R.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Muy buena! el soporte es muy bueno, la funcionalidad es justo lo que necesita las empresas medianas, es facil de configurar y para el usuario es muy amigable, aun para personas que no utilizan la tecnologia

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Que es muy facil de utilizar, practico, y que puedo contener toda los documentos e información para mi equipo de ventas

#### Cons

su catalogo de cursos que lo den en editable para poder trabajarlo mas facilmente

#### Vendor response

Hola Jacqueline, gracias por tus comentarios, seguiremos trabajando para mejorar las características de nuestra solución. Recibe un cordial saludo.

Replied July 2022

---

### Reseña

- Overall rating: 5/5
- Reviewer: marcos r.
- Verified reviewer: Yes
- Industry: Apparel & Fashion
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Aporta practicidad

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Facilidad de uso y administracion, ademas la facilidad de contactar al tech coach

#### Cons

Más cursos enfocados a más áreas de la empresa

#### Vendor response

Hola Marcos, gracias por tu reseña, tendremos en consideración ampliar el alcance de los temas de los cursos que ofrecemos.

Replied February 2022

---

### Friedman la red social en las empresas

- Overall rating: 5/5
- Reviewer: Carlos N.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Friedman nos aporta mucha comunicación con los colaboradores y el principal atributo es la tecnologia que nos brinda ya que hoy en día las redes sociales son muy importantes para un empresa y prácticamente tenemos una red social interna.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Es fácil de utilizar, y es de mucha ayuda para la comunicación en las empresas.

#### Cons

Me gustaría que los procesos fueran mas fáciles de utilizar

#### Reasons for choosing FriedmanU

Me pareció muy Innovador

#### Vendor response

Hola Carlos, agradecemos mucho tu comentario, nos ayuda a mejorar nuestra solución. Sin duda, la comunicación efectiva dentro de la organización es una de nuestras prioridades. Recibe un cordial saludo de todo el equipo FriedmanU.

Replied July 2022

---

### Una forma de capacitar a tus trabajadores de forma rápida

- Overall rating: 4/5
- Reviewer: Alejandro M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Nunca había trabajado con FriedmanU, siendo la primera vez siento que es una página bastante intuitiva, fácil de aprender, pero con muchas posibilidades para explotar.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

La facilidad para poder obtener reportes de los resultados de los trabajadores que toman la inducción, con la forma amigable de navegar en la página

#### Cons

Desafortunadamente en los reportes obtenidos eh encontrado algunas inconsistencias, que si bien no alteran demasiado la información, a veces puede llegar a confundir.

#### Vendor response

Hola Alejandro, agradecemos tu reseña, trabajamos en nuestras actualizaciones para mantener la facilidad de uso de las herramientas y reportes que ofrece nuestra plataforma.

Replied February 2022

---

### Excelente Servicio y Plataforma

- Overall rating: 5/5
- Reviewer: Alan G.
- Verified reviewer: Yes
- Industry: Furniture
- Company size: 11-50 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Nos brinda excelentes herramientas y técnicas de venta!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Muy facil de usar. Muy recomendable para incrementar tus ventas!

#### Cons

Todo funciono muy bien, nos gusta mucho la plataforma.

#### Vendor response

Hola Alan, muchas gracias por tus comentarios, estamos felices de que te agrade tanto la plataforma, seguiremos trabajando para mantener la excelencia de nuestro servicio.

Replied February 2022

---

### Conociendo FriedmanU

- Overall rating: 4/5
- Reviewer: JESUS ISMAEL H.
- Verified reviewer: Yes
- Industry: Building Materials
- Company size: 1001-5000 employees
- Product usage: Used daily for free trial
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Muy buena a nivel general, me parece atractiva la navegación, aunque siento que los cursos no resaltan como deberían.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

La amigabilidad de la plataforma es buena, facil de entender par apoder interactuar ain conocer por completo.

#### Cons

Es un poco confuso el inicio de los cursos, cuesta un poco de trabajo al principio iniciar el curso y seguir el progreso.

#### Reasons for choosing FriedmanU

Estoy probando varias opciones para buscar lo mejor para la empresa.

---

### Experiencia maravillosa.

- Overall rating: 5/5
- Reviewer: ALBERTO B.
- Verified reviewer: Yes
- Industry: Consumer Electronics
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Una experiencia maravillosa que me sirve día a día en mi trabajo.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

El formato de los cursos es muy amigable y brinda mayor facilidad de retención.

#### Cons

La corta duración de los cursos, me gustaría que fueran mas extensos.

---

### Gracias por lo brindado

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: Self-Employed
- Product usage: Used weekly for free trial
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Satisfactoria y muy practica para empezar

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Simplicidad en los contenidos pero prácticos a la vez

#### Cons

La poca derivación con casos reales, se pueden generar ejemplos mas prácticos

---

### Shifting my Sales Approach

- Overall rating: 5/5
- Reviewer: Rene P.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It really shifted the way I think about selling and connecting with customers. I realized how important it is to stay engaged and proactive, while also building trust with clients. The tools I’ve gained have not only boosted my sales and confidence, but they’ve also helped me develop stronger, more lasting relationships. I now feel more prepared to close deals and keep customers happy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really liked that I could start using the tools right away. I didn’t have to wait for some big “AHA!” moment at the end. They were practical and useful from the very beginning.

#### Cons

Some of the lessons seemed slightly repetitive

---

### Novice to Expert

- Overall rating: 5/5
- Reviewer: Kristopher C.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

fantastic! I feel very prepared in my new role thanks to FriedmanU.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This program is very easy to follow along to. It is well balanced between informational paragraphs, and short video examples. If paired with active note taking, this hits all major, different learning methods. From knowing nothing about being a sales professional, to taking these courses, I feel very prepared and ready to hit the sales floor.

#### Cons

Time is money, however every second spent on FriedmanU is worth it. The programs took me a little longer than the advertised time it would take.

---

### Feedback of FriedmanU

- Overall rating: 3/5
- Reviewer: Stephanie S.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It has been ok to maintain but not easy when it comes to course, response times, etc as mentioned above.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

That courses and tracking of completion is all under one program.

#### Cons

Not the simplest to download a new course or even update the program without having to connect with support and time difference and response is delayed. Lots of "unknown" issues where support will need to take a look but no explanation as to why things happen, to prevent or how to troubleshoot on your own. Setting up course or understanding the program is not intuitive. The new courses that are part of Friedman's does not seem aligned with current times, referring to salespeople as he, him, etc some even still translated in Spanish vs English, the feedback was provided to our account rep.

#### Vendor response

Thank you for your review and for trusting FriedmanU over the years. We're thrilled to continue supporting your growth and success!

Replied November 2024

---

### Tamarindo con Friedman

- Overall rating: 5/5
- Reviewer: Martha Idalia A.
- Verified reviewer: Yes
- Industry: Furniture
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Nosotros somos una empresa con mas de 35 domicilios, entre tiendas, oficinas y almacenes. Adicional con la pandemia, algunos compañeros se encuentran trabajando desde casa, por lo cual fue una gran decisión la de haber elegido esta herramienta aun antes de la pandemia, ya que soluciona los problemas de distancias, y se ha vuelto la primer opción en capacitación. Por el lado de herramientas de ventas, además del método comercial, nosotros le ingresamos cursos propios de producto, por lo que hacemos llegar el detalle de cada nuevo articulo de venta al vendedor, previo incluso a que el producto sea colocado en piso de venta, por medio de nuestros cursos propios de producto.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Me encanta la plataforma Friedman porque tiene un método para generar mayor productividad en nuestros vendedores. Como empresa comercializadora, vivimos de las ventas, así que se ha convertido en columna vertebral de nuestra misión. Sin embargo, Friedman ha incluido materiales MUY interesantes para desarrollar habilidades blandas, tecnológicas e incluso gerenciales para que nuestra Universidad Tamarindo sea completa e integral, dirigida no solo al equipo comercial si no a todos los colaboradores administrativos y operativos que conforman esta familia Tamarindo.

#### Cons

Integrar la herramienta con nuestro equipo comercial fue relativamente fácil, pero implementar entre nuestro equipo operativo llevo un poco mas de tiempo, pero no ha sido atribuible a Friedman como tal, si no mas bien al uso de tecnología por parte de nuestros colaboradores de almacenes. Una vez que ingresaron, la plataforma fue amigable para su uso, sin embargo la estructura de presentación del curso puede tener mejoría para las personas que tienen poco manejo de tecnología; posiblemente con mayor recurso visual y menos lectura para ingresar a cada sección del curso, o hacerlo vía cuadros de acción como la primera versión.

#### Reasons for choosing FriedmanU

Por el método de ventas incluido.

#### Vendor response

Hola Martha, estamos felices de leer que nuestra plataforma te encanta, seguiremos trabajando para brindar la mejor experiencia en uso y capacitación. Tomaremos en cuenta tu comentario sobre los recursos visuales.

Replied March 2022

---

### Friedman for the Win!

- Overall rating: 5/5
- Reviewer: Nicole P.
- Verified reviewer: Yes
- Industry: Music
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It's been great! I've watched it many times and I still learn something new each time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is very good at giving examples of what to say and what to avoid. I like that each section ties into the others.

#### Cons

There are typos in the printed support documents.

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### Medical Center

- Overall rating: 5/5
- Reviewer: Laura Z.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Gracias a la implementación de la plataforma en nuestra empresa, la fuerza de ventas tuvo muchos logros, lo que han contribuido a que tengan un mejor salario, se sienten más seguros al momento de ofrecer nuestros productos y poder desarrollarse con mucha facilidad. La plataforma nos ayuda a estar comunicados con las tiendas que se encuentran en provincia lo que les ayuda a tener las mismas oportunidades que las tiendas de CDMX. Realmente estamos muy contentos con el apoyo que nos brindan y creo que todo esto no lo podría haber logrado sin mi Coach, Jessi ha sido una pieza fundamental para el desarrollo y crecimiento de la plataforma de MEDICAL CENTER, por lo que le agradezco su paciencia y tolerancia para capacitarme. En general gracias Friedman por el apoyo que nos han brindado a lo largo de tantos años de relación laboral.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Al principio realmente me costo mucho trabajo, tratar de hacer los cursos y colocarlos fue un gran reto para mi, ya que nunca habíamos manejado un sistema así, pero conforme pasa el tiempo y el trabajarlo diario fue gratificante saber que pude trabajar los cursos, ya que se me fue facilitando pues es amigable el sofware, adicional creo que no lo hubiera podido realizar sin mi Coach.

#### Cons

Lo que menos me agrada, es que cuando se usa algún juego interactivo, no se puede hacer bien, es decir, se traba o no lo marca como finalizado, entonces tengo que quitar las restricciones para poder continuar de lo contrario no.

#### Reasons for choosing FriedmanU

Elegí FriedmanU porque mi CEO y yo confiamos plenamente en la calidad y servicios que nos brinda, el apoyo y tolerancia que han tenido hacia con nosotros, derivado de tantas adversidades, además de que tenemos 11 años de trabajar juntos.

#### Vendor response

Hola Laura, agradecemos mucho tu comentario, estamos felices de continuar trabajando con Medical Center durante estos 11 años. Nos comprometemos a seguir mejorando para que nuestra plataforma, nuestras soluciones y la atención de nuestros Tech Coaches sean siempre impecables. Saludos de parte de todo el equipo Friedman.

Replied July 2022

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FriedmanU Reviews, Pros and Cons - 2026 Software Advice