Trakstar Learn

RATING:

4.28

(103)

About Trakstar Learn

Skip the classroom, train anywhere. Trakstar Learn's cloud-based e-learning platform provides a simple, training solution for employees working from home, in the office, or in the field. We make it easier for business leaders to enable customers, contractors, their employees, and other key partners for success through dynamic training courses available online With Trakstar Learn, users can create courses, add quizzes and track results. They can upload PowerPoint, Word, PDF, SCORM or video files and create online courses that learners can take on any computer or mobile device. Progress can be tracked in real-time through automated quiz scoring. In Trakstar Learn, users can also manage large-scale training programs by grouping them together in categories, such as "misse...

Awards and Recognition

FrontRunner 2018
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Trakstar Learn Pricing

Trakstar Learn charges based on the features and number of trainees taking your courses.

Starting price: 

$4,599.00 per year

Free trial: 

Available

Free version: 

Available

Organize Training Catalogs
Slide 1 of 6

Trakstar Learn Reviews

Overall Rating

4.28

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Showing 1 - 5 of 101 reviews

Anonymous

Company size: 501-1,000 employees

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

December 2017

Easy to use LMS

Pros

This LMS was a breath of fresh air after using a big name player for the last few years. The software is simple and easy to administer. We have all the functionality we need and can accomplish all the same tasks we did previously but in less amount of time.

Cons

It would be nice if the had a better way to connect with our HRIS and some additional automation. This can all be accomplished through their API but that requires a tech resource we don't have.

Tonya

Company size: 1,001-5,000 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

FUNCTIONALITY

4

July 2019

Easy - Create Powerpoint, Upload it, Create Quiz, Send it out

The National Association of REALTORS made a requirement that if we require MLS (Multiple Listing Service) training, we must offer it online as well. Now we are compliant with that requirement. So there is that aspect of it. Furthermore, we had some out of area members that were not allowing people in their office to join here because we had required training that was only available in person. Because we now have some of that training online and may have other required classes available online in the future, we now have more members. Now that we have online training and I can quiz them on it, I know they know it, instead of just sitting in a classroom where all they have to do is sit there and be awake.

Pros

Ease of use, right out of the "box". We started using Mindflash a couple years ago when everything was called Series and Modules. It was/is so intuitive. Just upload your PowerPoint slides, add some YouTube videos, and create your tests. I enter students one by one because of the way we use it, but I love the option of being able to add them in batches. SO much easier than one by one when you have a lot to enter. When the Series and Modules changed to Modules and Courses, and the classes auto saved, it became even more streamlined! I love the new look and functionality. I love all the options. I don't use some of them, but I like that they are there.

Cons

Not being able to delete (not just inactivate) users. I have had two or three people in my position from other associations call and ask about Mindflash. I tell them what I wrote above (generally) and offer to give them a login so they can see how it looks on the user side. It would be nice to remove them from our system so it doesn't skew our numbers. Also, and maybe this is something I should do, but I have agents contacting me all the time needing me to reset their module. When I explain how they can go to the home page and continue/resume or reset, they seem confused and either don't understand what I'm talking about, or don't see it. A brief "How to use Mindflash" tutorial autoplayed when they first login, with a link to play it again would be helpful, especially for those who are technologically challenged. Also if the house at the top left were bigger that would help too.

Reasons for choosing Trakstar Learn

Again, ease of use. The guy who demoed it for us created a class while we watched, and I said to my boss - I can do THAT. Since it was a requirement we have something for online training, it was a no brainer. We were already set up with it by the time the next company contacted us. Quick and easy.

Erica

Time used: Free Trial

Review Source: Capterra 

EASE OF USE

1

CUSTOMER SUPPORT

1

June 2014

Mindflash Confusion

there are a lot of great functions, but it's a basic website, there are areas that could be tweaked, sometimes its confusing coming in as a newbie, but once you get the hang of it, the website admins think it's cute to move things around on you and change things. i get that you want to update your site, but give us a heads up, send out an email. sometimes adding/dropping people can be a hassle, why can't i archive people from the main trainee page?? when i am trying to add a new candidate, and it alerts me that there is a duplicate email, why can't i clear the cells, if i add them to a group, there is a clear all function, but that doesn't work for the first, last and email options, why have a Clear all Button if it doesn't work?? why is there a manage users page and a trainees page?? that is so confusing and redundant. if i'm trying to archive someone i can't see when the modules were sent and i have to toggle back and forth to clear up the list when if they were all on one page, i could just do everything from one darn page! the site does what we need for a basic training module, but overall, there are some big problems.

Response from Mindflash Technologies

Erica, thanks for taking the time to write a review. Mindflash constantly responds to customer feedback and yes we do make changes to the product. To minimize the disruption it may cause, we send email and in-product notifications about webinars and demos before any major changes. It looks like we aren't meeting your workflow needs. We will follow up to learn more and see how we can improve the flow for you so that we can make your life easier. The Mindflash team

Replied June 2014

Ron

Company size: 11-50 employees

Industry: Mechanical or Industrial Engineering

Time used: Less than 2 years

Review Source 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

February 2018

Mindflash is a Solid but Basic LMS Performer

Even with the cons, I’d rate Mindflash a solid performer. You can quickly provide trainees a personalized dashboard. The content and user management interfaces are easy to use. The quiz options beat most of the platforms we’ve looked at. The platform provides basic LMS features at a very reasonable price. We’ve not had any showstoppers and our content library continues to grow. I’d recommend Mindflash as a solid but basic LMS for learners and administrators.

Pros

Before I review this product, it’s important to note that there is a new version of the product available. We’re currently waiting in line to be converted. However, I don’t think many of these items I’m about to mention will change for us. I’ll mention it where it matters. Mindflash is an easy to use LMS. We brought up a partner training program within a few months. It’s a snap to bring up a trainee dashboard. Just add a little custom text, upload a graphic, and your good to go. The testing features are very good; true/false, multiple choice, multiple correct, label picture areas, label matching, and ordering of steps. The testing features will be even better in the new release. You can easily upload most content types and rearrange the sequence as needed. You can record audio right in the platform. There is reasonable Salesforce integration capability so, invitations and basic reporting can be done right in Salesforce. Administrators can easily flip back and forth between the admin and trainee views. The platform supports courses, series, and catalogs. There is a good set of options when building filters for viewing users or content. You can easily copy and modify course profiles and content. The in-platform reporting in our version of the LMS is abysmal. However, from what I’ve seen in the new version, reporting has some very big improvements.

Cons

Mindflash is best for large enterprises where you can take advantage of higher level subscription plans that have all the features. Since they segment their levels by feature (and not number of seats), we’re missing what I would consider to be basic functionality. We are currently on a legacy plan named Advanced. We can’t modify existing text in invite and reminder emails, we can only add text. We can’t remove the large Mindflash logo from the emails. We can’t customize the certificates for completion of courses and the quality of the existing certificate options is poor. If you need to automate the reminder emails, there is only three interval options, three days, seven days, and fourteen days (you pick one). While it’s easy to launch a trainee dashboard, the layout is not what I’d call a rich UI experience. It’s basic. The mobile options are limited. This is an app for tablets but nothing for phones. You can’t provide a fully public link to a course. The trainee must set up an account to view the content. If you use the public course feature, the system will not synchronize with the Salesforce objects for that trainee. To force the synchronization, you must send an invite to the trainee from Salesforce after they have already started or taken the course, which can cause confusion.

Julie

Company size: 51-200 employees

Industry: Printing

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

June 2020

Overall happy

Pros

I love the ease of use. We looked at several different LMS and mindflash was the easiest to load training, create quizzes, and maintain records. If I need to pull up a specific persons training I can pull up the scores quickly instead of tracking down our old paper records. If I need to update a slide in the presentation, I can change it in the module instead of having to create a new module like some we viewed. Other than some minor confusion, most of the users love the program. They found it easy to use.

Cons

Since we have started using Mindflash we have been bumped around to several different account managers. I will sometimes email the person who last handled the account and they say they have moved on to a different role and someone else handles the account now. It would be nice for them to be proactive and say hi I am your new account manager. Also there is no app and the mobile view isn't good. If I am out of the office and I need to reset an module I have to pull out my laptop instead of being able to do it on the phone. I can't scroll the individual modules and can only see reset the entire training from my phone.

Popular Trakstar Learn Comparisons