--- title: "iSpring LMS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of iSpring LMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if iSpring LMS is a good fit for you!" source_url: "https://www.softwareadvice.com/lms/ispring-learn-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Learning Management System Software](https://www.softwareadvice.com/lms/) / [iSpring LMS](https://www.softwareadvice.com/lms/ispring-learn-profile/) / iSpring LMS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/lms/ispring-learn-profile/) Reviews [Alternatives](https://www.softwareadvice.com/lms/ispring-learn-profile/alternatives/) # iSpring LMS User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 196 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 137 reviews (70%) - 4 stars: 54 reviews (28%) - 3 stars: 5 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - iSpring LMS has great features like: news posting, a knowledge base/library, scheduling trainings, online module delivery and a comprehensive reporting system. - The admin side of managing our LMS is also very user-friendly. When we have run into technical issues or questions, the Customer Service response time and assistance have been amazing! - Easy-to-use interface (for both employees and admins), awesome course builder, great customer service, helpful analytics ### Most mentioned cons - The licensing model being based on logins rather than assigned seats - this requires relatively strong governance, otherwise an agent logging in once, in error - results in a lost seat for 30 days. - We are running into a few issues with calculating total seat time across trainings and courses. - Limited out of the box API options, customization options are limited. ## iSpring LMS customer reviews Showing reviews 1-25 of 196 (page 1). ### User-friendly LMS with easy-to-use interface, authoring tools, and assessments - Overall rating: 5/5 - Reviewer: Bobby P. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love it. It's a great platform that employees seem to enjoy and have no issue using and figuring out on their own, which is huge! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy-to-use interface (for both employees and admins), awesome course builder, great customer service, helpful analytics #### Cons (1) iSpring reports often only contain the learner's LAST quiz score, so you don't know if they passed on their first try or took 3-4 times to pass a quiz. That's a huge issue for us that causes us a lot of manual work of clicking into various reports (because the info we need isn't in the export). (2) 360-reviews don't allow managers to view their completed reviews until the entire review is "closed" for everyone, which is a pain in the butt. #### Reasons for choosing iSpring LMS Easier to use, reasonable price, additional features like on-the-job training checklists #### Reasons for switching to iSpring LMS LearnDash's interface was really clunky and frequently shut down unexpectedly #### Vendor response Hi Bobby! Thank you so much for sharing such thoughtful feedback. It’s great to know the interface works well for both employees and admins, the course builder is hitting the mark, and that our support and analytics have been helpful for you. We also really appreciate you calling out a couple of areas that could be improved. This kind of detail is incredibly valuable for us. Regarding reports showing only the last quiz score, we understand how this can create extra manual work for your team. We’ll pass this along to our Product Development team for future consideration. Regarding 360 reviews, we hear your frustration about managers not being able to view feedback until everything is closed. Could you share what an ideal process would look like for you? And thank you again for choosing iSpring over the alternatives. We truly appreciate your trust, and your openness in sharing both what’s working well and where we can do better. Replied June 2026 --- ### Smooth, Fast LMS Migration with iSpring Learn - Overall rating: 4/5 - Reviewer: Margaret M. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Moving from our previous LMS to iSpring Learn was much easier than expected. The platform is intuitive, clean, and straightforward for both administrators and learners. We were able to transfer our learning content, organize courses, configure learner groups, and launch live with our users in just three weeks. The implementation process felt manageable because iSpring Learn made it simple to upload and structure content, assign training, monitor completion, and create a polished learner experience without requiring extensive technical support. The reporting tools also gave us quick visibility into learner progress and course completion. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about iSpring Learn was how quickly we could move from implementation to a live learner experience. The platform was intuitive, making it easy to transfer content from our previous LMS, organize courses, enroll learners, and track completion without a long technical setup process. We were fully up and running with learners in just three weeks, which made the transition feel efficient and low stress. #### Cons I would appreciate greater flexibility to customize the automatic system emails so they better reflect our organization’s brand voice, visual identity, terminology, and communication style. Brand-focused emails would create a more seamless experience for learners and make notifications feel like an integrated part of our training program rather than a generic platform message. I would also value stronger alignment with WCAG accessibility recommendations. Continued enhancements to accessibility features—such as robust keyboard navigation, clear focus indicators, screen-reader compatibility, accessible color contrast, and flexible formatting options—would help ensure training is inclusive for all learners. These improvements would make an already easy-to-use LMS even stronger for organizations committed to equitable, accessible learning. #### Reasons for choosing iSpring LMS We chose iSpring because it offered the features we needed at a reasonable price. #### Reasons for switching to iSpring LMS We switched from Canvas because it could not adequately support certificates of completion for our customer onboarding programs. Rising costs and limited access to meaningful learner data and reporting for analysis also contributed to our decision to move to a new LMS. --- ### Aviation Safety Advisor - Overall rating: 5/5 - Reviewer: Claudio C. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered Ispringlearn enables me to prepare and deliver awesome training and checking computer baed-training authoring. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is an amazing tool for organizing learning. People like very much, easy to use at all stages of the training management cycle. #### Cons At the bigining it took me sometime to understand learning path feature. Then, I discover a whole set of useful features which enable my customer to comply with aviation safety regulations. --- ### Competitive pricing, quality support, and an intuitive user experience - Overall rating: 5/5 - Reviewer: Christine J. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been very pleased with iSpring LMS, the tech support offered, and the customer experience. We've renewed our contract twice now and plan to continue until our funding runs out. It's been a great investment for our training program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The cost of the system is incredible for the features it offers. You get most capabilities found in other systems that cost almost double what iSpring does. Their customer service is fantastic - they see issues through to the root causes and close the loop with you quickly on your requests. Our users have also found the system very intuitive to use, and from an administration standpoint - it does everything we need it to! #### Cons There are small ease-of-use things we wish were in place, or small design tweaks we'd like to make, but nothing substantial enough to influence our overall extremely positive experience with the system. #### Reasons for choosing iSpring LMS The cost of the system is incredible for the features it offers. You get most capabilities found in other systems that cost almost double what iSpring does. #### Reasons for switching to iSpring LMS TalentLMS did not offer all of the functionality we needed #### Vendor response Hi Christine, Thank you so much for taking the time to share your experience with iSpring LMS! We’re thrilled to hear that the platform’s features, ease of use, and customer support have made such a positive impact on your training program. It’s especially great to know that iSpring has provided the functionality you needed at a cost-effective price, and that your users find it intuitive and straightforward. We also appreciate your feedback on the small design and usability tweaks. If you’re open to it, we’d be happy to learn a bit more about it. Please send us more details to michael.keller@ispring.com. This will help us better understand how to make your workflow smoother and more efficient. It’s wonderful to hear that you’ve renewed your contract and plan to continue using iSpring LMS. It's always rewarding to know we’re supporting your training initiatives effectively. Thank you again for your trust and support, and we’re always here if you need anything! Replied March 2026 --- ### User-Friendly Training with Exceptional Support - Overall rating: 5/5 - Reviewer: Sherri G. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with iSpring LMS has been excellent, as it provided our organization a seamless transition to online training. It has proven to be a great investment for our facility, offering robust authoring tools and top-tier customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really enjoyed the customer support. They were quick to respond and assist when needed. I have not encountered any software issues at all. The online learning and authoring tools were easy to work with. The employees reported no issues with understand the instruction on how to use the program. It was definitely worth the every penny. #### Cons The only real issue I had was not being able to change information on the quiz once it was uploaded. I had to adjust the scoring in after staff completed their assignments. #### Reasons for choosing iSpring LMS iSpring LMS was chosen because it offered all of the features that we needed and then some, for the right price. Also because of the quick and great customer service they provided. #### Vendor response Hi Sherri, Thank you so much for taking the time to share your experience. It’s wonderful to know that the transition to online training went so smoothly and that your employees found the tools clear and easy to use. We’re thrilled to hear your experience with iSpring LMS has been rewarding – from its reliable performance to our support team’s quick responses. You’re absolutely right about the quiz editing process. At the moment, changes can’t be made once a quiz has been uploaded, but we appreciate you pointing this out – feedback like yours helps us prioritize future improvements. We’re truly grateful for your trust in iSpring. Thank you again for choosing us, and we look forward to supporting your team as your learning programs continue to grow. Replied March 2026 --- ### iSpring LMS - Overall rating: 4/5 - Reviewer: Anne R. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Use it every day to create learning content. Support is good, they listen to feedback. Their documentation is good. Easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use Support AI features Documentation is good Pick up and playable interface Not heavy with HTML and code #### Cons Need better user search Would be nice to have banners/link out to websites, documentation,etc. Approval of instructor-led courses, etc. Formatting options get in the way Cannot alter fonts #### Reasons for switching to iSpring LMS New company and role. This LMS was already selected when I was hired. #### Vendor response Hi Anne! Thanks so much for your detailed feedback. We're truly glad the platform is easy to use, and that you’re using it every day to create learning content. It’s especially rewarding to hear you appreciate the AI features, documentation, and that our support team listens to feedback. We also really appreciate your suggestions on where we can improve. To help us understand what would matter most to you: What user search features would make the biggest difference for your team? Which banners or links (to websites, documentation, etc.) would be most useful? What formatting options get in the way, and which font changes would help you create better content? Thank you again for sharing your experience and for being a daily user of the platform! Replied June 2026 --- ### An Intuitive and Reliable LMS That Makes Training Easy - Overall rating: 5/5 - Reviewer: Peter D. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with iSpring LMS has been excellent. The platform is intuitive, reliable, and very easy to manage, which has made delivering and tracking training far more efficient. Course deployment is quick, reporting is clear, and learners find the system straightforward to use. The platform has helped streamline our training processes, reduce administrative time, and improve consistency across our learning programmes. Combined with strong support and dependable performance, iSpring LMS has been a very positive addition to our training setup. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use. iSpring LMS is simple to manage, quick to deploy training, and easy for learners to navigate, which saves time and reduces admin effort. #### Cons Limited customisation. The platform works well but offers fewer options for branding and tailoring the learner experience compared to larger enterprise LMS platforms. #### Reasons for choosing iSpring LMS We chose iSpring LMS over TalentLMS because it was simpler to use, quicker to deploy, and better suited to our structured, compliance-focused training. The integration with iSpring Suite, clear reporting, and intuitive admin experience made it a better fit for our needs. --- ### Great value and easy to navigate - Overall rating: 4/5 - Reviewer: Evan N. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to use, easy to manage multiple admin roles with very little effort. Great reporting automation and customizable reports that can be sent to our floor supervisors. Very easy integrations when needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The price is right with enough customization options without additional costs or expensive consulting fees to customize. #### Cons Customer tech support and sales support seems slow at times. Typically a 24 hour turnaround or longer. We don’t have a designated success manager. #### Reasons for choosing iSpring LMS Price and easy of use without a lot of the extra features that we didn’t need. #### Vendor response Evan, so glad to hear that you found iSpring LMS pricing and ROI fair. Transparency and honesty are our core values, and we will maintain this standard in all touchpoints. For account support, we provide personal managers for each of our customers. We also have a dedicated Customer Success team that aims to drive customers to measurable results. Evan, I’ve asked your account manager to get in touch with you to provide extra assistance and coverage. You are one of our key and oldest customers, and I can’t express enough how much we value your trust. Regarding turnaround times for cases, some issues require attention from our developers, as we don’t rely on copy-paste answers and prefer to resolve issues with fewer interactions but greater accuracy. Initial response times are typically two hours, and if you believe something was missed, we offer a one-on-one with the support lead, upon request. Replied December 2025 --- ### Awesome tool! Best purchase of 2025 for Colonial!! - Overall rating: 5/5 - Reviewer: Andrea P. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Awesome tool! Best purchase of 2025 for Colonial!! Great support and onboarding of the tool when purchased. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and creation of courses! Love the platform!! Host sales webinars and do warehouse trainings! #### Cons Needs some enhancement features for Learning Tracks to auto go to next course. Have submitted several enhancement requests and awaiting implementation!! #### Reasons for choosing iSpring LMS Ease of use, price, ease of setup. Support from iSpring. #### Reasons for switching to iSpring LMS Needed a more robust system with better reporting capabillities. --- ### Amazing LMS - Overall rating: 5/5 - Reviewer: Salim H. - Verified reviewer: Yes - Industry: Government Administration - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered People are super helpful, and then you get to realize how amazing the tools are when they show you how it works and you can take off from there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick support, easy tools, amazing people and the amount of things you can do is endless and amazing for the work place. #### Cons i love everything! I cannot se anything else that i would not like about ispring, it just has every single thing I would need. #### Vendor response Hi Salim, Thank you so much for sharing your wonderful feedback about iSpring! We’re thrilled to hear that you’ve had such a positive experience with both our tools and our team. Knowing that our customers feel supported and confident using iSpring means a lot to us. Thank you again for choosing iSpring and for taking the time to share your experience. We’re excited to continue supporting your learning and content creation journey! Replied August 2026 --- ### Recommendation to SMBs for starting e-learning journey - Overall rating: 5/5 - Reviewer: Lukas F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered The contact with iSpring Sales and Support is always reliable and productive. When needed a short personal call is possible whenever e-mail isn't suitable. In my experience every issue is taken care of with the necessary seriousness and professionalism. As a german customer it is possible to communicate in german. For faster and more productive communication English for me is the better alternative. In my view however this isn't a negative. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros iSpring Learn is easy to use and easy to understand. It comes with a well thought out feature set, especially for SMBs which want to start the e-learning journey. iSpring Learn sets a high standard for usability. The online documentation is helpful and the support is reliable. #### Cons The permissions management could be a little bit more finetuneable for our purposes. It relies on a hierarchical department structure. We organize a few subjects differently to what iSpring Learn expects us to. #### Reasons for choosing iSpring LMS iSpring Learn did check all the boxes in terms of features we needed for our start into the e-learning world. iSpring Learn didn't go far beyond our need features set which also made it more manageable in terms of onboarding users. It has a modern and user friendly user interface which makes an easy start. The pricing is fair and manageable for a SMB which needs a rather rudimentary feature set. #### Vendor response Lukas, thank you for taking the time to share your detailed review! We're thrilled to hear that iSpring Learn has made your e-learning journey smooth and enjoyable, particularly with our user-friendly interface and supportive documentation. We appreciate your feedback on permissions management and will certainly consider it for future enhancements. It's great to know that our German-language support was beneficial. Your insights about comparing us to other LMS options help us understand our strengths. Look forward to serving your needs further! Replied April 2025 --- ### Excellent learning system - Overall rating: 5/5 - Reviewer: Amber S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very happy with it. Great support team to help answer any questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate and launch. The design of the LMS looks very professional. #### Cons I had a little difficulty understanding difference between the catalog and knowledge base, but my trainer helped me with that. #### Reasons for switching to iSpring LMS Needed something that could handle all our needs for training #### Vendor response Amber, thank you for your feedback regarding our training system! We're delighted to hear that you found it helpful and that your trainer was able to clarify the difference between the catalog and the knowledge base. Understanding these distinctions is crucial for maximizing your experience. We’re also thrilled that our support team has been responsive and provided you with the assistance you needed. Your satisfaction is our priority, and we continuously strive to enhance our services based on user input. Replied April 2025 --- ### Highly recommend iSpring - Overall rating: 5/5 - Reviewer: Rebecca M. - Verified reviewer: Yes - Industry: Government Administration - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would recommend iSpring to any organization! It was easy to implement, works decently with our Active Directory scripts, and there are tons of options for standardizing knowledge across our organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to learn and use. We have not experienced any bugs or issues. The desktop suite of apps give you enough creative tools without being too difficult to use. #### Cons The reporting options for learning history are hard to customize. We went from an in-house built learning application to iSpring, and we are used to having flexibility in reporting. We are running into a few issues with calculating total seat time across trainings and courses. #### Vendor response Rebecca, thank you very much for your kind thoughts on iSpring Learn LMS! Your positive note about easy implementation and AD compatibility reinforces why we focus on smooth integration and standardization capabilities. We also appreciate your thoughtful suggestions. You highlighted the need for more flexible reporting, and we hear your frustration with calculating total seat time. Be assured we’re committed to improving reporting customization to meet real-world workflows. Your input will help guide our product development in the field of how learning history and course engagement are tracked. We’re grateful for your trust and will strive to exceed your expectations as you scale. Replied November 2025 --- ### A decent, middle of the road LMS with a good course authoring suite. - Overall rating: 5/5 - Reviewer: Mark D. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Decent LMS and good enough for most companies/organizations. However, if you're looking for a majority of advanced mainstream LMS features, your probably better off going somewhere else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy-to-use, decent, but not quite a full-fledge LMS. Good for most users, with various features, a course authoring suite, ability to add a variety of tests, components, etc. #### Cons Lacking in some mainstream features that most would consider a standard part of LMS's. For instance, it doesn't have much of a gaming interface, or collaboration between users. #### Vendor response Mark, thank you for your thoughtful feedback! We appreciate your insights on our LMS. We're glad to hear that you find our platform easy to use and recognize the value of our course authoring suite along with its various features. We acknowledge that there are areas where we can improve, particularly regarding advanced features such as gamification and collaboration tools. Your comments will help us prioritize future updates to enhance the overall experience. We aim to provide a robust solution that meets the diverse needs of our users, and your suggestions are invaluable in this process. If you have any specific features in mind, we'd love to hear more! Replied April 2025 --- ### Celltrion review. - Overall rating: 5/5 - Reviewer: JunHwi P. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Good platform to user, but little bit hard to system administrator. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy management and various functions, and quick customer support #### Cons Account management. We set SSO with MS Azure. user can login easily, but use should access once to enroll course. If user don't access LMS, contents manager can not enroll user because user account can not be founded on system. So, I have to create new account on iSpring Learn as well when new employee is joined. #### Vendor response JunHwi, thank you for your positive feedback on our platform's easy management and quick customer support. We appreciate your insights regarding account management process, particularly with SSO integration with MS Azure. Your comments help us identify areas for improvement. May you be successful in what you are doing, and we look forward to continuing to support your needs. Replied April 2025 --- ### Great support, good product - Overall rating: 4/5 - Reviewer: Niels V. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The system is easy to use and learn. But most importantly, the support is unrivaled. The live chat is alwas there, alwas friendly, always helpful. To me the support is the number one selling point. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Easy to use, pleasant design. Does what it does well. Support is one of the best of all companies I've seen. #### Cons A few functions are missing. It can't do everything other systems can do. #### Vendor response Niels, thank you for your wonderful review! We're thrilled to hear that you find our product easy to use and appreciate the pleasant design. It’s great to know that our support team has made a positive impact on your experience—providing friendly and helpful assistance is our top priority. We understand that there are some features you’d like to see added, if you could share in a bit more details what you'd love to be added - I will make sure iSpring product team has that in their sight and consider for the product map. Your feedback is invaluable as we strive to enhance our offerings. Replied April 2025 --- ### Training Lead - HSSE - Overall rating: 5/5 - Reviewer: Ithuris A. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered iSpring is a full-fledged e-learning solutions. We are very much satisfied. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros iSpring allow us to prepare the Course module directly from the PowerPoint and it has attractive slide themes which are very useful and enable us to prepare courses easily #### Cons The customization options for interactions and playback can be improved with more options. --- ### Learning from the best!! - Overall rating: 4/5 - Reviewer: Bekie W. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Our account rep is always responsive, and proactive as our renewal time rolls around. Honestly, the product is terrific on it's own -- but the support puts it completely over the top!! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros iSpring Learn is the only LMS I have worked with, so I knew NOTHING going in! We chose it because of the success we've had with the iSpring course authoring tool, a PowerPoint add in. And iSpring Learn did not disappoint! There are many powerful features that we do not necessarily use, as our use is for a very specific program. But it has everything we need -- and more -- to deploy high quality online training to our customers in a way that is easy and seamless for them. Getting started with the product could not have been easier! And the support is beyond anything I've experienced! Agents are always available, knowledgeable and interested in my issues -- which are usually "how-to" kind of questions. They take their time to fully understand my question, answer it in detail, even providing screen shots and quick little screen casts if I need to "see" how to accomplish something. #### Cons It is so powerful, and does much more than we need. For that reason, the help docs can be difficult for me to navigate. There is so much information, and I don't always know exactly what to look for. But a quick chat to Tech Support, and they clarify it and point me in the right direction! #### Vendor response Hello Bekie, Thank you so much for reviewing iSpring here on Capterra! We appreciate it tons. It's great to hear that you are happy with the iSpring solution. Our tech support team always puts clients first - it's amazing that you had a positive experience! Keep up the great work! Replied September 2022 --- ### A user-friendly, powerful and cost-effective LMS - Overall rating: 5/5 - Reviewer: Zoran S. - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered We have now been using iSpring products for three years and iSpring Learn has been the cornerstone of our e-learning courses. iSpring Learn (their LMS) is simply an awesome solution. The User Management is easy to use and well organized. From creating and editing organizations, groups and users to branding your iSpring LMS account and setting e-commerce with PayPal to publishing into your account to generating a variety of reports and exporting them as Excel files or PDFs to localizing the portal into your language, iSpring Learn proves to be a must-have solution for organizations or institutions offering high-quality e-learning content. A robust and versatile iSpring Suite add-in in PowerPoint makes the whole process enjoyable and requires no substantial skills from the user. With just a few essential PowerPoint skills you can create a stunning e-learning course and publish it to your LMS account with ease. A recently introduced feature called the Learning Path gives you full control over the learning process enabling you to set different rules, permissions and navigations through the course content. What we particularly like about iSpring Learn is the fact that it so versatile, powerful and reasonably priced. It's a cost-effective solution that has enabled us to create eye-catching courses which are extremely popular with our students on their personal computers, tablets or smartphones. Last but not least, whether you are using an iSpring authoring tool or iSpring LMS, the support team is one of the best we have worked with. Whatever question you may have, there will always be someone answering your enquiry in next to no time. We wholeheartedly recommend iSpring. Of all the different solutions we have tried so far, iSpring were the only to completely live up to our expectations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of use, versatility, price, the Learning Path feature #### Cons would love it if it was possible to custom-design and brand the log-in page of your LMS account #### Vendor response Hi, Zoran! Thank you so much for writing this sincere feedback about iSpring Learn! We are sure it will be useful to anyone who is searching for an LMS at the moment! We hope iSpring keeps serving you well :) Replied July 2016 --- ### Easy to use! - Overall rating: 4/5 - Reviewer: David R. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered This is my first in-depth experience with an LMS and I am very satisfied. The customer service response is amazing and is very critical to me. Very often, I need a solution right away and the tech support have been very creative when helping find a solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the simple interface. Has all the features I need without the confusion. #### Cons The reports generated do not have a company logo and does not look very professional without it. Signature capture on the app and displaying that on the reports would also help with authenticity. #### Vendor response Hi David, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It's great to hear that you are happy with iSpring solution. Hope it keeps serving you well :) As per your Cons, could you please send the details to support@ispring.com? One of our specialists will be more than happy to look into your case. Replied January 2021 --- ### Very Pleased with iSpring and the Support Team. - Overall rating: 4/5 - Reviewer: Janice S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered I recently had an issue where we needed to produce a report for a user who we accidently deleted from the system. It was a serious HR issue where we needed to provide a report of the courses this individual had taken. However, we were not able to retrieve this report, because this person was deleted from the system. I contacted iSpring Support, and they responded right away, and tracked this report, and provided it that same day. I am extremely grateful for their efforts. This was very important to our company, and I was so glad to be able to provide this to our leadership team. Thank you, iSpring Customer Support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros iSpring Learn is extremely easy to set up and start training immediately, while at the same time producing high quality engaging courses. Integrates with power point, so the learning curve is fast while allowing for customization. #### Cons Nothing. Very pleased with the software. #### Reasons for choosing iSpring LMS A robust LMS system at a cost effective price. The ease of learning the platform quickly, setting up the system quickly and creating engaging learning courses quickly. The integration with power point is excellent. #### Vendor response Hello Janice, Thank you very much for posting your detailed review here on Capterra. We appreciate it tons! It's wonderful to hear that iSpring fits your needs just perfectly. Also, our tech support team always puts clients first - it's amazing that you had a positive experience! Keep up the great work! Replied May 2021 --- ### Very happy with this solution - Overall rating: 5/5 - Reviewer: Karin T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Overall it is a intuitive and user friendly software to develop an e-learning platform. But when you don't know how to do something, you can't guess it. Fortunately, people at ISpring are easy to contact and fast to get back to you. Which is a relief because developing courses is already a huge workload. ISpring makes it not overly complicated to make them available to learners. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Support during implementation, customer service available and responsive, the fact that we start with a power point document. #### Cons The rest of the software and project is blocked when I'm working on an interaction or quiz (which opens in a separate window). Sometimes also, the interaction crashes, and instead of just closing the software, the integration was completely removed from the project, even in the source files. --- ### Wow. Great LMS with OUTSTANDING support. - Overall rating: 5/5 - Reviewer: Jill B. - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered An on-line class that works!! Thank you for a great product and the most outstanding IT support team you could ask for. Three cheers for I Spring Suite/I Spring Learn! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is hard to know where to begin. After experiencing a frustrating year for myself and my learners with another popular LMS, I am celebrating the move to I Spring Learn. The IT support is hands down-beyond outstanding. I am NOT a designer or IT professional but a Registered Nurse by trade and reached out for help a number of times as I developed and placed over 40 hours of content in a learning path. They have your back. Patient, fast, expert help and not just while you are testing as a potential new customer. They stay at your side through it all. After a year of incredible frustration with learning content not "completing" for learners; and no answers from the previous LMS, I Spring Learn saved the day. I love how easy it is to publish professional training materials right to the LMS and how learners can proceed through content problem free. The settings are easy to navigate for both the administrator and the student; the tutorials are plentiful, concise and well done and the gamification feature adds to the fun. Thank you I Spring for your great products. It is just so easy to succeed with I Spring! #### Cons I have to reach for this....but if I could improve it; I would add the ability to put a picture in the background of my sign in page to spice things up a bit. #### Vendor response Thank you greatly for your positive feedback about iSpring Learn LMS and iSpring support team. We are sure that your review will be helpful to anyone looking for an e-Learning solution here on Capterra. As per your feature request, could you please send it directly to support@ispringsoltions.com? Thank you and keep up the great work! :) Replied April 2018 --- ### Straightforward Learning Management System solution - Overall rating: 5/5 - Reviewer: Olga V. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Took a bit of time to get familiar with iSpring Suite features but once mastered, creating, publishing and managing content is easy. iSpring's support is knowledgeable and responsive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to navigate and manage for the admins and the users #### Cons the course building options in iSpring Suite are limited. #### Reasons for choosing iSpring LMS Relative ease of application, wide range of training and support videos. --- ### Reviewed and evaluated over 20 LMS products, iSpring Learn came on top of them all - Overall rating: 5/5 - Reviewer: F Y. - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered My client - a very large training provider - hired me to research, review, and evaluate eLearning solutions for a country-wide multi-organization deployment. I reviewed over 20 LMS products including Adobe Captivate Prime, Docebo, LearnUpon, UpsideLMS, and selected the best 5 products for a comprehensive evaluation. iSpring Learn made it to the top 5 list. After spending a few days using all functions and features of each product I ranked each one based on its pros and cons and iSpring Learn was hands down the best LMS solution on the market today. I found its user interface straight forward and clean - no nested menus to get lost in. The user management component of iSpring Learn supports any size deployment from a handful of users to several tens of thousands in one central location. You can group users by organization so you can service multiple companies with one iteration. Course material is very versatile as it supports just about any format to be uploaded directly and you can have a course ready in seconds. The best part of iSpring Learn is its extensive Business Intelligence reporting capabilities. This is one aspect that sets it apart from its competitors. During my evaluation of iSpring Learn I had a few technical questions and I used the chat feature on the website to ask them. To my amazement my questions were answered accurately within literally seconds not minutes of me typing them. The support staff are obviously very knowledgeable and responsive. No other company answered my questions that fast. I was so impressed with the technical support of iSpring that I felt compelled to write their CEO a thank you email. I was supposed to recommend 3 LMS solutions to my client for them to choose from but after being amazed with iSpring Learn's power, versatility and simplicity I only recommended iSpring Learn and demonstrated it to my client who was sold on it immediately. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extensive reporting, user management, user interface, dashboard design #### Cons None! #### Vendor response Hi, Thank you for sharing your wonderful story :) We are glad to hear that you are satisfied with iSpring Learn LMS and we hope it keeps serving you and your clients very well! Keep up the great work! Replied July 2016 ## More reviews [Next reviews](https://www.softwareadvice.com/lms/ispring-learn-profile/reviews/?page=2) --- iSpring LMS Reviews, Pros and Cons - 2026 Software Advice