About HowNow

HowNow is a learning platform for your employees that allows them to find everything fast and gain the knowledge they need to excel in their jobs. The knowledge your people need doesn't just live in your LMS. If it did, your employees wouldn't be searching on Google or asking their colleagues. Your people don’t need lots of content, they need the right content. They need to learn what matters. HowNow works in the tools you already have so you can make learning a habit by embedding it in existing behaviors....

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HowNow User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 24 reviews

User Profile

Amitej

Poplify

Verified reviewer

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed February 2020

Intuitive and helpful tool to drive learning and trainings!

A lack of the necessary programme development and UX design skills amongst some departments saw us using HowNow to turn those weaknesses into strengths for our business. We've been able to now give our employees confidence with those areas skills, by creating assessments and using content for them to access at any time. Knowledge was found in different areas within our business, and it was difficult to give the right departments, the information they need specifically. HowNow gave us guidance on how to best store our content, learning materials, reports, etc., on the platform.

Pros

I really appreciate the fact that the platform is intuitive yet simple enough to not confuse you, as you build out your training programmes. The system has helped our senior-level team members to streamline how we onboard our fresh talent. We were looking for a platform that would provide us with the technology to support our development programmes, by allowing our employees to easily access information, and cut out the time spent searching for their materials.

Cons

As we were urgently in need of a way to evaluate the skills throughout our business, and fast-track the data around them, HowNow became the ideal solution for us. For this reason, we'd actually recommend the software and don't have any cons.

User Profile

Amy

INOC

Verified reviewer

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed July 2020

Great Platform That Keeps Getting Better

Overall, we are very pleased with our purchase and especially the support we are receiving. We only expect things to get better as the feature set evolves over time.

Pros

This platform is perfect for our transition to a "knowledge centered support" organization and a culture of co-workers sharing knowledge. We've already seen some great user-generated articles and videos that have been well received. Contributors have all remarked on how easy it is to create content. Compliance courses are now 100% completed by the deadline--a huge improvement over our old LMS. Our company also appreciates how quickly we can create new channels for browsing content. Beyond the current feature set, HowNow is continuously improving its platform, and is happy to consider and sometimes act on your requests. The support team is hands-down the best I have ever seen--despite the fact that the company is 8 hours ahead of us!

Cons

There is no good way to transfer your existing LMS files to the HowNow platform. This required a lot of manual labor. As an app, it is very easy to accidentally delete your work (despite the "Delete" confirmation box). My pet peeve as an admin is that I can't simply switch to another role in the system to make a video or screen shot.

Reasons for choosing HowNow

I looked at many more platforms, actually. HowNow delivered our most important requirement--a focus on user-generated content, with the support needed to make sure this happened--within our budget. It really is in its own class.

Reasons for switching to HowNow

Hated everything about it except some more powerful reporting capabilities (if you could figure out how to use them). The value was not there, particularly as support was very expensive through our local reseller.

Response from HowNow

Thank you for the feedback, Amy. We are working on optimising data migration from other platforms.

Replied July 2020

sara

Telenor

Verified reviewer

Company size: 201-500 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Customer support

4

Functionality

4

Reviewed September 2021

overall a good L&D solution

user friendly and easy to navigate, all you training are in history and your library also has a separate tab for all mandatory courses.

Pros

Its easy to use, modern and chic look, sends you recommendations based on your previous history and likings. it also has a big library. i really liked it. only thing I miss is that it doesn't reflect the hours progress or completion that how many hours you have spent on learnings.

Cons

only thing I miss is that it doesn't reflect the hours progress or completion that how many hours you have spent on learnings.

Reasons for switching to HowNow

we were looking for more customizable and tailor made solution which is user friendly and easy to navigate. also has a more interactive and modern look :)

Gemma

Centrick

Verified reviewer

Company size: 51-200 employees

Industry: Real Estate

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

4

Reviewed November 2020

Training with a difference

I have had experience in implementing new systems before; some have been good, others not so. For this reason, I was super cautious about signing the dotted line in case what was promised wasn't delivered. The set up process was easier than I could have ever imagined and the support we have been given (and continue to be given) is brilliant. I'm very pleased we went with this product.

Pros

I liked that it was suitable for our business (or any business) and how the content continuously refreshes and updates due to the RSS feeds it has integrated with. I saw so many alternatives that had a stock pile of training courses that might be a bit dry or just not very engaging whereas HowNow is the complete opposite to the traditional training platform and that really suited our culture.

Cons

Genuinely can't think of anything and we're about a month post launch!

Reasons for choosing HowNow

In a word - longevity. I wanted a product that enables us to create our own content for our brand but also provide content to support our goals - particularly for our size business and size of our HR team. Other products, particularly for our budget, didn't match the functionality or the ability to maintain engagement so readily.

Response from HowNow

Thanks so much for your feedback Gemma! It's great to know that the platform suits your organisation's culture, and we look forward to continuing to work together :)

Replied November 2020

Bogdan

Fusemedia

Verified reviewer

Company size: 51-200 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Customer support

5

Functionality

5

Reviewed June 2021

HowNow Review - Amazing software

Great

Pros

At this stage the variety of features as well the possibilities to integrate several tools that are used in the daily business is the main aspect

Cons

At this stage not many cons visible, however, it takes some time to learn all functionalities, which is normal for such a software

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