Innform

RATING:

4.8

(12)

About Innform

Innform is the award winning LMS for modern teams. Thanks to its easy to use authoring tool, tracking and automation features, Innform is the all-in-one elearning tool for companies of all sizes. You can use Innform to create training courses, manuals, live training calls, on-site training events and quizzes using images, videos, PDF files, SCORM and more! Thanks to Innform's learner-first design, learners can make use of gamification features like leaderboards, badges and start quiz challenges with their colleagues. Make use of hundreds of helpful integrations or create your own with Innform's open API.

Innform Pricing

Innform is offered in three different product plans. Customers are billed for every active user monthly, or annually based on the product plan they choose. With Innform volume discounts, customers can pay up to 52% less per user, as they increase the number of active users on the platform. There is a further 10% discount applied to the cost per active user when customers opt for annual billing. There are no additional fees for implantation or support.

Starting price: 

£1.00 per month

Free trial: 

Available

Free version: 

Available

Innform home page

Innform Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Innform

1 - 5 of 12 Reviews

User Profile

Eva

Verified reviewer

Hospitality, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Great easy to use e-learning platform for hospitality!

A great tool specialized in e-learning for hospitality. This replaced all our dropbox files & papers in the restaurants.

PROS

- Easy to use - Ability to create your own content - Great way to control if employees followed the manuals and procedures

CONS

- Not yet able to create folders in the back end to make a split between FOH - BOH procedures - More letter types & sizes while creating own content - More ready-made learning courses on fast-casual

Reason for choosing Innform

More interesting price wise and has a clear focus on hospitality

Vendor Response

Hey Eva, Thanks so much for taking the time to review Innform! It's great to read that you're getting a lot of value from the tool :) It's indeed the case that we haven't yet implemented folders to help you organise custom content. This is in currently being developed and will be released soon! Thanks so much for the rest of the suggestions we're releasing 100 readymade video courses by the end of 2019, however we noted your request on 'fast-casual' topics. To leave more feedback and requests, do reach out of us from the Innform help section. Best, Michael

Replied October 2019

Charlotte

Hospitality, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Innform LMS

Overall, really impressed with the software and the customer service team, who have always been really helpful and patient when I am having technical issues (I am not a technical person so this is much appreciated). The price is good and I can see this software being so helpful for training new staff as the business expands and opens new cafes.

PROS

The software is really simple and easy to use from both an admin and staff POV. It is really easy to create content, embed pictures/documents/videos, and track user completion. Staff are able to easily complete courses and they enjoy the quizzes. It makes staff training much simpler and easier, and reduces the need for lots of texts to group chats, buts of paper floating about in folders, and reduces mixed messaging to staff.

CONS

The only con is that it tends to glitch quite a lot. There are often glitches when I am creating content- just little things like a photo disappears when I try to move it, or occasionally content I have made will just delete itself. This doesn't happen often enough to stop me thinking the software is great, but it is a little annoying every now and then. Staff also experience glitches occasionally, the most common complaint being that they have completed a training but the course hasn't switched from 'assigned' to 'completed', even when they have been through it a few times.

Reason for choosing Innform

Seemed simple, streamlined, and not overly complex- I don't need stacks of complex features, just a few that work well and are easy to use.

Vendor Response

Thank you very much for this review, Charlotte! We are very pleased to hear that you and your learners find Innform simple to use this is one of our key objectives! I am sorry to hear that you've experienced some glitches. Innform is an evolving product therefore improvements are being implemented on a weekly basis. Your feedback is of great help for us, so we will take extra care on this point. The Innform support team will be in touch to look into these issues for you.

Replied March 2021

Anonymous

10,000+ employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2020

Modern LMS, very user friendly, great support team and cost effective.

PROS

The software is very user friendly and very cost effective. Very easy to make your courses look engaging and easy to integrate videos, pictures and quizzes within courses.

CONS

Lacks basic functionalities such as GIF integration within the module creations. Additionally, the receptiveness of the website is sometimes lagging or non responsive.

Vendor Response

Thank you very much for this review! :) We're delighted to hear that you find Innform easy to use. We take special care in refining the tool week on week with new feature updates and improvements to the user experience. Our team has taken note of the functionalities that you feel are lacking in the product and these are now added to our list of considerations! Thanks again and I hope that you keep enjoying Innform :)

Replied March 2021

User Profile

Marina

Verified reviewer

Leisure, Travel & Tourism, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

User friendly tool, really helpful for L&D areas!

Innform does not only meet our expetations but exceeds them. It's a really good tool for L&D areas that are looking for an easy to use LMS.

PROS

Innform is really easy to use and it has a nice design so learners can enjoy a great learning experience. Innform team is always developing new features that are on the cutting edge of learning platforms, such as gamification. Also, the support team is great and we always find the help we need.

CONS

We may lack some reports, like user learning history report. There are also some translation issues, but this is being constantly fixed :-).

Michael

Hospitality, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Great Customer Experience combined with exceptional Product Value

Learning and development is a challenge for the hospitality industry – people come and go at a high rate, they speak different languages and many of the mare working in the industry for the first time. It takes time and energy to train new recruits around important skills like customer service and management. We needed a tool that can provide great LMS features but also a library of courses that we could simply 'turn on' and assign to our employees from day 1. This is possible with Innform, and they release new courses every week which is helpful to us and exciting for our learners!

PROS

We are able to organise our company by the different properties we manage, and the different groups within each property. We're able to assign an admin to each group and then overlook the whole operation with a brids eye view. It's wonderful to finally be able to do that with thousands of employees. Innform works great on all devices and the company is really quick to support us and return our calls.

CONS

Not many complaints – although it would be great if our employees can do their learning offline.

Reason for choosing Innform

Price, Ease of use, Customer experience, Value for Money, Features

Vendor Response

Thank you for this review Michael! We're delighted to see you've been having such a positive experience with Innform. We noted your feedback regarding the possibility of offline learning. This has been added to our list of considerations for 2020 we value these contributions and are always happy to hear ideas on how we can further improve our product. Thank you, Michael, Co-founder

Replied November 2019