Oracle HCM Cloud Software


Built on intelligence and machine learning, Oracle HCM Cloud is a complete human resources (HR) application suite. It is a personal, adaptable tool designed to support the entire workforce lifecycle worldwide for every industry and size. 

Oracle HCM Cloud is a complete suite of HR solutions that supports the entire worker lifecycle from hire to retire including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Advanced HCM Controls, and Strategic Workforce Planning. 



40 Reviews of Oracle HCM Cloud

Overall rating

3.75 / 5 stars

Filters:

Showing 1 - 20 of 40 reviews

January 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

2 of 5

Functionality

3 of 5

January 2019

Sluggish old fashioned user interface - low end user acceptance

We wanted to have a best of breed solution for a medium sized professional services firm to support talent management, project management, time management as well as reporting & analytics. Our vendor took more than 18 (!) months to configure this solution which was supposed to be best of breed, but the end result is really poor. We do not know if it is the vendor or the product or a combination. But having to wait 30 seconds every time you want to see a time sheet is not acceptable, and all we get from Oracle is that it is a cloud product and we must understand that there are thousands of users and they are serviced from a server forest. I just think there must be something wrong in the whole setup which noone seems to understand or care about - both are very problematic. I was very surprised to read all the happy and positive references and after weeks of thinking I decided to write this one, which likely will be deleted.

Pros

There is not really much to like about Oracle. A few things come to mind, such that each end user has It has the capability to configure which fields to display. Although the overall user experience is really bad (anyone claiming something else are living in the 80's)

Cons

Consistently bad user interface across talent management, time & project management to reporting and analytics. Slow, slow, slow response times. Old fashioned user interface. No ability to use mobile - yep, that is right: NO mobile support for simple time entering, time approvals, expense approvals.

December 2018

Mohamed from INTDV

Company Size: 51-200 employees

Review Source


Ease-of-use

2 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

2 of 5

December 2018

This Review for Middle eastern only as I don't know how it's working for US & Europe

it is selling because it has Oracle name

Pros

it has some good features as workflow configuration and Customizable forms, also the System has some good reporting capabilities

Cons

1- UI is very bad.
2- System Implementers doesn't seem to know how to configure the System.
3- too many customization needed to meet simple business requirements which will cost money and Time with no guaranteed end result.
4- Customer Support is too slow
5- Bugs pop up and disappear all the time with no proper explanation
6- You pay tons of money not only what was contracted for the customization and it would be 2-3 years for the system to may work properly

April 2018

Shriya from StarCom Information Technology Limited

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

April 2018

Great one

Pros

Oracle Human Capital Management Cloud is a great software for the organizations who need a solution that is personal.By using this tool you can make quick and easy decisions,its great to unlock the potential of your workforce.

Cons

Oracle HCM is simply powerful tool.By this you can prepare your organization for the digital economy.Its good in terms of customer support.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

good experience excellent way to manage databases I recommend it, his other complements reinforce it

good

Pros

what I like the most is that I can liberate a lot of space and on a computer, their databases are excellent I totally recommend it

Cons

I have nothing bad to say about this program, I have not been using it for a long time and it has not given me any kind of problems

March 2018

Renee from Cincinnati Bell

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

March 2018

We have gone thru demos and like the fluid ease in sel service.

Pros

I like that it is configurable. I am really interested in the HR help desk. I like the improvements in labor relations. I like the improvements in self service Ben admin

Cons

Still want to learn about reporting and how can access the data for more complex data requests. We are worried about changing our processes to stop the customizations we have today.

March 2018

Sean from Equity Residential

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

March 2018

Difficult, challenging, complex, non intuitive

Pros

Configuration options not requiring recoding system. Self service options are potentially an engagement driver.

Cons

Inability for different parts of system to speak to each other. Difficulty reporting on payroll. Lack of on the fly ability to debug fast formula/trace step by step results in formula.

March 2018

Keerthi from Denso

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

March 2018

Like the look and feel of the product and ease of the product usage.

Pros

That it is cloud based. There are some nice functionalities in Cloud verses EBS. Cloud connect is another useful tool.

Cons

Monthly maintenance has cons along with the obvious pros. Things break but it will be too late to realize what broke and should wait for next maintenance to get it fixed.

March 2018

Chaitanya from Molina healthcare

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

4 of 5

March 2018

User friendly

Pros

Less downtime and less maintenance cost in terms of hardware.
It is very user friendly and simple for users to understand.

Cons

Customer support on SR. Most of the SRs are being converted to bug which is not the case all the time. First level of support is not up to time expected quality

March 2018

Switzer from Compassion

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

March 2018

Very promising global functionality

Pros

Global capabilities - but it is not implemented in current company. I like the unified platform and integration advantages

Cons

Unclear on new recruitment software. I know taleo, but I'd like to see more on the new recruitment tool.

March 2018

Hope from KIK Custom Products

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

March 2018

Good so far, expecting to go live with more functionalities

Pros

All of the vast Functionalities, the abilities the system has that really help our entire organization

Cons

Support sometimes takes a long time to resolve some issues, especially for payroll timing in some cases

March 2018

Jenny from Siemens

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

It's been a struggle moving from PeopleSoft to Fusion but we are doing good.

Pros

User Interface, hdl loader better than fbl, effs and doffs are very great. We are very happy with these aspects.

Cons

Auto defaulting fields are not easily set up. Finding setup tables is a struggle at times for certain parts of the day

March 2018

Suman from Fmcti

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

2 of 5

March 2018

Great product with improvements required

Pros

Great and easy to use that can help customers with their day to day tasks and integrations with other customer products

Cons

Need more functionality and integrations added to the product and need more implementation partners to be educated

March 2018

Blane from New field Exploration

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Allowed us to quickly modify and adapt our business processes to a system that works

Pros

Ease of use. Great user interface that frequently adapts to technology in today's environment that the user can quickly adapt to

Cons

Still adjusting to restrictions in the cloud vs on premise other than this I don't have anything negative to say about the product.

March 2018

Radu from American Bureau of Shipping

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

From novice to exPert in less than a year

Pros

Consistency of form and task design
Easy to find actionable items
Able to have gone from novice to expert in less than a year

Cons

At times we get sudden disconnected, which can be an issue
The FBL design may need some more work and improvement
But out than that, it is going well

March 2018

CJ from Investment Management

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

5 of 5

March 2018

Very intuitive

Pros

End user experience is highly intuitive and required little training. Also like the mobile functionality as well

Cons

Customer support sometimes difficult. Navigating all the Oracle resources can also be difficult. Would like a more centralized learning exp

March 2018

Connie from Newfield Exploration Company

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

March 2018

Excellent tool for automating easy self service functions for employees, managers, and HRBPs

Pros

Easy configuration & flows. BI reporting makes it easy to provide ad-hoc reports & quick analyses. Also can brand to make it ours.

Cons

Sometimes there are limitations on configuring the pages. Would also be nice to be able to opt out of some new functions in releases.

March 2018

Des from Vigilant

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

March 2018

It is easy to use once you get the hang of it

Pros

We liked the Ease of use of the software. We also liked the reporting capabilities that it offers

Cons

The system is slow at times and takes longer to complete the work. The UI can be more attractive since it looks bland

March 2018

Jenny from ACI Worldwide

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

2 of 5

March 2018

On hcm cloud for 2 years. Things are improving.

Pros

I do like the cloud technology very much. It drives the right conversations withinn our business. Things are improving. We have been on HCM Cloud for two years now.

Cons

So far it has been the stability, bugs coming out of releases, the user interface is limited. Things are getting better and the things I am seeing are improving.

March 2018

Kendra from TESARO

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Tough implementation, but great configuration options

Pros

I like the amount of configuration options. It helps us meet our requirement needs to adapt our complex policies.

Cons

Not really end user friendly. Some of that comes from a not so great implementation, but some is that oracle picked practicality over prettiness. Partly why we picked it, but makes user adaptability harder.

March 2018

MansurAulamKhan from CSC

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

It's just great

Pros

Updates and upgrades services for data migration are really very helpful for our organization and team

Cons

The software Should be more user friendly for the end user population within our organization, which is in 19 countries