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Metrics that Matter

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Overview

[Reviews](https://www.softwareadvice.com/hr/metrics-that-matter-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/metrics-that-matter-profile/alternatives/)

# Metrics that Matter Review

From CA$17,000/year 1 plan

Wondering if Metrics that Matter is right for your organization?

Our Learning Management System Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Metrics that Matter

4.6

[(11)](https://www.softwareadvice.com/hr/metrics-that-matter-profile/reviews/)

Pricing

Starting at CA$17,000.00 usage based per year

### About Metrics that Matter

Metrics That Matter is a cloud-based solution that helps midsize to large businesses measure learning and development programs through evaluation methods to improve employee performance. Key features of the platform include social learning, learning paths and tracks, asynchronous/synchronous learning, talent management integration and learner portal.

Metrics That Matter includes learning modules that allow enterprises to build custom courses for providing training to employees and managers. It uses predictive and descriptive-analytical methodologies to help firms gain insights into effective learning programs and incorporate them with existing modules. Additionally, its dashboard helps visualize reports based on multiple metrics including predicted cost-benefit ratios and performance trends to streamline the decision-making process.

Metrics That Matter enables users to build SmartSheets for collecting information from all stakeholders and facilitate data interpretation. Pricing is available on request and support is extended via documentation, phone, email and online helpdesk.

Wondering if Metrics that Matter is right for your organization?

Our Learning Management System Software selection experts can help you in 15 minutes or less.

## Metrics that Matter User Interface

## Popular Metrics that Matter Alternatives

Main Product

Metrics that Matter

4.6

[(11)](https://www.softwareadvice.com/hr/metrics-that-matter-profile/reviews/)

Ratings Breakdown

-   4.36Ease of use
-   4.67Value for money
-   4.91Customer support
-   4.55Functionality

Pricing

Starting at CA$17000.00 per year

Get Price

Alternative Product

[ELMO Software](https://www.softwareadvice.com/hr/elmo-profile/)

4.5

[(248)](https://www.softwareadvice.com/hr/elmo-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.28Value for money
-   4.33Customer support
-   4.38Functionality

Pricing

Available upon request

Get Price

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Ratings Breakdown

-   3.80Ease of use
-   3.74Value for money
-   3.76Customer support
-   4.02Functionality

Pricing

Starting at $6.30 per month

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4.7

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Ratings Breakdown

-   4.33Ease of use
-   4.86Value for money
-   5.0Customer support
-   4.17Functionality

Pricing

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4.2

[(54)](https://www.softwareadvice.com/hr/ciphr-profile/reviews/)

Ratings Breakdown

-   4.36Ease of use
-   3.98Value for money
-   4.35Customer support
-   4.05Functionality

Pricing

Starting at £5.00 per month

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Alternative Product

[eloomi](https://www.softwareadvice.com/hr/eloomi-profile/)

4.4

[(95)](https://www.softwareadvice.com/hr/eloomi-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.42Value for money
-   4.64Customer support
-   4.24Functionality

Pricing

Starting at $2.50 per month

Get Price

## Metrics that Matter Pricing and Plans

Starting price: CA$17,000.00 per year

Free Trial

Free Version

Basic

CA$17,000.00

usage based, per year

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Metrics that Matter Features

-   Popular features found in Learning Management System
    
    Assessment Management
    
    Asynchronous Learning
    
    Blended Learning
    
    Built-in Course Authoring
    
    Certification & Licensing
    
    Gamification
    
    Learner Portal
    
    Learning Paths/Tracks
    
    Mobile Learning
    
    SCORM Compliance
    
    Synchronous Learning
    
    Training Management
    
-   More features of Metrics that Matter
    
    Academic/Education
    
    API
    
    Corporate/Business
    
    Course Management
    
    Customizable Branding
    
    Customizable Reports
    
    Dashboard
    
    Data Import/Export
    
    eLearning Companies
    
    Employee Management
    
    Employee Onboarding
    
    Employee Profiles
    
    HR Management
    
    Learning & Development
    
    Learning Management
    
    Microlearning
    
    Multi-Language
    
    Multi-User Collaboration
    
    Performance Management
    
    Performance Metrics
    
    Real-Time Reporting
    
    Recommendations
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Single Sign On
    
    Skills Assessment
    
    Surveys & Feedback
    
    Tests/Assessments
    
    Third-Party Integrations
    
    Training Companies
    

## Metrics that Matter Integrations

Canvas

Integration rated undefined from -1 review

Blackboard

Integration rated undefined from -1 review

Cornerstone

Integration rated undefined from -1 review

## Metrics that Matter User Reviews

## Metrics that Matter customer ratings

- Overall rating: 4.6/5
- Total reviews: 11

### Rating distribution

- 5 stars: 7 reviews (64%)
- 4 stars: 4 reviews (36%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.4/5
- Value for money: 4.7/5
- Customer support: 4.9/5
- Functionality: 4.5/5

---

### Great Reporting

- Overall rating: 4/5
- Reviewer: Belle S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It was good but not perfect.

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

MTM have us an anonymous feel for our students to complete evals, wherein this evals gave us an assessment for our instructors and improve future training. Their customer service is a 5 as they reply quickly and solve issues in time.

#### Cons

ease of use. Menu are hard to find most especially for new users. sometimes slow to load.

---

### Best software on the market for Learning Analytics

- Overall rating: 5/5
- Reviewer: Jennifer B.
- Industry: Computer Networking
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We have been able to use MTM to discuss the value of our learning services with our customer, partners and employees. It helps demystify the "what did they get out of it and how will they use it to be more productive" question.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Metrics that Matter (MTM) provides a robust platform to capture both post event and follow up learning experience feedback beyond the "smile sheet." Their smart sheets are well researched, provide actionable data, are scalable globally in multiple languages and provide relevant and actionable data. The out of box reports are well thought out and easy to use. And they are very invested in adoption and the standard support services and account team are excellent.

#### Cons

The standard reports can be a little challenging to customize, however this is improving with their next generation reporting that rolled out this year.

---

### Good experience and it's easy to support our business needs

- Overall rating: 4/5
- Reviewer: akram a.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

it's very good experience , and i see that MTM meets our business needs , that way we maintain our Business with MTM .

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Data analysis , students feedback easily to see ,

#### Cons

we prefer dashboard that summarize instructor performance rate within the year , also to activate notification dedicated for instructors with low rate as reminder

#### Reasons for choosing Metrics that Matter

meets our needs

---

### JCI Manager's Review

- Overall rating: 4/5
- Reviewer: Louis J.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 10000+ employees
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I really like using this tool and the working relationship I have with the MTM staff.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I can farm the data provided to get to ROI, asses instructors performances, and judge if course material is relevant.

#### Cons

Sometimes it is difficult to get to data you like to find. Also, MTM at times puts all the companies data together, vice separating it by region or field.

---

### A well-designed and well-supported platform based on solid science

- Overall rating: 5/5
- Reviewer: Paul B.
- Industry: Medical Devices
- Company size: 10000+ employees
- Product usage: Used weekly for more than 2 years
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We have streamlined training and improved its value to new hires by removing "low impact" modules and replacing them with what the team truly needed. We monitor learning scrap and NPS and this has helped us thin out our offerings to maximize the return on training $$.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We needed a common and consistent way to measure Sales Training Effectiveness over time. MTM solved the problem of multiple paper surveys (which ended up in drawers) and yielded data and insights supporting changes to our training within the first 8 months of data collection. It's become a valuable tool for all classroom training and is now considered a requirement for any training conducted.

#### Cons

In some cases, it's a little too powerful - the reporting options and complexity were overwhelming at first, but we have settled into regular, consistent reporting that works now for both the training delivery team and for reporting results and recommendations to management

---

### MTM. Pros and Cons.

- Overall rating: 5/5
- Reviewer: Nataliya L.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

In brief, it's positive experience. Thanks for your cooperation.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Our company has 2 main pros: 1) Courses quality reports. It's highly important for us to understand how useful vendor trainings are for our customers and is there a point to cooperate with this or that instructor. 2) Digital certificates for course completion which are provided by some vendors is also useful MTM feature. Especially in terms of time economy.

#### Cons

Sometime customers refuse to follow a survey (Post Event) in MTM. It could be difficult to persuade them.

#### Reasons for choosing Metrics that Matter

MTM is the only product we have ever used.

---

### Great Application

- Overall rating: 5/5
- Reviewer: Vinod R.
- Industry: Computer Networking
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall experience is been awesome.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's user friendly. It has lot of different options for generating the reports.

#### Cons

It's little slow to update the details and also while loading the information.

---

### MTM

- Overall rating: 4/5
- Reviewer: Barry T.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used other for more than 2 years
- Reviewed: July 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Staff always ready to help, even when it is beyond their scope they still assist

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Great software to get what you need for Microsoft MCT's !

#### Cons

Everything worked well and support helps when you get stuck

---

### Metrics that Matter by Explorance_Review

- Overall rating: 5/5
- Reviewer: Andrew P.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Good once you understand the system

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ability to see reports quickly and easily

#### Cons

A little difficult to use on my own rep was a star

---

### Perfect Client attention

- Overall rating: 5/5
- Reviewer: Alejandro F.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The good client attention. It was very quickly.

#### Cons

When you have to change your data email, you must speak with the support mandatorily. I had to do that, by this way.

---

Showing 1 - 10 of 11 Reviews

[See All Reviews](https://www.softwareadvice.com/hr/metrics-that-matter-profile/reviews/)

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