The best thing about iCohere is its user friendliness. It's easy to look at and to customize as an admin... and there are quite a bunch of ways to customize an iCohere site. Also, the company's client service is phenomenal. An iCohere staff member met with me via webconference on a weekly basis until I had the site fully built. She was always prompt and thorough if I had any inquiries/feedback. The staff member who helped me with setting up webconferences was also very helpful. Everyone from iCohere whom I've spoken to is very friendly. My company just did a soft launch of our new LMS last week and I'm very satisfied with my experience so far.

Integration with my company's database has been challenging, which delayed the launch. As I mentioned, though, iCohere's client service is all that one can ask for, which made the experience much more smooth than it would have been otherwise.

iCohere offers many features that let's you customize the setup of courses. The Classroom is very visual with image icons and pleasant for the learner. We had been using iCohere for our online courses and webinars. The first response as well as the developing team are both very responsive and knowledgeable. They are able to distinguish and help you with many issues along the way. If I were to pick, I think customer service would be the top of the list, following closely with usability and ability to set up programs the way you like. They will always work with you and help you get the features you need. Webinars through Webex are very easy to use and access.

There are still few features that iCohere needs to work on, for example, SCORM is pass/fail only, where others offer ability to report more information from the course. Classroom is not accessible from mobile devices, meaning, if you have all your courses in the classroom, you are not mobile accessible.

I just want to say that my rep rocks. He's a great trainer. I appreciate his patience in getting me trained. Good job!

We are currently ramping up nicely with iCohere. We've built up several training modules by repurposing existing webinars; eventually, those modules will be grouped into online courses. So far, both the iCohere platform and the service have been excellent - flexible, easy to learn, and feature rich. I'm very pleased with our progress so far; in addition, iCohere has been an important part of our sales pitch to grantors, and it seems to be working! I've been actively seeking out and using your online learning resources - they are excellent!

It provides a fully integrated solution to our training and technical assistance needs, including webinars, communities of interest, virtual meetings/conferences, and online/on-demand courses. It is much more economical in terms of staff time than trying to work with stand-alone solutions that operate differently and require enormous amounts of back-end labor to jury-rig and coordinate.

iCohere is so feature rich (that's a compliment, not a complaint!) that it can be somewhat daunting at first. However, I recommend: (a) taking full advantage of the excellent online training materials in the iCohere Academy; and (b) prioritize your goals and build out your iCohere content incrementally focusing on your most highly valued goals and objectives first. As you succeed with each module, your confidence and competence will grow apace.

I first used iCohere 10 yrs ago for about a year to meet short-term needs of a small start-up organization. For a more substantive effort getting underway, recently subscribed because the brilliance of the integrative core design remains and such a full spectrum of new features are built around it as well as all the internet technologies now available. It seems its designers have thought of everything in advance in the most practical and forward-looking ways. Support is personable and fast in answering questions. User documentation is thorough and reliable. I'm very happy to be back using it and looking forward to exploiting all its features.

It reflects real-world knowledge of how people/groups work, what they need to do good work and communicate . Its design is integrative, e.g., recognizing how information and roles are interconnected, and thus it links resources for maximum accessibility with user-defined controls on what's needed where. Its design seems to have "thought of everything" - which gives me features as a user that are not only what I expect, but also that give me new ideas for what I can design in.

I haven't run into any things I don't like.

Easy collaboration, information sharing, and more.

The software is very easy to use and the layout is great. I enjoyed being able to tailor the software for my organization's needs. Also, the customer service is absolutely amazing as I appreciated receiving a phone call or email checking in to make sure that iCohere was still working well for myself and the clients we work with. I would highly recommend iCohere to others.

Customizability and great support. Customer service makes a huge difference in the user experience! I also appreciate the availability of training and skill development through iCohere Academy.

A little bit of a learning curve, but again the support is great. I would like a more streamlined interface, but every software has limitations and this is a personal preference.

I have used this software as a learner. They offer many well-curated and well-produced courses lead by leaders in the education industry. It is very easy to identify assignments, collaborate with others,view live sessions, etc.

I cannot think of any issues or deficiencies I've run in to as a learner. If I had to pick something, their GUI could use some updates, but that is purely cosmetic.

iCohere is easy to use in all phases of the system, including the customization. We have launched more than 20 courses in the past year and the process was smooth. Staff were readily available and provided assistance quickly.

We had a great launch of our first annual meeting with a live streaming component. Everyone was happy with the result. Attendees were asking for even more sessions to be broadcast.

Users found it easy to use. The staff was made clear on what was expected from them. It was attractive and engaging to view.

Flexibility of the graphic design of the landing page. It is not inexpensive, but it is quality for what you pay.

For the past six years, we have used the iCohere platform for our national peer learning team program as a portal for participants to access team documents, colleagues contact information, event calendar, monthly webinars, emails, and more. It it fairly intuitive for our clients to use and us to administer. We also appreciative the responsiveness of iCohere to issues and improvement requests, as well as our ability to customize the interface. I'd recommend this tool for anyone interested in a "one-stop-shop" solution for online peer learning communities.

Multiple valuable, features, customization options, and ease of use.

A little bit of a learning curve on the administration side. Could be a little more flexible in terms of file/folder structure and rights, but iCohere has steadily made improvements in this area and continues to do so.

This is an excellent product for developing eLearning without customized programming or a large staff. We did our first course (about 2 hours) in 3.5 months (including training on the iCohere program) with three people working about half-time and no special additional software. Now that iCohere allows us to convert webinar recordings to MP4 ourselves (it did not allow this when we started in April 2016), it's even more convenient. Be aware though, that if you're going to have a high-quality course with intermittent tests (rather than one big test at the end), the demo showing a course being put together in an hour is a bit deceptive. There are a lot of settings that need to be consistent, templates for introductions, test results, etc., that have to be developed, and more customization that needs to be done to make your course look professional. You should probably also ask "outsiders" to test it. As mentioned above, all that took three of us working about half-time over three months to develop a 2-hour course.

Flexibility to mix media (videos, etc.), add tests and course evaluations without a ton of additional software.

Although the program says it supports video files other than MP4, we couldn't get anything but MP4 to work.

iCohere is a very user-friendly LMS that offered exactly the technology we needed to launch our online training program. The customer support was particularly good - I would give that more than 5 stars if I could! iCohere was always available to talk us through any technical support questions we had, and to walk us through anything we needed to do to create or maintain our program.

There are only 2 suggestions I might make. First, the interface requires a lot of pop-up windows, which sometimes looked a little cluttered for people going through our online program. Second, the price was on the higher side, compared to some of their competitors - but access to iCohere's excellent customer support balances a lot of that out.

The customer service was better than any other LMS I considered contracting! They provide an immense amount of support to be able to build the classes. The interface is very intuitive and I was able to figure out a lot independently. They provide a great deal of training around the modules for creating a very comprehensive interactive appealing course.

It's user friendly even for those who are not Tech savvy and incredible customer service!

This product really meet my needs for what I was looking for in an LMS.

In my current role and in previous jobs at other nonprofits, I have struggled with connecting members between in-person events. iCohere provides a comprehensive online platform, including webinar functionality, with which we can host hybrid and all virtual events and offer a year-round online experience that meets the specific needs of our community. We have just been using the "starter package" for the past few months, testing the basic features with a subset of our membership. We look forward to upgrading to the "all members package" and to rolling it out to our full membership next year. There is still a lot of work for me to do to develop our instance of the platform and to engage our members in a meaningful way, but I am confident that iCohere offers the tools, features, and support that will help us to make it happen.

The platform is full-featured. We don't have to use all the features, but we can use what makes sense for our users now and still have room to grow.

At the moment the basic design of the software is not as modern looking as I would like, but I know that the iCohere team continually updates the software and design will come along in time.

Not only is iCohere a reliable, excellent product for distance learning and collaboration, but the staff is extremely responsive and knowledgeable. They are a pleasure to work with.

It's intuitive, easy to use, can accommodate large groups of people, and the options for customization are very flexible.

I want to update a July 2016 review I posted then, I was in the first few months of being back with iCohere after my earlier use of it 10 years before. Now, 10 months into this new subscription, yes, I continue to be very glad to be back, and I also have a bit deeper observation I think is worth sharing. My good experiences continue, from the new training webinars to interacting with Lance and Alex on our development needs. It struck me recently that the high levels of customer care and respect are just about literally the core DNA of the entire iCohere organization. And to connect that idea with the coherent growth-expansions of the nautilus iCohere uses to communicate its approaches, this DNA metaphor fits because DNA shapes our form and growth. I think it's worth waxing philosophical here for a moment because, in my experience, it's rare indeed to witness such consistency in the qualities that matter most in an organization over a protracted period of time. It bodes well for us current as well as future users!

The ability to create forms and host webinars is extremely useful. They system can house large documents for download.

The system is easy to use for the user but can be a little more difficult for the back end users to setup.

We have been pleased with the support, staff at Icohere from their CEO to all who work on the technical aspect and the reliability of their software.

Timely assistance.

None

This product has helped us to communicate detailed reports and presentations to our board and other key players about our business and future strategic planning. This has allowed them to review the materials when they have the time and can pay attention to all the details as well as allowing them a platform to communicate through the discussion boards. We had a few glitches with people trying to use the software from multiple platforms, but they were few and easily handled by the excellent customer service with iCohere. I felt as if I had my very own expert who was at my beck and call whenever I needed help with anything. If he didn't have the answer, he took the information to people who did and kept me informed of the progress. I can't say enough about the customer support that we have received from this company! Now, if I could just get my employees to treat our customers that way.

I tried another company, that went out of business. Then I tried a 'built from scratch' solution, that developed ongoing unsolvable issues. I then tried iCohere and couldn't be happier. Their team makes sure I know what to do because they are with me every step of the way until I feel comfortable going solo. The end result for viewers is a flawless presentation. Working with iCohere has really turned this part of our business around!

It can do so, so much, but isn't very hard to learn.

I can't think of any cons!

We've been using iCohere for 9 years now and can't wait for iCohere 12 to come out next week. The iCohere support team are always willing to go above and beyond to help when questions come up. The integrated scheduling/marketing, recurrent meeting process and ability to pull our own MP4 recordings is going to be super helpful to us.

fantastic customer support that really cares about our business success; always looking to add new features and better serve customers

We were able to transform an in-person training series into a virtual conference format, allowing us to increase access to presentations from our experts and live skill-building workshops. Our virtual conference was able to accomplish many of the same goals as our in-person trainings, but for a much larger audience (over 300 people), without requiring travel and other expenses from participants.

We used iCohere for our first virtual conference, and their team was very supportive in helping us develop the virtual conference website; provided great checklists, scripts, and other materials to help us organize, plan, and moderate our sessions; and provided a very functional, intuitive platform for our conference. They were able to work with us to adapt their platform to suit almost all our ideas and needs for transforming our material into a virtual format, including discussion boards, workshops, galleries, and more!

Use of breakout rooms for small group discussions during a live session would be a bonus! Otherwise, we were really able to get everything we wanted using iCohere's platform.

Designed with people in mind - how people talk to each other and interact, promoting excellent learning and dialogue on line.

user interface could use a refresh. They want me to write more but that is really the major con from my point of view.

I just want to say working with the iCohere team has been a great experience. First with Lance in scoping out or needs and then on the implementation of the Virtual Conference site with Gabriella and Alex. Everyone is very knowledgeable and professional. All our expectations have been met and in many cases exceeded. I would recommend iCohere with no hesitation

The software worked as expected and even when they updated the software, there were no problems after that. It was pretty easy to get the conference platform up dealing with the iCohere staff.

no Cons that I can think of.