5
4
3
2
1
Ease-of-use
4.5
Customer Support
4.7
Value for money
4.7
Functionality
4.4
"Very satisfied and have experienced a great deal of positive and helpful customer support. Really, no walks through a string of phones tree choices to get to someone who can help."
"The cost of Populi is also a great asset because we are a small online non profit institution and having a reasonably priced product really helps us with our small budget."
"Also, Populi's customer service is very impressive - very responsive and professional. They understand very well and resolve your issue very effectively."
"This deficit is not an issue for younger members who are accustomed to intuitive navigation of new websites. For older faculty, however, this is a stumbling block."
"Some features are hidden inside of layers behind the straightforward UI, and it can be frustrating to track them down."
"Training could be more in-depth and specific to each department. Faculty in particular seem to have a hard time with transition."
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