All iSpring Learn Reviews

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User Profile

Daniel

Verified reviewer

11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

The fastest way to create elearning

As an instructional designer, you can create online courses more quickly thanks to its different modules and interactive tools that are perfectly integrated with PowerPoint.

PROS

There are different author software but Ispring is the only one that is integrated with powerpoint and that allows to speed up the production of online courses in 100%, also contains modules additions to generate better learning experiences. It also allows to export the scorm or html5.

CONS

Its interface is very intutive that is why it allows to create great courses in just minutes of design, the only thing that I would add is that they can implement the use of varibles to increase the interaction in the courses

Vendor Response

Hi Daniel, Thanks a lot for your wonderful feedback! Keep up the great work :)

Replied March 2018

Elena

E-Learning, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

iSpring Learn is a great tool for content management!

PROS

We (the Institution of New Technologies in Education) discovered iSpring tools in 2013 and have been using them to organize the training process in the Continuing Professional Education field. Initially, iSpring Suite 6 was the main tool we used to create learning modules in the SCORM format and upload them to the Moodle LMS. We have created around 500 Continuing Professional Education learning modules using iSpring Suite. In 2016 we launched eSchool and designed more than 11000 courses for Junior, Middle and High School as well as for preschoolers. Right now we are doing another project which involves iSpring Learn LMS incorporation into the learning process. We are developing new learning modules aimed at students who have mobile devices ' smartphones and tablets. One of the features we are excited about is offline viewing. Students download the assigned to them courses to their iPads and Android tablets using the iSpring Learn app and can view them practically anywhere even without an active Internet connection. iSpring Learn also allows us to make it possible for the users to register themselves inside the system and to take the courses gradually and for us to track their progress. Not only we develop the courses for our students, we also build them for the teachers. The last but not the least thing I have to mention is a high-quality tech support iSpring provides. All the issues are resolved in the most positive manner possible.

Vendor Response

Hello, Elena! Thanks A LOT for your kind words! We are sure your review will be helpful to anyone looking for an LMS here on Capterra. Keep up the great work! :)

Replied January 2018

Madeleine

Transportation/Trucking/Railroad, 2-10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2020

Expensive and Not User Friendly

I used for roughly 6-months at my past role in association marketing.

PROS

This program is very robust and has many features for users of all skill levels. The training platform looks very professional.

CONS

This is not easy for the back end user. We had some issues deploying. This is also costly and takes a lot of effort of the administrator's end to create the training. More assistance would be appreciated.

Vendor Response

Hello Madeleine, Thank you for sharing your thoughts about iSpring solutions! We very much appreciate it! Regarding your Cons, have you contacted our Support Department? Our specialists are always here to help: support@ispring.com. We also have lot's of helpful materials on our website, such as articles, videos, help docs, etc. that can help you get started in a snap: https://www.ispringsolutions.com/support

Replied August 2020

Bekie

Computer Hardware, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Learning from the best!!

Our account rep is always responsive, and proactive as our renewal time rolls around. Honestly, the product is terrific on it's own -- but the support puts it completely over the top!!

PROS

iSpring Learn is the only LMS I have worked with, so I knew NOTHING going in! We chose it because of the success we've had with the iSpring course authoring tool, a PowerPoint add in. And iSpring Learn did not disappoint! There are many powerful features that we do not necessarily use, as our use is for a very specific program. But it has everything we need -- and more -- to deploy high quality online training to our customers in a way that is easy and seamless for them. Getting started with the product could not have been easier! And the support is beyond anything I've experienced! Agents are always available, knowledgeable and interested in my issues -- which are usually "how-to" kind of questions. They take their time to fully understand my question, answer it in detail, even providing screen shots and quick little screen casts if I need to "see" how to accomplish something.

CONS

It is so powerful, and does much more than we need. For that reason, the help docs can be difficult for me to navigate. There is so much information, and I don't always know exactly what to look for. But a quick chat to Tech Support, and they clarify it and point me in the right direction!

Vendor Response

Hello Bekie, Thank you so much for reviewing iSpring here on Capterra! We appreciate it tons. It's great to hear that you are happy with the iSpring solution. Our tech support team always puts clients first - it's amazing that you had a positive experience! Keep up the great work!

Replied September 2022

Mike

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

I have been using iSpring products (iSpring Suite and iSpring Learn for about 7 years.

PROS

Reasonable/fair billing No limit for on-line content I found this amazing when I first started using iSpring Learn in 2010. There seems to be no limit to how much content can be uploaded to iSpring Learn servers. I currently have about 10gb in the system. Other learning management systems I have used charged by the megabyte combined with number of students Great up-time track record It goes without saying that students must have consistent access to the eLearning system. I know of only two times during my seven years with iSpring when the system went down. Single source for authoring (iSpring Suite) and LMS (iSpring Learn) Completed PowerPoint presentations and QuizMaker tests can be seamlessly converted and uploaded to iSpring Learn Unique method of classifying/managing/categorizing users in iSpring Learn This feature is extremely important to us. The majority of our users are taking courses from career centers, community colleges, universities, and companies. As such, we do not actually facilitate classes for many of the students using our materials. With iSpring Learn, I set up an Organization for each company and school and then set up a user from the school who will act as the instructor/facilitator for the class. This person will receive all correspondences (questions, test results, assignments)

CONS

eCommerce is limited. iSpring's definition of a "Course" is just about any content item (presentation, reading material, test, assignment, etc.). My "courses" typically have 10 modules and as many as 28 lessons. Each lesson contains about 5 content items. For eCommerce, it would be better to provide access to a full course (by my definition), instead of a single content item.

Vendor Response

Hi, Mike! Thanks A LOT for leaving such a detailed review here on Capterra. We are sure it will be useful to anyone who is looking for an LMS solution! As per your feature requests, I will be more than happy to forward them to our Product Development team. Keep up the great work! :)

Replied August 2017

Sandrine

Verified reviewer

Computer Software, 2-10 employees

Used weekly for less than 12 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

iSpring Learn, all the essential features of a LMS at an attractive price

We use iSpring Suite to develop e-Learning courses. Right now we use iSpring Learn to demonstrate the benefits of e-Learning courses and the use of a LMS such as iSpring Learn. We really like iSpring Learn because it offers all the essential features of a LMS, but also because it is an affordable and easy-to-use solution. We are going to use it to sell e-Learning courses in the near future. What we really like is that you don't need to be an expert to set iSpring Learn. From the Settings tab, you can configure the account, branding, backend and frontend, as well as the e-commerce feature. You can also set your PayPal account to receive payment. Another key point is that the user portal can be localized. That's really easy! You just need to edit the CSV-file (to translate the strings in your native language) and to import it. iSpring Learn offers great content management capabilities. The Learning Path feature is an essential feature. It allows you to combine lessons into chapters within the learning path and to set different rules and permissions. If you use iSpring Suite, you don't need to upload your content from iSpring Learn. You can directly publish it from iSpring Suite which is really convenient. We found the User Management very easy. It is located in an only one tab (People) and it's where you can add and edit Organizations, Groups and Users. And iSpring Learn offers a couple of reports about user activity. We can export these reports as Excel files or save them as PDF files.

PROS

iSpring Learn is an affordable and easy-to-use solution. You don't need to be an expert to use it and you can set the solution in just a couple of hours! Thus, you can quickly offer e-Learning courses to your customers. The users can also access to courses on their mobile devices with the app, which is a really great feature. iSpring Suite is perfectly integrated with iSpring Learn, so you can directly publish your presentations to the LMS. That means time saving.

CONS

A couple of great requested enhancements: More customization features for the user portal would be very welcome as well as a sharing desktop/chat feature.

Sebastian

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2022

Easy entry into e-learning

We got exactly what we needed to get started. The product is constantly evolving, the support is great

PROS

Easy to use, both for the course creator and the learner. Good price-performance ratio.

CONS

Customizable functionalities usually only available in expensive systems.

Reason for choosing iSpring Learn

Pricing, easy start

Vendor Response

Hello Sebastian, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It's nice to hear that iSpring's been working great for you so far. We are sorry that your experience did not match your expectations. However, we have account branding in iSpring Learn. You can add your logo and favicon, and apply the desired color scheme. To do that you need to go to "Settings" - "Branding". In case you have any questions, don't hesitate to contact our Tech Support team (support@ispring.com). One of our specialists will be more than happy to assist you! Hope iSpring keeps serving you well :)

Replied March 2022

Anonymous

1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

iSpring is second to none!

Overall, I've been very, very pleased with all they have to offer. I spring learn is just the online platform for staging and selling. iSpring is was used for uploading the course in creating interactive tests, quizzes, survey questions, etc. The whole program is seamlessly integrated. I shopped around to a variety of different competing programs, and for the value paid and the service given by iSpring, they really are the best value available. It's excellent if you need to get started quick and easy. It helps me also because of the flexibility and be able to group different courses to make different options available to my customers. Two thumbs up

PROS

What I really like the most about iSpring Learn is the integration it has with the iSpring Suite. Once I'm ready to upload my course, it's a one click button that says Publish. It can't get any easier than that! It does the conversion to reduce the file size and then uploads it. As for what I like about I spring learn is it's very, very easy to use. It's all self-explanatory, I didn't need any help at all for doing all the basics. More complicated tasks, such as setting up a variety of groups courses for different persons may need some assistance, I'm trying to do a thing on my own. They do offer a lot, and I do mean a lot of online tutorials which are very clear and helped me do what I need to do.

CONS

So far, I can't say there's anything negative about iSpring Learn. It's been too easy to work with to say anything bad about it. Not kidding. I'm a one person business and I needed simplicity as I don't have time to learn a lot of coding or advanced functions. It's very straightforward and found it very easy to use. A beginner can figure it out.

Vendor Response

Hi and THANK YOU greatly for posting such a wonderful review of iSpring here on Capterra. We are sure it will be helpful to anyone looking for a solution for eLearning. Keep it up :)

Replied September 2018

Keith

Verified reviewer

Health, Wellness and Fitness, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2019

Easy to use but powerful

I like it. It is easy to use and the support is very good. Overall the experience has been very positive.

PROS

You can write and publish a course in a matter of hours. It's easy to learn and anyone who is able to use powerpoint should have no problem getting started. There are also a lot of helpful videos and tutorials online if you need help. I nearly forgot to mention there is also interactive live help that pops up whenever you visit the iSpring website.

CONS

It's sometimes hard to decide which report to use and it will not produce a report of the percentage of people who have completed a course.

Vendor Response

Hi Keith, Thank you for your kind words about iSpring products and service! We very much appreciate it :) Keep up the great work!

Replied April 2019

Anonymous

5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

iSpring Learn review

The overall experience with iSpring suite is great. I recommend it to all users for e-learning.

PROS

iSpring learn have the capability to track all my assignments and their completion statistics. the courses could be used offline. also the courses could adapt to any screen size. its a great platform for learning and enhancing one's skills.

CONS

the software is great tool for e-learning. it contains many features such access to seminars and video-conferences. I donot find any drawbacks after use for about 2.5 years.

Vendor Response

Hello and thank you very much for sharing your thoughts about iSpring Learn with the Capterra audience. We very much appreciate it and hope it keeps serving you well!

Replied January 2020

Miles

Sports, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Using Online LMS to Support Amateur Sprot

As an amateur sport we rely on volunteers. We have one training developer and they cannot be everywhere. So iSpring allows central development of structured training programs and then rapid delpoyment. We can ensure that players safety changes, rules changes and upgrading are provided quickly and effectively.

PROS

It produces a high quality tarining environment without having to be a programmer. We can produce our training materials, such as slide decks, videos, manual. We need to present a structured training package in a professional manner. iSpring gets it to to our trainees over the web, on the bus, on their tablet. We are now exporting our training to New Zealand and are talking to similar organisations in Europe.

CONS

Very few drawbacks, if you want quality, you must pay. Once the value was seen the cost argument went away quickly.

Vendor Response

Hello Miles, Thank you very much for reviewing iSpring here on Capterra! We are super happy to hear that iSpring became your training solution! :) Hope it keeps serving you well!

Replied August 2019

Mike

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed September 2015

Great product for eLearning

I've been using iSpringLearn since June of 2010 (back then it was called iSpringOnline). My company uses this eLearning platform to deliver comprehensive on-line classes for CNC training - to industry and academia, including FANUC Certified Education CNC Training curriculum. (CNC stands for computer numerical control, and is used with industrial machine tools in manufacturing companies.) The iSpringLearn eLearning platform provides a robust virtual classroom, and integrates flawlessly with other iSpring products (like Presenter and QuizMaker). We also utilize .pdf files and Word documents, which can be quickly and easily uploaded. Other types of media, like videos, can also be utilized, but to date we do not use them. I think anything that helps you make a point can be delivered via the iSpingLearn platform. As the content developer, I especially like the simple and logical folder method used to organize content. A main folder contains the entire class. This folder's attributes can remain consistent for all class content (though individual content items can stray from defaults). Sub-folders (directly under the main folder) contain content for main modules. Sub-folders under main modules contain content for lessons. Lesson folders contain the activities for each lesson (presentations, reading materials, tests, exercises, etc.). With one of our on-line classes, for example, there are 10 main modules, 28 lessons, and well over 150 content items. While the iSpringLearn product has always been very good, countless updates over the years and a recent major upgrade to the user portal (where students work) are amazing. They provide students with a simple-to-use yet comprehensive learning environment. It's all topped off with great pricing and (in my experiences) unlimited storage. While there is a limitation to a given file's size, I have found no limit on the amount of content I can upload. I currently have over 9gb on the iSpringLearn platform. I encourage anyone who needs to share training content to include iSpringLearn in their list of potential providers.

Vendor Response

Hi, Mike! Thank you for your wonderful and valuable feedback about iSpring Learn! We greatly appreciate it.

Replied September 2015

Martin

Education Management

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

Building an e-learning course with iSpring Learn

I tested iSpring Learn for the development of a prototypic web based learning environment of a preparatory course for the seminar "Presentation and Slide Writing" at the University of Regensburg. For the creating of the learning modules I used iSpring Suite which integrates in Microsoft PowerPoint. Existing Slides were enhenced with several types of media and then uploaded to iSpring Learn. Then the modules, other learning materials and quizzes were combined with the learningpath feature within a few minutes. The plattform itself is very clean and apealing for the learner and the administration is intuitive (in comparison to moodle). The process of the learners can easily been followed by the extensive report functionality. In the process of setting up the course the support at iSpring Solutions was fast and helpful (chat, email and bulletin boards).

PROS

- Learning Path Feature (good for micro learning contents and big courses) - Integration of Content (SCORM 1.2/2004 packages, FLV videos, MP4 videos, MP3 audio, SWF, reference documents (PDF, DOC, XLS, PPT)) - Clean look (does not distract) - User management (users can easily be imported and administred)

CONS

- no dowload of excercise sheets possible (yet) - no bulletin boards (users can only interact with others in discussions within a course)

Vendor Response

Hello, Martin! Thanks a lot for sharing your detailed overview of using iSpring! We are sure it will be of a great value to anyone who is looking for a complete e-Learning solutions! Keep up the great and let us know if we can be of help :)

Replied September 2016

Ciara

Mechanical or Industrial Engineering, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2020

Ispring learn and suite

PROS

Direct export from ISpring Suite to ISpring Learn Easy to set up

CONS

Includes inactive users in the distribution list which confuses us if the inactive users still receives email notifications. the previous quizzes cannot be opened with the new version. an error saying the file is corrupt... kept popping up.

Vendor Response

Hi Ciara, Thanks a lot for sharing your experience with iSpring Solutions. It's amazing to hear that it suits your needs just right! Keep up the great work and please send any questions to support@ispring.com

Replied August 2020

Vashi

Primary/Secondary Education, 201-500 employees

Used weekly for less than 6 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2017

iSpring Suite 8.0

PROS

A very useful add-on for PowePoint lessons. It allows for creation of all types of quizzes (matching, multiple choice, survey, true/false etc.) It is a powerful companion for teachers who want to create interactive lessons/quiz on html, while giving meaningful feedback. It gives power to the designer of the learning material. It allows the creator to give cues to the students about their misconceptions/wrong answers, can restrict the motion among the slides, thus forcing the student to follow a specific lesson before attempting the questions or it allows free motion throughout. The database of character is quite vast too, giving several possible scenarios and emotions. It is very user friendly. Any one can master it in less than one hour, no specific training required. All you need to know is how to use PowerPoint. It provides various options like narration, interaction With its other features like embedding Youtube Videos, web objects, screen recording , various publishing formats, and so on, it can transform a simple PowerPoint into an amazing self-containing course with learning resources repository, compatible with smartphones, tablets, PC and laptops. It is literally extending the classroom to the pockets.

CONS

One improvement would be, to have a wider character range, with more emotions and also to have animated characters so it brings the 'real' feel during the lesson.

Ronnie

E-Learning, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

Intuitive and ease of use. Very effective educational software.

PROS

The ease of use and it's intuitive nature. The software easily works with Power Point and can be implemented as an LMS with a click of a button.

CONS

The online video screen recording has some issues. Most of the time works and at other times it doesn't. Also, there needs to be a screen shot image functionality similar to Snag it.

Vendor Response

Hi Ronnie, Thank you for sharing your sincere opinion about iSpring Learn here on Capterra. We are sure it will be helpful to anybody looking for an LMS. Keep up the great work! As per you feature requests, please forward them to support@ispringsolutions.com.

Replied June 2018

Robyn

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

Perfect solution for online training program

First and foremost the customer service has exceeded expectations. Rep. has gone above and beyond to help get the program launched. Knowing that they are so responsive is very reassuring when and if I should stumble. Again, we are only about a month into implementation. Everyone that has seen or used the software is excited about the potential

PROS

iSpring has a variety of quizzes, assessments and simulations that allows me the flexibility to create a comprehensive and challenging training program.

CONS

We are about a month into the software. At this point the only con is the content library. Though there are so many images available, I need some more industry specific. I am being picky here... overall it gives many options

Vendor Response

Hi Robyn, Thank you very much for posting such a detailed review of iSpring products and service here on Capterra! We appreciate it a lot! :) And by the way, if you have a specific request for CL characters, please send it to support@ispringsolutions.com. We are constantly updating our Content Library based on our clients' demands. Hope iSpring keeps serving you well!

Replied June 2019

Igor

Electrical/Electronic Manufacturing, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

Flexible & functional

Very reasonable price/quality relation, qualified tech. support, vendor develops this product constantly and adding new extended functionality.

PROS

Easy to start and intuitive, flexible enough. You can quickly convert PowerPoint file into LMS format. Convertion does not affect animation and movements of PowerPoint slides.

CONS

Complicate in case of existing program changing. You can't attach some types of files. Built-in webinar tool has limited functionality and you have to use only PowerPoint which is already converted and placed to LMS.

Vendor Response

Hi Igor, Thanks a lot for sharing your opinion about iSpring here on Capterra. We greatly appreciate it and hope that iSpring keeps serving you well. As per your requests, could you please forward them to support@ispringsolutions.com and one of the specialists will take care of them. Hope you have a wonderful Holiday Season! :)

Replied December 2017

Russell

Automotive, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Initial Set Up and functionality of ispring Learn and iSpring suite

In these current times of isolation web based training will be at the forefront. I am still learning about the package and I know if I need assistance it is there for me.

PROS

All training material from Japan is in Power point format. Ispring suit intergrates with this software beautifully .

CONS

The help notes do not always address "How to " I have had two main issues so far and was resolved by the help desk. As a trainer I like to work things out by myself however in both cases I hit a brick wall. Both issues were easily corrected when the solution was pointed out.

Reason for choosing iSpring Learn

iSpring had the authoring package and the LMS which intergrates nicely. Value for money.

Vendor Response

Hello Russell, Thank you so much for sharing your experience with iSpring solutions and service. We are happy to hear that it suits your needs. Keep up the great work! Just in case, if you haven't checked it yet, here we have lot's of help materials: https://www.ispringsolutions.com/support

Replied April 2020

Junellen

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

iSpring has helped us make major improvements to our training program!

PROS

The basics of iSpring were easy for our team to learn... if you've used Power Point you can easily create great training modules with iSpring.

CONS

There really are no cons to iSpring. It's worth investing some time to learn some of the more advanced features like creating simulations and interactive learning.

Vendor Response

Hello Junellen, Thank you very much for reviewing iSpring solution for eLearning here on Capterra. We greatly appreciate it. Keep up the awesome work and in case of any questions, please shoot an email to support@ispringsolutions.com. Our Support specialists will be happy to assist!

Replied July 2018

Rudolf

Professional Training & Coaching, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

enjoyable

PROS

Friendly, easy to use, online videos helped me a lot to get to grips, had some issues changing my URL as I started out, but I got online help. Still need some help to get my eCommerce tested with Paypal - dont know if this is set up correctly as iI need another credit card to test the purchase

CONS

Seems some of my fields I selected in iSpring does not poplulate in iLearn. So I end up doing it twice? Would like to get more quiz types? When publishing online; I have to wait and cannot use MS Presentation while the upload publishing it taking place.

Vendor Response

Hi Rudolf, Thank you for submitting your sincere feedback about iSpring here on Capterra. we greatly appreciate it and hope that iSpring keeps serving you well :) As per your questions, could you please forward them to support@ispringsoltuions.com? One of our specialists will get back to you shortly!

Replied July 2018

Michael

Management Consulting, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2016

Learning site up and running in record time !

I have been using iSpring to create in house training from PowerPoint for a while now and the response from my clients has been great. We have been hosting on my clients internal servers and the results have been very positive. They recently had request from some of there external partners to make some of the content available and I signed up for the iLearn hosting as a solution . I was able to set up a learning site in a very short time and have it reflect my own Branding and payment options in a surprisingly short time even though I have had little previous exposure to Learning Management systems.

PROS

I was impressed that I could just follow the simple steps outlined to have a fully functional Learning Management site up and running in such a short time. I am a very small operation and iSpring Learn let me present a professional interface and keep my attantion on my main business of developing content .

CONS

Since I have only been using for a short while many of my questions are more likely because I was focused on just getting up and running and have not had the time ( or happily the need ) to dig into the capabilities a lot just yet.

Vendor Response

Hi, Michael! Thank you so much for sharing your feedback about using iSpring Learn! Keep up the great work and please let us know if you need assistance with anything :)

Replied August 2016

User Profile

Low

Verified reviewer

Government Administration, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2021

Non-feature rich. Expensive

Not so pleasant as I had to re-narrate each slide multiple times.

PROS

Relatively intuitive to use, except for the dialogue simulation. Features allow for some interaction and engagement for users. Integrates with Powerpoint.

CONS

Not many features available. Per-year cost is high. Narration editor is not very intuitive and time-consuming.

Reason for choosing iSpring Learn

slightly cheaper. Integrates with Powerpoint

Vendor Response

Hi Low, Thank you so much for reviewing iSpring here on Capterra! We appreciate it greatly. As per your cons, we understand that the price point is a consideration for many users of eLearning products. However, we hope that you feel like iSpring Suite Max provides great value for its price by making the creation of courses, quizzes, video lectures, interactions, and much more superfast and easy. As you know, you get access to a Content Library that contains over 68,000 eLearning assets, templates, and characters to help you build courses faster, as well as an online space for teamwork and collaboration on courses. Moreover, the cost includes regular software updates and our highly trained support geeks are always ready to help you 24/7. Hope this makes it feel like a better deal! Hope that you keep enjoying working with the product :)

Replied April 2021

Anonymous

11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

iSpring Learn

manage training more easy

PROS

user friendly, mobile access, manage content easy

CONS

maybe export report can be format PDF or diagram

Vendor Response

Hello, Thank you so much for reviewing iSpring here on Capterra! We appreciate it greatly. As per your Cons, exporting to PDF is available for the Quiz and Dialog Details report. Here's how to do it: https://docs.ispringsolutions.com/ispring-learn/exporting-reports-to-pdf-30409588.html Also, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support https://www.youtube.com/user/iSpringPro/videos Hope that helps! And keep up the great work.

Replied November 2022

Christopher

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2016

Great experience

We had just recently changed our LMS support vendor to iSpring. There was one additional customized unique feature that we wanted to implement. iSpring was able to provide this feature at an economical price. The iSpring Development team had the new feature configured and tested very quickly. We were then able to implement this feature into our course easily without any issues.

PROS

Excellent support, Easy of implementation, Custom reports drill downs to detailed information.

CONS

Would like to see future development of the ability to custom grade student quizzes before they are allowed to advance to the next section.

Vendor Response

Hello, Chris! Thank you very much for sharing your feedback about using iSpring Learn! We greatly appreciate it! I will forward your request to our Product Development team. We hope iSpring keeps serving you well :)

Replied August 2016

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