--- title: "My Music Staff Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of My Music Staff. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if My Music Staff is a good fit for you!" source_url: "https://www.softwareadvice.com/lms/my-music-staff-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Music School Software](https://www.softwareadvice.com/music-school/) / [My Music Staff](https://www.softwareadvice.com/lms/my-music-staff-profile/) / My Music Staff Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/lms/my-music-staff-profile/) Reviews [Alternatives](https://www.softwareadvice.com/lms/my-music-staff-profile/alternatives/) # My Music Staff User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 765 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 630 reviews (82%) - 4 stars: 121 reviews (16%) - 3 stars: 9 reviews (1%) - 2 stars: 4 reviews (1%) - 1 star: 1 reviews (0%) ### Most mentioned pros - One of the main reasons we use MyMusicStaff for all studio communication is that every email and announcement is stored directly in your MMS message history, making it easy to go back and find information in one organized spot rather than searching through a busy inbox! - With 4 teachers on staff, we love the ability to post sheet music and tracks to the online resources for our students' weekly home-practice (with the ability to see when and how often they have accessed the resource). - I was so stuck thinking I had to actually manage my calendar and billing on paper. But once I took the time to give it a try and learn how to set up my calendar, billing, and more, it opened a whole new world of possibility and ease! ### Most mentioned cons - The cost is really negligeable for someone that has even 4-5 students. When you get to the point where your teaching 20 kids, the cost savings in time is hundreds to thousands of dollars. - I shouldn't have to force a client to pull out there phone and click a bunch of links to be able to pay and have the payment tracked automatically. - One of my main issues is with the html wigits that you can use on your website. ## My Music Staff customer reviews Showing reviews 1-25 of 765 (page 1). ### Why My Studio Loves My Music Staff - Overall rating: 5/5 - Reviewer: Nicole Q. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My experience is very positive. I've found the app quite easy to learn. When I haven't understood things, the help desk at MMS is always quick to reply to questions. I am amazed that I live on the other side of the planet (Australia) and the music studio my adult child, who lives in my old hometown of Burlington, does not use MMS and has a much less user friendly app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I've been using My Music Staff since 2020. It only gets better with time. I love how easy it is for me to organize my teaching, keep records on my students and digitally send them lesson notes, communicate with students and parents, schedule students, keep track of missed lessons, make up lesson, etc. It even allows me to create a website with support. I use My Music Staff for all of my invoicing and sending receipts to families as well as keeping track of my finances. It covers all of my admin needs and more. #### Cons I wish the resources area of the platform was a little more easy to organise. It would be great if this was like a webpage with links to different areas with files (i.e. theory, aural training, repertoire for specific grades, that sort of thing). I also wish the note pages printed and emailed the same as they looked (the spacing wouldn't change). #### Reasons for choosing My Music Staff The main reason was you gave a reasonable amount of time for trial so I really had a chance to see what it was like and I was very impressed with your support teams' response time to questions. --- ### Great Product - Overall rating: 5/5 - Reviewer: Jon H. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I've been a customer for a number of years and it pays for itself. Great product and great team. I look forward to the future upgrades. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The team is very responsive to customer inquiry, they continue to improve with more updates, the updates are relevant to teacher experience, the format is very user friendly and intuitive, the billing system is simple, and I love the website integration. #### Cons I have 2 accounts and manually transfer calendar info. I convinced a studio I'm contracted with to use MMS as well. This caused 2 accounts with my MMS account. I log out/in depending on whether I use my personal studio or my contracted studio. This is a good integration, but I wish there was some way of better managing the 2 accounts for one user. I have to keep both calendars updated because one is synced to my phone and the other belongs to the studio. I'd rather just use one calendar for both, but that would impact the invoicing system as well as the student accounts. #### Reasons for choosing My Music Staff MMS was more directly relatable for music teachers. The others were good for appointments, but I had to make too many adjustments for private lessons. It was also the best product for solo teachers or small studios. --- ### Great product for private piano studios - Overall rating: 5/5 - Reviewer: Christina S. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered My Music Staff is imperative to my business and I’m thankful to have it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have tried other programs similar to my Music Staff. I have found this to be the most user-friendly. But when I can’t figure out how to do some thing, customer service is quick to respond and help me to resolve my problems. #### Cons There have been a few glitches with the upgrade, but overall, I think My Music Staff has handled things well --- ### Best we have tried - Overall rating: 5/5 - Reviewer: Elias C. - Verified reviewer: Yes - Industry: Music - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. So far, so good, MMS covers all our needs...it has all a music school needs. The customer service support is very good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is affordable, simply, easy to manage. We tried several other service and MMS covers all our needs. We have been working with MMS for more than 8 years #### Cons Bugs with make up reports, and lack of information on the general reports. Most of the reports have confusing data, complex to understand. #### Reasons for choosing My Music Staff Easy to use, offer demo without hiden terms, afforable --- ### I love MMS! - Overall rating: 5/5 - Reviewer: Kinnie D. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I recommend MMS to all of my music teacher friends. It's the best platform I've ever used. I tried some other platforms, just to see what was out there, but came back to MMS for the value, the ease, and the efficiency of use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been using My Music Staff since 2018. The platform is incredibly user-friendly. Customer Service is EXCELLENT. They are always adding in new features and upgrading the system to better suit us as teachers. #### Cons Sometimes I have issues with the Forms section. I've found some workarounds that get me to what I need. #### Reasons for switching to My Music Staff I hated that my families weren't connected. It was awful. I also didn't like their calendar or automated payment set up. --- ### Extensive offerings, couldn't have succeeded in starting my business without them. - Overall rating: 4/5 - Reviewer: Becky R. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Overall very good, got me to a fantastic start with my online music lesson business. Couldn't have done it without them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I love the integration of administration and web site builder. Easy to use with very good customer support. Extensive offerings, really incredible. #### Cons I switched because at the time the web builder was not very modern (this has since been updated). Also, I could not have students auto-reschedule in 15min increments. Otherwise, I really liked it. #### Reasons for choosing My Music Staff I switched to Fons from My music staff for the easier auto pay and auto self schedule features. --- ### I’m Enamoured - Overall rating: 5/5 - Reviewer: Bonnie M. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I really love it and I have already recommended it to other music teachers. Anything that can save me laborious time typing up invoices in Word is fantastic. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has saved me time and energy. I love the fact that it can hassle my clients who are slow to pay. Tech support is good about replying. #### Cons There’s not much to dislike. If the designers could make an app that I could download to my phone, that would be fantastic rather than going from the web. #### Reasons for choosing My Music Staff Because it was more cost-effective and tailored to a solo tutor and also specific to the music industry --- ### Excellent way to manage your music studio! - Overall rating: 5/5 - Reviewer: Jeanne K. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Excellent experience! Website works great. I just wish I could get my parents and students to use it. I have no complaints. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This service makes my piano teaching life so much easier! Keeping track of each student, payment and billing, and even having a repertoire list is so helpful! I have used one other service that wasn’t nearly as good and before that I did everything by hand. It is very easy to use and I rarely have a problem. When I do there is quick, personal help available. So worth the money I pay each month! #### Cons I wish that Mac would allow me to use all the symbols available. If I’m not mistaken the problems that I tend to have are Mac related. --- ### Almost 4 yrs and still going strong!!! - Overall rating: 4/5 - Reviewer: Gail S. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall i am really happy with this software. I can see all my studio classes from all my teachers on one page, scheduling is so easy. Ive been using it now for almost 4 years and dont plan on changing it anytime soon. I know there are now other software packages around that do the same things but i feel "If it aint broke why fix it"? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the fact that i can send weekly notes to students AND parents. Communication is a key factor in my studio ethics. #### Cons I dont use the accounting side of the program as i find it too clunky. It would be good if it worked with external accounting software like Myob. It would also be good if it was developed as an app as opposed to a webpage. --- ### it’s awesome! - Overall rating: 5/5 - Reviewer: Kat C. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My studio was growing and becoming a bit of a shambles in the back end of the operation. I was losing track of what students owed, and on occasions I was double booking lessons. Now everyone gets a reminder for lessons times (& a reminder invoice if they’re overdue in paying). I am now running what conveys as a professional studio (as a sole trader), with students respecting my time and professionalism by arriving on time and paying by the due dates. Students are often surprised there isn’t an admin team involved in my business, my workflow has improved and my stress levels of keeping up with accounts etc has decreased enormously. I can concentrate on my teaching! I’d recommend anyone considering the platform to jump on board, you won’t regret it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the Payment and billing, lesson scheduling, business reports, and the studio management tools. #### Cons not the fault of MMS, but occasionally reminders just stop being sent for lessons. In the early days, customer support was quicker with replies. --- ### My Music Staff Keeps Me Organized! - Overall rating: 4/5 - Reviewer: Daniel J. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered My experience with My Music Staff has been positive—it really helps me stay organized. I plan to continue using it for the long term, and I appreciate that the developers are attentive to their customers' needs. They consistently improve the platform, enhancing the experience for both students and instructors. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Overall, the platform is intuitive and focuses on the needs of the student and instructor - It's clear that My Music Staff was created by music instructors, which is great. Additionally, it is very cost effective. #### Cons I wish the process for verifying and setting up bank accounts for auto payments was more streamlined. Also, having sample document templates for student intake and onboarding would be a great addition. Lastly, while the messaging feature is helpful, it would be even stronger if students and instructors could communicate directly within the platform instead of relying on email. #### Reasons for choosing My Music Staff My Music Staff was easier to navigate and more user friendly. The cost was more competitive as well. --- ### My Music Staff saved my life! - Overall rating: 5/5 - Reviewer: Megan H. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered My Music Staff has saved me so much time and mental energy! It has truly saved my life and given me the time and energy to be a better teacher and more well-rounded teacher. I now manage a studio of 40 private students with minimal admin time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Has saved me a ton of time with auto-invoicing and automated reminders for lessons and payments! #### Cons There is little that I dislike about it. It would possibly be nice to have an app for my phone, but the website works just fine on my phone. It could be nice to have a link to share with families when you are getting started with the site with an informational video or instructions. #### Reasons for switching to My Music Staff I needed more time and an easier way to issue and keep track of invoices and do my taxes --- ### Love it! Scheduling DREAM! - Overall rating: 5/5 - Reviewer: Jamie W. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Helps SO MUCH with scheduling! Takes out the coordinating schedules component, and puts the responsibility on the parents to log in and find an opening. #### Cons No complaints here! However, it's just me and 16-20 students, so I don't use ALL the features. #### Reasons for choosing My Music Staff I looked at other scheduling options. I liked all the additional features available with MMS. --- ### Highly recommend! - Overall rating: 5/5 - Reviewer: Trish B. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, I am so glad we made this shift to MMS, we have been able to focus on interacting with our employees more about teaching music and less about the business of it. It has freed our time up to work on growing our business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have cut our time spent tracking attendance and therefore invoicing by 75% It’s really easy to use and customer service has been impeccable. They are quick to respond and helpful when they do. Plus there is a Facebook group available for community - other users of MMS where often answers are found with a quick search in the group #### Cons I do wish there was an app currently available, but the website functions great on my mobile device in the meantime. #### Reasons for switching to My Music Staff MMS is tailored to music lessons and we cut having to enter info from Calendar to spreadsheet to invoice…to now just a click of a button. Auto invoicing is much easier with MMS --- ### Thank you, MyMusicStaff! - Overall rating: 5/5 - Reviewer: Anna P. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the great customer service during the initial set-up. They were very patient, answered my many questions, but they also suggested effective practices that I hadn't thought of made my experience wonderful. #### Cons I haven't used it enough to have a strong con to share. I'm still learning. --- ### Great Scheduling & Book Keeping system - Overall rating: 5/5 - Reviewer: Samantha J. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall I am so happy with using My Music Staff! I am a Single Teacher Studio and it meets all my needs. I love that my students can access their own schedule and online resources. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favourite aspect of My Music Staff is that it is a fully integrated scheduling and book keeping system. #### Cons Sometimes it takes some trial and error to find what I'm looking for, or wanting to change. At first, learning the system was a bit difficult. --- ### Music Makes Me Revolutionised the way we run our studio - Overall rating: 5/5 - Reviewer: Nia S. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Has enabled us to grow- taken hours of admin off our hands, reduced problems such as double booking. Customer service is always quick to rapid and very helpful. Very happy with it. W just need to get better at using it!! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Overall ease of use. It's well organised, has a great facility for students and parents, and keeps our studio running without error (only our own human errors!). It was a breath of fresh air when we joined several years ago and it's been great to see the product grow and develop. Couldn't be without it. #### Cons 1. That it doesn't integrate with Xero2. That new students can't see current availability and book themselves in. #### Reasons for choosing My Music Staff Jack Rabbit- way to complicated and not a very use friendly interfaceMindBody- to tailored to music setting --- ### Fantastic Program - Overall rating: 4/5 - Reviewer: Jenaye G. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered It's fantastic. I love that there is never any bugs in the system. The fact that I can rely on it to perform the way intended is worth everything to me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The flexibility and customization features stand out the most. Many businesses have slightly different approaches to the way they run their businesses and I have never found a circumstance where the needs of my businesses quirks were able to be implemented. It's very easy to use, understand and has always been exceptionally reliable. I rarely come across a bug in the system. #### Cons I don't really dislike anything but I also don't use the invoicing portion of the system as I don't invoice clients. I do direct debit. #### Reasons for choosing My Music Staff After I switched to teacher zone I moved back to my music staff because teacher zone was not reliable and had too many bugs. Honestly. I loved their combination of features better but the ease of use and reliability provided provided by my music staff was better. #### Reasons for switching to My Music Staff I was with MMS and breifly moved to Teacher Zone because they offered a combination of two features I use the most calendar/studio management and recorded make up lesson options but they had too many bugs and the system was hard to use. At the moment I use MMS and a system called Lessonmate.net for the make up classes. If MMS had a recorded make up lesson feature as similar to lessonmate.net I would not only be thrilled that I only needed one program to meet all of my needs but I would be willing to pay more a month. I understand that MMS has lesson note but not quite in the same way as Lessonmate. --- ### Highly recommend - Overall rating: 5/5 - Reviewer: Emma D. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered I love it. It takes so much stress out of my job. So convenient and such a time saver (when connectivity is good). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Convenience. A one stop administration platform. #### Cons I work from a place with poor connectivity so I think it would be helpful if it was in an app and all the info just stored on my phone through the app. Sometimes I can access info when I need to because of this. --- ### MMS has helped manage my workload and taken the stress out of my bookwork. - Overall rating: 5/5 - Reviewer: Lydia W. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered It's easy and quick to email lesson notes to parents and students. No excuses for not knowing what to practice! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MMS has simplified my admin by a huge amount. There are loads of features that I use daily, and more that I haven't explored yet. #### Cons It is only set up for individual, regular students. You can add students to a group, but you can't then give individual feedback (unless things have changed since I last tried to use that). You can't bill anything unless there is a person set up in the system. I provide accompaniment services as well as tuition, but I can't use this system to bill my one off accompaniments; I have to create a profile, then add them to the calendar, and only then can I bill them. I'd like an option to create a charge/invoice without a client being attached to that. I've worked around this by creating a fictional student named "Rehearsal" who gets billed for every accompaniment, and if I need to email an invoice rather than just adding it to my income stream I go in a change the individual email.I'd also like an auto reminder system for overdue invoices so I don't have to go in manually to see who hasn't paid. I do like that there are templates for invoices and reminders.The other feature I'd use every day if it existed would be the ability to create a lesson plan for individual students that they cannot see until I publish it. I lesson plan sometimes several days in advance and like to edit it to become their lesson notes. I can review previous lesson notes but if I edit it it is immediately able to be seen by them. #### Reasons for choosing My Music Staff MMS was set up specifically for my industry, and compiles several features into one product. Not just for accounting, the online uploads are something I'm starting to use more and more, and the lesson notes email system I use every day. --- ### Easy to use Music Studio Software for Private Studio Owners! - Overall rating: 5/5 - Reviewer: Tania Iris B. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered When I started my music studio, I was doing everything with Google forms, docs, and organizing everything on an outsourced web site developer. But my music staff can provide everything that a music studio needs which is an amazing benefit. That way everything is in one place, it isn’t scattered everywhere, and I can bring is to a business owners mind. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When I was looking for a music studio software, that tracked attendance, registration, easy to use, Calendar, and a payment system, my music staff was available and able to do that! It is very easy to use, and makes my job as a music, studio owner very easy! #### Cons Even though my music staff has a lot of amazing features, some features I would love to have are creating forms, detailed lesson progress, so that the music teacher can easily track the progress of the students, and payroll in the system instead of using an outside source. I know the last one might be a challenge but it would benefit Music studios soo much to have everything in one place. --- ### My Music Staff review first year - Overall rating: 5/5 - Reviewer: Irma J. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered I definitely have been having a great experience with My Music Staff. Especially their actual staff members. I spoke with [SENSITIVE CONTENT] recently and she did a phenomenal job at helping me fix my accounting issues and invoicing issues. She was very easy to talk to you she listened to my concerns and questions that I had and took time to teach me how to fix my accounting problems. I had several students accounts that had it inputs put in the wrong way for discounts etc. and she was able to quickly spot what the problems were as well as allow me the time to fix them and explain why not to do what I did before and how to properly and put the information I need to moving forward and why. I told her I think it would be nice if My Music Staff will give her a bonus to make videos on how to create invoices and teaching users how to utilize accounting and how all of the features work together to help balance out the accounting page and create invoices all of the ends and outs! She would be great at that as well! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s really kind of hard to pinpoint what specifically I like because there’s a lot of features that I do like such as being able to schedule, pull reports, upload videos for our students, upload link sent of the learning material for our students, payroll etc #### Cons I don’t like that I’m not able to use PayPal and stripe at the same time to except payments. I do have parents who like to pay through PayPal as well but I have to utilize a different source to receive those payments because only stripe or PayPal can be used one at a time. I wish that it was also a lot easier to understand how to utilize the invoice an account features. I have gotten pretty confused and had to call in and ask questions several times in order to really get the hang of it. It can be a bit confusing without that additional coaching to understand how to bill clients. I’ve had moments where my numbers were off because I gave an additional discount or I build them incorrectly and didn’t understand how I did it or why. #### Reasons for choosing My Music Staff I love the fact that I can control my accounting invoices and payments through this program! Even though I have my own website I also love the fact that I have the option to create my own website to My Music Staff as well! #### Vendor response Hi Irma, thanks for a great review! We actually do have a number of tutorial videos already, including ones that go over various parts of invoicing. We also have a Getting Started Guide on our website that goes over how all of the features work together :) Replied October 2021 --- ### Yay! MMS! - Overall rating: 5/5 - Reviewer: Heidi T. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Online and phone support & the 1-on-1 live training are excellent.The HELP area is nice. Downloads are fun and informative. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Calendar, ease of website design, online resources, repertoire, expenses, etc. This is a great program. I never used the "old" version, but the online complaints just remind me of the 2009 Facebook crowd whining about the new versions thru the years. We don't throw sheep at each other anymore or play Mafia wars either. lol #### Cons Lesson Notes: Can't add jpg PLEASE! It looks like an email template, can't be like one?Repertoire: Can't just look at final design, have to go into Edit mode. Can't add jpg. OMG, PLEASE!FONTS and SIZING and PARAGRAPHs in lesson notes AND emails. OMG why are they all over the place? If I change my mind and ctrl-x and ctrl-v, all of a sudden, everything is wonky. I can start a blank lesson note and immediately change the font size to legible (instead of teeny). If I need to insert or edit whatever, bam, it's back to the teeny font size. #### Reasons for choosing My Music Staff I was done when I saw the ease of the website design AND an invoice/calendar system. --- ### Best shift for my company! - Overall rating: 5/5 - Reviewer: Eugenie L. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Love the invoices section. I still feel the need to double check all the automatic invoices made before sending them out, but they allow me to get paid regularly with the correct amount whereas before, I relied on parents to remember to pay me and for what amount. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Before, I was planning everything through Google Calendar which was fine with a small studio. As I grew, I needed to juggle more students and this was a shift necessary to look more professional. I felt so organized once moving to MMS. I love there is a login system for the parents to use, whenever they do use it, which makes me seem professional. My most used features are student management, calendar, attendance, and invoicing. #### Cons A direct way for parents to register for specific events. I don't like needing to direct them to login, go to calendar, find the event, then click to register. Seems too much work for them and they'll never do it. --- ### My Music Staff is the best! - Overall rating: 5/5 - Reviewer: Rob W. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered It's been just great. Everything I used to do using physical lesson notes and email and Dropbox I can do all with this program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything that I mentioned about MMS being the best possible music lesson software out there on the previous page! The best things are it allows students to make payments via Stripe, and has a fantastic scheduling and lesson notes system. #### Cons Only thing I could say is that the formatting for lesson notes can be a little glitchy sometimes. Otherwise everything's perfect. ## More reviews [Next reviews](https://www.softwareadvice.com/lms/my-music-staff-profile/reviews/?page=2) ---