NEOGOV Software

NEOGOV Software

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About NEOGOV

NEOGOV provides a cloud-based talent management suite that serves the public sector and education industries. The suite supports organizations through the entire employee lifecycle, automating applicant tracking, onboarding, training and performance management. NEOGOV’s Insight applicant tracking system (ATS) helps organizations recruit and hire candidates, complete with compliance reporting. GovernmentJobs.com is NEOGOV's public sector specific job board that helps organizations engage and hire applicants. The suite also includes Onboard, NEOGOV's solution that ensures day-one readiness for new employees. NEOGOV’s Perform is a performance management solution that nurtures communication, identifies and promotes employee strengths, and establishes a sense of purpose fo...
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Applicant tracking system

NEOGOV User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4

Functionality

4

Showing 1 - 5 of 181 reviews

Jason

Company size: 1 employee

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2022

Great tool to assist with recruiting and hiring processes

User Profile

Keion L.

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Government Administration

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2019

Reliable Applicant Tracking Software

My overall experience with Neogov has been really good. I love using the software and it has been a good way for us to recruit candidates for all of our job bulletins.

Pros

What I like most about Neogov is that the system is very easy to learn and use. The layout and design of the software is easy to navigate. I like that Neogov has a online community to support the software and you can pick up the phone and call them if you need real time technical assistance. I have used the system for about 4 years and it has been one of the most reliable that I have ever worked with. I also like that the software is web based.

Cons

There are some areas in Neogov that do not have the audit trail feature. This is a feature that tracks which user has made changes or completed tasks in the system. Another thing I do not like about Neogov is that some features have to be customized and developed before they can be implemented

Reasons for choosing NEOGOV

This was a software that could handle all of the different phases of our city's recruitment and hiring aspects.

Stacey

Company size: 501-1,000 employees

Industry: Government Administration

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2021

Voice of the Customer Drives Continuous Improvement

I have been very impressed with the software, customer support, and the demonstrated commitment NEOGOV has to it's products and clients. Innovation never stops!

Pros

I like that Neogov listens to their users' feedback. They don't just receive comments and recommendations, they use the feedback to constantly improve their customers' experience. Reliable data management and workflows.

Cons

The enhancements sometimes take a while to implement, but it's to be expected. I'm disappointed in the delay of administrator training for modules like HRIS.

Reasons for choosing NEOGOV

Bay County has utilized NEOGOV software for over 16 years. In the last 5 years, there has been a ramp up of innovative releases that have significantly increased NEOGOV's product offering and value. The most valuable niche NEOGOV presents is that it's target customer is Government!

Reasons for switching to NEOGOV

One-stop-shop

Tammy

Company size: 1,001-5,000 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

February 2018

I am the payroll manager but had previously worked in the payroll office for 7 years.

Pros

I like that we can customize the software to accommodate 5+ different employee groups which have different payroll rules/collective agreements. It allows the user to make their own changes and test to ensure results are what is expected. This software allows the user to make changes to remain compliant with legislation changes, collective agreement changes, etc.

Cons

It becomes very difficult for new users to learn the "layers" of the product and understand how integrated everything is. IMUCs, Leave Plans and "programming" type work is difficult for succession planning.

Lisa

Company size: 5,001-10,000 employees

Industry: Government Administration

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Functionality

out of 5

October 2021

It's Great!

Overall all, it is a great tool, especially for applicant tracking, allowing us to reassign recruitment activity, see where processes are in real time and eliminating the need for paper and Excel.

Pros

We primarily use Insight/OHC and Onboard I love the scoring and am looking forward to the enhancements.

Cons

The software tracks many steps throughout the recruitment process and allows reporting, however, it does not track the SME step as a reportable feature, which is needed for time to hire tracking. Also, the system does not allow the removal of OHC user access to specific recruitments the way it does in Insight. The Conviction Questionnaire, while easy to use, does require multiple steps.

Reasons for choosing NEOGOV

The Neogov system was more robust and provided the resources we needed.

Reasons for switching to NEOGOV

The system we had no longer met our needs.

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