iTacit Software

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About iTacit

iTacit is a workforce app designed to simplify communication and improve engagement between employers and teams. This solution is suitable for organizations in various industries including healthcare, government, banking, manufacturing, plus more. It can be used by HR teams, internal comms, and operational leaders to share critical updates, messages, and new training with remote and in-office employees. The iTacit app is compatible with Windows, Mac, iOS, and Android devices. Within the iTacit workforce app, organizations can access various modules, including Connect, Educate, Engage, and Operate. Connect can be used to manage role-based messaging, notice boards and polls, documents, and usage reports. Educate is an LMS module that features course authoring, autom...

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iTacit

iTacit User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 12 reviews

Louise

Company size: 201-500 employees

Industry: Insurance

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Great software!

My overall experience with iTacit has been great, I find that their IT support team is excellent. Anytime I have issues or I'm not sure how to proceed, they're very helpful - will send me videos (how to's), screen shots or even set up a meeting so we can chat.

Pros

We launched ITacit during the beginning of the pandemic, I think this was a perfect time to launch this new employee intranet as we needed to be more connected than ever. The notice board is a great way to share important information / tips for our employees. It even saves us from sending mass emails.

Cons

The administrative side is a bit more complicated or sometimes does not have all the options that I'm looking for (ex. delete a survey after launching it, the way that the survey results look like), the look of it isn't as user friendly as the iTacit (2.0).

Reasons for switching to iTacit

Wanted a more user friendly, better communication tools, survey options, etc. A new look.

CJ

Verified reviewer

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2021

A new user

Currently, our training platform does not integrate with the policy platform and training is tracked manually; several training modules are purchased as new staff are oriented to the organization and no refresh training is done. With iTacit, we will end contracts with the policy and training platform, automate training compliance tracking and enhance the employee experience with annualized asynchronous, self scheduled refresher training. The people at iTacit are extremely helpful, insightful and patient with me as I build the platform for our use. [SENSITIVE CONTENT HIDDEN] earn their super hero capes on a regular basis and I thank them for it!

Pros

the software is fairly intuitive once you are accustomed to the terminology (i-course, knowledge program). Visually appealing and easy to navigate as an administrator and end user

Cons

Building pages in the software are fairly limited; for example, image placement on a page seems to be limited to left, centre and right with no ability to have the text squared with it as in WORD or PowerPoint. Media Libraries and permission groups seem to be independent of each module and it would be helpful if they were linked or a central library could be referenced by the various modules.

Reasons for choosing iTacit

Canadian based product, competitive pricing and potential for technology to meet our learning goals

Amy-Lise

Company size: 201-500 employees

Industry: Financial Services

Time used: Less than 2 years

Review Source: Capterra

2

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

June 2021

Good Software!

Better communication, more modern look! The person that did our training was great as well as the tech support person! Very fast and efficient.

Pros

Pretty good software overall, the Notice Board is visually pleasing with the option to comment and like posts, similar to facebook.

Cons

Surveys are complicated to set up but gets better with use. Could have some improvement on this regard.

Reasons for choosing iTacit

Local company, good product, good features at a good price.

Reasons for switching to iTacit

Our other intranet was outdated and did not have all the features we needed.

Benjamin

Company size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

Hi Value Training Asset

We moved to iTacit as a resolution to issues with our previous Learning Management System. We have been happy with the customer service experience and the product. Over 90% of our staff reported they were satisfied or very satisfied with the digital migration process.

Pros

The user interface is extremely intuitive; The system has an integrated authoring tool and also handles SCORM really well; Leaders within the organization are able to track and manage their team's training requirements in realtime; The built-in reports are easy to use and reporting data is easy to extract into external dashboards.

Cons

At this point, the software does not have an integrated live video classroom feature.

Reasons for switching to iTacit

User experience.

Ronnie

Company size: 201-500 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2021

iTacit

iTacit is a user-friendly platform, easy to set up, quick turnaround time of our technical issue.

Pros

iTacit helps us to deliver onboarding and continuous training efficiently. Our staff can receive training anytime, anywhere. It is very flexible for educators to conduct the training, especially during the pandemic period.

Cons

We hope that iTacit can add an auto check-in/out feature for the staff to attend the in-class training down the road.