---
title: "Best Hospitality LMS Software - 2026 Reviews & Pricing"
description: "Find the best Hospitality LMS Software for your organization. Compare top Hospitality LMS Software systems with customer reviews, pricing, and free demos."
source_url: "https://www.softwareadvice.com/lms/hospitality-comparison/"
page_type: "subcategory"
language: "en"
---

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Hospitality LMS Software

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

# Best Hospitality LMS Software of 2026

Updated October 22, 2026

On this page

1.  Popular Comparisons
2.  Buyers Guide
3.  Related Software

Filter products

96 results

### Compare Products

Showing 1 - 25 of 96 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

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### Compare Products

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**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

### [Absorb](/lms/absorb-profile/)

- Overall rating: 4.6/5
- Reviews: 362
- Best for: Value for money
- Free trial: Available
- Free demo: Not available

#### Overview

Absorb is an agentic AI-powered learning platform designed to deliver results for all learners — employees, partners, and customers alike. With AI agents that handle the heavy

[Read more](/lms/absorb-profile/)

#### Features

##### Best rated features

- Third-Party Integrations: 5/5
- Collaboration Tools: 5/5
- Customizable Templates: 5/5
- Interactive Learning: 5/5

##### Worst rated features

- eCommerce Management: 2.5/5
- Customizable Questions: 3/5

[See all features](/lms/absorb-profile/#key-features)

#### Pricing

##### Basic

- Price: Custom
- Pricing available upon request

[See full pricing details](/lms/absorb-profile/#pricing-and-plans)

---

### [Thinkific](/lms/thinkific-profile/)

- Overall rating: 4.4/5
- Reviews: 207
- Starting price: $40.00/month
- Best for: Course Management
- Free trial: Available
- Free demo: Not available

#### Overview

Thinkific is an online course platform designed for creating, managing, and delivering learning products through a centralized system. It is used by individuals, academies, and

[Read more](/lms/thinkific-profile/)

##### What users love

- Flexible and intuitive course builder
- Simple setup and navigation
- Budget-friendly plans and options

##### To take in mind

- Slow and unhelpful support experience

#### Features

##### Best rated features

- Data Import/Export: 5/5
- Content Library: 5/5
- Course Authoring: 5/5
- Access Controls/Permissions: 5/5

##### Worst rated features

- eCommerce Management: 2.8/5
- Synchronous Learning: 3/5

[See all features](/lms/thinkific-profile/#key-features)

#### Pricing

##### Basic

- Price: $40.00/month

##### Start

- Price: $82.00/month

##### Grow

- Price: $164.00/month

[See full pricing details](/lms/thinkific-profile/#pricing-and-plans)

---

### [SkyPrep](/lms/skyprep-training-profile/)

- Overall rating: 4.8/5
- Reviews: 169
- Best for: Value for money
- Free trial: Not available
- Free demo: Not available

#### Overview

Train smarter and faster with SkyPrep, the LMS without the mess. Streamline onboarding, product training, and compliance while keeping learners engaged. With powerful features, an

[Read more](/lms/skyprep-training-profile/)

#### Features

##### Best rated features

- Content Management: 5/5
- Workflow Automation: 5/5
- Enrollment Confirmation: 5/5
- Access Controls/Permissions: 5/5

[See all features](/lms/skyprep-training-profile/#key-features)

---

### [Docebo](/lms/docebo-lms-profile/)

- Overall rating: 4.4/5
- Reviews: 242
- Best for: Ease of use
- Free trial: Not available
- Free demo: Not available

#### Overview

Docebo Learning Platform is a digital solution designed to help organizations create, deliver, and manage training programs for various audiences. It is used across industries such

[Read more](/lms/docebo-lms-profile/)

##### What users love

- Flexible training and learning management
- Intuitive and appealing interface design
- Simple setup and daily use

##### To take in mind

- Slow and inconsistent support experience

#### Features

##### Best rated features

- Academic/Education: 5/5
- Corporate/Business: 5/5
- Multi-Language: 5/5
- Gamification: 5/5

##### Worst rated features

- Drag & Drop: 2/5
- Modeling & Simulation: 3/5
- Built-in Course Authoring: 3.6/5

[See all features](/lms/docebo-lms-profile/#key-features)

---

### [Totara Learn](/lms/totara-profile/)

- Overall rating: 4.4/5
- Reviews: 51
- Starting price: $4,250.00/year
- Free trial: Not available
- Free demo: Not available

#### Overview

Totara Learn is an enterprise learning management system (LMS) powered by open source technology and trusted by the USDA, Western Union, Sony, Pepsico, Save The Children and

[Read more](/lms/totara-profile/)

#### Features

##### Best rated features

- Compliance Management: 5/5
- Alerts/Notifications: 5/5
- SCORM Compliance: 4.7/5
- Course Tracking: 4.6/5

##### Worst rated features

- API: 3/5
- Gamification: 3/5
- Assignment Management: 3/5
- Talent Management: 3/5

[See all features](/lms/totara-profile/#key-features)

---

### [Learn:Go](/lms/learning-pool-platform-profile/)

- Overall rating: 4.4/5
- Reviews: 5
- Free trial: Not available
- Free demo: Not available

#### Overview

Connect the dots. Enable your frontline to perform.

Learn:Go, part of Confirm’s Workforce Enablement System (WES), connects learning with engagement, performance, and compliance

[Read more](/lms/learning-pool-platform-profile/)

#### Features

##### Best rated features

- Training Administration: 5/5
- SCORM Compliance: 5/5
- Customizable Reports: 5/5
- Social Learning: 5/5

##### Worst rated features

- Content Library: 4/5

[See all features](/lms/learning-pool-platform-profile/#key-features)

---

### [HSI Donesafe](/ehs/donesafe-profile/)

- Overall rating: 4.8/5
- Reviews: 96
- Free trial: Available
- Free demo: Not available

#### Overview

HSI Donesafe is a cloud-based environmental, health, and safety (EHS) management software that helps organizations centralize compliance and reporting. The platform allows

[Read more](/ehs/donesafe-profile/)

#### Features

##### Best rated features

- Policy Management: 5/5
- Data Collection: 5/5
- Customizable Forms: 5/5
- Activity Dashboard: 5/5

[See all features](/ehs/donesafe-profile/#key-features)

#### Pricing

##### Basic

- Price: Custom
- Pricing available upon request

[See full pricing details](/ehs/donesafe-profile/#pricing-and-plans)

---

### [Tovuti](/lms/tovuti-profile/)

- Overall rating: 4.8/5
- Reviews: 99
- Starting price: $7,500.00/year
- Free trial: Available
- Free demo: Not available

#### Overview

Tovuti is an AI-powered learning management system that helps organizations create, deliver, track, and manage training programs across multiple audiences. Teams use Tovuti for

[Read more](/lms/tovuti-profile/)

#### Features

##### Best rated features

- Raise Hand: 5/5
- Customizable Reports: 5/5
- Assessment Management: 5/5
- API: 5/5

##### Worst rated features

- User Management: 3/5
- Activity Dashboard: 4/5
- Content Library: 4/5

[See all features](/lms/tovuti-profile/#key-features)

#### Pricing

##### Tovuti LMS

- Price: $7,500.00/year
- Tovuti’s starting LMS package includes platform access for up to 100 users, core LMS features,

[See full pricing details](/lms/tovuti-profile/#pricing-and-plans)

---

### [GoSkills](/lms/goskills-profile/)

- Overall rating: 4.8/5
- Reviews: 68
- Starting price: $0.00
- Free trial: Available
- Free demo: Not available

#### Overview

GoSkills is a modern, AI-first Learning Management System (LMS) and Learning Experience Platform (LXP) that helps organizations create, deliver, track, and scale employee training

[Read more](/lms/goskills-profile/)

#### Features

##### Best rated features

- Progress Reports: 5/5
- Course Tracking: 5/5
- Training Companies: 5/5
- Knowledge Base Management: 5/5

##### Worst rated features

- Reporting & Statistics: 3.5/5
- Content Library: 4/5
- User Management: 4/5

[See all features](/lms/goskills-profile/#key-features)

#### Pricing

##### GoSkills Free Plan

- Price: $0.00
- Experience the key benefits of our award-winning solution with a free-forever GoSkills account.

##### GoSkills LMS Pro

- Price: $583.00/year
- The GoSkills LMS Pro Plan equips organizations with advanced LMS and LXP features.

##### GoSkills Courses

- Price: $835.00/year
- The GoSkills Courses Plan offers full access to over 100 award-winning, expert-led business courses,

[See full pricing details](/lms/goskills-profile/#pricing-and-plans)

---

### [TalentLMS](/lms/talentlms-profile/)

- Overall rating: 4.7/5
- Reviews: 600
- Starting price: $149.00/month
- Best for: Small businesses
- Free trial: Available
- Free demo: Not available

#### Overview

TalentLMS is a learning management system that helps organizations deliver online training. The platform caters to a range of industries, including IT, manufacturing, healthcare,

[Read more](/lms/talentlms-profile/)

##### What users love

- Responsive and helpful support team
- Intuitive and accessible interface
- Comprehensive feature-rich platform

##### To take in mind

- Limited and inconsistent text editing

#### Features

##### Best rated features

- Skills Assessment: 5/5
- Employee Engagement: 5/5
- Corporate/Business: 5/5
- Real-Time Reporting: 5/5

[See all features](/lms/talentlms-profile/#key-features)

#### Pricing

##### Core

- Price: $149.00/month
- Up to 100 Users

##### Grow

- Price: $299.00/month
- Up to 500 Users

##### Pro

- Price: $579.00/month
- Up to 1000 Users

[See full pricing details](/lms/talentlms-profile/#pricing-and-plans)

---

### [LearnWorlds](/lms/learnworlds-profile/)

- Overall rating: 4.7/5
- Reviews: 196
- Starting price: $29.00/month
- Best for: Customer support
- Free trial: Available
- Free demo: Not available

#### Overview

LearnWorlds is a learning management system (LMS) designed for organizations and creators who want to run online learning as a serious, scalable operation. It helps you create,

[Read more](/lms/learnworlds-profile/)

#### Features

##### Best rated features

- Training Companies: 5/5
- Audio File Management: 5/5
- Student Portal: 5/5
- Image Editing: 5/5

[See all features](/lms/learnworlds-profile/#key-features)

#### Pricing

##### Starter

- Price: $29.00/month

##### Pro Trainer

- Price: $99.00/month
- Up to 5 admins

##### Learning Center

- Price: $299.00/month
- Up to 25 admins

[See full pricing details](/lms/learnworlds-profile/#pricing-and-plans)

---

### [Cloud Assess](/lms/cloud-assess-profile/)

- Overall rating: 4.7/5
- Reviews: 96
- Free trial: Not available
- Free demo: Not available

#### Overview

Cloud Assess is the training, assessment and compliance platform for organisations that need to prove competency, not just record course completions. 

Traditional LMS platforms

[Read more](/lms/cloud-assess-profile/)

#### Features

##### Best rated features

- Mobile Access: 5/5
- Role-Based Permissions: 5/5
- Single Sign On: 5/5
- Knowledge Base Management: 5/5

##### Worst rated features

- Training Companies: 1/5

[See all features](/lms/cloud-assess-profile/#key-features)

---

### [Wisetail](/lms/wisetail-profile/)

- Overall rating: 4.7/5
- Reviews: 71
- Starting price: $1,000.00
- Free trial: Not available
- Free demo: Not available

#### Overview

Wisetail is a frontline employee enablement platform that helps you train employees, share important information, and support daily work, all in one place. Unlike traditional LMS

[Read more](/lms/wisetail-profile/)

#### Features

##### Best rated features

- Multi-Language: 5/5
- Access Controls/Permissions: 5/5
- Social Learning: 5/5
- Self-Service Content Curation: 5/5

##### Worst rated features

- Certification & Licensing: 2/5
- Performance Metrics: 2.5/5
- Synchronous Learning: 3/5

[See all features](/lms/wisetail-profile/#key-features)

---

### [Eurekos](/lms/eurekos-profile/)

- Overall rating: 4.8/5
- Reviews: 53
- Starting price: €475.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

Eurekos is a learning management system (LMS) designed for training customers and partners. The platform provides an onboarding process that delivers immediate value, ensuring

[Read more](/lms/eurekos-profile/)

#### Features

##### Best rated features

- Quizzes: 5/5
- Third Party Course Library: 5/5
- Customizable Templates: 5/5
- Compliance Management: 5/5

[See all features](/lms/eurekos-profile/#key-features)

#### Pricing

##### Basic

- Price: €475.00/month

[See full pricing details](/lms/eurekos-profile/#pricing-and-plans)

---

### [SmarterU LMS](/lms/smarteru-profile/)

- Overall rating: 4.8/5
- Reviews: 35
- Starting price: $5,499.00/year
- Free trial: Available
- Free demo: Not available

#### Overview

Does your organization have multiple learner audiences that need proactive, impactful training? SmarterU LMS can help! We specialize in multi-use training needs for organizations

[Read more](/lms/smarteru-profile/)

#### Features

##### Best rated features

- Course Management: 5/5

[See all features](/lms/smarteru-profile/#key-features)

#### Pricing

##### SmarterU LMS SMB Plan

- Price: $5,499.00/year
- Our SMB Plan is designed for small businesses with 100 monthly active users.

##### SmarterU LMS Corporate Plan

- Price: $7,999.00/year
- Our plan is designed for medium-sized companies with 300 monthly active users.

##### SmarterU LMS Enterprise 500 Plan

- Price: $11,499.00
- Our Enterprise Plan is designed for large organizations with 500 monthly active users.

[See full pricing details](/lms/smarteru-profile/#pricing-and-plans)

---

### [Intuto](/lms/intuto-profile/)

- Overall rating: 4.7/5
- Reviews: 63
- Starting price: $450.00/year
- Free trial: Available
- Free demo: Not available

#### Overview

Intuto is an all-in-one, cloud-based Learning Management System (LMS) and e-learning partnership platform designed specifically for professional associations, non-profits, peak

[Read more](/lms/intuto-profile/)

#### Features

##### Best rated features

- Interactive Content: 5/5
- Reporting/Analytics: 5/5
- Third-Party Integrations: 5/5
- Content Management: 5/5

##### Worst rated features

- Employee Engagement: 2/5
- Employee Portal: 2/5
- Assessment Management: 2/5

[See all features](/lms/intuto-profile/#key-features)

#### Pricing

##### Annual Pricing Plan

- Price: $450.00/year
- Intuto's pricing is user based and is designed for  organisations regardless of their size, resource

[See full pricing details](/lms/intuto-profile/#pricing-and-plans)

---

### [VAIRKKO Suite](/lms/vairkko-suite-profile/)

- Overall rating: 4.6/5
- Reviews: 125
- Starting price: $1.00/month
- Best for: Customer support
- Free trial: Available
- Free demo: Available

#### Overview

eLearning Cloud is a cloud-based learning management solution (LMS) from VAIRKKO that enables organizations to provide training to their employees. The solution allows users to

[Read more](/lms/vairkko-suite-profile/)

#### Features

##### Best rated features

- Contact Management: 5/5
- Time Off Management: 5/5
- 360 Degree Feedback: 5/5
- Academic/Education: 5/5

[See all features](/lms/vairkko-suite-profile/#key-features)

#### Pricing

##### Basic

- Price: $1.00/month

[See full pricing details](/lms/vairkko-suite-profile/#pricing-and-plans)

---

### [ProProfs Training Maker](/lms/proprofs-training-maker-profile/)

- Overall rating: 4.8/5
- Reviews: 25
- Starting price: $0.00
- Free trial: Available
- Free demo: Not available

#### Overview

ProProfs Training Maker is an award-winning cloud-based learning management system (LMS). It comes equipped with an authoring tool and a regularly updated library of ready-to-use

[Read more](/lms/proprofs-training-maker-profile/)

#### Features

##### Best rated features

- Corporate/Business: 5/5
- Academic/Education: 5/5
- Certification & Licensing: 5/5
- Built-in LMS: 5/5

##### Worst rated features

- API: 3/5

[See all features](/lms/proprofs-training-maker-profile/#key-features)

#### Pricing

##### Free (10 Learners)

- Price: $0.00
- For growing businesses

##### Essentials

- Price: $1.99/month
- For small teams, replacing manual training with online courses, AI, & tracking.

##### Business

- Price: $3.99/month
- For growing companies needing ready courses, compliance & ability to manage teams.

[See full pricing details](/lms/proprofs-training-maker-profile/#pricing-and-plans)

---

### [Easy LMS](/product/132766-Easy-LMS/)

- Overall rating: 4.6/5
- Reviews: 183
- Starting price: $80.00/month
- Best for: Ease of use
- Free trial: Available
- Free demo: Not available

#### Overview

Easy LMS helps product training teams, franchises, training providers, and consultancies deliver clear, consistent training to learners. Build reusable courses and exams, organize

[Read more](/product/132766-Easy-LMS/)

#### Features

##### Best rated features

- Reminders: 5/5
- Reporting/Analytics: 5/5
- Time Limits: 5/5
- Compliance Tracking: 5/5

[See all features](/product/132766-Easy-LMS/#key-features)

#### Pricing

##### Basic

- Price: $80.00/month
- Free for 7 days, no credit card needed, cancel anytime.

##### Advanced

- Price: $230.00/month
- Free for 7 days, no credit card needed, cancel anytime.

[See full pricing details](/product/132766-Easy-LMS/#pricing-and-plans)

---

### [LearningCart](/lms/learningcart-profile/)

- Overall rating: 4.8/5
- Reviews: 21
- Starting price: $199.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

LearningCart is a cloud-based learning management system (LMS) that also offers an integrated content management system (CMS), e-commerce system, blog engine and web administration

[Read more](/lms/learningcart-profile/)

#### Features

##### Best rated features

- Training Management: 5/5
- Self-paced Learning: 5/5
- User Management: 5/5
- Third-Party Integrations: 5/5

##### Worst rated features

- Virtual Classroom: 3/5

[See all features](/lms/learningcart-profile/#key-features)

#### Pricing

##### Starter

- Price: $199.00/month
- Monthly plan with 30-day free trial.

##### Silver

- Price: $399.00/month
- Monthly plan with 30-day free trial.

##### Gold

- Price: $829.00/month
- Monthly plan with 30-day free trial.

[See full pricing details](/lms/learningcart-profile/#pricing-and-plans)

---

### [Cognology](/lms/cognology-performance-management-profile/)

- Overall rating: 4.7/5
- Reviews: 24
- Starting price: $5.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

Cognology is an online people management system for companies with 50 to 20,000 employees. It is designed to help customers automate the management of workforce processes such as

[Read more](/lms/cognology-performance-management-profile/)

#### Features

##### Best rated features

- eLearning Companies: 5/5
- Learning Management: 5/5
- Goal Setting/Tracking: 5/5
- Ongoing Performance Tracking: 5/5

[See all features](/lms/cognology-performance-management-profile/#key-features)

#### Pricing

##### Basic

- Price: $5.00/month

[See full pricing details](/lms/cognology-performance-management-profile/#pricing-and-plans)

---

### [Northpass](/lms/schoolkeep-profile/)

- Overall rating: 4.8/5
- Reviews: 26
- Starting price: $15,000.00/year
- Free trial: Available
- Free demo: Not available

#### Overview

Northpass is the learning platform that gives businesses the freedom to easily create, manage and scale their learning programs exactly the way they want.

Our intuitive platform

[Read more](/lms/schoolkeep-profile/)

#### Features

##### Best rated features

- Student Portal: 5/5
- Virtual Classroom: 5/5
- Learning Paths/Tracks: 5/5
- Document Management: 5/5

##### Worst rated features

- Video Conferencing: 4/5
- eCommerce Management: 4/5
- Mobile Access: 4/5
- Content Management: 4/5

[See all features](/lms/schoolkeep-profile/#key-features)

#### Pricing

##### Basic

- Price: $15,000.00/year

[See full pricing details](/lms/schoolkeep-profile/#pricing-and-plans)

---

### [CrunchTime! TalentLink](/retail/discoverlink-talent-profile/)

- Overall rating: 4.6/5
- Reviews: 36
- Starting price: $15.00/year
- Free trial: Available
- Free demo: Not available

#### Overview

DiscoverLink Talent is a cloud-based learning management system (LMS) that caters to small and midsize enterprises in the hospitality industry.


The system automates

[Read more](/retail/discoverlink-talent-profile/)

#### Features

##### Best rated features

- Built-in LMS: 5/5
- Reporting/Analytics: 5/5
- Student Portal: 5/5
- Compliance Tracking: 5/5

##### Worst rated features

- Learning Paths/Tracks: 3.5/5

[See all features](/retail/discoverlink-talent-profile/#key-features)

#### Pricing

##### Basic

- Price: $15.00/year

[See full pricing details](/retail/discoverlink-talent-profile/#pricing-and-plans)

---

### [Spoke](/product/348758-Spoke/)

- Overall rating: 4.8/5
- Reviews: 13
- Starting price: $399.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

The Spoke Learning Platform is a powerful LMS & LXP that makes it easy to embed continuous learning into the flow of work by connecting your employees & managers with accessible,

[Read more](/product/348758-Spoke/)

#### Pricing

##### Basic

- Price: $399.00/month

[See full pricing details](/product/348758-Spoke/#pricing-and-plans)

---

### [Trivie](/crm/trivie-profile/)

- Overall rating: 4.8/5
- Reviews: 13
- Starting price: $4.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

Trivie has simplified and solved the most complex problem in learning: ensuring people remember information long-term. 

We do this by seamlessly merging the brain science of

[Read more](/crm/trivie-profile/)

#### Features

##### Best rated features

- Mobile Learning: 5/5
- Multi-User Collaboration: 5/5
- Course Management: 5/5
- Microlearning: 5/5

[See all features](/crm/trivie-profile/#key-features)

#### Pricing

##### Basic

- Price: $4.00/month

[See full pricing details](/crm/trivie-profile/#pricing-and-plans)

---

1

[2](https://www.softwareadvice.com/lms/hospitality-comparison/?__ai_markdown=true&page=2)[3](https://www.softwareadvice.com/lms/hospitality-comparison/?__ai_markdown=true&page=3)[4](https://www.softwareadvice.com/lms/hospitality-comparison/?__ai_markdown=true&page=4)

## Popular Comparisons

[

Absorb vs TalentLMS

](https://www.softwareadvice.com/lms/absorb-profile/vs/talentlms/)[

Docebo vs Litmos

](https://www.softwareadvice.com/lms/calliduscloud-litmos-profile/vs/docebo-lms/)[

LearnWorlds vs Thinkific

](https://www.softwareadvice.com/lms/learnworlds-profile/vs/thinkific/)

## Send me a copy of this list to my inbox

### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you.

Have you ever been misled by a restaurant about your favorite item on the menu? Let me tell you my least favorite pasta story.

One time, I called one of my regular takeaway places and asked for pasta with veggies. But when I got my order, it was just pasta and cheese! The veggies cost extra. Turns out that the employee I'd spoken with was new. While I was frustrated, the incident gave me an insight into the hospitality business and the need to train the staff.

If you're part of the hospitality industry, you know that good customer experience is critical. A satisfied customer is more likely to recommend your services to others and become a loyal and repeat visitor in the future.

To provide your customers the best service possible, you need a great tool to train your diverse, dispersed, and/or large workforce. This can be done using a hospitality learning management system (LMS). The tool helps you manage, assign, track, and collect feedback on the training modules that your staff undertake.

This guide aims to help you select an ideal hospitality LMS for your establishment. We've included all the vital information about the LMS market in this guide.

Here's what we'll cover:

[What is hospitality LMS?](#WhatishospitalityLMS)

[Common features of hospitality LMS](#CommonfeaturesofhospitalityLMS)

[What type of buyer are you?](#Whattypeofbuyerareyou)

[Benefits and potential issues](#Benefitsandpotentialissues)

[Market trends to understand](#Markettrendstounderstand)

## What is hospitality LMS?

Hospitality LMS is a platform that hospitality establishments use to design and manage courses on different areas such as customer service, communication skills, procedures, etiquette, quality assurance, logistics skills, and workforce management.

The tool allows users to update and edit learning content, host online training, assign training based on an employee's role/responsibilities, and automatically track their performance. They can also collect feedback after each training to improve the learning modules for future training needs.

_The learner dashboard in_ [TalentLMS](https://www.softwareadvice.com/lms/talentlms-profile/)

## Common features of hospitality LMS

The first step to selecting the right hospitality LMS for your business is understanding its features. Here's a list of the most important software features to check out.

| Feature | Description |
| --- | --- |
| Course tracking | Allows you to track the progress of your trainees in each course. Also, record employee feedback on the training sessions and send them reminders about upcoming, pending, or incomplete courses. |
| Course management | Lets you organize, reuse, and share the course files in your LMS library with select users. You can also combine the training modules to create an onboarding bundle for new employees. |
| Course authoring | Helps you build e-learning courses using elements such as text, video, images, and practice questions. |
| Learner portal | Provides a learner portal for your staff. They can sign-in and access training materials at any time from anywhere. |
| Assessment management | Lets you create your own assessments such as in the form of gamified quizzes and online tests. The LMS lets you save the scores of each module that your staff undertakes. |
| Certification management | Helps you design your own certifications, which have specific validity periods after which the knowledge needs to be renewed or refreshed such as information about health codes. Award the certification when your staff completes or complies with the module. |
| Communication tools | Lets staff members communicate with each other via personal messages and on discussion forums. |
| Mobile learning | Allows users to access and undertake training programs on Android and iOS devices. |
| Learning paths | Lets you define a linear path for completing the training modules. You can also customize these paths for each employee based on their role. |
| Reporting | Provides data on the success and failure of a training module. Find out which courses were successful or unsuccessful in terms of the dropout rates, time taken, quality of content, and other such parameters. |

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## What type of buyer are you?

The next step in the software-buying process is understanding the type of buyer you are. Different types of buyers have different challenges.

Here are the buyer types that we have classified based on market research:

**Small, native hospitality businesses:** If your business is restricted to a single location/country, you are more likely to focus on training for everyday work-related tasks. You need a simple solution with core features such as course management, course tracking, and course authoring.

**Large, global hospitality businesses:** If you own a multi-specialty business that operates in different locations/countries, you need a solution that simultaneously disseminates modules and tracks training progress across all locations. Look out for software that offers communication tools in addition to the core training features.

## Benefits and potential issues

Deploying a hospitality LMS has many benefits, the chief of which is developing your staff's skills. Some of the other benefits are listed below:

**Attract and retain top talent:** Training your staff helps build/improve your brand, for customers and potential employees as well. It positions you as an employer who values employee growth and skill development. By providing skill development programs, you will be able to successfully retain your current staff.

**Establish a culture of continuous improvement:** When you encourage your staff to participate in training programs, you foster a culture of continuous improvement. This practice inspires them to keep improving themselves and focus on delivering quality.

**Onboard staff faster:** The software facilitates faster onboarding of new hires. They can complete the mandatory training modules at any time (even when they're on the go).

However, despite these great benefits, there are a couple of issues that userscould face. We can't ignore these, and have listed these out for you here:

**Too much time spent on training:** The flip side of using a hospitality LMS tool is that your staff may actually spend more time on training than with customers. You could monitor the time spent on training but it doesn't always work, especially when you want to establish a culture of continuous learning.

**Need for an L&D officer:** You can save the time spent on onboarding by using video tutorials. However, you need someone to take charge of learning and development so that they disseminate training to the right employee at the right time. Without this process, your staff may feel overwhelmed and lost trying to finish all the courses.

## Market trends to understand

Based on our research, here are the key trends in the hospitality LMS market:

**Gamification in LMS to boost staff performance:** TalentLMS found that 87% of employees feel more productive, 84% feel more engaged, and 82% feel happier [as a result of gamification](https://www.talentlms.com/blog/gamification-survey-results/). The technology can boost staff engagement in the hospitality sector too. Employers should use it to help the staff perform better and stay updated about the business. It will directly impact customer service and boost business growth.

**Virtual reality to improve learning:** The global AR and VR market is expected to [grow to $209.2 billion by 2022](https://techjury.net/stats-about/virtual-reality/) and the hospitality sector is experimenting with these technologies. They are recreating complex situations using VR, so that staff can learn to adequately handle real-life situations with customers. The simulated experience in VR improves knowledge retention and recall.

### Related Hospitality LMS Software

-   [Certification Tracking Software](https://www.softwareadvice.com/lms/certification-tracking-comparison/)
-   [Customer Training Software](https://www.softwareadvice.com/customer-training/)
-   [Gamification Software](https://www.softwareadvice.com/gamification/)
-   [Healthcare LMS Software](https://www.softwareadvice.com/lms/healthcare-comparison/)
-   [Learning Experience Platform Software](https://www.softwareadvice.com/lms/learning-content-management-system-comparison/)
-   [Learning Management System Software](https://www.softwareadvice.com/lms/)
-   [Microlearning Software](https://www.softwareadvice.com/microlearning/)
-   [Mobile Learning Software](https://www.softwareadvice.com/lms/mobile-lms-comparison/)
-   [Training Software](https://www.softwareadvice.com/lms/online-training-comparison/)
-   [Virtual Classroom Software](https://www.softwareadvice.com/lms/virtual-classroom-comparison/)