TalentLMS Software

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FrontRunners 2021

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About TalentLMS

TalentLMS is the LMS built for training success. Designed to get a yes from everyone, its where great teams, and companies, go to grow. With an experience thats fully customizable and easy to manage, teams embrace training while feeling right at home. TalentLMS makes it easy to provide the right training to any team and every use, while giving expert guidance and support every step of the way. On a mission to democratize training, TalentLMS already serves 70, 000+ teams worldwide....

TalentLMS Pricing

Start with a forever-free account that will allow you to test everything before purchasing a plan. No credit card required. You can upgrade, downgrade or cancel at any point. Free Plan - $0/month - Up to 5 users - Up to 10 courses - Unlimited email support. Starter Plan - $69/month - Up to 40 users - Unlimited courses - Unlimited email support Basic Plan - $149/month - Up to 100 users - Unlimited courses - Unlimited email support - Single Sign-On support - 1 Branch - Custom domain + SSL Plus Plan - $279/month - Up to 500 users - Unlimited courses - Unlimited email support - Single Sign-On support - Custom reports Premium Plan - $459/month - Up to 1000 users - Unlimited courses - Priority email support - Live chat support - Single Sign-On support - Custom reports - Automations - Success Manager - Custom domain + SSL - 15 Branches

Starting price: 

$69.00 per month

Free trial: 

Available

Free version: 

Available

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TalentLMS Learner Dashboard

TalentLMS User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 451 reviews

User Profile

Nick

Verified reviewer

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2020

Continued improvements

Overall it has been a great experience. Their support is always helpful and timely, they rarely have service disruptions (despite a massive increase in e-learning following COVID) and they have continued to improve the features of the product.

Pros

Talent LMS has continued to deploy regular quarterly updates which improve the features and usability of their product. They've maintained affordable pricing along the way, even when large updates have been added to the system. It's really easy for our learners to use and administration and reporting is pretty good.

Cons

Certification management needs to be improved further. I still haven't quite figured out how we will handle re-certification if requirements differ from the original. It's also not easy to get the certificate ID number, which is important to be able to store the data outside of Talent LMS. Our workaround requires manually loading a PDF preview and taking the ID from the PDF, which is the only place you can embed it natively. Reporting has gotten increasingly better over time but can still use some better cross-object reporting and filtering based on other criteria.

Reasons for choosing TalentLMS

Better value for money considering all the features. Also was extremely white label and had broad API access which was important to us to integrate into our existing customer systems and portals.

Response from Epignosis

Nick, thanks for your feedback and review! As you mentioned, our team continues to keep improving TalentLMS and our quarterly updates are a result of the feedback we gather from our customers. It's great to hear that you've had a great TalentLMS experience thus far, and we'll keep working hard to ensure things keep on getting even better!

Replied December 2020

Alyssa

Company size: 2-10 employees

Industry: Insurance

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2022

Great platform for creating a basic course structure that fits your training needs

Overall, TalentLMS has met our needs and allowed us to create a custom online course and expand the reach of our organization's education programs.

Pros

The product is pretty user-friendly, and if you are struggling with how to do something while creating/editing your course, you can easily find answers to most issues in the knowledge base. I also liked the various types of content that can be added to a course. For example, I've utilized text, PDFs, Microsoft Word documents, images, videos, tests, surveys, web links, and more all in one single course - and I probably haven't even explored half of the available features!

Cons

Working with a user's course expiration date can sometimes be tricky and could definitely use some improvement. For example, to change the expiration date for a user, logically I would go to the "Users" page, go to the user's courses, and extend the date there. Instead, you have to go to the course page, go to course content, go to course users, and extend it from there. Also, I've found that sometimes you can't extend a user's deadline without resetting their progress for the entire course. I haven't quite figured out why that happens. I also think the navigation on the user's end could use a little clarity. An automated "course tour" would be beneficial.

Reasons for choosing TalentLMS

An annual subscription to TalentLMS was less than half the cost of an annual Blackboard subscription.

Timothy

Company size: 1,001-5,000 employees

Industry: Facilities Services

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

December 2021

Don't buy into the hype. At best...it is only OK.

Frustrating...mostly because they are slow and unhelpful when dealing with technical issues.

Pros

It is inexpensive and intuitive to use. It is good for adding videos, articles, and quizzes within the LMS.

Cons

I have had nothing but problems trying to get Articulate 360 courses to communicate course completion with this LMS. It works most of the time, but it still misses 15% or so of my users. Having over 2000 users, I cannot be hunting down everyone that did not show as completed, especially when they tell me they did it! Honestly, there have been a myriad of other technical issues that they cannot fix, or do not know how to fix. At this point I have to figure out if I just live with the limitations of their program, or go through the hassle of switching to a new LMS.

Reasons for choosing TalentLMS

It was cheaper.

Response from Epignosis

Timothy, we are sorry to hear that you've encountered frustration with the responsiveness of support. Our Customer Support team strives to answer all queries in a timely manner (they currently have a 95% satisfaction score given by customers) and we find that the email ticket system allows us to ensure all queries are tracked and addressed in the most thorough way possible which is offered on all paid plans. We suggest you advise your support contact of your specific timing restrictions (including your timezone) and they'll do their very best to accommodate your needs. Thanks for your review!

Replied January 2022

Betsy

Company size: 51-200 employees

Industry: Individual & Family Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

March 2022

Great tool to automate your staff Training!

Pros

I like that we do not have to manually advise staff/ providers what trainings they need to take. Once you set it up, the system sends out notifications via email/phone. this lets them log in and train at their own pace. each profile is unique to the staff and they canlog in before their training expires and complete their training. it's absolutely a burden-lifter.

Cons

Only thing I can say is that the work you put in to do all the training presentations is a headache, but once they are done, you no longer have to worry about them.

Reasons for choosing TalentLMS

It was less expensive and their website was more easily accessible. I also did not need a demonstration for pricing. it was all there. I love when you don't have to quess at the pricing.

Response from Epignosis

Hi Betsy, thank you for sharing your thoughts on TalentLMS. Transparency is very important to us. That's why all our pricing and features are available on our website. Thanks also for sharing your insights on notifications. We are glad to hear it makes your life easier!

Replied April 2022

Anonymous

Company size: 11-50 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

June 2021

Helped us pivot to virtual training as a result of the pandemic

We previously did the majority of our training in person. As a result of Covid, we switched everything to online learning, both synchronous (with Zoom) and asynchronous. TalentLMS easily connected with Zoom to allow us to do both, depending on the course and the people being trained. And thankfully our users have found it easy to use the platform.

Pros

TalentLMS is fairly easy for non-technical users to set up and maintain courses. In fact, I've taught many of my colleagues to do so. The process for setting up new courses is pretty straightforward and well documented. While the default process doesn't have a lot of bells and whistles, there are some customizations available for those who look under the hood a bit (such as with custom CSS and Javascript).

Cons

In order to make the software easier for non-technical users, aspects like branding can be challenging to customize. For example, the size restrictions on the logo image are pretty hard to work with. Not only that, they aren't published anywhere (at least not that I could find). I finally contacted their support and was able to have them override the defaults so our logo would look normal. Worth nothing is that because their support is in Europe and I'm on the Pacific Coast of the U.S., it often takes 12 hours or so before I'd hear back. This made working with support take a long time when compared with other similar companies.

Reasons for choosing TalentLMS

We hired a consultant to help us identify the best e-learning tool and this was what they selected based on our requirements. Those were: 1) it needed to be able to connect with WordPress, 2) pricing options needed to allow us to ramp up slowly, based on the total number of users, 3) it needed to allow non-technical team members to create courses on their own, 4) work well with Zoom, 5) accept SCORM packages from the few e-learning courses we'd created previously, and 6) could be re-branded in "branches" for different partners, since we work with a variety of groups with different needs. TalentLMS has met all of those needs for us.

Response from Epignosis

Thank you for your review. It is really interesting reading that TalentLMS has met all your requierments to deliver training during Covid times. Be sure that our world-class support team will always be hear to back you up, even if we are not on the same continent and if you need an extra little help, you can always check our knowledge base. https://help.talentlms.com/hc/en-us/categories/360001246253-Knowledge-Base

Replied July 2021

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