They have been amazing partners and they have a product that fits the needs of small to mid-size businesses. Their UI is also designed for the millennial workforce and works to create a very smooth and intuitive learning experience.

The system is sleek, simple, and just works. There aren't a ton of unnecessary functions and buttons that users and admins have to learn to navigate in order to leverage this system. As an organization that hires and trains over 2000 employees each and every year, this system is really ideal for our needs and those of our users. Even with all of that, the best part about this product is the level of support and partnership that you get when working with the team. They are the best and most supportive vendor we have ever worked with. From scheduling calls to review releases, to actually supporting the work of administration and implementation, to adding almost all of our development requests to the product roamap, we've come to view the Spoke team as true partners in our org.

Anything we have on our wishlist is actually really minor and often times have been added to the product roadmap.

Spoke has been a wonderful company to work with from vetting to current implementation. Their staff is friendly and always willing to work out any solution to any problem or suggestions we may have.

Spoke LMS replaced our very antiquated and clunky LMS about 2 years ago. It has been a wonderful addition to our company not only for course access but discussion board and community interaction. The Spoke customer service has been amazing. We've asked for tailored features and all of our needs have been met. They are constantly upgrading or adding new features that we can access and use with our learners. Uploading and managing courses is easy and user-friendly. The users find it easy to browse for courses, access resources, and post on the community discussion boards. The user interface is sleek and clean and very user-friendly.

We have found that the Spoke LMS has been exactly what we need for our learners.

Overall the Unboxed team has been helpful and Spoke definitely solved a very large need for us and our contractors in terms of job training and continuing education.

I like that Spoke is customizable and we were able to adapt it to a very unique need for job-training for candidates from around the country.

Having only 24 hours for our new users to login before their link expires leads to quite a few password lock-out and reset situations, which the Unboxed team told us was our responsibility to troubleshoot. We were not trained on how to fix passwords and login problems at the outset, but now we know how to use that option. The "Start Over" option also resets course progress for our users, which can lead them to lose access to our business unknowingly. They might intend only to "review the completed course" but they can hit the wrong button and disrupt their own accounts by accident.

I enjoy the ability to integrate with SSO and the ability to build out a variety of curricula depending on the job title. It's nice to also have the ability to upload content in several formats. The best part of Spoke is the customer service. They are incredibly responsive and quick to hop on a call where need be.

The system takes a little while to get used to and understand which aspects effect others within the system. With that being said, customer service is always quick to provide tips and tricks where needed.