# Citation Canada Software Reviews, Demo & Pricing - 2026 > Review of Citation Canada Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/lms/hrdrive-profile --- [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / Citation Canada Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/lms/hrdrive-profile/reviews/) # Citation Canada 2026: Benefits, Features & Pricing Wondering if Citation Canada is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Citation Canada 4.6 [(44)](https://www.softwareadvice.com/lms/hrdrive-profile/reviews/) Pricing Starting at CA$1,000.00 per year ### About Citation Canada Citation Canada, formerly HRdownloads, has a human resources management software that helps businesses with employee management, learning management, surveys, policy wizard, performance management, and more. The platform enables managers to gain visibility into customizable policies and procedures, online training courses for employees, surveys, templates, forms, and more. Additionally, Citation Canada lets stakeholders handle terminations, navigate compliance issues, and tackle HR projects. Wondering if Citation Canada is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. ## Citation Canada User Interface ## Popular Citation Canada Alternatives Main Product Citation Canada 4.6 [(44)](https://www.softwareadvice.com/lms/hrdrive-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.49Value for money - 4.66Customer support - 4.41Functionality Pricing Starting at CA$1000.00 per year Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1844)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.06Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5247)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4793)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.76Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3430)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.46Value for money - 4.50Customer support - 4.41Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) 4.4 [(1281)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.26Value for money - 4.34Customer support - 4.37Functionality Pricing Available upon request Get Price ## Citation Canada Pricing and Plans Starting price: CA$1,000.00 per year Free Trial Free Version HR Online CA$1,000.00 flat rate, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Citation Canada Features - Popular features found in Human Resources Applicant Tracking Benefits Management Compensation Management Employee Management Onboarding Payroll Management Performance Management Recruitment Management Time & Attendance - More features of Citation Canada 360 Degree Feedback Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications Approval Process Control Assignment Management Asynchronous Learning Blended Learning Built-in LMS Collaboration Tools Compliance Management Content Library Content Management Corporate/Business Course Management Course Tracking Customizable Branding Customizable Fields Customizable Questions Customizable Reports Customizable Templates Data Import/Export Document Management Electronic Forms Electronic Signature Employee Database Employee Engagement Employee Onboarding Employee Portal Employee Profiles Employee Training Engagement Tracking Feedback Management Goal Management HR Management Individual Development Plans Interactive Content Interactive Learning Job Description Management Learning & Development Learning Management Mobile Access Mobile Learning Offboarding Performance Metrics Progress Reports Progress Tracking Quizzes Real-Time Data Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Self-paced Learning Skills Assessment Succession Planning Surveys & Feedback Tests/Assessments Time Off Management Training Administration Training Management Workflow Management ## Citation Canada User Reviews Overall Rating 4.6 Ratings Breakdown 5 57% 4 43% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.5 Customer support 4.7 Functionality 4.4 VR Verified Reviewer Computer Software 51-200 employees Used monthly for more than 2 years Reviewed June 2024 Some pros and cons about HRdownloads 4 HRdownloads is very useful especially if you need a template or get an idea on how to create something for HR purposes. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The available templates that we can use anytime. Those templates save a lot of time and research. Cons: Maybe the integration part? We cant integrate the HRdownloads to the EDM tool that we are currently using. Reasons for choosing Citation Canada Because this product is important for us and also the price is reasonable. Vendor Response Our support team is thrilled with your review. We thank you for your kind words and for choosing and trusting HRdownloads! Replied June 2024 Read More ML Miranda L. Verified reviewer Financial Services 11-50 employees Used monthly for more than 2 years Reviewed February 2025 Trusted & helpful HR Solution 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The user interface is simple and easy to navigate. I appreciate being able to assign a bundle of training videos to staff instead of individually. I also like the monthly summary email that shows all of the work anniversaries and appreciate the compliance notifications. Overall a very helpful HR system. Cons: I have no complaints. They are always working to improve and I have seen the improvements over the years. Reasons for choosing Citation Canada We use Citation Canada alongside HUMI so both are used in our organization. Vendor Response On behalf of the Citation Canada team, we thank you for you kind review and for being a loyal customer. We are always pleased to help! Replied February 2025 Read More DM David M. Verified reviewer Non-Profit Organization Management 501-1000 employees Used monthly for more than 2 years Review source Reviewed March 2025 Good product for the prices but AI impacting it's base business model 4 Good product, Their standard product though with AI technology is becoming redundant as you can search for many similar policies on Co-pilot, Chat GPT, etc. Ratings Breakdown 3 Ease of use 4 Value for money 1 Customer support 3 Functionality Pros: The program is easy to use and has many policies and procedures. Cons: Their search feature is difficult to find the documentation/resources required. Read More LB Laura B. Verified reviewer Law Practice 51-200 employees Used weekly for more than 2 years Reviewed December 2024 Excellent platform for HR 5 Very reliable and effective HR system for day to day operations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the updates with legislation; tracking assignments and compliance for employees; courses offered Cons: time management just isn't there for me yet. Reasons for choosing Citation Canada the legislation, templates and learning modules were important to me. Vendor Response On behalf of the entire Citation Canada team, thank you for your amazing review! We will definitely keep working to improve all our solutions so we can continue making a real difference for customers like you! Replied December 2024 Read More MT Maggie T. Verified reviewer Staffing and Recruiting 51-200 employees Used daily for more than 2 years Reviewed November 2025 The best of Citation Canada 4 I have been using it for the last 10 years on and off and wouldn't want to not have it. It makes my job as HR a lot easier and keeps me updated with legislation. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The support and helpfulness of the account managers when you hit a brick wall and can't find what you are looking for Cons: Navigating through the different pages when looking for something and coming up with every other thing but the document/training course you are actually looking for. Read More LW Lisa W. Verified reviewer Financial Services 11-50 employees Used weekly for less than 6 months Reviewed January 2026 Great System 4 Great, user friendly system and quick turnaround on any issues/support. Overall, it’s been a strong experience. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Customer Support, willingness to provide guidance and answer questions promptly. Even though it sometimes required multiple points of contact. Cons: There is no detailed plan outlining the steps required for implementation While there are many email communications, there is no central handbook or reference guide. In addition, having many staff members specialised in different areas often results in a high volume of calls. Read More SK Simranjit K. Verified reviewer Health, Wellness and Fitness 51-200 employees Used monthly for less than 2 years Review source Reviewed October 2025 My Opinion about Citation Canada 5 It is good product for small to large organizations with diverse teams. They all find it easy to navigate and complete courses Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: It is simple to use and navigate. I like it that we can set it up for staff who are not tech savvy and they find it easy to do trainings Cons: for admins sometimes it is hassle to assign courses to different users based on their role and experiences Read More CT Corinne T. Verified reviewer Facilities Services 2-10 employees Used monthly for more than 2 years Reviewed January 2025 The HR Directors are the main reason we have been a 10+ year customer 4 Overall, their HR Directors are excellent and informative. They help answer any questions you may have and offer sound advice. Their customer service is also available to answer any account related questions. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: I have worked with Citation Canada/HR Downloads for over 10 years. Their friendly and helpful HR Directors offer sound advice, are willing to guide you through processes and support any documentation you require. They are what make Citation Canada an amazing tool. Cons: Pricing seems to continue going up. Updates to policies, should be an auto update instead of having to click into each one and download Vendor Response Corinne, thank you so much for your kind review! We really appreciate your loyalty and your candid feedback. We've shared your suggestions with our product team so we can keep improving our solutions for amazing customers like you. Replied January 2025 Read More SH Shannon H. Verified reviewer Accounting 11-50 employees Used daily for more than 2 years Reviewed November 2024 Peace of Mind 5 Everything is positive, nothing negative to say. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I highly recommend it as a partner at an accounting firm in BC. This is our third year with Ciatation, and I couldn't be happier. Templates, forms, and handbooks were the reason I joined, not realizing their Live HR advice would give me peace of mind and confidence. Thank you, Sharon, Simon, Kim, Terri and Ed. I have spoken with all of them, and they have guided us in our HR needs. Cons: The only thing was the name HR Downloads, I love the name Citation better :) Vendor Response We’re thrilled to learn that we’re making a real difference for you and your company. Thank you for your kind words and for being such a loyal Citation Canada customer! Replied November 2024 Read More MB Manpreet B. Verified reviewer Government Administration 51-200 employees Used monthly for less than 12 months Review source Reviewed September 2025 Great tool for HR 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Easy to use, and superb customer service that answers any inquiries or concerns in a matter of minutes. A good tool for organizing and documenting employee courses for important subject matters. Cons: Not necessarily a con, but it was confusing for me to navigate between administrator and employee until I eventually figured it out. Read More Showing 1 - 10 of 44 Reviews [See All Reviews](https://www.softwareadvice.com/lms/hrdrive-profile/reviews/) ## Citation Canada Popular Comparisons [Paylocity vs Citation Canada](https://www.softwareadvice.com/lms/hrdrive-profile/vs/web-pay/)[Connecteam vs Citation Canada](https://www.softwareadvice.com/hr/connecteam-profile/vs/hrdrive/)[Rippling vs Citation Canada](https://www.softwareadvice.com/lms/hrdrive-profile/vs/rippling/)[BambooHR vs Citation Canada](https://www.softwareadvice.com/hr/bamboohr-profile/vs/hrdrive/)[Paycom vs Citation Canada](https://www.softwareadvice.com/lms/hrdrive-profile/vs/paycom/)[Buk vs Citation Canada](https://www.softwareadvice.com/hr/buk-profile/vs/hrdrive/) ## Other Top Recommended Human Resources Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3430) Recently recommended **536** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4793) Recently recommended **526** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1281) Recently recommended **505** times [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) **4.3** (1844) Recently recommended **397** times Stuck Between Options? 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