--- title: "Pointerpro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Pointerpro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Pointerpro is a good fit for you!" source_url: "https://www.softwareadvice.com/lms/survey-anyplace-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / [Pointerpro](https://www.softwareadvice.com/customer-experience/survey-anyplace-profile/) / Pointerpro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/customer-experience/survey-anyplace-profile/) Reviews [Alternatives](https://www.softwareadvice.com/customer-experience/survey-anyplace-profile/alternatives/) # Pointerpro User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 276 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.7/5 - Value for money: 4.3/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 190 reviews (69%) - 4 stars: 78 reviews (28%) - 3 stars: 4 reviews (1%) - 2 stars: 2 reviews (1%) - 1 star: 2 reviews (1%) ### Most mentioned pros - The platform is flexible enough to support complex scoring logic behind personality‑type outcomes, and the reports look professional and feel like a natural extension of our own programs. - We particularly appreciate the ability to add custom fields and formulas, allowing us to generate tailored reports from survey responses. - We worked with PointerPro to create a platform for our online early childhood screening tool. ### Most mentioned cons - Only hiccup we've had is around the ability to leave a question at neutral without having to click the slider--some people have had a bit of trouble understanding at first. - Our only major issue with it our package did not allow users to print off their results. - We have customers who have dropped us and their comments were basically this: "As long as you are working with Pointerpro, we will not do business with you despite the quality of your products". ## Pointerpro customer reviews Showing reviews 1-25 of 276 (page 1). ### Flexibility, Price, plus Service - Overall rating: 5/5 - Reviewer: Susan F. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We started our relationship with Pointer Pro for its flexibility and pricing, but this review focuses on its customer service and support. We needed it—and PointerPro delivered it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our company, Mojo Moments, researched options and chose PointerPro to create and process our Motivation Matters for You assessment and report because of its flexibility and price. #### Cons Our only challenge was a good one. Our instrument's success required translations into languages such as Hebrew, Russian, and Romanian. We worked around it. --- ### Highly-flexible assessment platform with some opportunities for improvement - Overall rating: 4/5 - Reviewer: Brian J. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Pros: +Flexibility of both their online assessment/survey tool & the personalized PDF report builder. +Onboarding includes multiple sessions with an onboarding expert to help you get your first assessment built. #### Cons Cons: -Using some advanced features required a significant learning curve and/or lots of trial & error. -Payment feature doesn't natively support re-attempts after a customer payment attempt fails, though you can build a workaround using multiple conditional survey questions with a payment prompt. -Use of HTML coding in the PDF report builder would occasionally results in different spacing across sections despite using the same HTML code. -Maximum graphic size is fairly small which required me to split up graphics in some instances in order to appear to be a single high-resolution image. -Font options included many Google standard fonts, though having more font options would have been helpful to better align with my brand. #### Reasons for choosing Pointerpro Primarily due to the onboarding support & the customizable PDF builder. #### Vendor response Hi Brian, Thank you for your detailed and honest review. We're glad to hear that the flexibility of both the assessment builder and the PDF report generator has been valuable for your work. It's also great to know that the onboarding sessions helped you get off to a strong start. We appreciate you pointing out areas where things could be smoother. We know some advanced features can take a bit of trial and error, and we're actively working on simplifying that experience. Our team is also focused on improving the UI and report builder to reduce the need for manual HTML adjustments and make formatting more consistent and intuitive out of the box. Your input helps us prioritize these kinds of improvements. Thanks again for choosing Pointerpro and for taking the time to share your experience. Best regards, The Pointerpro Team Replied October 2025 --- ### Great Survey App for my business - Overall rating: 5/5 - Reviewer: Mitch H. - Verified reviewer: Yes - Industry: Market Research - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered I'm building my start up with this quality app at an affordable price! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love that the app has various functionalities such as, offline capability, email alerts, and truly stunning survey designs #### Cons The contact support is not best as they run on Europe time and I run on Eastern Atlantic Time, so it's a bit difficult getting answers to queries in the afternoon my time. But overall I've seen on a number of occasions staff work overtime to try and assist me --- ### Great experience - Overall rating: 5/5 - Reviewer: Carmela D. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. excellent definately recommend. personalized support, patient with nontechinical type people, knowledgeable and flexible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We worked with PointerPro to create a platform for our online early childhood screening tool. They answered all our questions, handled the complexities and quirks of our project with ease, and have been an ongoing resource as we launched the project. #### Cons I really can't think of any! They took on a project that is not typical and together we navigated it making it work for us! #### Reasons for switching to Pointerpro cost was a major factor that led us to switch --- ### A robust, highly configurable survey tool - Overall rating: 5/5 - Reviewer: Adrian M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A powerful and dependable survey platform with standout flexibility. It lets us deliver clear results to customers without forcing an all-or-nothing approach to sharing data. Reporting is one of the best parts of the tool, and it supports a wide range of survey use cases. We plan to keep using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Pointerpro is extremely flexible for survey design and distribution. The dashboard and sharing controls are a big strength, because you can tailor what each customer sees and keep reporting focused on the right insights. Reporting quality is high, and the platform works well for both engagement surveys and other research projects. ReportR is a great add-on for creating professional reports quickly. #### Cons The depth of configuration means there is a lot you can do, so new users may need a bit of time to explore all the features. Once you’ve got your templates in place, it’s straightforward. #### Reasons for switching to Pointerpro Pointerpro is more configurable. More advanced reporting. #### Vendor response Hi Adrian, Thanks so much for your review! We’re happy to hear Pointerpro’s flexibility and reporting features are making your surveys and research projects easier, and that ReportR is helping you quickly create professional reports. We know there’s a lot to explore at first, and we’re always working to make advanced features easier to use and the platform more intuitive overall. Your feedback really helps us with this. Thanks again! Cheers, The Pointerpro Team Replied December 2025 --- ### Pointerpro Packs Powerful Features and Stays Simple to Manage - Overall rating: 5/5 - Reviewer: Anna K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pointerpro has been so user friendly and it's been great to have one platform for all of our survey and assessment needs! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pointerpro is great for all of the features it provides--way more than other survey-like platforms we've used. #### Cons Only hiccup we've had is around the ability to leave a question at neutral without having to click the slider--some people have had a bit of trouble understanding at first. Simple and easy to manage, though! #### Reasons for switching to Pointerpro Pointerpro had features we needed, whereas SurveyMonkey did not. --- ### Intuitive and Efficient! - Overall rating: 5/5 - Reviewer: Seppe V. - Verified reviewer: Yes - Industry: Financial Services - Company size: 5001-10000 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pointerpro has significantly streamlined our processes with its simplicity and speed. The ability to work collaboratively within our department is a major plus. However, enhancing template reusability would further boost efficiency and reduce manual effort. Today we created an inactive campaign which we duplicated #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Departmental usability: Seamlessly integrates within our team’s workflow. User-friendly: Intuitive interface that’s fast and easy to navigate, reducing onboarding time. #### Cons Template optimization: Limited flexibility in reusing or quickly adapting existing templates, or we haven't found the method yet #### Reasons for switching to Pointerpro Optimisation of purchased tools within our business #### Vendor response Thank you for taking the time to share your feedback! We appreciate your point about template reusability. We are having template improved functionalities on the roadmap for the questionnaire and the report builder. In the meantime, you’re always welcome to reach out to us via email to discuss any product feedback or ideas. Replied December 2025 --- ### Most advanced platform for online assessments but can be quite complex to use - Overall rating: 4/5 - Reviewer: Alex M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We had excellent customer service and technical support. We had issues during the initial setup as well as with the CRM integration. It took a long time to solve but they communicated really well throughout and were reactive. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Pointerpro was the best, most advanced and most flexible platform we found out there for online assessments. #### Cons The onboarding is time-consuming and cumbersome, which was to be expected due to the large volume of features. #### Reasons for choosing Pointerpro Pointerpro seemed much more advanced and flexible. --- ### Our Go-to Tool (and Team) for Effective Surveying & Reporting - Overall rating: 4/5 - Reviewer: Dan J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In general, Pointerpro is a great tool that provides the survey and reporting capabilities that other tools do not. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Really love the onboarding/orientation program when signing up and configuring the account. [sensitive content hidden] was an attentive and extremely knowledgeable account representative, and the support team was great in helping us through some of the tougher challenges in setting up exactly as required. The translation function is also super easy to use! #### Cons The report designer tool has a little bit of a learning curve and feels a little primitive. While the tool does have the ability to modify beyond the basic parameters, it requires advanced technical skill and custom CSS. There are also limited aggregate/group variables available. #### Reasons for choosing Pointerpro Better reporting capabilities that better aligned with our needs #### Vendor response Hi Dan, Thank you for the thoughtful feedback. We’re glad to hear the onboarding experience, translation feature, and support team helped you get set up smoothly, especially when working through more complex requirements. We also appreciate your comments on the report designer and aggregation options. Reducing the learning curve and making advanced customization more accessible are areas we’re actively working on, and feedback like yours helps guide those improvements. Thanks again for taking the time to share your experience. Best regards, The Pointerpro Team Replied December 2025 --- ### Pointerpro has been a great tool - Overall rating: 4/5 - Reviewer: Erik S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Pointerpro has been a great tool for us to set up custom reports used in sales situations, guiding staff in the interaction with customers and present credible output after a consultation meeting. Easy interface to interact with and also great support from their staff. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexible and capable to easily set up forms with complex logic and nice output. We use it for sales support in customer consultations. Building condition based output reports made it easy to automatically produce and share reports from consultations. #### Cons The pricing model per PDF-export is a bit on the high side. Over the years not so many new features has been added even though existing functionality is fine. --- ### So happy with the tests we integrated into our product - Overall rating: 5/5 - Reviewer: Claudia d. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered I already recommended it to other teams in my company #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Everything seems so easy ! And the result we delivered to our customers is very attractive #### Cons Adapting the reports to our very special requirements was a bit of a challenge #### Reasons for choosing Pointerpro The capacity to generate personalized feedback and reports --- ### Diagnostic assessments - experience with Pointerpro - Overall rating: 4/5 - Reviewer: Paul N. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Generally good overall experience with assistance from their team. We really would have liked the ability to print off the results in plain format (not in the more expensive report format). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We used for personality assessments which we developed as well as a tool to help people improve their listening skills, which we did for relcap.academy. It is easy to pick up and use though you do get training which was helpful. #### Cons Our only major issue with it our package did not allow users to print off their results. To have that facility would have cost a lot more. #### Vendor response Thanks for taking the time to share your experience, Paul. It’s great to hear Pointerpro was easy to adopt, and that our team was helpful along the way. We understand your feedback around printing results and will take it into account as we continue refining our offering. Best regards, The Pointerpro Team Replied December 2025 --- ### Pointerpo has been a very useful tool for our work with clients - Overall rating: 5/5 - Reviewer: Lisa M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pointerpro has provided the product we need with excellent and responsive customer service. The team has always been quick to respond with replies to email queries or requests for a meeting. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pointerpro allows for the creation of highly personalized surveys and the delivery of customized results reports to participants. The ability to tailor cover pages and adjust the overall look ensures that the final product aligns with our branding. It's the best tool I've so far found for combining both functionality and flexibility in survey reporting. #### Cons Some of the bulleting and numbering formatting features for text in the reports can feel clunky and limiting. Additionally, there is a bit of a learning curve when it comes to programming the system for more complex results calculations. It takes some time to fully understand how to set up these advanced features efficiently. #### Vendor response Hi Lisa, Thank you for the detailed review. We're glad to hear that Pointerpro has been a strong fit for your work with clients, especially when it comes to personalized surveys and branded reports. We appreciate your feedback on formatting and the learning curve for more complex setups. These are areas we continue to improve, and input like yours really helps guide our development efforts. It's also great to know our support team has been there for you when needed. Thanks again for sharing your experience. Best regards, The Pointerpro Team Replied April 2025 --- ### Pointerpro - ons-stop-shop - Overall rating: 5/5 - Reviewer: Uri L. - Verified reviewer: Yes - Industry: Printing - Company size: 5001-10000 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It's been great so far - we're looking forward rolling out our first assessment and the following 37! Thanks! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact it's a 360 solution for assessments, providing a streamlined process from creating the assessment to generating the backend reports. The support form your team is also worth mentioning - [sensitive content hidden] and [sensitive content hidden] (with whom we've interacted so far) deliver on your service promises! #### Cons It's not that I don't like it, but I do think the formula section can be made even more intuitive with a visualization interface to further "dumb it down". Think "how would I allow a 10 years old to use formulas correctly", and I believe you'll save tons of time and resources for your customers and [sensitive content hidden]:D #### Vendor response Hi Uri, We really appreciate your feedback! Great to hear Pointerpro is streamlining your assessments and that our support team has met your expectations. Your suggestion for an easier to understand formula interface is noted—we’re always looking to improve usability! Excited for your first (and next 37) assessments, and we’re here to help along the way. Kind regards, Nigel Replied March 2025 --- ### Great tool - Overall rating: 5/5 - Reviewer: Brandon J. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive. It took a little to learn the program at first. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Pointer pro is quite easy and intuitive as a tool. Pointer pro has been quite positive for our company usage. #### Cons It's a little expensive especially if you're not using it to generate income. #### Vendor response Hi Brandon, Thank you for the review. We're happy to hear that Pointerpro has been a positive addition for your team and that you've found it intuitive to use. We appreciate the feedback on pricing as well. We understand it can feel like a bigger investment when it's not tied directly to revenue, and we’re always looking for ways to provide added value. Thanks again for sharing your experience! Best regards, The Pointerpro Team Replied April 2025 --- ### So thankful I found Pointerpro! - Overall rating: 5/5 - Reviewer: Shannon W. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to customize my questions and scoring logic any way I want, robust formula abilities, and the beautiful and customized pdf's that come out at the end for clients. The support team is amazing and has stuck with me through even the most nitty gritty details of trouble shooting to get my outcome just how I want it. #### Cons As with any software, you have to put the time into getting to know it and understand how it works, so you can make it work for you. Not so much a con as a consideration you will need to take into account when you are deciding to go with this software. #### Reasons for choosing Pointerpro None of them had the robust features and options that pointer pro has for the PDF outcome. It's amazing. #### Vendor response Thank you for the nice review. As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live. The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes! Our team has already prepared several resources for you to allow for an easy start with this exciting new development. Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder Replied December 2022 --- ### Pointerpro Review - Overall rating: 4/5 - Reviewer: Marek T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Pointerpro was positive. The intuitive interface and excellent customer support made it a pleasure to use. The platform provided a range of useful features and tools that streamlined my tasks and improved productivity. Although there were some limitations in terms of customization options, it did not significantly hinder the overall experience. Pointerpro proved to be a reliable and efficient solution for my needs, and I would recommend it to others looking for a user-friendly platform with great customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros One of the things I liked most about Pointerpro was its intuitive and user-friendly interface. Navigating through the platform was seamless, and it was easy to access and manage the various features and tools it offered. The layout was well-organized, making it convenient to find and use the necessary functionalities. Additionally, the customer support provided by the Pointerpro team was exceptional. They were responsive, knowledgeable, and always ready to assist with any inquiries or issues that arose. #### Cons While Pointerpro had many positive aspects, one thing I liked least was the limited customization options. There were certain elements and settings that I wished I could modify or personalize to better align with my specific needs and preferences. Having more flexibility in tailoring the platform to suit individual requirements would have been beneficial. --- ### Better, Faster, Less Expensive & More Feature Rich than our previous platform... - Overall rating: 5/5 - Reviewer: Wendy B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are delighted with SurveyAnyplace. We were using another service for years. SurveyAnyplace offers the "fancy features" which were lacking in the other product. The other product served up the pages so slowly that the user would think the survey broke; SurveyAnyplace is lightening fast. It was a lot of work on our end recreating our surveys when we switched to SurveyAnyplace and then rewriting our database, but it was completely worthwhile. It would be nice with the time difference if product support was available 24/7 or longer daytime hours since we are in California, but it's not critical. They still are responsive and caring. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love the speed. Whoosh, whoosh, whoosh, between the pages of the questions. The modern look & feel is excellent. A large variety of question types. #### Cons If I have created a question and subsequently change the question format, you have to recreate all of the answers because they disappear when you change the format. For instance, if you change from a check box to a pull down, the choices disappear and you have to reenter them. Also, if you add a question, and then want to reorder the the questions, you have to redo all of your logic. As I recall, the former product we used required redoing the skip logic, but only to the preceding question. #### Vendor response Hi Wendy, Wow, thanks for the kind words! It really means a lot coming from you. Keep up the good work! Replied October 2016 --- ### surveyanayplace for a Bachelor Thesis - Overall rating: 5/5 - Reviewer: Michael K. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the efficient and fast setup for a survey, I never used the tool but was able to set up a questionnaire consisting of 12 questions in about 30 minutes. This is a huge time factor in my opinion. #### Cons Nothing so far I really enjoyed using the app. #### Reasons for choosing Pointerpro easier to use and setup --- ### Simple and Sweet! - Overall rating: 5/5 - Reviewer: Marly D. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered We currently use Survey Anyplace for questionnaires that allow us to gather information to then relay to our coaches and coachees. This software allows everything that we need and doesn't take away from any other part of the process! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Survey Anyplace often and rely on it heavily for important aspects of our company - we are never disappointed! #### Cons There are a lot of pros to using the software for us, and nothing in particular that we'd point out as a "con" to using the software, we're overall very happy with it and haven't run into any major issues. We use this software for very confidential and important information, there have never been any issues that we've run into that have made it not worth using. --- ### A complete suite for surveying - Overall rating: 4/5 - Reviewer: Jorge L. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. You can do anything you need using Survey Anyplace's options, as long as you can imagine the workflow. So, the limit is your creativity, not the service's functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Being Zapier-compatible makes Survey Anyplace even a more valuable tool, because you can combine it's native power as a survey tool with several other services to really maximize it's potential. If you have a surveying need, you can surely find a solution within Survey Anyplace's offerings. #### Cons Even though they recently changed it a bit, the UI still feels very old. To be honest, now it looks "modernly old" with the recent change. I think it's the only downside of the service. #### Reasons for choosing Pointerpro Price. #### Reasons for switching to Pointerpro Price. --- ### Valuable assessment tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Paper & Forest Products - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered I highly recommend Pointerpro to anyone who is looking for a way to assess employee skills and knowledge. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pointerpro's assessment feature is incredibly versatile. I've used it to assess employee skills, customer satisfaction, and even my own personal development. Additonally, Pointerpro's customer support is excellent. #### Cons I wish there were more templates available for the assessment feature. --- ### A very nice product with upside potential - Overall rating: 4/5 - Reviewer: David o. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered The customer support team has been very responsive and helpful. The time zone difference between Europe and the US often means that replies don't come back until the next businss day which is a bit of a pain when you're on deadline and need a quick answer. I hope that there would be support in the US time zone going back to the West Coast (Pacific Time of 8am - 6pm) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Developing a scored survey was fairly easy to do. The formulas and question logic makes it very flexible to develop what is needed. I also like the dynamic if-then functions in ReportR to dynamically generate text content based on formula results. #### Cons I wished that ReportR had more chart options to visualize data. I also wish there were easy APIs to integrate external data sources into the report generated by ReportR. --- ### A Key Strategic Business Partner - Overall rating: 5/5 - Reviewer: Mallory C. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Survey Anyplace has allowed us to grow our consulting business in ways we never thought possible. The initial reason we purchased the software is only a fraction of how we use it now. In this virtual world, we are able to reach more customers and create a seamless process to collect information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product is easy to use and provides a customized solution to fit our specific business needs. Our users have never had any issues with completing the surveys and the amount of data and information we are able to collect and use is invaluable to our orgainzation. #### Cons In using this product for over a year, we honestly have not come across situations where something has been missing or where we have been disappointed with the product. #### Reasons for switching to Pointerpro The product we were previously using could not create the customized reports we receive through Survey Anyplace. It was coming up short in a lot of areas and Survey Anyplace has filled many of those gaps. --- ### Amazing platform and even better service - Overall rating: 5/5 - Reviewer: Becky T. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have used SAP since March 2020 and it has been huge in growing out business. It is slick and looks professional...which is great if you are a start up company and don't have the expertise/resources to try and design something like this yourself! Support is easily available and accessible. In addition to the easy to follow user guides, they are on hand to answer any more specific questions or bigger queries. [SENSITIVE CONTENT HIDDEN] have all been amazing. [SENSITIVE CONTENT HIDDEN] has helped me a lot with setting up our white label as we don't have IT expertise at that level as a small (but quickly growing!) start up. #### Cons SAP seem to be constantly adding new features and integrations so maybe more emails about new features would be really useful so we are not missing out (I may just be missed emails though!). Or maybe reaching out the clients and asking what they would like to see by filling out a short form? #### Reasons for choosing Pointerpro Its slick design and professional look ## More reviews [Next reviews](https://www.softwareadvice.com/customer-experience/survey-anyplace-profile/reviews/?page=2) --- Pointerpro Reviews, Pros and Cons - 2026 Software Advice