Spoke software


8 reviews(5.0/5)
8 reviews(5.0/5)

Spoke is a cloud-based social learning management system (LMS) designed to help enterprise organizations manage training by providing tools and data needed for employee engagement and training in a single platform.

Admins can create personalized learning experiences for every user from any type of content and use Spoke’s dashboards, reporting APIs and optional business intelligence reports to measure the training impact on business goals.

Learners can access Spoke from any device, and they’ll only see content that’s relevant to them based on their role. Spoke uses social learning to drive collaboration, real-world gamification to keep employees motivated and integrated communication tools to share training-related news and important company updates.

Open APIs and single sign-on allow Spoke to integrate with a variety of other tools. Clients receive a dedicated support team and have the opportunity to add specific feature requests to the product roadmap.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

8 Reviews of Spoke

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  • Joshua from Willamette Dental Group

    Number of employees: 1,001-5,000 employees

    May 2018

    Modern, easy-to-use right "out of the box," unparalleled customer service.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The look and interface is modern, and the development team goes above and beyond with accommodating our team's needs

    Cons

    The back-end side is a tad simple, but the Unboxed/Spoke team is always receptive to making additions to make life easier for both administrators and users alike

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Natalie from Willamette Dental Group

    May 2018

    Just what we needed

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    One of our main requirements when we were looking for a new LMS, was that it was user-friendly and engaging, and Spoke really has hit those requirements for us. The engagement with employees has increased exponentially and we see employees engaging with Spoke on a daily or weekly basis as opposed to once or twice a year.

    Cons

    We are still growing into Spoke, so the only concern would be to have it continue to grow with our needs. So far, Unboxed has been extremely responsive to our needs as a company. They are very open to requests for updates to Spoke and have already implemented several of our requests.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Matthew from Tupperware Brands

    May 2018

    Simple, easy to use and implement with fantastic support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very user experience focused. The support from Unboxed is second to none and whenever I need the platform to do something that it currently doesn't, they instantly look at how they could implement it and always exceed expectations

    Cons

    There is very little to dislike. The administration takes a little longer to get to grips with than for a user, but the support team provide help and assistance right away with such a positive attitude.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Heather from Ultraceuticals

    Number of employees: 51-200 employees

    May 2018

    The Spoke LMS by unboxed technology is by far the best,most user friendly LMS I have ever used!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The visual appearance, ease of navigation, customer support, a team that take your feedback onboard to constantly innovate and enhance the functionality. The price.The spoke team feel like they are on my team! Love them so much.

    Cons

    Reporting side of the platform is good but I have no doubt that they're working to make it great. I have had a few glitches with mobile optimisation.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Aleisha from ADI Global

    Number of employees: 1,001-5,000 employees

    May 2018

    Great Software - Made my job a lot easier!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easier to use - Quicker completion of daily tasks because of this

    Pros

    Modern look and feel - Easy to use and clear. I like the community page and how it offers collaboration from the learners

    Cons

    Reporting - Online reports are quiet rigid, would like more flexibility on this
    Up next - This doesn't really work for our company- Be nice if we can remove the feature to avoid confusion

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tom from Galileo Learning

    Number of employees: 1,001-5,000 employees

    May 2018

    Spoke has been great for our organization because it so intuitive for users and admins alike.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    They have been amazing partners and they have a product that fits the needs of small to mid-size businesses. Their UI is also designed for the millennial workforce and works to create a very smooth and intuitive learning experience.

    Pros

    The system is sleek, simple, and just works. There aren't a ton of unnecessary functions and buttons that users and admins have to learn to navigate in order to leverage this system. As an organization that hires and trains over 2000 employees each and every year, this system is really ideal for our needs and those of our users. Even with all of that, the best part about this product is the level of support and partnership that you get when working with the team. They are the best and most supportive vendor we have ever worked with. From scheduling calls to review releases, to actually supporting the work of administration and implementation, to adding almost all of our development requests to the product roamap, we've come to view the Spoke team as true partners in our org.

    Cons

    Anything we have on our wishlist is actually really minor and often times have been added to the product roadmap.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ernie from Lochinvar, LLC

    January 2016

    Awesome!

    Ease-of-use
    Quality
    Support

    We use Spoke and have had nothing but success. You have a great product and a friendly fun team to work with. You have always continued to innovate and that goes along way. I'm sorry I am not much help. If you want a wish list here are a few... We love the ability to have a reward system. I wish we could get an email when a reward is purchased to an email. As of now we have to check everyday to see if someone has redeemed a prize. Keep up the good work.

    Review Source: Capterra
  • Lauren from BH Media Group

    January 2016

    Very user-friendly

    Ease-of-use
    Quality
    Support

    I have enjoyed using Spoke with my company. The system is easy to use, both from the user standpoint, as well as from the back end Admin Portal. Creating and maintaining users is quick and easy. It's also effective at getting our Sales teams prepared for training with energetic and informative training videos. I'm excited to see what's coming in the future for Spoke!

    Review Source: Capterra
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