--- title: "LatitudeLearning Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of LatitudeLearning. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if LatitudeLearning is a good fit for you!" source_url: "https://www.softwareadvice.com/lms/latitudelearning-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Learning Management System Software](https://www.softwareadvice.com/lms/) / [LatitudeLearning](https://www.softwareadvice.com/microlearning/latitudelearning-profile/) / LatitudeLearning Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/microlearning/latitudelearning-profile/) Reviews [Alternatives](https://www.softwareadvice.com/microlearning/latitudelearning-profile/alternatives/) # LatitudeLearning User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 160 ### Secondary ratings - Ease of use: 3.8/5 - Customer support: 4.2/5 - Value for money: 4.3/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 67 reviews (42%) - 4 stars: 63 reviews (39%) - 3 stars: 22 reviews (14%) - 2 stars: 4 reviews (3%) - 1 star: 4 reviews (3%) ### Most mentioned pros - I like this platform because I can enter and train whenever I want and it is very easy to use ### Most mentioned cons - Have not figured out how to import external (third party) training records ## LatitudeLearning customer reviews Showing reviews 1-25 of 160 (page 1). ### Great if you are getting started - Overall rating: 3/5 - Reviewer: Keith L. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 1/5 - Customer support: 5/5 - Functionality: 1/5 #### Pros I have used the free version of this for some time. It is a cost-effective way to publish courses online. #### Cons The out of the box version is ugly. It takes a lot of knowledge and work to make it not look cookie cutter. --- ### Does exactly what I need. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Helps us track certifications for our training department. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros You cannot beat the price. The value of what you get for the money cannot be beat. 100 concurrent users for free is amazing. #### Cons I wish the reporting was a little bit better. I would love to be able to see better stats regarding questions missed on tests. #### Vendor response Great news. Our R&D has worked diligently over the past year to give our users a more robust reporting experience. Please take a moment and see the newest reporting capabilities you have at your fingertips. Replied April 2018 --- ### Difficult to Learn - Overall rating: 3/5 - Reviewer: Steven A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 1001-5000 employees - Product usage: Used weekly for free trial - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was looking for a way to run an online school. I did not find what I needed and would not recommend this website based on my experience. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros It seems to look nice. What? Do I need to add more before you will allow me to go on? There is nothing more good I can say about it. #### Cons It is difficult to setup and create courses. There are many other LMSs out there that are much easier for the teacher to setup and use. I was looking for a replacement for Instructure's Canvas that also has a free for teachers service, but does not allow the setup of a school in the free for teachers program. LL seems to have the school, but it leaves a lot of unanswered questions and no apparent way to find the answers. What would have been better would be if they automatically enrolled you in their own course that explains how to use their service. Frankly, I just got frustrated trying to figure it out and gave up. It just was not worth the effort. #### Vendor response Steven, In addition to using our Forever Free LMS, we also offer a Tools Bootcamp which is 6 hours of one-on-one training. At the conclusion of the Bootcamp you will have a full overview of over 70 configuration and operation tools designed to assist you in organizing people, organizing content, configuring the user experience, managing people, managing enrollments and tracking progress. Replied August 2018 --- ### Not a bad system for the money - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's ok. Not the best on the market. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros A lot of functionality and features. Definitely will meet a majority of a company's needs. This is a big strength of the system. #### Cons It's not very user friendly. The learning curve is high and even then the steps are very complicated. Seems like they could find easier ways to do tasks. --- ### Effective once all the steps are complete - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used other for less than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The product and support elements were there for my organization when most needed; this was hugely appreciated and just-in-time. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Ability to assess with custom assets - the functionality is clean and simple and easy to populate with custom questions and distractors. #### Cons Over-engineered system for importing new users - hierarchy options try to drill too deep. When importing users I have to complete several other group requirements that are unnecessary for my implementation. #### Vendor response We pride ourselves on being responsive to our amazing clients. We even have a program that ensures we will be there months/years of your initial setup. Our ClientCare¿ program ensures your training program operate efficiently with prompt resolutions to your concerns, regular check-ups, periodic updates and administrative support to paying clients. Replied May 2018 --- ### There is a small learning curve. Overall easy to use and very functional. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Paper & Forest Products - Company size: 1001-5000 employees - Product usage: Used other for less than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use this software for my online classes for working towards my master's degree. It works well for short video and discussions. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software is easy to use once you have learned how to. The learning curve is small. Uploading is very easy to complete. There is a very nice free version to use #### Cons There is a learning curve, but it is a small learning curve. The software is difficult to use with Macintosh. Tools can be confusing at times. #### Vendor response To help get our clients over the learning curve we provide LatitudeLearning's Tools Bootcamp which comprises of one-on-one training sessions that walks you through the basic tools available to aid in the configuration and operation of your LMS. Replied May 2018 --- ### it is intuitive and easy to use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used monthly for more than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it enhances productivity and organisational memory #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros the ability for a user to easily navigate, quick load time as well as the freedom to integrate third-party applications. Moreover, the ability to create online assessment alongside distractor randomisation is one of the best things i admire about it. #### Cons in terms of content management, it doesn't always work well when it comes to personalising the web for a new users #### Vendor response Thanks for your feedback. We love hearing from our users. Please feel free to expand more on personalizing the web for users via the link below: https://www.latitudelearning.com/lms-enhancement-suggestion Through our myLMS¿ program you can tailor your LMS to your specific needs. Replied August 2018 --- ### Great platform for education - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used monthly for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Thia software helped me to organize my program into a structure that was appropriate for this platform #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Latitude learning provides opportunities for educators from all backgrounds and is a Professional platform to share information #### Cons I wish I would have spoken to someone from the company about how best to implement my program, other than that it's a great tool #### Vendor response We offer a Tools Bootcamp that gives a one-on-one training that will walk you through all the basic tools available to aid in the configuration and operation of your LMS. It's an amazing program we offer that has benefit many of our current clients. If you are interested please reach out for more information. Replied April 2018 --- ### It's a very basic LMS with limited options to customisation - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros They have a good cart. The system is simply designed and has courses to go with, the initial setup is easy to do. It's good LMS for starters or for teachers trying to move their teachings online. #### Cons Can not customise at all, the lack of customisation kills it the most. The initial setup is easy but once your start creating ore-requisites for the courses or groups it gives a serious hard time to setup and the support is as good as not there. --- ### A Pioneer in Learning who Fell Behind - Overall rating: 3/5 - Reviewer: Aaron P. - Verified reviewer: Yes - Industry: Wholesale - Product usage: Used other for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was my first foray into online learning platforms, I learned what worked for me and what didn't. I learned some of the ins and outs of creating an online learning platform. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like LatitudeLearning for what they were a few years ago: a pioneer in online learning platforms. They had a feature-rich platform that met my expectations for a learning platform back then. #### Cons The platform hasn't evolved fast enough to keep up with new competitors. There are platforms available now for less than LatitudeLearning with a broader (and more useful) feature set. Creating and launching courses is much simpler in other platforms. In short: they've fallen behind. --- ### Latitude Deserves Five Stars - Overall rating: 5/5 - Reviewer: Ray M. - Product usage: Used unspecified for unspecified - Reviewed: January 2015 - Review source details: This review was submitted organically. No incentive was offered I run a training and development firm which specializes in Customer Focus and Service Excellence. It is critical that we practice what we teach. The same must be true for any strategic partners we work with. When we launched our web-based customer experience certification training program we needed an LMS provider that exemplified our service values because to our customers the learning interface is us. After a lot of searching I found Latitude. They have been my valued partner for over four years. The bottom line is that I can count on them for help and support when I need it. Their account executives are focused on understanding my business, tailoring what they offer to help me achieve my objectives and focused on building strong relationships not how much they can get in fees. The Latitude system is pretty user friendly but you can't be a novice. You need to have reasonable analytical skills and a basic understanding of HTML is helpful if you want to figure out how to take advantage all the system has to offer. The good news is if you get stuck, you can access a pretty good library of training resources or purchase the support you need at a very fair price. The best measure of a Company's service capability is when something goes wrong. Since I have been working with my partners at Latitude I have come to depend on the tremendous reliability of their technology. That is until 3 days before Christmas 2014 when one of my clients informed me that there was a major problem with my portal. All of the extensive customization we had brought to our portal was gone. I called the service team, they jumped on the problem immediately and within less than an hour all was resolved. The service person followed-up up with me to ensure I was content as did my account managers one who was away and the other who was home sick. When it comes to technology, nothing is perfect and things can go wrong. It is naive to think otherwise. So when you get this kind of rapid response and follow-through when there is a catastrophe it only proves how good a partner they are. The other thing I like about my partners is that they are continually looking for ways to make their system more user friendly, responsive to client needs and adding new bells and whistles. I am so pleased with Latitude that I have referred colleagues and clients. If you need a robust, comprehensive and reliable learning management system, Look No Further Than Latitude. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### An overall good experience: good LMS, great customer support - Overall rating: 4/5 - Reviewer: Matthew B. - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The LMS is very reliable The support staff are superb at resolving issues and very friendly Latitude seriously values its clients' input and works hard to provide them with the features they want #### Cons The interface and system design are sometimes user-unfriendly, but Latitude is working to make both better The interface also looks dated but that's also something Latitude is working to fix #### Vendor response Matthew, Great to hear you are finding LatitudeLearning as a reliable LMS. Your experience and success are important to us, which is why we are working to improve our product and the overall success of your training program. Replied June 2017 --- ### User Friendly - Overall rating: 5/5 - Reviewer: Brian V. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros LatitudeLearning provides Great Customer Support. Easy implementation and customization. User testing was great too. #### Cons LatitudeLearning was kind of expensive to buy/subscribe. I'd recommend they come up with a more cost friendly option. #### Vendor response Brian, I agree, our ClientCare is a top-notch team that prides themselves on responding quickly and resolving customer concerns is a timely fashion. I'm interested in learning more about the price quotes you encountered. Industry-wide, we are extremely competitive and generally have one of the best prices considering the overall functions and features we provide. Replied April 2018 --- ### A robust LMS - Overall rating: 5/5 - Reviewer: Dan B. - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, structure of system fits organizational design of a business, easy to upload content and deploy coursework #### Cons Batch User Import can be a struggle to get it right, once you do it's a great tool that can save time --- ### When I was primary admin all went well, we shifted with growth and I moved training, all seems fine - Overall rating: 4/5 - Reviewer: Martin C. - Product usage: Used other for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. staff training & development options #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is intuitive and easy to set up, assign users and the ease of use and access for self training works well. #### Cons Of course us being a non-profit all costs are always our issues regarding budgeting, so the access to free is imperative for us. #### Vendor response Martin, It's for clients like yourself that we provide Our Forever Free LMS up to 100 users. You'll get the same feature-rich LMS in use by Fortune 500 companies plus over 70 free e-learning courses. No contracts. Use it as long as you want. Unlike other free learning management systems that require you to install software, our is a hosted free LMS. Replied May 2018 --- ### Good reports, user friendly - Overall rating: 5/5 - Reviewer: Carmen D. - Verified reviewer: Yes - Product usage: Used other for more than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ability to customize the site. We were able to put our logo in to make it more personalized. Very easy to add or delete users. Good reports #### Vendor response Carmen, Glad you were able to customize your LMS. Our team works hard to ensure our clients have a positive LMS experience. Replied June 2017 --- ### We love Latitude so much we signed a five year deal! - Overall rating: 5/5 - Reviewer: clay k. - Product usage: Used weekly for more than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. Customer support is excellent, responsive and genuinely seem concern for our satisfaction. #### Cons Would like a more contemporary look and feel, kind of like this survey. Would like a more contemporary look and feel, kind of like this survey. #### Vendor response It goes both way, Clay. We love having you are a valuable client. As you know, we are constantly working to improve our product so we can continue to win your business. Replied June 2017 --- ### Product - Overall rating: 4/5 - Reviewer: Nikkia C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used other for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered I had some trouble signing up at first but once i was able to get the correct account the site was great. I was able to use some of the courses as educational hours for work. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros I like that I can access online courses for free. #### Cons The content of the courses need to be updated. I believe I may have taken all the courses I can. There is nothing new that I can take. --- ### I use it at work for Continuing Ed. - Overall rating: 3/5 - Reviewer: Laura H. - Product usage: Used other for more than 2 years - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am able to obtain my Continuing Education credits. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It's pretty easy to use and answer questions. The examples are relevant to what I do. The children are cute. #### Cons If you miss a question on the test you have to start all over again answering the test questions. It makes it difficult. #### Vendor response Laura, We love hearing from the end-user. Thanks for the positive words. We agree... children are cute. Replied October 2017 --- ### We couldn’t have done this without Latitude Learning! - Overall rating: 5/5 - Reviewer: Mary Ellen E. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used other for less than 12 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros It captures everything you need in an LMS! #### Cons Mobile application of the LMS would be fantastic especially during this COVID era when our essential workers are constantly deployed in the field. #### Reasons for choosing LatitudeLearning The platform is user friendly, reasonably priced and you can get creative with it!!! --- ### Lisa M.'s review - Overall rating: 4/5 - Reviewer: Lisa M. - Product usage: Used weekly for more than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The software is fairly easy to use, once you learn it. Overall Latitude is easy to use but could be more intuitive. Reports could be better. #### Cons The report options need to be updated and provide more options. --- ### Latitude Learning LMS - Overall rating: 4/5 - Reviewer: Miranda Y. - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, if you are a small business with less than 50 employees and you don't have any budget for your corporate training program, this could be somewhere to start. It is cost-effective (fee of zero but excellent customer service experience), as least you have some way to track employees' progress. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Free for employers with less than 50 employees; Responsive and knowledgeable customer service representatives; Contain some open source lectures; Could upload courses, track attendance, and pull reports #### Cons The user interface is a little old-fashioned; They do not have a mobile app I don't believe; The open source lecture content format is old-fashioned --- ### Great LMS for small organizations - Overall rating: 5/5 - Reviewer: Jraan S. - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered I am new to LMS and was looking for one that fits the learning needs of my operations. While most other LMSes out there offers time limited free trials, Latitude's free for 100 active users really is a blessing to small companies. Also more than 70+ pre-loaded e-learning courses are great! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1) Full featured even for the free LMS - announcements, reporting, people manager's visibility of employees' learning journeys, easy enrollment for employees, web/cloud-based. 2) self-guide video is very information and helps someone new to LMS get up to speed quickly 3) Responsive technical support which resolves all my queries 4) Can customize to our company brand 5) #### Cons People Managers need to have an easy way for them to set learning goals for those employees directly reporting to them instead of having to go through the administrators. I do not see this functionality available to them when I impersonate as them to verify what they see. --- ### A strong LMS capable of handing multiple groups and divisions of learners - Overall rating: 4/5 - Reviewer: Jeff B. - Product usage: Used weekly for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros A fully developed LMS that provides comprehensive capabilities. No excuse for not trying out the LMS. I like the certification management abilities as well. The Location codes would be helpful for multi city companies. Approvals features are no found in many other LMSs so it is nice to have. #### Cons Could have a more contemporary look to the LMS, but, it is still is very capable. Not really anything to complain about though. #### Vendor response Jeff: Thanks for your positive review of our LMS. LatitudeLearning is a rich, full feature learning management system. Replied May 2018 --- ### I like the price, but I don't like the user interface. - Overall rating: 2/5 - Reviewer: James A. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: Self-Employed - Product usage: Used other for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I figured out that I needed a better user interface. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that the pricing is low and would help me launch an online training program without too much overhead, especially with the free-tier giving me the ability to beta test my content without having to incur the cost of paying for the LMS. I also like having the ability to run reports on enrolled learners' activity. #### Cons The user interface. It's hard to navigate and it's not very appealing visually. It'd be fine if I was doing certifications for plumbers, but it's not going to keep the attention of millennials, who are my primary target audience. #### Vendor response James, thank you for your feedback. We appreciate the time you took to help us improve the LatitudeLearning experience. Replied May 2018 ## More reviews [Next reviews](https://www.softwareadvice.com/microlearning/latitudelearning-profile/reviews/?page=2) --- LatitudeLearning Reviews, Pros and Cons - 2026 Software Advice