LearnUpon vs Showpad
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.3 / 5
Value for Money
4.7 / 5
4.2 / 5
Customer Support
4.9 / 5
4.5 / 5
Functionality
4.5 / 5
4.2 / 5
Last Review Written
September 13, 2024
February 14, 2024
Pros/Cons
Pros
- The SAML SSO integration was fairly easy and support was very attentive. Our Customer Success Specialist has been very helpful and provided a great plan for us to get started.
- The small number raised by our administrators and course developers have been answered and resolved quickly thanks to LearnUpon’s fantastic team.
- Robust functionality exceeded our needs, awesome support team with great response times, and easy to roll out across the org for different teams to use.
Cons
- Ultimately, this inst that bad of a trade-off for the customer support and constant functionality updates to the program.
- I think at times it can be confusing to navigate through the courses/learning path.
- Having trialled numerous LMS systems, I was beginning to feel that we would have to take the plunge and build an extremely costly personalised system.
Pros
- My overall experience has been excellent. It was very easy to use and our customer/leads really appreciate the ability to access resources on their own schedules.
- Showpad has been great for our Sales team to get access to information quickly when out in the field. It has also been very helpful when following up with prospects.
- Very easy and quick to update, good search function and great interaction with external partners via ' shared spaces.
Cons
- The tracking doesn't cc you in sent emails or can integrate in Microsoft dynamics so information sent to customers is missing and it's very difficult to record it in a CRM.
- I think that the reporting features can be a tad confusing.
- It provided a fix for a constant problem we were having - not having the right literature at the right time.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2021
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
12 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
