All HowNow Reviews
1-25 of 28 Reviews
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Amitej
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Intuitive and helpful tool to drive learning and trainings!
A lack of the necessary programme development and UX design skills amongst some departments saw us using HowNow to turn those weaknesses into strengths for our business. We've been able to now give our employees confidence with those areas skills, by creating assessments and using content for them to access at any time. Knowledge was found in different areas within our business, and it was difficult to give the right departments, the information they need specifically. HowNow gave us guidance on how to best store our content, learning materials, reports, etc., on the platform.
PROSI really appreciate the fact that the platform is intuitive yet simple enough to not confuse you, as you build out your training programmes. The system has helped our senior-level team members to streamline how we onboard our fresh talent. We were looking for a platform that would provide us with the technology to support our development programmes, by allowing our employees to easily access information, and cut out the time spent searching for their materials.
CONSAs we were urgently in need of a way to evaluate the skills throughout our business, and fast-track the data around them, HowNow became the ideal solution for us. For this reason, we'd actually recommend the software and don't have any cons.
Amy
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Great Platform That Keeps Getting Better
Overall, we are very pleased with our purchase and especially the support we are receiving. We only expect things to get better as the feature set evolves over time.
PROSThis platform is perfect for our transition to a "knowledge centered support" organization and a culture of co-workers sharing knowledge. We've already seen some great user-generated articles and videos that have been well received. Contributors have all remarked on how easy it is to create content. Compliance courses are now 100% completed by the deadline--a huge improvement over our old LMS. Our company also appreciates how quickly we can create new channels for browsing content. Beyond the current feature set, HowNow is continuously improving its platform, and is happy to consider and sometimes act on your requests. The support team is hands-down the best I have ever seen--despite the fact that the company is 8 hours ahead of us!
CONSThere is no good way to transfer your existing LMS files to the HowNow platform. This required a lot of manual labor. As an app, it is very easy to accidentally delete your work (despite the "Delete" confirmation box). My pet peeve as an admin is that I can't simply switch to another role in the system to make a video or screen shot.
Reason for choosing HowNow
I looked at many more platforms, actually. HowNow delivered our most important requirement--a focus on user-generated content, with the support needed to make sure this happened--within our budget. It really is in its own class.
Reasons for switching to HowNow
Hated everything about it except some more powerful reporting capabilities (if you could figure out how to use them). The value was not there, particularly as support was very expensive through our local reseller.
Vendor Response
Thank you for the feedback, Amy. We are working on optimising data migration from other platforms.
Replied July 2020
Gemma
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Training with a difference
I have had experience in implementing new systems before; some have been good, others not so. For this reason, I was super cautious about signing the dotted line in case what was promised wasn't delivered. The set up process was easier than I could have ever imagined and the support we have been given (and continue to be given) is brilliant. I'm very pleased we went with this product.
PROSI liked that it was suitable for our business (or any business) and how the content continuously refreshes and updates due to the RSS feeds it has integrated with. I saw so many alternatives that had a stock pile of training courses that might be a bit dry or just not very engaging whereas HowNow is the complete opposite to the traditional training platform and that really suited our culture.
CONSGenuinely can't think of anything and we're about a month post launch!
Reason for choosing HowNow
In a word - longevity. I wanted a product that enables us to create our own content for our brand but also provide content to support our goals - particularly for our size business and size of our HR team. Other products, particularly for our budget, didn't match the functionality or the ability to maintain engagement so readily.
Vendor Response
Thanks so much for your feedback Gemma! It's great to know that the platform suits your organisation's culture, and we look forward to continuing to work together :)
Replied November 2020
Stephanie
Financial Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
HowNow is an intelligent, empowering and collaborative LMS
I continue to be amazed and excited by the possibilities with HowNow! I would highly recommend it to any team seeking an interactive, intelligent and dynamic LMS that empowers users to be both content creators and content consumers. The learning and growth opportunities are endless!
PROSHowNow is ideal for teams seeking a learning management system that is intelligent, empowering and encourages collaboration! HowNow puts your learning journey in your own hands and is the perfect platform to interact with colleagues, share content and engage with content from all over the web! I particularly love: - The customer support - [SENSITIVE CONTENT HIDDEN] and her team are fun, friendly, supportive and super efficient! - The seamless integration - [SENSITIVE CONTENT HIDDEN] and his team have been absolute champions driving the integration, to ensure our team is set up for the best possible experience - The UX is incredible - The intelligent nature of the software that adapts according to your behaviour and preferences to create a unique and customised learning journey for each user - The mobile app is super convenient and makes learning and sharing content as easy as posting on social media
CONSThe transition has been so incredible and seamless that I have no cons.
Reasons for switching to HowNow
We were seeking a unique LMS that is better suited to our culture, shared behaviours and ambitions. HowNow is an interactive, collaborative and dynamic LMS that meets our needs and then some!
Vendor Response
Thank you for the feedback Steph. It is an absolute pleasure working with you and the rest of the JUMOnauts! :)
Replied July 2020
sara
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2021
overall a good L&D solution
user friendly and easy to navigate, all you training are in history and your library also has a separate tab for all mandatory courses.
PROSIts easy to use, modern and chic look, sends you recommendations based on your previous history and likings. it also has a big library. i really liked it. only thing I miss is that it doesn't reflect the hours progress or completion that how many hours you have spent on learnings.
CONSonly thing I miss is that it doesn't reflect the hours progress or completion that how many hours you have spent on learnings.
Reasons for switching to HowNow
we were looking for more customizable and tailor made solution which is user friendly and easy to navigate. also has a more interactive and modern look :)
Anonymous
1 employee
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed June 2023
Disappointing
My company bought this tool to enable a top-down command-and-control L&D function which is measured on content output, not results. For this kind of audience, HowNow is fine. But for actually driving learning outcomes it's extraordinarily weak.
PROSHowNow looks quite attractive and the mobile app is very intuitive and easy to use.
CONSWhere to begin? HowNow is very weak when it comes to democratized learning, discoverability and content management are extremely lacking, and there is little ability to personalize, whether it's UX through custom learning pathways, or UI by creating tailored environments for onboarding, customer-enablement, or performance management scenarios.
Reason for choosing HowNow
Price was a factor, as was a superior sales experience
Kris
Staffing and Recruiting, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Great Implementation & Product
It's been great, attentive and seamless.
PROSThe search function and how well it integrates with the rest of our tech stack
CONSDifferentiating between the terminology can be tricky but it's easily figured out.
Reason for choosing HowNow
Price, aesthetics, better fit for us as an SME
Vendor Response
Hi Kris, Thanks for your kind words and glad that you agree we're a 5/5 platform! Have a lovely day!
Replied June 2021
Amar
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
A company you can trust
Overall, our HowNow experience has been very positive, with every step of the implementation process running smoothly, being explained and any additional advice on how to make our training better, given in a way we could understand. HowNow has truly helped to introduce a new learning culture. We went from having scattered knowledge all over our company, to being able to easily search for what we needed, all from one learning space. This has eased the search time off from our teams. My senior team and I would definitely recommend HowNow as a partner, both their product and service.
PROSHowNow has enabled our company to reach our L&D objectives in less time than expected by helping our teams to perform better and smarter, and also to develop their potential. The software has been fantastic for creating a great onboarding experience for our new starters. The analytics have truly helped us shape the specific content that is needed in our company, across the different teams and departments (i.e., customer support, product development and project management especially). One area that adds to the software, is the HowNow team, whose friendly and supportive nature really helped us during the implementation phase, to get familiar with the product, and bring insight on a day-to-day basis.
CONSThe HowNow platform is very intuitive and can be used for our different training needs, so there isn't anything that we dislike about the platform. Any feedback we've given has always been responded to quickly and thoroughly. Any feedback we've given has been responded to quickly and thoroughly.
Gerard
Machinery, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Enabler of Learning
Very professional team to work with. The Implementation team were patient and helpful throughout every stage in the implementation process. The Help section provides so much useful information that one really doesn't require any formal user training to engage and to use the platform.
PROSIt is built for the user and it helps promote learning and self-development. Many learning platforms out there focus a lot on admin features. HowNow offers great balance for learning and it provides real time and very useful user analytics. As a frequent contributor of learning nuggets, bite size courses etc., the Studio feature of HowNow makes it easy to create courses from scratch and to upload SCROM packages. It is very intuitive to use.
CONSPerhaps a feature to notify a manager that a learner who has been assigned a course has completed the course via email.
Vendor Response
Thanks for all of the fantastic feedback on how you're finding HowNow! - it's great to hear that your implementation went smoothly and that you have found the Studio easy to use and share information! We've taken your feedback on board and will be introducing some new notification features soon!
Replied June 2021
THILAGAVATHI
Verified reviewer
Telecommunications, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
na
i felt too good and convenient to learnt and gain knowledge on each and every topics
PROShelp to lean more things and all mostly new topic keeps updating
CONSso far all good and easier to adopt. most of the videos are too good as well
Jade
Financial Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
HowNow is fantastic and the way learning should happen
HowNow has revolutionized the way we are sharing information. It has also enabled searching for information across multiple applications with the integrations of Google Drive, Slack, Confluence etc. We have always found finding information challenging and HowNow has really helped.
PROSHowNow is a fantastic platform and so much more than a normal LMS. While it has all the functionality of a more traditional LMS, it also enables knowledge sharing and searching for information directly from any of your normal work applications. HowNow is easy and fun to use with an awesome interactive user interface. One of the best features is that anybody in the business can create and share information and through the publication plug ins, each user can own their own learning journey with access to podcasts, videos and articles on endless topics. The HowNow team has made the transition from a LMS to HowNow seamless and painless. They have been patient and guided us every step of the way. Post the implementation [SENSITIVE CONTENT HIDDEN] has continued to support us while we increase system adoption with helpful tips and strategies. My team’s response to the HowNow rollout has been positive and we have seen an immediate uptake in sharing of knowledge and use of HowNow compared to our previous LMS. HowNow enables a modern and current approach to learning and with the mobile app, also means that learning and information can happen on the go.
CONSThere have been some technical issues with some of the functionality however when raised, these are sorted out extremely quickly. An interface to manage and upload own rules for mapping users in the system would be more helpful.
Reason for choosing HowNow
The team was fantastic and instilled confidence in the support post the implementation. The additional functionality of HowNow meant the system could be so much more than just a LMS and it suited us for where we are as a business.
Reasons for switching to HowNow
We were looking for something more user friendly with more functionality than a standard LMS
Katie
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Cognism Review
The quantity of learning materials - love the tedtalks and Udemy learning. The ability to make it all about learning and more, love the ability to share cultural content to add to our diversity mission. The ability to easily share content through slack.
CONSThe chrome extension does not work very well, when it is downloaded it wants to take over the homepage and when you go into settings to turn this off it just removes the chrome extension all together - have not been able to roll this out to the organisation because of this.
Vendor Response
Thanks for your feedback and great to hear that you love our content streams and Slack integration in particular - I hope they've made it easier to share information and help between the team! Thanks for your feedback Katie, you can change this setting from your HowNow Browser Extension settings if you would like to remove HowNow as the default homepage!
Replied June 2021
Marie
Banking, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Unifying learning & knowledge at Checkout.com
We are solving information fatigue through streamlining our platforms into one learning hub. We are able to better automate onboarding and leadership programmes, as well as give managers the autonomy to create their own learning programmes for their team members. This saves the People Development team time, allowing us to better facilitate learning across our company.
PROSUnique platform that integrates with our pre-existing learning platforms to streamline our information sharing. All employees can contribute, making it a collaborative and inclusive learning space.
CONSIt takes a little while to get your head around some of the features, which can also require extra training for employees who are contributing training. The HowNow team are always on hand to help and explain. A test user would be a game-changer for learning the features of the platform without risk.
Jon
Sports, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
HowNow - the learning portal you NEED for your organisation
HowNow has a huge number of great qualities. One of the key things is its ease of use, it's a simple pick up and play platform that really does drive a different experience for learning. It allows you to have all learning material in one place that has a transformative effect on how your organisation can communicate, store and learn. It certainly isn't an LMS - it's that and a lot lot more.
CONSNothing so far! The implementation process and content curation has been seamless, and engagement across the organisation with HowNow is already fantastic.
Vendor Response
Thank you for your feedback Jon, it's great to know HowNow is more than just an LMS for you and your organisation! We've really enjoyed working with you on your training plans so far :)
Replied November 2020
Beatriz
Telecommunications, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
How now
Excellent
PROSFeatures and functionalities, flexibility
CONSThey don´t have Spanish version, but they said they are working on it
Vendor Response
Thanks for your feedback Beatriz, we're really glad you are enjoying the platform and its flexibility- we enjoy working with you also!
Replied November 2020
Alex
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
Tailored learning for all
[SENSITIVE CONTENT HIDDEN] respond very quickly and will take all feedback on board
PROSReally useful information that is tailored to each person for both external and internal content
CONSIt is hard to say as we are a little different to the other companies you have so we just need to figure out how it is best to use the platform for us and what tricks and tips we can come up with to make the platform more user friendly and engaging for our company
Reason for choosing HowNow
The fact that you were a start up was of interest to us so we can all be more flexible moving forward. The cost was obviously good compared to some of the other companies. The value was good in terms of the product we are getting
Anonymous
10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Easy, accessible and versatile
Great.
PROSThe hownow integration is well implemented and gives easy access to single courses, career paths and shorter sessions to spur imagination. The UI is intuitive, and the single sign-on support is impressively transparent and simple. Customer support is readily available, positive and shows genuine interest in solving the problems at hand.
CONSI had some issues connecting linkedin profile through the portal to the linkedin learning backend, but it was as simple as deleting cookies and doing sso from the company portal.
Reasons for switching to HowNow
My employer made the choice.
Sam
Verified reviewer
Events Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Essential for Internal Training within the Company
Overall it has been a great experience working with [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]. They make the real difference in terms of effective customer service. Very friendly during online calls and always ready to help.
PROSWhat I like best about HowNow is its intuitiveness and the modern UX. Even if you do not really know the platform by heart, it's easy to find your way through the menu. Their development team also takes into consideration client suggestions and have added some features to their roadmap suggested by EventsCase. We have been using HowNow to create courses and exams for internal use within our company as we apply for ISO certification. The platform fits our needs and gives reliable analytics of everyone's progress and test results.
CONSThere were some minor issues when they updated the platform to a new version but they were addressed right away.
Rebecca
Staffing and Recruiting, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Easy to use and plenty of support
Great support from the customer team and a pretty seamless experience
PROSCourses, nuggets and assessments. Seeing how long users have been logged on for
CONSToo early to judge this currently as we have just started out
Reason for choosing HowNow
Price, ease of use for user and overall asthetic
Vendor Response
Thanks for your great words Rebecca, it's fantastic to hear you've got started with a bang! You know where we are if you need any advice!
Replied June 2021
Hollie
Health, Wellness and Fitness, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
What's not to love?
I am still quite new to using the software but love the ability to monitor which of the team have used it and the #mustdo, the ability to keep the content current by setting review dates and just the range of tools such as videos, articles and modules.
PROSCreating content whether this be a article or whole module, the HowNow system has so many different and current useful content.
CONSInitially using the system is difficult as it's almost a new language to learn, such as nuggets etc.
Vendor Response
Thanks so much for your amazing feedback Hollie - it's great to hear that our range of content types and features are helping you in your learning journey! We'll take a look at creating some new onboarding content in the meantime to help with the learning of this new language!
Replied June 2021
Bogdan
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
HowNow Review - Amazing software
Great
PROSAt this stage the variety of features as well the possibilities to integrate several tools that are used in the daily business is the main aspect
CONSAt this stage not many cons visible, however, it takes some time to learn all functionalities, which is normal for such a software
Anonymous
51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Hownow Newbie
Providing information
PROSEasy to provide information or lesson...
CONSsome features could be automated like giving certificates or badges.
Reasons for switching to HowNow
Accountability for learners or students.
Vendor Response
Hi there, Thanks for the fantastic feedback and it's great to hear that you love HowNow - we're happy to have you on board!
Replied June 2021
Shi Cheng
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2021
Intern's Review (Admin)
A great platform to create content as an admin
CONSTakes quite a while to load, might be somewhat due to my slow internet
Vendor Response
Thanks for the feedback Shi Cheng, you know where we are if you have any questions about our features or functionality - we want to make sure you're getting the most out of every minute of learning!
Replied June 2021
Imran
Telecommunications, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed September 2021
A great learning Platform
trainings & collaboration on different topics
CONSUI seems a bit complex to find the relevant training
Farah
Telecommunications, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2021
Learning at your Fingertip
Overall a good platform for upskilling/re-skilling.
PROS1. Availability of learning platforms under one Umbrella 2. Personalized recommendation 3. Channels
CONSMore sorting, categorization and filtering options based on search result would be beneficial to choose.