GoToWebinar vs Procare Solutions

GoToWebinar has 1430 reviews and a rating of 4.47 / 5 stars vs Procare Solutions which has 1440 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.47 / 5 (1430)
4.63 / 5 (1440)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 21, 2021
October 13, 2021
Pros/Cons
  • Pros

  • Creating an event is simple and integration with our email management system was seamless.
  • That makes it easy to get the word out about your events and it integrates nicely with other products, like Pardot and website platforms.
  • Cons

  • Seems like it gets worse and worse. 2 weeks ago I had to contact Customer Service for the first time ever in 5 years because the applet wouldn't start and someone had to remote login to remove it.
  • It sometimes crashes without knowing why making it very difficult to get back on the platform, this is bad.
  • Pros

  • I love that this program helps me to do my paperwork side much faster and the auditors love it when they come to check records.
  • The tech support is the best, they're (almost) always there to help with any situation. Everyone is so kind and supportive.
  • Cons

  • Sometimes we have troubles after software updates and that causes some inconvenience.
  • They seem to have server problems all the time. They blame firewalls when we know it is not.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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