About Schoox

Schoox is a cloud-based social eLearning solution that helps companies deliver employee training, development and certification courses.

Available online or via mobile app, Schoox allow users to create custom-branded academies that house company content including videos, images, lectures, documents, exams and third-party coursework.

Schoox also features compliance management, which ensures that the course material is consistent and compliant across multiple stores, states or countries. Managers are able to create new courses via drag-and-drop dashboard and assign coursework to the entire team,  or specific groups.

As employees move through their coursework, managers can track individual progress, monitor exam results and identify opportun...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

42 Reviews of Schoox

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(22)

22

4 stars

(14)

14

3 stars

(2)

2

2 stars

(4)

4

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 42 results

March 2019

Nathan from Raising Cane's (Dropping Bird, LLC)

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Schoox is your one stop shop for a GREAT LMS!

They were great with any questions I had and it was compatible with multiple external programs to develop LMS content.

Pros

I had limited experience using an LMS program, let alone developing the content from scratch for my prior company. Having now seen it utilized in another company and how they use it, I can see the many, many features it offers.

Cons

With anything new, I was confident that it could offer more that what I was aware of at the time. So it was frustrating not knowing the 'higher level' offerings right out of the gate. So it wasn't a true dislike to the program, but more of "I wish I could have known more about it out of the gate" to use it better.

June 2020

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

June 2020

The best by far!

Schoox has transformed our company's training department. It is great having a system that is very easy to use and cell phone compatible.

Pros

Schoox is a game-changer when it comes to training. It easily integrated with Aloha and HotSchedules making it a must-have for anyone in the F&B, hospitality, or family entertainment industries. I love the many features and new ones that are added all the time. It is intuitive for the end-user and as an administrator, I find the system relatively easy to master. Whenever I do have an issue, the customer support is spot on.

Cons

Very little cons. I wish some of the settings were better defined.

Reasons for Choosing Schoox

It really hit all of the wants on our wishlist for an LMS. The price was great, too!

June 2019

Henry from Hair Club

Company Size: 1,001-5,000 employees

Industry: Retail

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

June 2019

Future Potential, But Painful Present

Our organization is truly attempting to incorporate and adopt a culture of learning. I fear we are in jeopardy of compromising our efforts due to our inability to rely on Schoox to perform effectively. I believe if the technical issues could be resolved, we can still leverage Schoox to achieve our mission. There have been many things that I have found that I love about the Schoox system. I truly would love to have a long term partnership, but the problems are currently outweighing the benefits.

Pros

The user interface is pretty good. Our users love how easy it is to navigate the system. Most tasks are pretty simple to complete. Re-versioning content is a breeze! As long as you have a clear vision for your organization's hierarchy and content layout, you will be able to effectively set up the system.

Cons

Support is very bad! We have had bad experiences with notifications and recently I received a notification that I was terminated from our academy. I also received a notification that a former employee has added me to our academy, but I am still receiving error messages when I attempt to access. I have now been unable to access the system and have had no immediate assistance from any of my support channels. Needless to say, as a super admin in the system and the Training Manager of the organization, not being able to access the system is a MAJOR problem. Although the user interface is very nice, administration tasks are inconsistent at best. I don't like having to depend on the Schoox team to fix and adjust things on the back-end. Quite honestly, I am concerned with the systems integrity and I am not fond of other entities have 'back door' access to our system.

March 2020

Todd from Crawford Designs

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2020

Lifelong learner. Platform is awesome

It's great I'd highly recommend it. I use it weekly!

Pros

It's very easy to use from a user perspective. I like the way things are organized. The system has a great structure and easy to use tracking system.

Cons

Some of the navigation is confusing in terms of nomenclature. At first, it was hard to understand the difference between curricula, courses, and trainings

August 2019

Daniel from Legion Brewing Company

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2019

Great software but not for the novice.

Schoox has been great for us overall. We have used it primarily for onboarding new hires up to this point, but we will eventually build out more continuing education modules within the system. It definitely took some time to figure out how to use, but the Schoox staff was great and always available. Our initial training with them was a screen share session followed by many phone calls and emails. Anytime we have a question they will always eagerly provide assistance. The HotSchedules integration was a huge selling point for us and has been great.

Pros

Schoox is full of features and functions like tracking and reporting, but the best thing we liked about Schoox is its complexity and ability to grow with us as our company grows. We can make it as small or big as we want it. It also integrates with HotSchedules which was a huge selling point for us.

Cons

When we decided to formalize our training program, I was tasked with the initial build-out. I am by no means a Learning and Development Manager, so I had a hard time figuring out how to use Schoox. We had played around with Talent LMS and I found it to be much simpler for the novice yet not as customizable as Schoox. The final choice to go with Schoox came from us understanding we needed to hire a L&D Manager eventually who would know how to use it better than me, which we did. Now all is well, but be warned this is not likely a software that can be learned casually by a novice.

Reasons for Choosing Schoox

We chose Schoox for two main reasons. 1) HotSchedules integration was a big selling point. This feature allows you to sync your employees from HotSchedules to your Schoox roster. If you're in a high turnover business (our restaurant employees over half of our employee base), this makes enrollment into Schoox so easy. 2) The depth of what can be done in Schoox is impressive if not a little daunting at times. There are so many features that we haven't even started to touch. Everyday we find some amazing new thing we can do that we never saw before and if you ever want to learn more about it, there are tons of training modules on how to use features within Schoox.