--- title: "Kajabi Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Kajabi. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Kajabi is a good fit for you!" source_url: "https://www.softwareadvice.com/lms/kajabi-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Lead Generation Software](https://www.softwareadvice.com/marketing/lead-generation-comparison/) / [Kajabi](https://www.softwareadvice.com/lms/kajabi-profile/) / Kajabi Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/lms/kajabi-profile/) Reviews [Alternatives](https://www.softwareadvice.com/lms/kajabi-profile/alternatives/) # Kajabi User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 230 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.1/5 - Value for money: 3.7/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 140 reviews (61%) - 4 stars: 53 reviews (23%) - 3 stars: 23 reviews (10%) - 2 stars: 6 reviews (3%) - 1 star: 8 reviews (3%) ### Most mentioned pros - You can build courses, create landing pages, run email marketing, and manage customers without needing extra tools. - From a marketing and sales perspective, Kajabi is very useful because it reduces the need to stitch multiple tools together. - I also liked that the platform feels premium and professional, especially when building customer-facing pages or course experiences. ### Most mentioned cons - Inventory management functions are not available at all that makes it highly challenging to sell physical goods such as branded logbooks. When you have few contacts the pricing structure is extremely aggressive. - I felt the cost was so high, there are a lot of features included that I didn't utilize that was factored into the cost of the platform - I didn't like having to spend so much time learning where to go for what...I would love to have a single space (a command center) where I could look at the screen, find what I need, and implement my plan. ## Kajabi customer reviews Showing reviews 1-25 of 230 (page 1). ### Still loving Kajabi! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like being able to host classes and seminars with Kajabi and the flexibility on the site as well. #### Cons There aren’t much adjustments or updates on the platform. I would like to see some more features like replays directly on the site that customers can access instead of sharing personal links. --- ### The best way to monetize my industry knowledge. - Overall rating: 5/5 - Reviewer: John P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I joined this to market my training programs on new dispatchers. It puts my products and email list with regard to the website under a single roof. It is strong where the consulting side of my business is concerned but the cost is high where you are not selling digital products on a regular basis. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The email marketing series are extraordinarily simple to establish in order to nurture leads who receive my free transport guides. #### Cons Inventory management functions are not available at all that makes it highly challenging to sell physical goods such as branded logbooks. When you have few contacts the pricing structure is extremely aggressive. --- ### Kajabi delivers overall - Overall rating: 4/5 - Reviewer: Greg R. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Kajabi has been a great LMS for our company. It's simple and easy to use. It has a lot of login issues, but overall has been a positive experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Kajabi is a great Learning Management System. It's pretty easy to use and the user interface looks great! #### Cons Kajabi has a lot of login issues. Our customers are constantly not getting password reset emails and such. --- ### Powerful All-in-One Platform - Overall rating: 5/5 - Reviewer: Ibrahim A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s a reliable platform that makes running an online business much simpler. I didn’t have to deal with multiple tools, which is a big plus. But the cost can be a challenge, especially when you’re just starting out.ome features feel a bit limited unless you’re on higher plans. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros You can build courses, create landing pages, run email marketing, and manage customers without needing extra tools. It’s clean, easy to use, and saves a lot of time. #### Cons The biggest downside is the price it’s quite expensive compared to other platforms especially for beginners. --- ### Supportive learning platform - Overall rating: 4/5 - Reviewer: Misha R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Kajabi provided a streamlined, easy to use and functional navigation through the educational program I was enrolled in. #### Cons Not much to say here about what I like the least about Kajabi… it serves the purpose of providing video and pdf content for learning. Perhaps the only thing would be to provide a method of communication. --- ### Easy to use as a student - Overall rating: 5/5 - Reviewer: Stephanie W. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Love how easy Kajabi is to use. Easy to navigate and great when you have to stop and come back. Easy to keep track of what you have completed and what you have left to complete. #### Cons I have only used it as a student. As a student there is not any issues in my opinion. Overall it is a great software. --- ### Kajabi, not for a first timer - Overall rating: 3/5 - Reviewer: Mandy F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Looks like a great product but not for a beginner. If I was able to have a free version and not just a free trial maybe I would stick with it #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros I like this product for other companies already using it so that I can log into one place to find the courses I have signed up for #### Cons It is so very expensive I could not justify the cost for a program that still required me to do so much to maintain --- ### More concern for revenue/bottom line than a customer's experience - Overall rating: 1/5 - Reviewer: Dr. Luella J. - Verified reviewer: Yes - Industry: Higher Education - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered The charge occurred twice. The first month, I did not notice it on my credit card. When I saw it in the second month, I called and complained, and they said it was beyond their 30-day refund. I don't know why they would take advantage of someone who they see did not log in to their product since beginning a free trial. They are clearly money hungry and care more about taking income for two months of a subscription rather than pleasing a curious/potential returning customer. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I have never used it beyond signing up for a free trial, so I can't comment on what I liked about it #### Cons Customer support - I contacted them when I saw that they charged my credit card despite my cancelling within the one week. --- ### Easy to handle - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. With Kajabi I have a tool that helps me to get my hard-earned money as quick as possible. Without any hurdles. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use, very intuitive and lets me all the freedom I need to move forward with my finances. #### Cons To be honest, sometimes it is a little bit confusing, but I also realize that it is my fault to figure it out. --- ### Easy to Set Up and Use - Overall rating: 5/5 - Reviewer: Cameron E. - Verified reviewer: Yes - Industry: Music - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I found it easy and enjoyable to create my course in Kajabi and a supporting community for our students #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I liked most about kajabi was the ease of set up and options to create a community that supports my course easily. #### Cons The limitation of course layouts was a little challenging at times but nothing that put a wrench in the mix --- ### Kajabi Does Email Too! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Because some clients were using other Kajabi software I decided to give the email a try. Overall for the price, I was satisfied with the platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Kajabi worked great for my small email list plus had the segmentation I needed. #### Cons I didn't have any problems with Kajabi's email platform. #### Reasons for switching to Kajabi I wanted to try the platform because I was considering using other Kajabi software & prefer to have everything under one system. --- ### Use only if you have to - Overall rating: 3/5 - Reviewer: Kathie O. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Over it!!! When you are a jack of all trades you master none. They try to do too much making their software slow and clunky. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros I really wish I cut loose sooner. I kept hanging on because I thought it would show my clients I was high quality. But that’s not the case. I’m just a little guy who loves creating content. Kajabi is for the big dogs! It is definitely not worth the money. #### Cons It’s got too many bells and whistles and too many pots in the fire. Because of this it runs slow and clunky. For example I had an email segment set up for 10 people. Instead it went to my entire list. This happened because of that slow spin. That was the final straw for me. Definitely not worth $2000+ a year!! #### Reasons for switching to Kajabi Wix was too cheap looking and lacked the things I needed in 2019. --- ### Kajabi is the ultimate marketing and client tool for my programs and services. - Overall rating: 5/5 - Reviewer: Christian C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered There are many sites like Kajabi out there that either try to offer many different benefits but do not truly excel at most of them and end up being bloated, confusing, and ultimately not as dependable. Kajabi truly nows how to create a seamless powerful process for coaches and content creators. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the main reasons why I love Kajabi is because it is very dependable and they have an amazing dedicated team always updating, and offering support. You can find many apps that try to do what Kajabi does but trust is very important to me... and Kajabi is not only trustworthy but has great style. Other popular apps within their class do not evoke that feeling of trust or warmth that it is essential for marketing across any service based industry. A subtle point but very important to me. #### Cons I would say that it was lacking a true community feeling for my clients but with their newest update... it is truly amazing. Just the new "community" portion is worth the prize within itself... so there is not much I don't like about Kajabi now. #### Reasons for choosing Kajabi Kajabi was able to deliver on what they offered, and they continue to innovate at a fast pace. They really put a lot of effort into creating new exceptional tools within the platform. #### Reasons for switching to Kajabi I like the dependability and trustworthiness of Kajabi... and so did my clients. And it also is more powerful with membership sites. --- ### Kajabi is an excellent but pricey option - Overall rating: 5/5 - Reviewer: Amelia D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was good and would recommend kajabi to more established businesses that already have consistent income. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved the way everything worked together and integrated. #### Cons I disliked the high monthly payment particularly as I was struggling to make my business work. I wanted to have all the bells and whistles but wasn’t yet earning the money to justify it. I also did not live me the product limits. #### Reasons for switching to Kajabi I wanted the email integration/a more all in one platform. --- ### If you want a digital product use this - Overall rating: 5/5 - Reviewer: Chris R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Brilliant and has been amazing in being able to get work done #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved the products I have on Kajabi and also how the quality of everything on the app #### Cons Sometimes it was a little difficult to log in if you have multiple --- ### Kajabi Review - Overall rating: 4/5 - Reviewer: Dale B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered It has been a necessary resource to take our products online, rapidly expanding our scope and services. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The “one product solution” nature of the product (website, LMS, marketing emails, analytics, customer database, podcasts, blog, etc.) #### Cons Price is expensive for non-profits & charities, especially for Canadian companies with the USD exchange rate. --- ### Great software - Overall rating: 5/5 - Reviewer: Nadine H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. No complaints regarding overall use and accessibility #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple and easy to navigate effectively and efficiently #### Cons The layout of the program itself for beginners working with the program --- ### Kajabi is a good all-in-one system - Overall rating: 5/5 - Reviewer: Jeanette D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was good. Customer support was very responsive. I liked the system but I had to hire a virtual assistant team to help me. Ultimately, I decided to move to another product that was less expensive, offered HIPAA compliance, and offered more features. Kajabi claims to be an all-in-one system but it doesn't allow online scheduling, doesn't create a marketing calendar where I can write one post and have it post on 4 social media accounts simultaneously, doesn't offer a 40% affiliate commission, and is not as user-friendly as it claims to be. The system I currently use allows for all of these features plus it's so simple that I can do everything myself and don't need to hire virtual assistants for website management. (I used Kajabi from 2018-2020; therefore, the company may have more features now than when I used it) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Completely customizable; easy contact management system for collecting leads and editing their information; user-friendly with DIY email broadcasts and blogging; great CRM; good for coaching memberships too #### Cons The base product was a bit pricey compared to other systems. There was no online scheduling system when I was using it so I had to have another product for scheduling. Although I could create my own email broadcasts and blogs, I needed a virtual assistant team to create my website and management it. I thought Kajabi was supposed to be easy to set up its website but I found it confusing. #### Reasons for choosing Kajabi My business coach recommended Kajabi #### Reasons for switching to Kajabi I wanted an all-in-one product --- ### Tool with a ton of features but extremely EXPENSIVE!!! - Overall rating: 5/5 - Reviewer: Shivansh B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, other than the pricing and a few lags here and there, Kajabi is a good platform overall. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Honestly, Kajabi is a powerful tool for courses, emails, website management, memberships, and just anything and everything along these lines. I started using Kajabi as a course platform for offering education to my audience and nurturing them...and later, we started using it as a company. Customer support is great as well and we didn't have any issues performance-wise. #### Cons The differentiator was pricing. When there are other tools (say Systeme or Landingi) offering similar (and more) solutions for a very low and affordable price, Kajabi needs to rethink its pricing model. I'd not recommend Kajabi to people who are just starting out with an online business plan. --- ### All-in-one Platform for Managing an Online Business - Overall rating: 4/5 - Reviewer: Danielle N. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Currently I am helping my client manage her Kajabi account. But I first experienced Kajabi a few years back when an online course I bought was hosted on Kajabi. I really enjoyed the experience. The interface was very appealing and easy to use. So, I was glad when my client informed me earlier this year that she was switching from another course platform to Kajabi. Overall my experience on the administrative side has been quite satisfactory. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros As an all-in-one platform, Kajabi is pretty cool. At the moment, we are using it for a few courses; a podcast; lead magnet landing pages and the automatic emails that go out when people sign up for the lead magnets. (We use a separate platform for our weekly newsletter.) For our purposes so far Kajabi has been working out well. And the Kajabi team is continually building out new features. For instance, the podcast feature just came out earlier this year, and they recently added a coaching module. On the occasions that I've needed help figuring stuff out, Kajabi's chat support has been very responsive and helpful. Kajabi also has their own self-service knowledge center with help articles and video tutorials. In addition, Kajabi seems to be quite popular and you can find multiple creators on YouTube with in-depth series covering all the different features of the platform. #### Cons I came across multiple challenges using Kajabi's new Podcast feature. Since Kajabi's podcast feature is relatively new, my client felt more comfortable uploading her episodes to another more established platform. The initial RSS import of existing episodes from the other platform to Kajabi was easy enough, but new episodes are not automatically added Kajabi. Each week I have to manually upload the audio file and copy over the the show notes. Furthermore, our show notes contain multiple links, which we want to open in separate tabs. Kajabi's default is for links to open in the same tab, and there is no option to change our preference globally. So again, I have to set each link manually. Finally, you can upload a transcript as a text file, but you can't format the transcript at all - such as bolding the speakers' names. This plain-text format is challenging to read. --- ### Everything in one place - Overall rating: 5/5 - Reviewer: Elizabeth H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Easy to set up. I used to create my own website using HTML. Kajabi makes it super easy with their templates to drag and drop things into position and all the pages connect - plus I can create pages that are not in the navigation so I love that too. Super easy to create courses too. Customer service is amazing, their Facebook group is filled with all kinds of entrepreneurs, questions asked and answered by experts and newbies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've used Kajabi for about 6 years for my website, course delivery, and membership. Everything I need is in one place with a seamless connection. It means I no longer need to pay for external things like landing pages and video hosting. #### Cons There are still improvements that could be made on the cart, email system, and flexibility of landing pages. Consequently, I use some other apps as add-ons. I'd also love more templates. #### Reasons for switching to Kajabi Kajabi had everything I needed to start selling courses and create a membership online. --- ### Fantastic product - LMS, website builder, and marketing machine in one! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Super great. Really love the product and I'm looking forward to using it even more in 2022. I think if you max out the usage of its features you can run almost all your entire business from one place. While this does increase risk (due to the outages that sometimes occur) it is something that a newer entrepreneur can use to get up and running quickly and easily. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really love Kajabi and endorse the product. But, since the price tag is on the high side, I recommend you use it if you are going to make the most of all the features. This includes using it as an LMS, a website and/or funnel builder, and a marketing management system. The email and CMS features are great and they have recently introduced a coaching and podcast platform as well. Super excited to use these features! #### Cons It is pricey if you are not going to use all the features. It also is software that takes a little while to learn if you are a newbie. #### Reasons for choosing Kajabi Features to cost ratio. --- ### Easy to use and helpful customer service - Overall rating: 5/5 - Reviewer: Osama K. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Kajabi has a come a long way with everything integrated into one system. The mobile app and marketing pages make it well rounded solution to teach online. It is an impressive all-in-one platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We wanted to offer online classes. Kajabi has a lot of features that add to the online classes like marketing and payment. Our main concern was giving the students the content. We easily added audio and video to the course. Payments worked smoothly with Stripe and has many options to customize the price and discounts. It keeps track of the students in an easy way. The best part of Kajabi is the helpful and welcoming support. They really go the extra mile and are patient. Their caring attitude helped me setup the custom domain. Customer support makes Kajabi one of the best choices. #### Cons It does not have an attendance system. Even though it does have quizzes/surveys, tracking attendance will require extra manual work. The price is high (about $120/month) but if you have a hundred students every month, then price is not an issue. You can customize the look and use the templates. --- ### Too many limitations and very difficult to get support - Overall rating: 2/5 - Reviewer: Colleen T. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered See above #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros At this point the problems overshadow the benefits #### Cons The cost for this learning management system is higher than its competitors but given the limitations we’ve experienced, with no support, I wish that we had chosen a different LMS option. For example, our students need to write a quiz and achieve a minimum of 80% before the next lesson is unlocked. If a student achieves under 80% there is no way to indicate what questions they got wrong so they are working blind and become very frustrated. The only work around is to show all of the answers - the correct and incorrect answers which defeats the purpose of having them write a quiz. I have asked a number of times for support and get passed around from person to person. This reflects poorly on our company. If I had to do it over I would choose another LMS. Unfortunately I didn’t know what I didn’t know. If you are considering Kajabi, try to find find people/companies using Kajabi and ask what they don’t like about the it. See if this is a dealbreaker for you. --- ### Great for course creators - Overall rating: 5/5 - Reviewer: Laura B. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am very happy with Kajabi and for those who want a more robust hosting of courses and coaching programs, ita fantastic. The inclusion of so many other tools such as Zoom, videos and more, it's perfect! Having your website entire migrated over to kajabi would allow everything to be in one space. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the versatility of the software to create my course and coaching offerings while maintaining brand cohesiveness. The integrations also are super so that I am able to keep everything organized in one space without needing separate video hosting, etc. For my courses and coaching. #### Cons I find the price is quite high and with the advent of member spaces through squarespace, I can't necessarily justify the additional cost. ## More reviews [Next reviews](https://www.softwareadvice.com/lms/kajabi-profile/reviews/?page=2) --- Kajabi Reviews, Pros and Cons - 2026 Software Advice