Schoox is a cloud-based social eLearning solution that helps companies deliver employee training, development and certification courses.

Available online or via mobile app, Schoox allow users to create custom-branded academies that house company content including videos, images, lectures, documents, exams and third-party coursework.

Schoox also features compliance management, which ensures that the course material is consistent and compliant across multiple stores, states or countries. Managers are able to create new courses via drag-and-drop dashboard and assign coursework to the entire team,  or specific groups.

As employees move through their coursework, managers can track individual progress, monitor exam results and identify opportunities in coaching and instruction. The reporting module also allows users to gauge which video lectures cause roadblocks.

Other features include completion badges, industry certifications and leadership and management courses. Users can also set conditions and requirements for moving from learner to instructor.

The product is priced on per user per month basis.



30 Reviews of Schoox

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 30 reviews

October 2018

Andrew from Vivint

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2018

A fantastic new LMS provider.

Schoox is a compilation of the best features available in any LMS available today, plus more thrown into the affordable package just because they are awesome.

Pros

These guys are new, but have blown our expectations away in terms of functionality, compatibility, and checking all of the "must have" boxes and more. Their software supports all file-types, has an online repository, a killer mobile app, and a strong foundation of hierarchies.

Cons

The interface is complicated at time, with several button presses to get to where you need to go. Although they have 'walk-me' embedded on most pages to mitigate that.

July 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

2 of 5

July 2018

Pretty meh. There must be a better alternative.

It's much easier to make sure that everyone does company-mandated trainings/reads memos/etc because you can actually assign courses and track their completion. It's only worth it if you really have people dedicated to company-specific trainings, though.

Pros

It's pretty standard, as far as this sort of software goes. You can see what's been assigned to you that you have to complete, and prove that you've done whatever required courses. It seems simple enough to create a course if you need something custom.

Cons

Course building tools could be improved. They aren't terrible, but there's room for improvement in making it way easier to create courses and record/create course content within the system. I've also been really disappointed in the number, quality, and variety of "outside" courses that we can take. The "professional"/"business" courses seem like something you'd put together in middle school. Very unpolished.

June 2018

Michael from Thriveworks

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

June 2018

Innovative Approach To Training Your Team

Pros

I love this software. I think it's creative and easy to use. Training your team (and keeping them current with trainings) is a lot to handle - too much for many businesses. If you've ever come to the close of a year, only to realize that some of your team members haven't completed their required trainings, you may want to check out Schoox for your business training needs. Plus, it has great mobile features. Schoox helps you keep track of employee training and keeps your team rowing in the same direction.

Cons

Not much in the way of Cons. I really like this software. If your employees aren't tech savvy, or don't have access to a computer, implementation may be more challenging; but this software is most likely to be used in professional settings anyway - so that's not going to be an issue.

June 2018

LisaMarie from Nonprofit Organization Management

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

2 of 5

June 2018

Razzle dazzle, less functionality

Pros

Haven't found it yet. Everything that was easy on the old site is on users separate pages and difficult to navigate through. I should be using this a few times a week and so far can't do most of what I need with it.

Cons

Can't figure out extra features such as reporting and clueless response team. I don't think they even know what interrater reliability is.

June 2018

Kim from Kelly Services

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

June 2018

eLearning Platform

Pros

Great product for social eLearning that allows for smooth delivery of employee training, development, and certification from various social platforms

Cons

Some of the social platforms integrate more easily than others however that is to be expected and would happen with almost any product.

June 2018

Nik from Anderson Hospitality Management

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

June 2018

SchooX is powerful, but can be difficult to use.

We have the ability to train our team our way on their time.

Pros

I like how easy it is to create tests and the ability to give out awards to top learners. SchooX also connects to HotSchedules nicely, so it's easy for staff to find.

Cons

The biggest thing I dislike about SchooX is the inability to receive notifications when someone completes a course.

May 2018

Christian from Transactis Inc.

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

May 2018

Perfect LMS for our company.

Pros

So simple to use, and even easier to get set-up and start using. This the perfect learning management system for our company, as we can have a number of users, which we use so our customers can have access to various training videos.

Cons

The only con I would have is that the pricing is set for small to medium sized businesses, but it is very cost effective, so that should not be a deterrent. They do offer enterprise pricing I beleive for large companies, which we hope to be someday.

May 2018

Larissa from Burton's Grill

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

I've used Schoox to help with restaurant training.

Pros

I like that it is easy to pull up over the web or on the app. The quizzes are are fun way to learn more material! It is nice that as managers you can check in to see who has completed what courses.

Cons

My only complaint would be from when I use the app on my phone. A lot of times when I watch a video or scroll through a document it does not say that I completed it 100% unless I turn my phone to the side. This may just be a small glitch on my end. Other than that, no complaints!

May 2018

Brice from Upsell Group, LLC

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

Easy to use, but lots to master

Great system as long as you either have a learning direction and philosophy established or are open to whatever the consultant you hire to implement suggests. Not great for those who have a wishy washy learning vision or indecisive team.

Pros

End user interface is clean and easy to navigate through. The mobile app is one of the better LMS mobile apps around. Our employees did their training primarily through the application on their mobile devices. Approximately 85% mobile adoption. A really nice feature is the ability to set parameters around hourly employees and when they can access the system. We have a large hourly workforce and it is nice to be able to restrict access to the learning content to work hours or to be able to give each team member a bucket of paid off hour time to use to learn. This feature alone helped us incentivize growth and development learning while staying compliant with labor laws and finance liked it for budgets. Out of the box reporting was simple and basic, but it had a built in Google analytics connection. We just connected to our Google analytics account and aggregated the data into our BI tools for advanced reporting. Administration was simple and straight forward, but had lots of features that someone truly creative could run with. We ran a our company-wide mentoring program through the system. It also connects with quite a few HRIS systems so our team members where always up to date. I would recommend and use again. Has an excelent content store for easy purchase and download of "filler" content.

Cons

The organizational set up takes a bit to get used to, but once you are it is not overly complex. You mind as well turn off the search bar feature. You have a better chance of asking a magic eight ball where to find specific content. You will not need the search feature if you build your learning content correctly and use smart tagging conventions. E.G bundle content into courses and courses into curriculum, On-boarding, or career development. Our motto became "no content left behind" If its not in a course its not in our system.

April 2018

Christian from VOLTA Sports and Leadership

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Functionality

5 of 5

April 2018

Schoox is a great solution for multisite learning platforms

Great to work with

Pros

The ability to set up multiple groups and brand each groud as needed. The built-in social platform is a great addition. I also like to ability to build the exam on the platform.

Cons

Building the course has a learning curve but once you understand it you will be good. I would like to see the addition and a personalized journal for each learner. Integration with Zoom.

April 2018

Shannon from TC Services

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Amazing software for training

Pros

Schoox has helped our company stay consistent with training. We are able to track training, assign certain things to individuals or a group, etc. It is easy to use and the cost isn't bad at all. I believe there is a free version as well! Adding materials for further training is simple to do. It does not require an administrator.

Cons

Most of the content is for retail/restaurant businesses BUT you are able to use a third party content so it works.

September 2017

john from BSH

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Awesome LMS, optimized for the restaurant industry

Pros

Schoox is one of the first systems that utilizes a drag and pull. This makes it easy to move content from your desktop to create courses. They also have a system that measures the KPI to demonstrate how effective your training actually is. Like other systems you can build a quiz internally, they do have a social media element, and a reward system so it's great for millennials and gen z's. I would highly recommend

Cons

Many of their elements are still kinda gimmicky like the KPI metric but regardless it's still cool. You need to look at your needs before you decide if this will work for you.

August 2017

Shannon from Stars and Strikes

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

We love Schoox and the support is amazing!

Pros

Schoox has helped us with consistency in training. I like being able to get training material out to our entire company or certain departments. We can assign courses to individuals or to groups. We are able to track training and compliance courses to assure that our team is completing their courses.

Cons

My least favorite part of Schoox is the hierarchy set up. It is confusing to me and it carries over to the auto-assign rule for courses.

Response from Schoox of HotSchedules

Replied August 2017

Thank you Shannon!

May 2017

Allison from Entertainment Benefits Group

Company Size: 201-500 employees


Ease-of-use

5 of 5

Functionality

4 of 5

May 2017

Very easy to use

Pros

I thought that schoox was Easy to use and had an Appealing look. Schoox was also Easy to set up and allowed us to add our material quickly.

Cons

I needed free text option that was not available. We require this functionality in order to administer our final knowledge checks.

January 2017

gail from Orange county school district

Company Size: 1,001-5,000 employees


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2017

Good system for first time users

The system utilizes a drag and pulls system, so there's no need for an LMS admin which is a huge plus, they do provide access to third party contributors for content. Most of the content however, is geared toward the hospitality industry so unless you are building your own content or have a different content provider you may struggle there a bit. It has a wide variety of usability including social media elements, virtual classrooms, and gamification. All in all, it's a good system.

Pros

Easy to use
Doesn't require an admin.

Cons

Unless you work in hospitality or restaurant the third party content struggles.

January 2017

Alexandra from LocalSpl

Company Size: 51-200 employees


Ease-of-use

5 of 5

Functionality

5 of 5

January 2017

Great product

Great LMS, easy to use, lots of functions, easy tracking, offers a variety of online courses. Also, there is an app for the cell phone, which is very convenient.

Pros

User-friendly, training tracking

January 2017

Jack from Shining Brands

Company Size: 201-500 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

best buck for your bang

I"ve used schooxs while working at subway, and I think it's one of the best systems out there. You get to work directly with the founders when you have a concept you want to employ. It's cloud based so it doesn't take up a lot of space and you get unlimited storage. For those organizations that do not have content, schoox has several partners that can design content for you or help you build your own. It's a great platform.

Pros

easy to use
cost effective

Cons

not all the content is great for your business they are mostly in the retail restaurant business.

January 2017

Diego from LYFE Kitchen

Company Size: 201-500 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2017

Great but it has it's problems

Schoox it's fairly new compared to many of the other systems out there, in fact, many of it's manufacturing practices for it's LMS come from third party partners. This gives it a high level of innovation but at the same time, it allows for too many alpha and beta test situations.

Pros

Easy to use
Lots of innovation and ease of use

Cons

Too new of a product

January 2017

John from El Super

Company Size: 5,001-10,000 employees


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

schoox is an awesome LMS

I have used schoox in the past when it was still in it's infancy about 6 years ago. The great thing about schoox is that it literally scales with your organization, more importantly as you continue to grow any changes that you feel the LMS should incorporate their staff is willing to incorporate. For example, when I was working with them I suggested that they create deeper down tracking, so instead of just tracking regions and or a group of stores, break it down to individual stores and or even employees. Schoox has many of the functions that more expensive LMS utilize i.e. saba and cornerstone but at a fraction of the price. Furthermore, because they specialize in the restaurant industry their software easily communicated with hot schedules to allow easy integration of your employees.

Pros

Easy to use an integrate, easy support staff to work with, easy platform to use without an LMS admin.

Cons

Many of their services like the KPI *Key Performance Indicator* platform is in beta phase and although they offer such things don't generally offer the usage they promise. They need to test things like this before they offer it to its vendors.

July 2016

Jack from PARIS


Ease-of-use

2.5 of 5

Value for money

1 of 5

Customer support

2.5 of 5

Functionality

3.5 of 5

July 2016

We use Schoox for training videos and a library of training documents.

Pros

It has a lot of features, and really granular control over what is displayed, who can see it, etc. It keeps track of who has done what and how much time they spent doing it - so you can see if someone actually did what they were supposed to do. You can put up "courses" that have videos or other formats, and then quizzes afterwards. It's really a solid way to train staff.

Cons

The cost! It was already a bit expensive, but we really liked the features and couldn't find anything else as good, so we went for it. However they just hiked the prices a huge amount. So now we're going to drop it. Also, while there are a lot of features, the site's navigation is not very intuitive and you will end up hunting for things for a while when you need to do a certain action.