Mindflash Software


Mindflash is a cloud-based training solution for contractors, resellers, and other partners of all sizes.

With Mindflash, users can create courses, add quizzes and track results. They can upload PowerPoint, Word, PDF, SCORM or video files and create online courses that learners can take on any computer or mobile device. Progress can be tracked in real-time through automated quiz scoring.

In Mindflash, users can also manage large-scale training programs by grouping them together in categories, such as “missed deadline” or “gold partners.” The system provides reporting tools and can generate reports by group, course, quiz, question or learner.

Mindflash offers content support, mobile management, branded training and customer support. It is built to support large-scale training programs. The system can also integrate with Salesforce.



94 Reviews of Mindflash

Overall rating

4.29 / 5 stars

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Showing 1 - 20 of 94 reviews

February 2018

Ron from Optimum Energy

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

February 2018

Mindflash is a Solid but Basic LMS Performer

Even with the cons, I’d rate Mindflash a solid performer. You can quickly provide trainees a personalized dashboard. The content and user management interfaces are easy to use. The quiz options beat most of the platforms we’ve looked at. The platform provides basic LMS features at a very reasonable price. We’ve not had any showstoppers and our content library continues to grow. I’d recommend Mindflash as a solid but basic LMS for learners and administrators.

Pros

Before I review this product, it’s important to note that there is a new version of the product available. We’re currently waiting in line to be converted. However, I don’t think many of these items I’m about to mention will change for us. I’ll mention it where it matters.
Mindflash is an easy to use LMS. We brought up a partner training program within a few months. It’s a snap to bring up a trainee dashboard. Just add a little custom text, upload a graphic, and your good to go. The testing features are very good; true/false, multiple choice, multiple correct, label picture areas, label matching, and ordering of steps. The testing features will be even better in the new release. You can easily upload most content types and rearrange the sequence as needed. You can record audio right in the platform. There is reasonable Salesforce integration capability so, invitations and basic reporting can be done right in Salesforce. Administrators can easily flip back and forth between the admin and trainee views. The platform supports courses, series, and catalogs. There is a good set of options when building filters for viewing users or content. You can easily copy and modify course profiles and content. The in-platform reporting in our version of the LMS is abysmal. However, from what I’ve seen in the new version, reporting has some very big improvements.

Cons

Mindflash is best for large enterprises where you can take advantage of higher level subscription plans that have all the features. Since they segment their levels by feature (and not number of seats), we’re missing what I would consider to be basic functionality. We are currently on a legacy plan named Advanced. We can’t modify existing text in invite and reminder emails, we can only add text. We can’t remove the large Mindflash logo from the emails. We can’t customize the certificates for completion of courses and the quality of the existing certificate options is poor. If you need to automate the reminder emails, there is only three interval options, three days, seven days, and fourteen days (you pick one). While it’s easy to launch a trainee dashboard, the layout is not what I’d call a rich UI experience. It’s basic. The mobile options are limited. This is an app for tablets but nothing for phones. You can’t provide a fully public link to a course. The trainee must set up an account to view the content. If you use the public course feature, the system will not synchronize with the Salesforce objects for that trainee. To force the synchronization, you must send an invite to the trainee from Salesforce after they have already started or taken the course, which can cause confusion.

July 2016

Megan from Sierra Service Project

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

July 2016

Online Training for Nonprofit Employees and Volunteers

Annually Sierra Service Project trains over 200 adult volunteers and 45 young adult staff members through Mindflash. We use Mindflash for two months a year intensively.

Pros

Very easy to upload videos, PDF and Power Point files.

Very easy to rearrange content, add quizzes, surveys and course/series requirements.

Cons

No spell check in quiz sections.

Content can be slow to load for users with not excellent internet connection.

Wish there was a better method for keeping an account instead of deleting and recreating each year without paying a monthly rate. Ability to make account "inactive" but not accessible for in between time.

July 2016

John from Optex Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2016

Excellent Sales and Marketing Tool For B to B Business

Using Mindflash for both internal and external training allows my company to provide very good training that is clear, informative and easy in-training navigation. Mindflash allowed us to fill a missing piece to selling and properly training customers that need our support installing our products matching our stringent specifications. Using all of Mindflash's features and benefits has made our training the biggest success when launching a new product. Customer support has been the shining star when there is a question or even when we need introduction to numerous Mindflash administrators. We have domestic and international users so having the customer support, multi-language navigation options was very helpful.

Pros

I like Mindflash's tools that help enhance my existing training content making it more attractive and vibrant. Navigation makes managing my content easy. Report and managing users helps my company stay on top of our trained users. Salesforce integration allows me to introduce tasks and tracking customer activity.

Cons

Salesforce integration, being new to Mindflash, was a challenge. But the programmers response and effort help make the integration work helped us utilize the full benefits of using Salesforce with Mindflash.

June 2016

Grant from Eastlink Cable

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2016

Mind flash Review as a Tech Trainer for Eastlink Cable systems

Great online teaching tool, as a trainer for a company that is responsible for training over 700 technicians. When you consider that my tech's are spread out over the entire country (Canada) that is lot of territory to cover. Our training team is small so geographically speaking Mind flash gives us the tool to quickly send out training in a heartbeat. In addition we the tracking and reporting is great. Thanks Grant

Pros

ease of use

Cons

PDF down load of trainee doesn't include all info however excel does

March 2016

Ken from HomeAway.com

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

March 2016

Great LMS and Customer Support

We've been using Mindflash for over a year now and their product and support is top-notch. Improvements are made seamlessly and when there is a problem, customer support is prompt in responding. The interface is easy to use and intuitive. We've been able to launch and grow our eLearning product over the past year with ease and our customers are happy with the functionality and ability to access our courses from anywhere. I'm looking for more improvement on the reporting side and managing users is getting better. I like the ability to create a quiz and an evaluation within the product.

Pros

Ease of use. Great Customer Support. Intuitive for users. Easy to create a course, series and catalog as well as upload content. Great flexibility and choice when it comes to creating a quiz and an evaluation. I like that you can integrate with Shopify for monetizing class offerings.

Cons

Advanced reports could be better. I would like to see more ability and ease of creating customer fields. Would like to see a live environment to produce and conduct virtual learning.

January 2017

Karen from AGC Automotive

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2017

Mindflash Feedback 2017

I think it is a great software, however, for training I am still looking for some added features: i.e. archived scoring, capturing training that has been completed pre-mindflash into the system etc..

Pros

Competency questions and the answer review.
Trainees can view the correct answers.
The use of different applications such as PP, Excel, Word, video

Cons

I would like archived scoring to show if trainees improved.
Add quizzes for live training and a complete functions.

February 2017

Matt from Aging in the Home Remodelers

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

February 2017

Easy to use for both admins and users

I've been a user for over a year now, and the ease of use is a huge reason why we purchased the service and also expanded. We started with the idea that we would only use Mindflash for the 25 agents in our call center, however we now use it for our home office of 200 people, and also use it with our corporate office which does training for another 250 people. It's been a great value and I would recommend it to anybody needing an LMS system.

Pros

Ease of use, ability to track and segment, types of questions available.

Cons

Nothing glaring

July 2011

Dan from GranQuartz

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

July 2011

Perfect for compliance

Their service is the key to this product. They have a great base, a great team, and are very good at opening up their scope to their customers. While they still have some room to grow, their willingness to listen to their customers and implement based on their needs will surely make them stand out in this industry. They have saved me hundreds of hours and thousands of dollars worth of flying around the company training employees to meet OSHA and DOT regulations. I highly recommend Mindflash.

Pros

This is a great option for companies that need to train nationally, especially when dealing with OSHA and DOT requirements. One certified trainer can build the online course and manage training for every employee company wide.

Customer service and communication has been stellar since day one of the Beta testing, and they have always communicated well. They also have a great forum that they are very attentive to, which allows the users to vote as a group on priority issues and features that they'd like to see.

From a company standpoint this is a very good option for internal training.

Cons

There are still some very minor limitations that are being worked on, but these are few and far between. They are working towards better support for individuals who would like to create courses and accept payment.

January 2017

Stephanie from FCTF

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

January 2017

Easy to use training platform

We've had much success with enrolling and tracking our trainees that span multiple states and training needs.

Pros

Ease in creating courses and tracking trainee progress

Cons

Would like some additional features like reminders, easier options to upload handouts into courses and some others.

January 2017

Cameron from Aging in the Home Remodelers

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2017

Great Software for Training

Mind-flash has been invaluable to our company. It has changed the way that we conduct business and cut our cost from a training prospective. Mind flash integrates very well with other software. It is so easy to create mindflash courses when new material is being presented and trained on.

Pros

The ability to get up and do a module whenever we need one.

Cons

Limit of users

July 2016

Michelle from IDT

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2016

One word - wow!

We've been using this for a year to track certification training. Mindflash has helped to make our employees' lives easier because the training is available in one place and can be access anytime, any where they have Internet connectivity and from any device.

Pros

Ease of use for both the trainees, trainers and admins.

Cons

Re-certification is still missing.

July 2017

Connie from UltraLinq Healthcare Solutions

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

July 2017

Mindflash fits our needs for issuing and tracking training within the organization.

Pros

Accessible on the cloud on both computer and mobile device.
Easy to set up new users.
Cost effective for small organizations like ours.
Ability to maintain training results and obtain certificates for records for auditing.
Accepts all file types that we use - PDF, PPT, DOC, etc.

Cons

Not the most intuitive the first time around creating a course or inviting new trainees.
Too many email notifications.
Some functions are still very manual, including reporting.

December 2017

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2017

Easy to use LMS

Pros

This LMS was a breath of fresh air after using a big name player for the last few years. The software is simple and easy to administer. We have all the functionality we need and can accomplish all the same tasks we did previously but in less amount of time.

Cons

It would be nice if the had a better way to connect with our HRIS and some additional automation. This can all be accomplished through their API but that requires a tech resource we don't have.

April 2016

Jason from Property Damage Appraisers, Inc. (PDA)

Company Size: 501-1,000 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

April 2016

Mindflash LMS

Our business relies on a national network of damage appraisers. Remote training is difficult and costly at times, therefore we were needing a way to successfully train close to 1000 people at the same time, spread across the entire U.S. Mindflash has given us the flexibility to train them all without pulling them off the road during the day for live webinars.

Pros

Mindflash helps to keep the training more focused. With the ability to assign training to individuals, or entire regions with a few clicks of a mouse is great. The Mindflash reporting capabilities are very good and easy to use.

Cons

The tiered pricing structure is frustrating at times. We sometimes need to add more users, but we don't need more features. We end up paying for additional features that we never use. If we need to add one more person above our current tier limit, we have to go to a completely new level and price structure rather than just pay to add a user.

April 2016

Denise from Horton, Inc.

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

April 2016

I like it!

I have put together several Mindflash training sessions and really like it. It is a very easy, simple way of teaching people about a subject, providing a quiz to check their knowledge, and then using the tools to see completion of the training and how people did. It is awesome.

Pros

Very easy to use! Great way to train people. Simply make up your PP presentation, upload it, put some audio with it if you want (rehearse as many times as you wish), and send it out to the users you want to do the training. Then, remind them if you need to by resending the link. Also find out how everyone did and who has completed and who hasn't. LOVE IT!

Cons

The only thing I have a little difficulty with is when I have audio and have to change the Powerpoint slides around the audio doesn't move so you have to redo the audio. I have not called customer service on this so maybe I am just doing something wrong??

December 2016

Nathan from Slingshot

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

December 2016

A Good Training Platform

It's all about the videos. Mindflash is a really good way to train your company if you can't have regular in person meetings. It saves a lot of time onboarding employees since you can just have them watch videos you previously recorded.

Pros

The ability to record and store training sessions, and to organize them in a course. It makes it really useful and very good for training purposes.

Cons

You can't delete users, you just have to archive them. The UI is a little messy. You can only have 1 admin.

March 2015

Randall from Solutions360

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

5 of 5

March 2015

Good and Getting Better

Mindflash is a very effective course delivery tool. We use it mainly to train customers how to use our software. It delivers content in an effective manner, and is easy for end users to navigate. Creating a course is very straightforward and many different types of media can be incorporated into the course design. There are quiz and survey creation and delivery tools, which are useful however require more development to make them truly efficient to use. Although Mindflash excels in course delivery it has several significant limitations when it comes to user management. Although there is fairly good course-to-student relationship management laid out, the student-to-course relationship is very poor at this point and needs significant work. There is no effective way to manage one student and all of their courses at this time. I understand that Mindflash is undertaking a significant overhaul of the software to address the user management issues. I have found their development team to be very open to new ideas and very receptive to customer feedback. I anticipate that the user management side of things will be much better in the near feature. Overall I find this product very useful and would recommend it to anyone looking for a cloud-based training system.

July 2017

Mike from Dettmer Safety

Company Size: 2-10 employees


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

July 2017

Mindflash is very versatile

Quality product overall. I would recommend it to a friend. The cost for us is beyond what we can afford.

Pros

Ability to integrate or embed multimedia into courses. The reporting is very thorough. Certificate customization is useful.

Cons

No spell check in the quiz development section, inability to send emails to a group of learners. Payment integration technology is not the best

August 2017

Steve from Hillcroft Services In.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Mindflash is an great system. It has allowed us to improve our training program.

Pros

It is user-friendly. We can easily create training that is geared to our own needs. We can update or correct the training as needed. Our staff find the trainings easy to use.

June 2017

Rimoun from UNIVERIS

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

June 2017

Easy to use, but won't take you far

Pros

I liked how easy it is to use Mindflash, however I found it to be very basic and at the time we used it, it was flash based and required you downloading an app for mobile use.