Metrics that Matter Software

Metrics that Matter Software

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About Metrics that Matter

Metrics That Matter is a cloud-based solution that helps midsize to large businesses measure learning and development programs through evaluation methods to improve employee performance. Key features of the platform include social learning, learning paths and tracks, asynchronous/synchronous learning, talent management integration and learner portal. Metrics That Matter includes learning modules that allow enterprises to build custom courses for providing training to employees and managers. It uses predictive and descriptive-analytical methodologies to help firms gain insights into effective learning programs and incorporate them with existing modules. Additionally, its dashboard helps visualize reports based on multiple metrics including predicted cost-benefit rat...

Metrics that Matter Pricing

Contact Explorance for pricing information.

Starting price: 

$17,000.00 per year

Free trial: 

Not Available

Free version: 

Not Available

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Metrics That Matter dashboard view

Metrics that Matter User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 11 reviews

Jennifer

Company size: 5,001-10,000 employees

Industry: Computer Networking

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2019

Best software on the market for Learning Analytics

We have been able to use MTM to discuss the value of our learning services with our customer, partners and employees. It helps demystify the "what did they get out of it and how will they use it to be more productive" question.

Pros

Metrics that Matter (MTM) provides a robust platform to capture both post event and follow up learning experience feedback beyond the "smile sheet." Their smart sheets are well researched, provide actionable data, are scalable globally in multiple languages and provide relevant and actionable data. The out of box reports are well thought out and easy to use. And they are very invested in adoption and the standard support services and account team are excellent.

Cons

The standard reports can be a little challenging to customize, however this is improving with their next generation reporting that rolled out this year.

Paul

Company size: 10,000+ employees

Industry: Medical Devices

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2018

A well-designed and well-supported platform based on solid science

We have streamlined training and improved its value to new hires by removing "low impact" modules and replacing them with what the team truly needed. We monitor learning scrap and NPS and this has helped us thin out our offerings to maximize the return on training $$.

Pros

We needed a common and consistent way to measure Sales Training Effectiveness over time. MTM solved the problem of multiple paper surveys (which ended up in drawers) and yielded data and insights supporting changes to our training within the first 8 months of data collection. It's become a valuable tool for all classroom training and is now considered a requirement for any training conducted.

Cons

In some cases, it's a little too powerful - the reporting options and complexity were overwhelming at first, but we have settled into regular, consistent reporting that works now for both the training delivery team and for reporting results and recommendations to management

akram

Company size: 201-500 employees

Industry: Information Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

October 2021

Good experience and it's easy to support our business needs

it's very good experience , and i see that MTM meets our business needs , that way we maintain our Business with MTM .

Pros

Data analysis , students feedback easily to see ,

Cons

we prefer dashboard that summarize instructor performance rate within the year , also to activate notification dedicated for instructors with low rate as reminder

Reasons for choosing Metrics that Matter

meets our needs

Belle

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

October 2021

Great Reporting

It was good but not perfect.

Pros

MTM have us an anonymous feel for our students to complete evals, wherein this evals gave us an assessment for our instructors and improve future training. Their customer service is a 5 as they reply quickly and solve issues in time.

Cons

ease of use. Menu are hard to find most especially for new users. sometimes slow to load.

Nataliya

Company size: 2-10 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2019

MTM. Pros and Cons.

In brief, it's positive experience. Thanks for your cooperation.

Pros

Our company has 2 main pros: 1) Courses quality reports. It's highly important for us to understand how useful vendor trainings are for our customers and is there a point to cooperate with this or that instructor. 2) Digital certificates for course completion which are provided by some vendors is also useful MTM feature. Especially in terms of time economy.

Cons

Sometime customers refuse to follow a survey (Post Event) in MTM. It could be difficult to persuade them.

Reasons for choosing Metrics that Matter

MTM is the only product we have ever used.