--- title: "iSpring LMS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of iSpring LMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if iSpring LMS is a good fit for you!" source_url: "https://www.softwareadvice.com/lms/ispring-learn-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Learning Management System Software](https://www.softwareadvice.com/lms/) / [iSpring LMS](https://www.softwareadvice.com/lms/ispring-learn-profile/) / iSpring LMS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/lms/ispring-learn-profile/) Reviews [Alternatives](https://www.softwareadvice.com/lms/ispring-learn-profile/alternatives/) # iSpring LMS User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 200 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 141 reviews (71%) - 4 stars: 54 reviews (27%) - 3 stars: 5 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The platform was intuitive, making it easy to transfer content from our previous LMS, organize courses, enroll learners, and track completion without a long technical setup process. - iSpring LMS has great features like: news posting, a knowledge base/library, scheduling trainings, online module delivery and a comprehensive reporting system. - Easy-to-use interface (for both employees and admins), awesome course builder, great customer service, helpful analytics ### Most mentioned cons - The licensing model being based on logins rather than assigned seats - this requires relatively strong governance, otherwise an agent logging in once, in error - results in a lost seat for 30 days. - Limited out of the box API options, customization options are limited. - Formatting options get in the way ## iSpring LMS customer reviews Showing reviews 1-25 of 200 (page 1). ### iSpring - Best Bang For The Buck - Overall rating: 5/5 - Reviewer: Sonya S. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been the best overall system that helps with templating, company branding, interactivity, and access for my students #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I have the ability to create fun and interactive classes quickly. It was also the best price! #### Cons I struggled a little in the beginning to start but after some coaching with my sales team and sales specialist, I learned some great tips that made things easier #### Reasons for choosing iSpring LMS Budget was a big concern but I also didn't want to miss out on features. iSpring provided all of that at a great price #### Vendor response Hi Sonya! Thank you for sharing your experience! It’s great to hear that you’re creating fun, interactive classes and that iSpring gives you the flexibility you need for branding, templates, and engaging your learners. All at a price that works for you. Getting started with a new platform can take a little time, so we’re glad the guidance from our team helped you find your way and discover useful tips along the way. We really appreciate your feedback and are happy iSpring is working well for you and your students. Thanks for being part of the iSpring community! Replied October 2026 --- ### User-friendly LMS with easy-to-use interface, authoring tools, and assessments - Overall rating: 5/5 - Reviewer: Bobby P. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love it. It's a great platform that employees seem to enjoy and have no issue using and figuring out on their own, which is huge! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy-to-use interface (for both employees and admins), awesome course builder, great customer service, helpful analytics #### Cons (1) iSpring reports often only contain the learner's LAST quiz score, so you don't know if they passed on their first try or took 3-4 times to pass a quiz. That's a huge issue for us that causes us a lot of manual work of clicking into various reports (because the info we need isn't in the export). (2) 360-reviews don't allow managers to view their completed reviews until the entire review is "closed" for everyone, which is a pain in the butt. #### Reasons for choosing iSpring LMS Easier to use, reasonable price, additional features like on-the-job training checklists #### Reasons for switching to iSpring LMS LearnDash's interface was really clunky and frequently shut down unexpectedly #### Vendor response Hi Bobby! Thank you so much for sharing such thoughtful feedback. It’s great to know the interface works well for both employees and admins, the course builder is hitting the mark, and that our support and analytics have been helpful for you. We also really appreciate you calling out a couple of areas that could be improved. This kind of detail is incredibly valuable for us. Regarding reports showing only the last quiz score, we understand how this can create extra manual work for your team. We’ll pass this along to our Product Development team for future consideration. Regarding 360 reviews, we hear your frustration about managers not being able to view feedback until everything is closed. Could you share what an ideal process would look like for you? And thank you again for choosing iSpring over the alternatives. We truly appreciate your trust, and your openness in sharing both what’s working well and where we can do better. Replied June 2026 --- ### Aviation Safety Advisor - Overall rating: 5/5 - Reviewer: Claudio C. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered Ispringlearn enables me to prepare and deliver awesome training and checking computer baed-training authoring. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is an amazing tool for organizing learning. People like very much, easy to use at all stages of the training management cycle. #### Cons At the bigining it took me sometime to understand learning path feature. Then, I discover a whole set of useful features which enable my customer to comply with aviation safety regulations. --- ### Smooth, Fast LMS Migration with iSpring Learn - Overall rating: 4/5 - Reviewer: Margaret M. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Moving from our previous LMS to iSpring Learn was much easier than expected. The platform is intuitive, clean, and straightforward for both administrators and learners. We were able to transfer our learning content, organize courses, configure learner groups, and launch live with our users in just three weeks. The implementation process felt manageable because iSpring Learn made it simple to upload and structure content, assign training, monitor completion, and create a polished learner experience without requiring extensive technical support. The reporting tools also gave us quick visibility into learner progress and course completion. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about iSpring Learn was how quickly we could move from implementation to a live learner experience. The platform was intuitive, making it easy to transfer content from our previous LMS, organize courses, enroll learners, and track completion without a long technical setup process. We were fully up and running with learners in just three weeks, which made the transition feel efficient and low stress. #### Cons I would appreciate greater flexibility to customize the automatic system emails so they better reflect our organization’s brand voice, visual identity, terminology, and communication style. Brand-focused emails would create a more seamless experience for learners and make notifications feel like an integrated part of our training program rather than a generic platform message. I would also value stronger alignment with WCAG accessibility recommendations. Continued enhancements to accessibility features—such as robust keyboard navigation, clear focus indicators, screen-reader compatibility, accessible color contrast, and flexible formatting options—would help ensure training is inclusive for all learners. These improvements would make an already easy-to-use LMS even stronger for organizations committed to equitable, accessible learning. #### Reasons for choosing iSpring LMS We chose iSpring because it offered the features we needed at a reasonable price. #### Reasons for switching to iSpring LMS We switched from Canvas because it could not adequately support certificates of completion for our customer onboarding programs. Rising costs and limited access to meaningful learner data and reporting for analysis also contributed to our decision to move to a new LMS. #### Vendor response Hi Margaret! Thank you for sharing such thoughtful feedback! It’s great to hear that the transition to iSpring LMS was smoother than expected and that you were able to get everything up and running in just three weeks. We know how much work goes into switching LMS platforms, so it’s especially nice to hear that the process felt manageable for both administrators and learners. You also raised some valuable points about email customization and accessibility. We understand how important it is for training communications to reflect your organization’s identity and for every learner to have an accessible learning experience. Feedback like yours helps us better understand what matters most to our customers as we continue developing the platform. Thanks again for taking the time to share your experience and ideas. We really appreciate it! Replied October 2026 --- ### Competitive pricing, quality support, and an intuitive user experience - Overall rating: 5/5 - Reviewer: Christine J. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been very pleased with iSpring LMS, the tech support offered, and the customer experience. We've renewed our contract twice now and plan to continue until our funding runs out. It's been a great investment for our training program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The cost of the system is incredible for the features it offers. You get most capabilities found in other systems that cost almost double what iSpring does. Their customer service is fantastic - they see issues through to the root causes and close the loop with you quickly on your requests. Our users have also found the system very intuitive to use, and from an administration standpoint - it does everything we need it to! #### Cons There are small ease-of-use things we wish were in place, or small design tweaks we'd like to make, but nothing substantial enough to influence our overall extremely positive experience with the system. #### Reasons for choosing iSpring LMS The cost of the system is incredible for the features it offers. You get most capabilities found in other systems that cost almost double what iSpring does. #### Reasons for switching to iSpring LMS TalentLMS did not offer all of the functionality we needed #### Vendor response Hi Christine, Thank you so much for taking the time to share your experience with iSpring LMS! We’re thrilled to hear that the platform’s features, ease of use, and customer support have made such a positive impact on your training program. It’s especially great to know that iSpring has provided the functionality you needed at a cost-effective price, and that your users find it intuitive and straightforward. We also appreciate your feedback on the small design and usability tweaks. If you’re open to it, we’d be happy to learn a bit more about it. Please send us more details to michael.keller@ispring.com. This will help us better understand how to make your workflow smoother and more efficient. It’s wonderful to hear that you’ve renewed your contract and plan to continue using iSpring LMS. It's always rewarding to know we’re supporting your training initiatives effectively. Thank you again for your trust and support, and we’re always here if you need anything! Replied March 2026 --- ### User-Friendly Training with Exceptional Support - Overall rating: 5/5 - Reviewer: Sherri G. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with iSpring LMS has been excellent, as it provided our organization a seamless transition to online training. It has proven to be a great investment for our facility, offering robust authoring tools and top-tier customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really enjoyed the customer support. They were quick to respond and assist when needed. I have not encountered any software issues at all. The online learning and authoring tools were easy to work with. The employees reported no issues with understand the instruction on how to use the program. It was definitely worth the every penny. #### Cons The only real issue I had was not being able to change information on the quiz once it was uploaded. I had to adjust the scoring in after staff completed their assignments. #### Reasons for choosing iSpring LMS iSpring LMS was chosen because it offered all of the features that we needed and then some, for the right price. Also because of the quick and great customer service they provided. #### Vendor response Hi Sherri, Thank you so much for taking the time to share your experience. It’s wonderful to know that the transition to online training went so smoothly and that your employees found the tools clear and easy to use. We’re thrilled to hear your experience with iSpring LMS has been rewarding – from its reliable performance to our support team’s quick responses. You’re absolutely right about the quiz editing process. At the moment, changes can’t be made once a quiz has been uploaded, but we appreciate you pointing this out – feedback like yours helps us prioritize future improvements. We’re truly grateful for your trust in iSpring. Thank you again for choosing us, and we look forward to supporting your team as your learning programs continue to grow. Replied March 2026 --- ### iSpring LMS - Overall rating: 4/5 - Reviewer: Anne R. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Use it every day to create learning content. Support is good, they listen to feedback. Their documentation is good. Easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use Support AI features Documentation is good Pick up and playable interface Not heavy with HTML and code #### Cons Need better user search Would be nice to have banners/link out to websites, documentation,etc. Approval of instructor-led courses, etc. Formatting options get in the way Cannot alter fonts #### Reasons for switching to iSpring LMS New company and role. This LMS was already selected when I was hired. #### Vendor response Hi Anne! Thanks so much for your detailed feedback. We're truly glad the platform is easy to use, and that you’re using it every day to create learning content. It’s especially rewarding to hear you appreciate the AI features, documentation, and that our support team listens to feedback. We also really appreciate your suggestions on where we can improve. To help us understand what would matter most to you: What user search features would make the biggest difference for your team? Which banners or links (to websites, documentation, etc.) would be most useful? What formatting options get in the way, and which font changes would help you create better content? Thank you again for sharing your experience and for being a daily user of the platform! Replied June 2026 --- ### A great LMS backed by an even better team - Overall rating: 5/5 - Reviewer: Vlasta S. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with iSpring has been very positive. I use it for the whole process, from creating courses to adding and creating and managing learners, assigning training, controlling user access, and tracking progress. Everything is quite simple to manage, and I haven't experienced any serious bugs or security issues. They also keep improving the platform and regularly add new features, which I really appreciate.I can't really comment on the value for money because I don't pay for the subscription myself, but as always, it is up to you if it has value for money. It definitely has potential. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Apart from being very intuitive, as slide-based courses are created directly in PowerPoint, it also offers a large library of pre-drawn slides, backgrounds, and characters, a million text-to-speech options, tools for creating pictures and icons, useful webinars, and numerous templates and design options that make creating professional-looking courses quite easy. Their customer support is probably what I like most. I have only needed their help a couple of times, but each time, it was honestly a pleasure! #### Cons There is honestly nothing major that I dislike. I personally miss the option to see and edit all text-to-speech scripts together in one place. Right now, I have to open every slide separately to see and edit its text, which takes quite a lot of time with longer courses. The reporting section could also be a little clearer and easier to navigate. #### Vendor response Hi Vlasta! Thank you for such a thoughtful review! It’s wonderful to hear that you enjoy creating courses with iSpring and find the templates, design resources, and webinars helpful. We’re especially happy to hear about your positive experiences with our support team! You’ve also raised two helpful points about editing text-to-speech scripts across multiple slides and navigating reports. We understand how important it is to save time when working on longer courses, and your feedback helps us better understand where we can make the experience smoother. Thanks again for sharing your experience and for noticing our ongoing efforts to improve the platform. We really appreciate your feedback! Replied October 2026 --- ### User-friendly platform with great value for money - Overall rating: 5/5 - Reviewer: Matthew O. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, iSpring LMS is an efficient and cost-effective learning management solution with a clean user experience. As long as you primarily use the web-based management platform or don't mind Windows-based authoring tools, it delivers great value. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros iSpring LMS is very user-friendly and features an intuitive UI that makes navigation straightforward for both admins and learners. It offers great value for money with robust features relative to its price point. #### Cons While the LMS itself is accessible via web browsers on macOS, the full desktop course-authoring toolkit (iSpring Suite) is designed natively for Windows, requiring workarounds like virtual machines or cloud tools to run on a Mac. #### Vendor response Hi Matthew! Thank you for sharing your thoughts! We’re glad you find iSpring LMS easy to navigate and appreciate the value it offers. It’s important to us that both admins and learners have a smooth, straightforward experience. You also raised a good point about creating courses on a Mac. We understand how important it is to have tools that fit your workflow, regardless of your operating system. That’s why we developed iSpring Cloud AI, a cloud-based authoring tool that allows Mac users to create engaging learning content without needing a Windows environment. If you’d like to learn more, you can explore iSpring Cloud AI here: https://www.ispringsolutions.com/ispring-cloud Thanks again for taking the time to share your experience and feedback. We really appreciate it! Replied October 2026 --- ### Founder and Lead - Overall rating: 5/5 - Reviewer: Jennifer D. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered iSpring LMS is a robust platform that serves as a one-stop shop for learning management. One standout feature is its ability to grant access to different roles without requiring specific account types, adding real versatility and flexibility for organizations of varying sizes. The platform is largely intuitive, though some features can be tucked away and require exploration to find. For that reason, I highly recommend taking time to explore the platform thoroughly when you get started. Overall, it's a strong, capable LMS. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Robust, feature-rich platform that functions as a one-stop shop Role-based access without requiring specific account types adds great versatility and flexibility Largely intuitive interface #### Cons Some functionalities are tucked away and not immediately obvious, requiring more exploration to discover --- ### iSpring LMS is a solid choice for onboarding, training, and certification. - Overall rating: 5/5 - Reviewer: Matthew B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We needed a unified onboarding & certification platform. iSpring solves this issue & lets our team collaborate across the world. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use, simple to create & edit courses, learning the admin side is mostly straightforward. Highly recommended. #### Cons Limited out of the box API options, customization options are limited. Could use more choices for user roles. #### Reasons for choosing iSpring LMS More flexible course creation, better certification features. --- ### Highly recommend iSpring - Overall rating: 5/5 - Reviewer: Rebecca M. - Verified reviewer: Yes - Industry: Government Administration - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would recommend iSpring to any organization! It was easy to implement, works decently with our Active Directory scripts, and there are tons of options for standardizing knowledge across our organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to learn and use. We have not experienced any bugs or issues. The desktop suite of apps give you enough creative tools without being too difficult to use. #### Cons The reporting options for learning history are hard to customize. We went from an in-house built learning application to iSpring, and we are used to having flexibility in reporting. We are running into a few issues with calculating total seat time across trainings and courses. #### Vendor response Rebecca, thank you very much for your kind thoughts on iSpring Learn LMS! Your positive note about easy implementation and AD compatibility reinforces why we focus on smooth integration and standardization capabilities. We also appreciate your thoughtful suggestions. You highlighted the need for more flexible reporting, and we hear your frustration with calculating total seat time. Be assured we’re committed to improving reporting customization to meet real-world workflows. Your input will help guide our product development in the field of how learning history and course engagement are tracked. We’re grateful for your trust and will strive to exceed your expectations as you scale. Replied November 2025 --- ### Great value, straight forward and to the point. - Overall rating: 5/5 - Reviewer: Moe A. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good experience, straight forward tool and integrate smoothly with PowerPoint and such. Wide range of file and LMS platforms support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Live support to help get exactly what I need in shortest possible time, and the smooth integration of the tool with existing PowerPoint slides so you don't have to reinvent the wheel. #### Cons As a new user, could not find the information I need right away. Fastest way was to check with support so I can be up to speed with utilizing the tool. #### Vendor response Hi Moe! Thank you for sharing your experience! We’re glad to see that iSpring has been easy to use and helps you create learning content quickly without starting from scratch. That smooth, intuitive workflow is exactly what we strive for. It’s also great to know that our live support team was able to assist you right away. We want every new user to feel confident using the product from day one. Your feedback about finding information more easily is very helpful and will guide us as we continue improving our learning resources. Thank you again for taking the time to share your insights. We’re happy to hear that iSpring brings real value to your eLearning projects. Replied February 2026 --- ### Excellent experience of ispring having used for several years! - Overall rating: 5/5 - Reviewer: Frances S. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been using ispring learn for a number of years now and have had a great overall experience with it as a product and have had excellent customer service throughout. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the ispring user functions and management of users as well as the overdraft function when you have more users than planned on a given month. Also the customer service is excellent. #### Cons I haven't really got much to say here - its a great platform and I have found it easy to use and the customer service is great whenever I do need any support. #### Vendor response Frances, thank you so much for your wonderful review and for being a loyal iSpring user for several years! We are thrilled to hear that you find our user management features and the overdraft function beneficial for your needs. Our team works hard to provide excellent customer service, so it's great to know that we've been able to assist you effectively whenever you required support. Your positive feedback encourages us to continue improving our platform. We truly appreciate your trust in iSpring Learn and look forward to supporting you in your future endeavors. If you ever need assistance or have suggestions, feel free to reach out! Replied June 2025 --- ### A decent, middle of the road LMS with a good course authoring suite. - Overall rating: 5/5 - Reviewer: Mark D. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Decent LMS and good enough for most companies/organizations. However, if you're looking for a majority of advanced mainstream LMS features, your probably better off going somewhere else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy-to-use, decent, but not quite a full-fledge LMS. Good for most users, with various features, a course authoring suite, ability to add a variety of tests, components, etc. #### Cons Lacking in some mainstream features that most would consider a standard part of LMS's. For instance, it doesn't have much of a gaming interface, or collaboration between users. #### Vendor response Mark, thank you for your thoughtful feedback! We appreciate your insights on our LMS. We're glad to hear that you find our platform easy to use and recognize the value of our course authoring suite along with its various features. We acknowledge that there are areas where we can improve, particularly regarding advanced features such as gamification and collaboration tools. Your comments will help us prioritize future updates to enhance the overall experience. We aim to provide a robust solution that meets the diverse needs of our users, and your suggestions are invaluable in this process. If you have any specific features in mind, we'd love to hear more! Replied April 2025 --- ### Recommended - Overall rating: 4/5 - Reviewer: Domenico M. - Verified reviewer: Yes - Industry: Gambling & Casinos - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great product! Straightforward and simple to use. Pages also allow us to avoid using PPT for short trainings, which makes it much easier for us to amend the content when needed without the need to download and reupload slides. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Many functions provided, catalog and pages with AI. The fact that we are able to create modules based on the training needs it's very helpful. #### Cons Nothing really. #### Vendor response Domenico, thank you for your wonderful review and thoughts on our product! We're glad to hear that the range of functions have been helpful in meeting your training needs. It's also great to know that our solution simplifies content updates compared to traditional PPTs. We appreciate your support and are committed to continually enhancing your experience. May you be successful in what you are doing! Replied July 2025 --- ### Great support, good product - Overall rating: 4/5 - Reviewer: Niels V. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The system is easy to use and learn. But most importantly, the support is unrivaled. The live chat is alwas there, alwas friendly, always helpful. To me the support is the number one selling point. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Easy to use, pleasant design. Does what it does well. Support is one of the best of all companies I've seen. #### Cons A few functions are missing. It can't do everything other systems can do. #### Vendor response Niels, thank you for your wonderful review! We're thrilled to hear that you find our product easy to use and appreciate the pleasant design. It’s great to know that our support team has made a positive impact on your experience—providing friendly and helpful assistance is our top priority. We understand that there are some features you’d like to see added, if you could share in a bit more details what you'd love to be added - I will make sure iSpring product team has that in their sight and consider for the product map. Your feedback is invaluable as we strive to enhance our offerings. Replied April 2025 --- ### Learning from the best!! - Overall rating: 4/5 - Reviewer: Bekie W. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Our account rep is always responsive, and proactive as our renewal time rolls around. Honestly, the product is terrific on it's own -- but the support puts it completely over the top!! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros iSpring Learn is the only LMS I have worked with, so I knew NOTHING going in! We chose it because of the success we've had with the iSpring course authoring tool, a PowerPoint add in. And iSpring Learn did not disappoint! There are many powerful features that we do not necessarily use, as our use is for a very specific program. But it has everything we need -- and more -- to deploy high quality online training to our customers in a way that is easy and seamless for them. Getting started with the product could not have been easier! And the support is beyond anything I've experienced! Agents are always available, knowledgeable and interested in my issues -- which are usually "how-to" kind of questions. They take their time to fully understand my question, answer it in detail, even providing screen shots and quick little screen casts if I need to "see" how to accomplish something. #### Cons It is so powerful, and does much more than we need. For that reason, the help docs can be difficult for me to navigate. There is so much information, and I don't always know exactly what to look for. But a quick chat to Tech Support, and they clarify it and point me in the right direction! #### Vendor response Hello Bekie, Thank you so much for reviewing iSpring here on Capterra! We appreciate it tons. It's great to hear that you are happy with the iSpring solution. Our tech support team always puts clients first - it's amazing that you had a positive experience! Keep up the great work! Replied September 2022 --- ### I have been using iSpring products (iSpring Suite and iSpring Learn for about 7 years. - Overall rating: 5/5 - Reviewer: Mike L. - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reasonable/fair billing No limit for on-line content I found this amazing when I first started using iSpring Learn in 2010. There seems to be no limit to how much content can be uploaded to iSpring Learn servers. I currently have about 10gb in the system. Other learning management systems I have used charged by the megabyte combined with number of students Great up-time track record It goes without saying that students must have consistent access to the eLearning system. I know of only two times during my seven years with iSpring when the system went down. Single source for authoring (iSpring Suite) and LMS (iSpring Learn) Completed PowerPoint presentations and QuizMaker tests can be seamlessly converted and uploaded to iSpring Learn Unique method of classifying/managing/categorizing users in iSpring Learn This feature is extremely important to us. The majority of our users are taking courses from career centers, community colleges, universities, and companies. As such, we do not actually facilitate classes for many of the students using our materials. With iSpring Learn, I set up an Organization for each company and school and then set up a user from the school who will act as the instructor/facilitator for the class. This person will receive all correspondences (questions, test results, assignments) #### Cons eCommerce is limited. iSpring's definition of a "Course" is just about any content item (presentation, reading material, test, assignment, etc.). My "courses" typically have 10 modules and as many as 28 lessons. Each lesson contains about 5 content items. For eCommerce, it would be better to provide access to a full course (by my definition), instead of a single content item. #### Vendor response Hi, Mike! Thanks A LOT for leaving such a detailed review here on Capterra. We are sure it will be useful to anyone who is looking for an LMS solution! As per your feature requests, I will be more than happy to forward them to our Product Development team. Keep up the great work! :) Replied August 2017 --- ### A user-friendly, powerful and cost-effective LMS - Overall rating: 5/5 - Reviewer: Zoran S. - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered We have now been using iSpring products for three years and iSpring Learn has been the cornerstone of our e-learning courses. iSpring Learn (their LMS) is simply an awesome solution. The User Management is easy to use and well organized. From creating and editing organizations, groups and users to branding your iSpring LMS account and setting e-commerce with PayPal to publishing into your account to generating a variety of reports and exporting them as Excel files or PDFs to localizing the portal into your language, iSpring Learn proves to be a must-have solution for organizations or institutions offering high-quality e-learning content. A robust and versatile iSpring Suite add-in in PowerPoint makes the whole process enjoyable and requires no substantial skills from the user. With just a few essential PowerPoint skills you can create a stunning e-learning course and publish it to your LMS account with ease. A recently introduced feature called the Learning Path gives you full control over the learning process enabling you to set different rules, permissions and navigations through the course content. What we particularly like about iSpring Learn is the fact that it so versatile, powerful and reasonably priced. It's a cost-effective solution that has enabled us to create eye-catching courses which are extremely popular with our students on their personal computers, tablets or smartphones. Last but not least, whether you are using an iSpring authoring tool or iSpring LMS, the support team is one of the best we have worked with. Whatever question you may have, there will always be someone answering your enquiry in next to no time. We wholeheartedly recommend iSpring. Of all the different solutions we have tried so far, iSpring were the only to completely live up to our expectations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of use, versatility, price, the Learning Path feature #### Cons would love it if it was possible to custom-design and brand the log-in page of your LMS account #### Vendor response Hi, Zoran! Thank you so much for writing this sincere feedback about iSpring Learn! We are sure it will be useful to anyone who is searching for an LMS at the moment! We hope iSpring keeps serving you well :) Replied July 2016 --- ### Easy to use! - Overall rating: 4/5 - Reviewer: David R. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered This is my first in-depth experience with an LMS and I am very satisfied. The customer service response is amazing and is very critical to me. Very often, I need a solution right away and the tech support have been very creative when helping find a solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the simple interface. Has all the features I need without the confusion. #### Cons The reports generated do not have a company logo and does not look very professional without it. Signature capture on the app and displaying that on the reports would also help with authenticity. #### Vendor response Hi David, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It's great to hear that you are happy with iSpring solution. Hope it keeps serving you well :) As per your Cons, could you please send the details to support@ispring.com? One of our specialists will be more than happy to look into your case. Replied January 2021 --- ### Very Pleased with iSpring and the Support Team. - Overall rating: 4/5 - Reviewer: Janice S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered I recently had an issue where we needed to produce a report for a user who we accidently deleted from the system. It was a serious HR issue where we needed to provide a report of the courses this individual had taken. However, we were not able to retrieve this report, because this person was deleted from the system. I contacted iSpring Support, and they responded right away, and tracked this report, and provided it that same day. I am extremely grateful for their efforts. This was very important to our company, and I was so glad to be able to provide this to our leadership team. Thank you, iSpring Customer Support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros iSpring Learn is extremely easy to set up and start training immediately, while at the same time producing high quality engaging courses. Integrates with power point, so the learning curve is fast while allowing for customization. #### Cons Nothing. Very pleased with the software. #### Reasons for choosing iSpring LMS A robust LMS system at a cost effective price. The ease of learning the platform quickly, setting up the system quickly and creating engaging learning courses quickly. The integration with power point is excellent. #### Vendor response Hello Janice, Thank you very much for posting your detailed review here on Capterra. We appreciate it tons! It's wonderful to hear that iSpring fits your needs just perfectly. Also, our tech support team always puts clients first - it's amazing that you had a positive experience! Keep up the great work! Replied May 2021 --- ### Very happy with this solution - Overall rating: 5/5 - Reviewer: Karin T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Overall it is a intuitive and user friendly software to develop an e-learning platform. But when you don't know how to do something, you can't guess it. Fortunately, people at ISpring are easy to contact and fast to get back to you. Which is a relief because developing courses is already a huge workload. ISpring makes it not overly complicated to make them available to learners. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Support during implementation, customer service available and responsive, the fact that we start with a power point document. #### Cons The rest of the software and project is blocked when I'm working on an interaction or quiz (which opens in a separate window). Sometimes also, the interaction crashes, and instead of just closing the software, the integration was completely removed from the project, even in the source files. --- ### Wow. Great LMS with OUTSTANDING support. - Overall rating: 5/5 - Reviewer: Jill B. - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered An on-line class that works!! Thank you for a great product and the most outstanding IT support team you could ask for. Three cheers for I Spring Suite/I Spring Learn! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is hard to know where to begin. After experiencing a frustrating year for myself and my learners with another popular LMS, I am celebrating the move to I Spring Learn. The IT support is hands down-beyond outstanding. I am NOT a designer or IT professional but a Registered Nurse by trade and reached out for help a number of times as I developed and placed over 40 hours of content in a learning path. They have your back. Patient, fast, expert help and not just while you are testing as a potential new customer. They stay at your side through it all. After a year of incredible frustration with learning content not "completing" for learners; and no answers from the previous LMS, I Spring Learn saved the day. I love how easy it is to publish professional training materials right to the LMS and how learners can proceed through content problem free. The settings are easy to navigate for both the administrator and the student; the tutorials are plentiful, concise and well done and the gamification feature adds to the fun. Thank you I Spring for your great products. It is just so easy to succeed with I Spring! #### Cons I have to reach for this....but if I could improve it; I would add the ability to put a picture in the background of my sign in page to spice things up a bit. #### Vendor response Thank you greatly for your positive feedback about iSpring Learn LMS and iSpring support team. We are sure that your review will be helpful to anyone looking for an e-Learning solution here on Capterra. As per your feature request, could you please send it directly to support@ispringsoltions.com? Thank you and keep up the great work! :) Replied April 2018 --- ### Straightforward Learning Management System solution - Overall rating: 5/5 - Reviewer: Olga V. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Took a bit of time to get familiar with iSpring Suite features but once mastered, creating, publishing and managing content is easy. iSpring's support is knowledgeable and responsive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to navigate and manage for the admins and the users #### Cons the course building options in iSpring Suite are limited. #### Reasons for choosing iSpring LMS Relative ease of application, wide range of training and support videos. ## More reviews [Next reviews](https://www.softwareadvice.com/lms/ispring-learn-profile/reviews/?page=2) --- iSpring LMS Reviews, Pros and Cons - 2026 Software Advice