HowNow

RATING:

4.59

(27)

About HowNow

HowNow is a learning platform for your employees that allows them to find everything fast and gain the knowledge they need to excel in their jobs. The knowledge your people need doesn't just live in your LMS. If it did, your employees wouldn't be searching on Google or asking their colleagues. Your people don’t need lots of content, they need the right content. They need to learn what matters. HowNow works in the tools you already have so you can make learning a habit by embedding it in existing behaviors.

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

HowNow Pricing

Please contact HowNow directly for pricing information.

Starting price: 

£4.00 per month

Free trial: 

Available

Free version: 

Not Available

Learning space dashboard
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HowNow Reviews

Overall Rating

4.59

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for HowNow

1 - 5 of 27 Reviews

User Profile

Amitej

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Intuitive and helpful tool to drive learning and trainings!

A lack of the necessary programme development and UX design skills amongst some departments saw us using HowNow to turn those weaknesses into strengths for our business. We've been able to now give our employees confidence with those areas skills, by creating assessments and using content for them to access at any time. Knowledge was found in different areas within our business, and it was difficult to give the right departments, the information they need specifically. HowNow gave us guidance on how to best store our content, learning materials, reports, etc., on the platform.

PROS

I really appreciate the fact that the platform is intuitive yet simple enough to not confuse you, as you build out your training programmes. The system has helped our senior-level team members to streamline how we onboard our fresh talent. We were looking for a platform that would provide us with the technology to support our development programmes, by allowing our employees to easily access information, and cut out the time spent searching for their materials.

CONS

As we were urgently in need of a way to evaluate the skills throughout our business, and fast-track the data around them, HowNow became the ideal solution for us. For this reason, we'd actually recommend the software and don't have any cons.

Amy

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Great Platform That Keeps Getting Better

Overall, we are very pleased with our purchase and especially the support we are receiving. We only expect things to get better as the feature set evolves over time.

PROS

This platform is perfect for our transition to a "knowledge centered support" organization and a culture of co-workers sharing knowledge. We've already seen some great user-generated articles and videos that have been well received. Contributors have all remarked on how easy it is to create content. Compliance courses are now 100% completed by the deadline--a huge improvement over our old LMS. Our company also appreciates how quickly we can create new channels for browsing content. Beyond the current feature set, HowNow is continuously improving its platform, and is happy to consider and sometimes act on your requests. The support team is hands-down the best I have ever seen--despite the fact that the company is 8 hours ahead of us!

CONS

There is no good way to transfer your existing LMS files to the HowNow platform. This required a lot of manual labor. As an app, it is very easy to accidentally delete your work (despite the "Delete" confirmation box). My pet peeve as an admin is that I can't simply switch to another role in the system to make a video or screen shot.

Reason for choosing HowNow

I looked at many more platforms, actually. HowNow delivered our most important requirement--a focus on user-generated content, with the support needed to make sure this happened--within our budget. It really is in its own class.

Reasons for switching to HowNow

Hated everything about it except some more powerful reporting capabilities (if you could figure out how to use them). The value was not there, particularly as support was very expensive through our local reseller.

Vendor Response

Thank you for the feedback, Amy. We are working on optimising data migration from other platforms.

Replied July 2020

Gemma

Real Estate, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Training with a difference

I have had experience in implementing new systems before; some have been good, others not so. For this reason, I was super cautious about signing the dotted line in case what was promised wasn't delivered. The set up process was easier than I could have ever imagined and the support we have been given (and continue to be given) is brilliant. I'm very pleased we went with this product.

PROS

I liked that it was suitable for our business (or any business) and how the content continuously refreshes and updates due to the RSS feeds it has integrated with. I saw so many alternatives that had a stock pile of training courses that might be a bit dry or just not very engaging whereas HowNow is the complete opposite to the traditional training platform and that really suited our culture.

CONS

Genuinely can't think of anything and we're about a month post launch!

Reason for choosing HowNow

In a word - longevity. I wanted a product that enables us to create our own content for our brand but also provide content to support our goals - particularly for our size business and size of our HR team. Other products, particularly for our budget, didn't match the functionality or the ability to maintain engagement so readily.

Vendor Response

Thanks so much for your feedback Gemma! It's great to know that the platform suits your organisation's culture, and we look forward to continuing to work together :)

Replied November 2020

Jade

Financial Services, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

HowNow is fantastic and the way learning should happen

HowNow has revolutionized the way we are sharing information. It has also enabled searching for information across multiple applications with the integrations of Google Drive, Slack, Confluence etc. We have always found finding information challenging and HowNow has really helped.

PROS

HowNow is a fantastic platform and so much more than a normal LMS. While it has all the functionality of a more traditional LMS, it also enables knowledge sharing and searching for information directly from any of your normal work applications. HowNow is easy and fun to use with an awesome interactive user interface. One of the best features is that anybody in the business can create and share information and through the publication plug ins, each user can own their own learning journey with access to podcasts, videos and articles on endless topics. The HowNow team has made the transition from a LMS to HowNow seamless and painless. They have been patient and guided us every step of the way. Post the implementation [SENSITIVE CONTENT HIDDEN] has continued to support us while we increase system adoption with helpful tips and strategies. My team’s response to the HowNow rollout has been positive and we have seen an immediate uptake in sharing of knowledge and use of HowNow compared to our previous LMS. HowNow enables a modern and current approach to learning and with the mobile app, also means that learning and information can happen on the go.

CONS

There have been some technical issues with some of the functionality however when raised, these are sorted out extremely quickly. An interface to manage and upload own rules for mapping users in the system would be more helpful.

Reason for choosing HowNow

The team was fantastic and instilled confidence in the support post the implementation. The additional functionality of HowNow meant the system could be so much more than just a LMS and it suited us for where we are as a business.

Reasons for switching to HowNow

We were looking for something more user friendly with more functionality than a standard LMS

Stephanie

Financial Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

HowNow is an intelligent, empowering and collaborative LMS

I continue to be amazed and excited by the possibilities with HowNow! I would highly recommend it to any team seeking an interactive, intelligent and dynamic LMS that empowers users to be both content creators and content consumers. The learning and growth opportunities are endless!

PROS

HowNow is ideal for teams seeking a learning management system that is intelligent, empowering and encourages collaboration! HowNow puts your learning journey in your own hands and is the perfect platform to interact with colleagues, share content and engage with content from all over the web! I particularly love: - The customer support - [SENSITIVE CONTENT HIDDEN] and her team are fun, friendly, supportive and super efficient! - The seamless integration - [SENSITIVE CONTENT HIDDEN] and his team have been absolute champions driving the integration, to ensure our team is set up for the best possible experience - The UX is incredible - The intelligent nature of the software that adapts according to your behaviour and preferences to create a unique and customised learning journey for each user - The mobile app is super convenient and makes learning and sharing content as easy as posting on social media

CONS

The transition has been so incredible and seamless that I have no cons.

Reasons for switching to HowNow

We were seeking a unique LMS that is better suited to our culture, shared behaviours and ambitions. HowNow is an interactive, collaborative and dynamic LMS that meets our needs and then some!

Vendor Response

Thank you for the feedback Steph. It is an absolute pleasure working with you and the rest of the JUMOnauts! :)

Replied July 2020