Kenexa by IBM is a cloud-based Human Resource Management (HRM) solution that helps businesses manage talent acquisition and employee engagement operations. Key management features include applicant tracking, employee onboarding, performance reviews, succession planning and more.

Kenexa's 2x BrassRing recruiting solution caters to businesses of all sizes across various industry verticals. It also offers multi-lingual support. The solution integrates with Kenexa's 2x Onboard and 2x Perform, providing a single-source for all employee data.

Kenexa offers helps managers in organizations to predict workplace performance of employees with skills assessments and talent consulting. Engagement surveys help managers to understand what motivates and engages their employees. Learning and Development solutions like IBM Kenexa LCMS Premier on Cloud and IBM Kenexa LMS on Cloud helps users to foster growth within the organization.

Services are offered on pay-as-you-go pricing model that includes support via phone and email.



95 Reviews of Kenexa 2x

Overall rating

4.0 / 5 stars

Showing 1 - 20 of 95 reviews

November 2018

Tara from All Seasons Placement, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

IBM Kenexa - Assess

Our company has been able to give more detail about our applicants to customer companies, and been able to verify an applicant's skill level prior to them beginning a job.

Pros

This software integrates into our database, and has a very wide variety of assessments that can be given to potential employees. Being able to provide these results increases our value to our client companies. We are able to clearly and easily interpret the employee's skill level, and determine whether they are a match to the positions.

Cons

For a time, the software was not integrating cleanly, and would often interrupt a testing session, causing us to lose out on candidates who became frustrated with the process. However, this has been remedied.

August 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

August 2018

Nice software with many Bugs till date

Pros

Uploading of the profiles is quite easy, with an ease of access.

Cons

Auto fetching of the details from the Resume is very very bad, also many times after uploading the profile from vendor portal and followed by completing the Application of the candidate , still it shows as Incomplete.

July 2018

Kat from Extension

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Functionality

3 of 5

July 2018

Easy to Use

Pros

Very easy to use, you can create your own tests or batches of tests to send to candidates, doesn't require a lengthy log in process.

Cons

IBM Kinexa is pretty basic. There aren't a ton of offered customization options. Very simple platform.

July 2018

Kevin from Harper Associates

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Functionality

5 of 5

July 2018

Good tool for evaluating Microsoft Office skills

Pros

It's easy to use once you know the process. Gives you the option to test people for any version of office and typing speed. There are many other programs that this can test for as well, but we mainly use it for MS Office testing. Can administer from anywhere, and the person taking the test can do it from anywhere.

Cons

The user interface is not very intuitive. Once you get used to it, it's not so bad. Needs a refresh on the user experience.

June 2018

Abby from Cory Companies

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Very Detailed Assessments

Would be great if we can create a customized assessment, but I like it overall.

Pros

Most notable pros include:
- Detailed assessments results (includes visual charts, follow up questions, expectations, and how to improve)
- Ease of use to enroll test takers
- 100+ assessments options
- Customer service is helpful and prompt

Cons

I think the search function could be better. It would also be great if we can see a live view of our remaining balance/credits, instead of having to call customer service.

May 2018

Malay from Factors Group

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

3 of 5

May 2018

Interesting ATS but needs lot of feature improvements

Good but can be more effective

Pros

Is quite fast on data retrieval for candidate profiles, etc
Good for high volume data
Good options for customization

Cons

Customer support for custom feature is very slow
The look and feel is not very user appealing
Onboarding is in a mess !

February 2018

Betty from Edward Consulting

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2018

Loved working with this software, it is easy to learn and get around

Pros

The ease of use trying to run reports, it was easy to find the field you needed and you could pull in what you needed

Cons

Sometimes, you cannot be on the system when a colleague is on it. That was a problem at certain times of the day

January 2018

Steve from NCTC

Review Source: Capterra


Ease-of-use

1 of 5

Functionality

1 of 5

January 2018

IBM Kanexa Talent Acquisition Suite review

Cons

There doesn't seem to be any intelligence contributing to the output. As a hiring manager, I'd get resume's that met none of my criteria, but did contain certain keywords in a completely unrelated context

October 2017

Carl from AECOM

Company Size: 501-1,000 employees

Review Source


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

October 2017

Absolutely Awful

It’s the sort of system you would recommend to a competitor you really did not like.

Pros

The system seems to be able to cast a wide net across the internet, the response to most ads is generally good. Of course with the prevalence of aggregator websites most ATSs will provide a good ad response.

Cons

The system has become slow and clunky, a number of basic features do not work. Running any kind of search that involves more than one key word just does not work. Searches tend to turn up random results where the key word you search on are absent.

July 2017

Patricia from Sky Valley Resorts

Company Size: 51-200 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

With the demand of finding the right talent Kenexa helps take out the guess work

Pros

There are several pros to this product, for example, you can test your applicants and receive the results fairly quickly

Cons

You have to use Firefox to complete some of the testings you just can't use Google or explorer to complete all of the testings.

July 2017

Jeffrey from AECOM

Company Size: 1,001-5,000 employees


Ease-of-use

1 of 5

Functionality

1 of 5

July 2017

Needed pricing

Not helpful at all.

Pros

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Cons

This site could and would not provide pricing. Not sure what the use of this site is if it cannot provide pricing.

June 2017

John from AspireHR

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

June 2017

Former Sr Project Manager for IBM Kenexa software

Pros

Ability to configure to customer's requirements that vary widely from customer to customer. Ease of use.

Cons

Doesn't integrate easily with other IBM talent suite modules or HR systems of record. Clunky interfaces.

February 2017

Steve from Sykes Assistance Services Corporation

Company Size: 501-1,000 employees


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

February 2017

Dated

Pros

Easy to use web portal. From login to assignments to result reviews with ease. Choosing and sending assessments is very simple.

Cons

Dated product and spotty functionality at an end user level. Many reports of assessment crashing on candidates.

February 2017

Matt from Uline

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Matt Wolbrink Review

This is a great tool now that we have it implemented. The transitional period was seamless. And now that we are up and running the new HR System is amazing compared to our old home grown system.

Pros

User Friendly, Easy to Learn.

Cons

Can be overwhelming with multiple windows / pop ups for each click.

January 2017

ASAD from ASAD ALI

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2017

To enhance my knowledge and capabilities by working in a dynamic organization that prid

To enhance my knowledge and capabilities by working in a dynamic organization that prides itself in giving substantia responsibility to new talent

Pros

YES I LIKE YOUR SOFTWARE

Cons

ASAD ALI

January 2017

Arden from MEDHOST

Company Size: 501-1,000 employees

Review Source: GetApp


Ease-of-use

2 of 5

Value for money

1 of 5

Customer support

3 of 5

Functionality

2 of 5

January 2017

It's 2017 and time to move on

Simply put, this LMS is outdated and far from user-friendly. I say this when I compare to the competing products as well as my own experiences being the administrator for our company. It took IBM over 2 weeks to even believe me when I was having an issue. It took another month for them to actually get it resolved, even though it was an escalated issue affecting out production environment. As a customer, I can't believe that it took them that long. I struggle to find much that is good about this LMS. It's restrictive and costs an exorbitant amount of money for the limited functionality that it provides. I believe this product could be something much more than it is. But, I don't think IBM sees it that way. I've looked at the changes from over the past year or two and... I'm very disappointed. They try and make a big deal out of the upgrades to new versions but... little changes are actually made. I feel like IBM is simply milking this for what they can. IBM either needs to step up their game and do a big re-vamp of this product or drop it. Either way, though, I'm confident that they only have customers at this point because they are stuck in the contracts.

Pros

They do offer, albeit limited, access to a REST API.
You can customize some of the UI elements (looks and placement), though little documentation exists.
That's about it...

Cons

Cost, in every facet.
Difficult and Limited Reporting
Slow turn response time from Support
Limited SCORM Support (Supports up to 2004 3rd Edition, no xAPI support)
Difficult to manage organizations and users (particularly in bulk)
The interface out of the box looks like it's from the 90's (again, it's 2017)
Did I mention the cost?
Limited support for Online Training Tools (GoToTraining, Zoom, etc)

January 2017

rose from Capgemini

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

3 of 5

January 2017

Kenexa Talent Suite

1. The IBM Kenexa Talent Suite is the first platform offered by IBM since it acquired Kenexa in late 2012. This platform not only benefits HR and managers but also appeals to C-level executives (such as a Chief Human Resource Officer) as Big Data and analytics are used to help in finding and attracting the best employees. 2. IBM Kenexa provides a comprehensive portfolio of human resources solutions designed to help businesses acquire, train, and develop their staff throughout the employee lifecycle. The product is a cloud-based solution and is compatible with Mac operating systems along with connected mobile devices. 3. Every vendor on the market likes to suggest that their product can be configured as much or as little as a client wants, but there are no other products on the market that offer the degree of pre- and post-implementation that BrassRing does. Through the deployment of user-generated objects like candidate forms, workflows, and automated rules I can use the BrassRing system to build a self-contained Executive Recruitment practice in a system that is otherwise configured to process 10,000+ hires in a year.

December 2016

Nithin from Antal International

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2016

Very good tool for Talent Management

Being a Recruiter, I have had a chance to use several recruiting systems and IBM Kenexa products have always been easy to use. Good product for the recruitment industry.

November 2016

Emmanuel from Artech Information Systems, LLC

Company Size: 201-500 employees


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2016

Kenexa-Brassring

Working with IBM as one of our top clients; it was simply one of the best tools to use that was already compatibility with the business model we had set up at the time. Kenexa makes it easy for us to track candidates with its ATS that was implemented. We made recruiting a success and alleviated the burden of tracking a large pool of candidates, that though they may not fit at the time, we would be able to utilize their skills in other available areas as they came about.

Pros

Applicant Tracking System included in it.

Cons

Reporting issues

October 2016

Betty from Smithfield

Company Size: 5,001-10,000 employees


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Great system

Kenexa is easy to use and learn. It is very good for beginners with HRIS software. I used SAP when I worked for an energy services company and would like to say it is a very large comprehensive system. I worked in both PR30 and PR40, 2 modules of this program that dealt with personnel records. It has many nuances that you will have to learn to work in it correctly. But it does not take too long to learn. You just need patience. SAP is a huge program and has many modules. Most likely you will not use all modules at work - depends on your job function. It has many nuances and takes time to learn.

Pros

It is easy to use

Cons

Sometimes it gets stuck and freezes when working