About MindTickle

MindTickle Learning Board is a cloud-based learning management system that focuses on social and game-based learning. It is fit for the tech industry, retail, education, travel, e-commerce and telecommunications. MindTickle provides an integrated platform for on-boarding, skills, updates and coaching. It includes active learning practices so that users remain engaged in the content, rather than simply skimming the page. The solution sends out emails and reminders to trainees to boost participation and to make certain that those needing training are actively completing each task The application generates complex reports which include results on participation, learner's progress and content interaction. These reports can be customized to include information on a...
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MindTickle User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 89 reviews

User Profile

Yama

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Computer Software

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

May 2020

Advance your knowledge with Mindtickle

Great software. integrates into Okta making it easier to find and open.

Pros

Having a location to compile all learning paths in 1 place. Having access to what information needs to be completed in order to be ramped for a role. Also weekly learning updates that can be sent out company wide for all to be completed.

Cons

I wish there was a faster speed method for videos. Sometimes you need to watch a certain amount of a video before progressing. Sometimes you dont want to watch the videos and want to be completed as the video is not completely necessary to be viewed, but must be in order to proceed to next lesson.

Response from MindTickle

Yama, Thank you for your feedback. We are so glad that MindTickle is helping you advance your knowledge! We understand your concern regarding the videos. We have some options that may be helpful for your team. Our platform allows videos or other content to be skipped depending on how the Admin has set up the program. You can also speed up videos to watch them at 1.25, 1.5. or 2x. The CSM for your account will follow-up with you directly to discuss your feedback and how we can enhance your MindTickle experience. Best, Team MindTickle

Replied June 2020

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2020

MindTickle is an amazing tool with a great team standing behind it!

We needed an LMS that can support both our Sales and Operations team, with continual assessments and coaching to help close any gaps in training and provide a consistent experience for our customers. MindTickle has been able to help us achieve that objective and we hope to have access to this tool indefinitely!

Pros

We liked the ease of use of moving existing training into MindTickle, the assessments, coaching, ai feature and the customer service of our rep.

Cons

There is not really anything that we like the least about the software. The features have everything we need.

Reasons for choosing MindTickle

Features, as well as, the customer experience from our rep.

Reasons for switching to MindTickle

Features and to get on one platform for both departments.

Brett

Company size: 1,001-5,000 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

MindTickle is great

It has been very good.

Pros

The product is very easy to use and is great to have all enablement in one place

Cons

Sometimes there is a lag on the videos but that may be my network.

Logan

Company size: 10,000+ employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Functionality

out of 5

November 2019

Mindtickle

Pros

It tries to put all of you learning tasks in one place.

Cons

The tasks and assignments can be hard to find

Melody

Company size: 1,001-5,000 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

September 2021

Good LMS, but needs enhancements

Pretty good, but there are several things that can be improved upon and many enhancements that could really benefit the Admins of MindTickle.

Pros

As a learner, it is user friendly and is somewhat easy to navigate

Cons

As a Super Enablement Admin, not having the ability to impersonate a learner's account is very counter-productive. We need the ability to see what the learner sees so we can effectively troubleshoot and assist a learner when they have issues on their account.

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