Procare Solutions Software

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About Procare Solutions

Procare Solutions is the #1 child care management software – modern, best supported, feature-rich solution for child care centers. For over 30 years, Procare has been the most trusted name in child care business management software. Over 35,000 child care professionals look to Procare to manage every part of their daycare, enrich child and parent interactions, and automate the payment process. Child Care Business Management - Our daycare app provides comprehensive solutions that save you time and money by streamlining your administrative tasks so you can focus more on the growth and development of the children you serve. Parent Engagement - With Procare Parent Engagement, you’re able to stay connected with the parents and families you serve. Our parent communicatio...
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Procare Solutions - Student Profile

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Procare Solutions User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 1,437 reviews

User Profile

Marlene

Verified reviewer

Company size: 11-50 employees

Industry: Consumer Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2019

Great Software for Child Care Centers

We love this program. It provides us with one place to quickly find out so much information. Log-in and see total enrollment, enrollment by classes or ages. Tracks child information without searching through files or looking in multiple places. Tracks employee attendance and any other info you might want to add like: Date of Hire, schedules, vacation time accrued or used, etc. Many things a pre-programed, but you can personalize it yourself or request assistance from a fantastic customer service person. This makes my job so much easier, especially with continual changes to State Day Care Licensing regulations. You do have to enter each child's information when they enroll, but once and it's done. Can update any information with only a few clicks and everyone that you assign a role can see everything.

Pros

Simplicity of use. Saves paperwork. Can be used to create reports. Easily see everyone who is still in the building (children and staff members). Records many different types of information (attendance, immunizations, medicals, state required paperwork, Food Program info for the USDA CACFP, tuition fees, and other misc info.) You can program it to add user specific information such as allergies, restricted pick-up, authorized individuals for pick-up, etc. We even have a door unit that stores fingerprints of authorized individuals for pick-up and then allows the door to unlock for entry.

Cons

W e have had to replace the door unit after someone cracked the screen and someone just chipped the fingerprint reader which may need replaced (it is still working). This is the result of individual user misuse though and not an actual flaw of the program or hardware. There is an annual update fee, but it is well worth the cost for the time and paperwork it saves.

Reasons for choosing Procare Solutions

This product best met our needs, allowed us to personalize it, was not as costly, (didn't have a monthly fee, and was not limited to the number of clients or users. We tried a few others but this was our favorite overall.

Linda

Company size: 51-200 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Make your job easier

I cannot imagine doing my job without Procare!

Pros

I love that it is cloud based. I can sign on anywhere to help my customers and staff. I like that all of my files are paperless. It is good for tracking when a something is coming due or is past due. It offers good reports. I like that everything is in one app. I also use the Kid Reports app for and I love that all of the data is transferred automatically.

Cons

I have been using this software since 2010 and there is always improvements that help make our job better.

Reasons for choosing Procare Solutions

Our management team researched several Procare competitors. Our team attended webinars for other products, but there was not any software that was able to provide us with everything that is offered with Procare. Other companies seemed good, but they were always lacking one or more of the platforms that are included with Procare. Our center uses the Family/Accounting, Employee Data, Vendors/Expenses, Time/Attendance Tracker, and Food Modules. The family communication Kid Report app is also used by our center. There is just not another software available that can provide the all in one service that Procare offers. I highly recommend it!

Brittany

Company size: 11-50 employees

Industry: Consumer Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

September 2021

Excellent Parent Connection

Pros

We love the availability to talk to parent at anytime of the day. If its about their child, items needed, billing and payments or just thanking them for choosing us as the provider. Helps keep the Director off the phone and hands on in the classrooms.

Cons

Parents not able to pay on the app, but I know the company is working on making this available.

Reasons for choosing Procare Solutions

Love the accessibility of our Desktop Procare connecting all information for each child as well as our staff.

Response from Procare Software

Thanks for the amazing review Brittany - have a great day!

Replied October 2021

Jaime

Company size: 11-50 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

ProCare Makes Life So Much Easier!

I have used ProCare for 15+ years and have been so impressed with the product. I have referred this software to other centers over any other software.

Pros

I love how user friendly this product is! I have used other child care management software that were difficult to utilize and lacked many features that ProCare provides. I am particularly impressed with the way in which ProCare has kept up with current technology and made upgrades such as the phone app.

Cons

Can't say there are any cons to this product except maybe the price. You do pay a little more for this software compared to others, however, the old saying you get what you pay for rings true with this product! it is top notch!

Reasons for choosing Procare Solutions

ProCare has always been #1 preference in child care management software. There is none other that compares!

Response from Procare Software

Thanks Jaime! We appreciate the amazing review and your loyalty to Procare all these years!

Replied September 2021

Andrea

Company size: 201-500 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2021

Procare User/ Administrator

I love it . I can send parents messages immediately when needing to reach them, and they can easily communicate back quickly . We can upload pictures and videos to what the kids are doing in a day. Meals and diaper changes are easily uploaded .

Pros

The software has been very easy to use as a teacher and a parent . I can easily communicate with parents regarding their child’s day, mood, and activities .

Cons

It does not give notifications for diaper changes or upcoming needs that need to be met .

Reasons for choosing Procare Solutions

Because of the convenience , and how easy it is to use

Reasons for switching to Procare Solutions

Easier system To use for parents and teachers

Response from Procare Software

Thanks Andrea! We're so glad you love Procare!

Replied May 2021

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