iSpring Suite vs SAP SuccessFactors HCM Suite

iSpring Suite has 1235 reviews and a rating of 4.63 / 5 stars vs SAP SuccessFactors HCM Suite which has 220 reviews and a rating of 3.94 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.63 / 5 (1235)
3.94 / 5 (220)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
October 22, 2021
September 22, 2021
Pros/Cons
  • Pros

  • The video recording/editing directly in the suite, the quizzes are great and that they interface with the Canvas grade book make it awesome.
  • Easy to use ! very friendly - I like the webinars that you are delivering on how to use the tool and what are the best practices.
  • Cons

  • Some drag and drop features missing as in GOMO.
  • When we have technical problems, my company's IT administrators are befuddled on how to correct the issue. I believe this is due to the fact that we rarely have issues, and the poor documentation.
  • Pros

  • Light weight, easy user interface, good reporting and insights , all modules - recruitment, onboarding, PMS, LMS are integrated and provide much more than ATS service.
  • This product has been very helpful for us with my colleagues. The customer support has been really accommodating on all of our concerns.
  • Cons

  • Successfactors login creates problems sometimes because of downtime or IP related issues.
  • Sometimes the admin side can be a little confusing and hard to find what you need to find because we have so much access and there is the classic and new version of it.
Pricing Range
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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