GoToMeeting vs GoToWebinar

GoToMeeting has 9038 reviews and a rating of 4.45 / 5 stars vs GoToWebinar which has 1451 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.45 / 5 (9038)
4.48 / 5 (1451)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 17, 2022
January 13, 2022
Pros/Cons
  • Pros

  • It is super useful, the recording feature is one of the most useful of the software. It gives you absolute control over your privacy and lets you choose when and what others can see.
  • Ease of use and variety of integration hooks into other operating systems. Customers don't always have the same systems.
  • Cons

  • There were glitches and sometimes technical issues in prior versions of this software that were annoying.
  • The integration was seamless. If anything, when bandwidth is low it does not work as well.
  • Pros

  • Creating an event is simple and integration with our email management system was seamless.
  • That makes it easy to get the word out about your events and it integrates nicely with other products, like Pardot and website platforms.
  • Cons

  • Seems like it gets worse and worse. 2 weeks ago I had to contact Customer Service for the first time ever in 5 years because the applet wouldn't start and someone had to remote login to remove it.
  • It sometimes crashes without knowing why making it very difficult to get back on the platform, this is bad.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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