HireRoad Software

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About HireRoad

HR Learn is the LMS of choice for millions of users globally, who rely on us to help them deploy, manage, and track education programs to their employees, members, customers, partners and volunteers. With HR Learn, you have everything you need to build a great training program: a configurable interface, SCORM compatibility, blended learning, social learning, learning automation, eCommerce functionality, and more. HR Learn can be branded and configured based on your organization's user and admin needs. Our platform is fully mobile compatible and available across devices, enabling seamless training on the go. User dashboards and interfaces are fully customizable to allow users to easily access their most relevant features and information. HR Learn robust reporting capabi...
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Track your team's enrollment, certificates, and training progress in one centralized dashboard.

HireRoad User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 34 reviews

User Profile

Corey

Verified reviewer

Company size: 11-50 employees

Industry: E-Learning

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2019

Asentia is a feature-rich LMS with a great support team at a competitive price

One of our largest customers was looking to move from a large, established LMS that wasn't meeting their needs to one that more closely aligned with their needs and budget. From the initial phone call through the implementation process, the Asentia team was helpful, transparent and truthful about what the system did or did not due, and provided creative suggestions for some of our customer's unique business needs. The features that Asentia has rolled out over the last few years have been valuable additions that have saved our customers time and costs.

Pros

From implementation to on-going support, our customers rave about the LMS. After using several other LMS over the years, it was a great experience to finally work with one that delivers exactly what it says it does. The Asentia team continues to roll out new features and product improvements that save our customers significant time and further meet their needs. The migration from the previous LMS to Asentia was a smooth process and the Asentia team provided great support. One of the smoothest implementations I've seen. The ongoing service and support and the way Asentia incorporates customer feature requests into new builds is impressive.

Cons

Nothing. It's met our expectations and new features are continually being added.

Alberto

Company size: 11-50 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2022

A Great eLearning Platform

Overall, we're happy with our decision to go with Inquisiq/HireRoad and look forward to their continued development of the platform.

Pros

The ease of use makes Inquisiq an easy choice if you're launching an eLearning platform - whether for internal training or delivering instruction to others, Inquisiq has the best experience for straight forward training applications.

Cons

The eCommerce tools need to be expanded and give their users more options for processing payments.

Reasons for choosing HireRoad

It ultimately came down to pricing and available features.

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

April 2019

Inquisiq Software for Certificate Program

It's been up and down. Customer support used to be not extremely helpful with the support team and was seemed very pointed toward blaming the user. It seems to be improving with support that actually supports and helps fix the problem. Some of the required upgrades have had flaws that were released, like the password reset mentioned above, that should have been vetted more thoroughly before release.

Pros

I like that I can make any user a reporter over a very specific group of students and they can see the status of their particular group without asking for help.

Cons

I have lost student data in the past that was not backed up by ICS, and I could not back it up myself. A password reset that was mis-programmed wiped out half of many student profiles during approximately 6 months before we discovered it, following the software release in 2017. ICS knew about it and did not tell us, so we continued to lose data that could have been stopped by turning off the password reset. We lost addresses, phone numbers, graduate status, and history about these students.

Regina

Company size: 51-200 employees

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2018

A reliable LMS with great features built by a compassionate team

We love Inquisiq and we love ICS Learning Group!

Pros

Inquisiq has allowed us to implement our learning structure, and it has offered several different ways to do so. There seems to be many different ways to set up the system to meet our needs. The interface is user-friendly and very attractive. We especially like the mobile responsiveness in the latest version of the software! The support team is fast and helpful in addressing any questions or concerns that we have. When we ask for new features in the LMS, they actually listen to us and pass the requests up to management, and we have even seen some of the things we have asked for implemented in the software!

Cons

The LMS's ability to cater to so many different scenarios and companies can sometimes be a drawback. The many different implementation paths that we could take to execute our goals can be intimidating. However, the support team is always extremely receptive to getting on the phone with us to discuss our options and help us form an implementation plan that works for us. The team's subject matter experts' deep understanding of the system helps us to narrow down options to help us set up our system in a way that best fits our needs.

Shawn

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

November 2010

Exceptional LMS that keeps getting better

Despite some limitations, I am very pleased with our decision to work with ICS and their Inquisiq product. I estimate that had we chosen one of the big three hosted LMS vendors; we would have spent an additional $15000 since March 2010. I am seeing constant improvements in the product and I am confident that which we consider shortcomings will be resolved in the near future. Since there is absolutely no risk with upfront costs and contract obligations, I recommend Inquisiq for small to medium sized LMS needs and possibly even for any large size LMS requirements.

Pros

Other hosted LMS services require many $1000's, a commitment, and lengthy consulting before you are up and running. On the other hand, can be set up by you in a matter of hours for very little cost and no commitment. The top pros are: - No risks!! No contracts! - Ease of setup and management - Full access to graphics web margins that do not compromise our corporate branding (the others forced their own controls in the top margin) - Highly competent support staff that ALWAYS replies quickly! Usually in less than 2 hours - Full SCORM 2004 support (I have not encountered any issues) - Possibly the highest value for your dollar in this hosted LMS market - Option to purchase the LMS for self-hosting - No significant downtime - Batch new learner uploading is a huge time saver. I wrote an app to automatically convert our CRM output directly into Inquisiq readable format. I can now process over 100 learners in less than 1 minute!

Cons

- Reporting is fair (new reporting options are coming though). - Email notifications are extensive but still missing some specific requirements (i.e. notify learners of pending account expiry x days before expiry, no html notifications - plain text only) - Uploading SCORM lessons could be streamlined a bit more. e.g. Allow for direct SCORM course updating - Manuals and other Inquisiq related training is either out of date and/or poorly documented, however, most of the system is highly intuitive! Nice to have: - Discussion groups tied to lessons - Ability to change default customer facing icons - Admin blog area

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