INCITE
About INCITE

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Most Helpful Reviews for INCITE
1 - 5 of 15 Reviews
Marie-Laurence
Verified reviewer
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great overall learning software
Incite has allowed us to elevate our training and development programs for our remote teams. Given that we don't have a big L&D team, Incite makes it easy to create content ourselves and to empower different departments to do so as well. Their support team is very responsive and takes the necessary time to look into and resolve our issues. They have done a very good job of adapting to our internal IT structure and finding ways to customize the integration for us. It's overall a great learning system.
PROSIt's incredibly easy and simple to create content for Incite. We can create and upload timely content in minutes, or create more elaborate multimedia trainings, in our 2 main languages (English & French). It's also a tool that keeps evolving with us. They are constantly coming out with new useful features (ex. mobile app & most recently Zoom integration).
CONSWhile this is presented as a communication tool, it's really only one-way communication from the system to the users. There is a survey function, which is good but limited to multiple choice answers. We would love to eventually see more functionality around how we can collect feedback or input from our users directly through the platform.
Vendor Response
Thank you Marie-Laurence for taking the time to submit your review.
Replied June 2021
Marcus
Apparel & Fashion, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
The Best LMS Out There!
In addition to the learning capabilities of the platform we also use it as a communication tool that enables our leadership team to communicate with all associates via video. Engagement and interaction is through the roof due to this ability, vs. just sending out company emails.
PROSIt's app based, so no loading delays with videos, a fun and interactive platform that engages associates, great backend reporting that makes follow up easy, publishing and creating couldn't be easier, and you can use it anywhere - mobile, tablet, PC, Mac and POS!
CONSAnytime there has been a need that the platform did not address the MMP Team has been extremely responsive and have incorporated those needs into the app.
Vendor Response
Thank you Marcus for taking the time to review!
Replied May 2022
bill
Retail, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Provide the Incite your team needs to succeed
Incite started as a Loss Prevention / Security training initiative many years ago but morphed into something that only the visionaries could have imagined. Product release information, technology changes, important company news all followed once managers got comfortable with content creation. This is not Facebook, Pinterest, Insta or Tic-Tok but still Social. Controlled and curated, the information provided will allow your team to succeed all while making sure compliance standards are met and information is provided to those who need it. Suggestion: Appoint someone who can oversee the program as a dedicated resource really helps the system succeed and be adopted.
PROSThe ability to entice team members to learn and explore your message without the need to force them is key to adopting any learning system. Incite enables all levels of the organization to hear and see the common or custom messaging so critically important in a post COVID world. Easy access, quick lessons and the ability to pick up where you left off makes learning easy and fun. Incite does this plus keeps track of progress for compliance and tracking purposes. Competition across areas also makes this fun.
CONSCreating content is the hardest part of any program. The Incite team helps you get started in content creation and posting process. Once rolling, enable many areas of the business to create content and post (with review and approval) videos, info graphs or other information to keep the content relevant, timely and on-brand. Removal of old content to keep the footprint & cost small may be the hardest task.
Reason for choosing INCITE
Easy of use. No dedicated hardware was needed and we were able to greatly leverage other technology investments creating a win-win for multiple teams
Reasons for switching to INCITE
Incite has become platform agnostic which supports the variety of products available in the market. Cost could be a factor so always consider how best to deploy using shared resources or piggyback on other projects.
Vendor Response
Thanks Bill for taking the time to post a review.
Replied May 2021
Afiyat
Retail, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Amazing LMS platform!
Great people and great platform! Always a pleasure working with Incite and looking forward to seeing it expand and grow even more, I highly recommend working with Incite.
PROSIt's user friendly. [sensitive content hidden] are always very helpful and are always innovating in the learning and development world. They listen to our feedback and take action!
CONSOn the front end, I wish it was easier to change between languages instead of having to go back to the home page.
Jennifer
Retail, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Amazing addition!
The Incite support team is wonderful, we couldn't ask for better partners. They are so easy to work with, extremely responsive, and are committed to making sure we have the best possible experience with their product.
PROSOur store teams love Incite. They specifically enjoy being able to receive messages via videos rather than long winded emails. ;) Content and task creation is very simple and user friendly for admins. The ability to track which team members have seen the content is also amazing. Our Regional Managers are so happy with the Task Management tool and said it makes them so much more efficient.
CONSVideo and image additions can be a challenge for those that do not have the ability to resize their content. Incite has specific size requirements in regards to max file size to be able to upload.
Vendor Response
Thanks Jennifer for taking the time to review. We're working on auto-sizing of images to match the ease of auto-compression of videos.
Replied January 2023