All TalentLMS Reviews

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Alan

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2023

Positive review.

User Profile

Michael S.

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

My experience using TalentLMS has been wonderful. It's simple to use, yet also very sophisticated!

We host video learning content on TalentLMS and it works great for this purpose.

PROS

The design of this software is well thought out. Although TalentLMS has many sophisticated features (everything one could possibly need and more), it's designed in such a way to minimize user complexity. As an admin and instructor, I'm able to get things done quickly without much time and effort (with limited technical knowledge). The visual look and feel of an LMS is important to me. Many LMS systems look "techy" and are NOT a pleasure to use. TalentLMS is clean and elegant and provides a great experience for admins, instructors and users. I think of TalentLMS as the Apple computer of LMS systems. Another big differentiator is that TalentLMS enables instructors to create courses quickly without a painful learning curve that kills productivity. Learning content is placed into buckets called learning objects. Any kind of content hosted anywhere can be used. Making changes to courses is a snap. Also, I found the white labeling and customization of TalentLMS to be surprisingly easy. Support documentation is thorough and well written. I was able to quickly customize our learning portal without doing any HTML coding whatsoever in about 30 minutes! No help from technical experts needed. Before deciding on TalentLMS, I reviewed dozens of LMS providers (a hair-pulling experience) and found most to be very expensive, complex, lack-luster on feature and visual appeal. I just don't have the patience or the time to deal with those handicaps! We are very glad to have discovered TalentLMS.

CONS

After about a year, I haven't encountered any problems using TalentLMS. Of course, there's always room for improvement on the way to perfection. There appears to be a little overlap in the learning objects - Content, Web content and videos are really just "content". However, this could be by design. Maybe there should be a universal content object that accommodates all content types. The only videos accepted for the "Video" object are YouTube. However, we use another video hosting platform to protect our content from download, among other reasons. However, this is not a real problem because we just embed our videos using the content learning object, which looks sort of like a WordPress content box. Just copy the embed code from the video provider and paste into the content box. That's it; works great. The only other thing I can think of is that the default HTML video player could use a few more control bar options such as view quality selection and a way to set download video or disallow download video. However, this is not a problem for us because we use embed video codes from our video hosting provider and therefore the provider's video player is used instead of the default HTML player. We control the features of this video player on the video hosting side.

Vendor Response

Michael, cheers! Thank you very much for the positive review and the comprehensive feedback. We're thrilled that you've found TalentLMS to be the most affordable, easy-to-use, feature-rich, and 'well thought out' solution out of every other you've tried. Your suggestions are equally appreciated, so please feel free to visit our knowledge base and add them to the ideas section. Thanks for the 5 stars!

Replied October 2018

Alejandro

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Great platform to get your teams trained!

So far it's been great. We're already getting feedback from our users (sales people mostly from our customers) and regardless of the quality of the content, their experience compared to our previous platform is already better

PROS

How easy and simple creating courses and enrolling people really is. I honestly believe that any platform that benefits the user experience is good enough to give it a try but I was blown away by how simple getting things out there was.

CONS

Customization is a bit hard for beginners like me. This is the first time I'm the admin of a LMS, and they do have a great help / knowledge base system and sometimes I need to do some digging to get to the right answer. Luckily there's a very active community that usually points me in the right direction when I miss some of that help.

Reason for choosing TalentLMS

It's ease of setup and use, it's price point and the overall feedback we got from different people we consulted with just made it obvious that was the right platform for our customers and our business size.

Reasons for switching to TalentLMS

We needed a better customer/end user experience for our learners and TalentLMS is delivering.

Vendor Response

Thank you for a very insightful review Alejandro. We love hearing that you find TalentLMS easy and simple. If you ever need extra help, don't doubt in reaching out to our top-notch support team!

Replied October 2021

Timothy

Facilities Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2021

Don't buy into the hype. At best...it is only OK.

Frustrating...mostly because they are slow and unhelpful when dealing with technical issues.

PROS

It is inexpensive and intuitive to use. It is good for adding videos, articles, and quizzes within the LMS.

CONS

I have had nothing but problems trying to get Articulate 360 courses to communicate course completion with this LMS. It works most of the time, but it still misses 15% or so of my users. Having over 2000 users, I cannot be hunting down everyone that did not show as completed, especially when they tell me they did it! Honestly, there have been a myriad of other technical issues that they cannot fix, or do not know how to fix. At this point I have to figure out if I just live with the limitations of their program, or go through the hassle of switching to a new LMS.

Reason for choosing TalentLMS

It was cheaper.

Vendor Response

Timothy, we are sorry to hear that you've encountered frustration with the responsiveness of support. Our Customer Support team strives to answer all queries in a timely manner (they currently have a 95% satisfaction score given by customers) and we find that the email ticket system allows us to ensure all queries are tracked and addressed in the most thorough way possible which is offered on all paid plans. We suggest you advise your support contact of your specific timing restrictions (including your timezone) and they'll do their very best to accommodate your needs. Thanks for your review!

Replied January 2022

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2020

TalentLMS

Overall it is good. Content creation pages is basic and could use more elemental tools to make them more appealing (like Word formatting)

PROS

I is very easy to use and to create basic content, and the working area is large which I like more than other alternatives. For beginners is quite easy to start creating content and courses. Has the ability to integrate more advanced external html and external resources

CONS

Lacks features in the design area. Integration of questions, test and graphic material could be easier. Needs more organizational tools. Needs more tips to integrate advanced html commands

Reason for choosing TalentLMS

I did not have time to test Learnworlds because we were on a time limit to launch a course, and I had already practiced with Talent

Reasons for switching to TalentLMS

Price, interface and ease of use

Vendor Response

Thanks for your review and welcome to TalentLMS! Thanks for choosing us as your new LMS. We're glad to hear that you're finding TalentLMS easy to use and we've shared your feedback with our team. If you need any assistance when using TalentLMS, check out our extensive knowledge base or feel free to reach out to our support team. Thanks again for choosing TalentLMS!

Replied November 2020

Tami

Verified reviewer

Non-Profit Organization Management, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Excellent product for the price

Starting with TalentLMS has been critical for our organizational training, particularly the branch feature, mobile app, and easy-to-use interface. The customer service has been fantastic and the price is affordable. I'd recommend it.

PROS

+ Customer service is timely and helpful + Platform is affordable + Easy-to-use interface for learners, instructors, and administrators + Mobile app included + Numerous customizable features + Separate 'branches' for training, enabling access for different groups

CONS

- Smaller details within course building are not customizable, or not easily customizable

Reasons for switching to TalentLMS

Moodle did not adequately support the features that were critical for our company going forward.

Vendor Response

Tami, thank you for this very insightful review of TalentLMS! We love hearing that you are enjoying the branch feature of the platform. It can be very handy to organize your trainings in sub-groups ;)

Replied January 2022

Anonymous

51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

TALENT LMS - The best in class

PROS

I like that it's available on mobile devices and can be easily accessible when you're on the move. The interface is user friendly and it encourages learning. Interaction between learners and the tool are easily tracked and recorded.

CONS

I have not yet encountered any features that have been unfavorable

Reason for choosing TalentLMS

Price. Design. Functionality. User friendly interface

Vendor Response

What a fantastic review! Thank you so much. You're right about the mobile app, it's a great feature for learners that prefer to take their training on the go!

Replied November 2022

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Great option for scaling and control!

Exceptional. I love the platform and how easy it is to use.

PROS

That it's easy to scale along with your business growth and that you have so much control over how the courses look and feel to the user.

CONS

It took some getting used to the dashboard functions and features. It can sometimes be difficult to navigate to certain features, like the timeline.

Reasons for switching to TalentLMS

AccessAlly was too restrictive in course building.

Vendor Response

It's great to hear that you're enjoying the TalentLMS experience!

Replied November 2020

Colin

Verified reviewer

Human Resources, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2020

TalentLMS is a great learning management system

It is a fantastic low cost solution to getting online learning experiences to customers.

PROS

It is very easy to use and configure I was able to configure most of the system in only a few hours. The FAQ support is fantastic.

CONS

If I had to pick anything it would be the limited customization on the course catalogue page. It shows everything a potential customer would need but you have no control over how it displays the course lists, especially the bundles.

Reason for choosing TalentLMS

The other systems where very expensive and didn't offer any features critical to our needs.

Vendor Response

Thanks for your review and valued feedback, Colin!

Replied December 2020

User Profile

Marco

Verified reviewer

Pharmaceuticals, 1,001-5,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2020

Flexible starting solution for e-learning implementation

We just started with the free trial with this LMS to implement an e-learning project in our organization. We found in TalentLMS the most affordable option for the first stage of the project (100 users or less).

PROS

- Flexible and accessible pricing model - Intuitive and clean administrative menu - Ideal for small-medium organization - SCORM standard supported

CONS

- Newer and less popular than other platforms - Support to foreign languages support can be extended

Reasons for switching to TalentLMS

Docebo price model is not so flexible (300 user as minimum billing option).

Vendor Response

Hi Marco, we're happy to hear that you've selected TalentLMS as your new LMS. As your training needs grow, you'll find that TalentLMS can grow with you based on the flexible pricing model. If you need any support with the software along the way, our support team is always on-hand to help!

Replied June 2020

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2020

Good startup option

Overall, this has given us an easy platform for new employee training as well as Course training and purchasing options for freelancers.

PROS

Very easy to build, user-intuitive, and quick to deploy

CONS

Some options for training modules are limited, such as video embedding options and document embedding options.

Reasons for switching to TalentLMS

Wanted something much more course-like and offered more options.

Vendor Response

Thanks for your review!

Replied November 2020

Marshall

Professional Training & Coaching, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Everything you want for a reasonable price

It has been super easy to get my staff on board and set up. I have worked with our success manager and utilized the help desk as well and have had wonderful experiences each time. You couldn't ask for better service.

PROS

Right off the bat, I liked the look and feel of the UI. It was easy to use and customize. Once we purchased the product, the customer service was outstanding!! They are so responsive and easy to work with. Not to mention all the onboarding support you get. You can't beat the price either. As a non-profit, I searched over 20 different systems and could not find one with this many features, support and customization for the price.

CONS

It's honestly hard to find a con, but I do wish we could change the categories for the badges.

Reason for choosing TalentLMS

Because they has the best price to features and support ratio for the number of learners we had.

Vendor Response

Marshall, thanks for your review of Our Customer service team appreciates your positive feedback! They are indeed a great team, and you can be sure that they will always be here to back you up when needed. Speaking of which, regarding your desire to change badges, here is an article to guide you through the customization. We hope it will help :)

Replied December 2021

Aaron

Financial Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2019

Great, Simple, LMS!

PROS

Most LMS systems are difficult to navigate and confusing to use. TalentLMS has been incredibly simple to use and we were able to get set up, content uploaded, and users assigned within one day! We're extremely happy with the service thus far.

CONS

We would like to see better control of user notifications and more fine-grained reporting.

Reason for choosing TalentLMS

Pricing and features presented on the website.

Reasons for switching to TalentLMS

Moodle was affordable but did not support our media upload needs and was too complicated to use.

Vendor Response

Hi Aaron, thanks for the great feedback! Creating a platform that our customers love using is our number one priority and it's great to hear that you're using TalentLMS with speed and ease. Our support team would love to hear from you if you identify any room for improvement as you go!

Replied October 2019

Chris

Financial Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Scalable from Free to Enterprise with support at every step

We have only been TalentLMS customer’s for a short time but the personal support is. Right from the initial system demo that convinced me and my partners that this was the eLearning platform for us. The fact that we could start for free with support and have the potential to expand to an enterprise-level solution was exactly what we were looking for. The Platform is very intuitive, the initial video tutorials and the in-platform knowledge base are all very concise and helpful. Further. the personal support from a nominated individual that gave us the demonstration has really elevated the service above my expectations. Knowing that, when i hit a problem that i can’t solve, i can email and thet will have a personalised solution that works for me within 24 hours is phenomenal customer service. In less than 2 weeks we have uploaded some of our content and shared with of our partners. The feedback has been that the platform brings our content to life in a way that we simply could not have achieved on our own. We will soon be linking to the e-commerce element and hope to be processing payments early in the new year. We plan to scale very quickly and i know that with the the TalentLMS support team, the technology will not be the barrier to expanding our business. Thanks again and please keep up the excellent support.

PROS

Loved the usability and time to implement. We are content creators and within a 2 days we have uploaded our content using nearly all of the features. Love the look and feel and simplicity. The different content types keeps it fresh and interesting and keeps learners engaged. As the admin i have great visibility of who is doing what on the system and that is excellent for tracking and audit trail of the learning journey. We provide compliance training so the certification is really important and it is simple to customise your certificates to your brand and words.

CONS

Sorting out fonts and pasting text into the system can be a little fiddly to start with. That being said the support is excellent and it appears the system is completely customisable. Other WYSIWYG systems i have used at a similar price point simply say 'you can't do that' and you have to accept the limitations. So far, every problem i have encountered or request i have made, has been met with a custom piece of code to paste into system within 24 hours. I did not expect this level of service at $120 a month!

Reason for choosing TalentLMS

Personal support, time to implement, scalability at a price tag that grows with the business.

Vendor Response

Chris, thank you for your warm words of praise and encouragement for the TalentLMS support team! It's true, they do go above and beyond to provide solutions for customers, wherever possible. We'll be with you every step on the way on your business' growth journey!

Replied December 2020

Angie

Medical Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Excellent Customer Service

Absolutely a pleasure! I only converted my business over so that I could remain operating in response to the health and safety concerns related to COVID 19. I was absolutely terrified by converting my business over and was not sure how this would work. It has been a business saver! I am not a technical person the support available has been the best.

PROS

The absolute best customer service- most answers can be found in the help search, however all questions I have had sent via email have either been answered the same day or at the very latest the next day. Quick tracking of what training each "user"- my care providers have completed, documentation, and verification of each of their training, ensuring quality assurance. Training- the ease of creating specific training for each of my careproviders- the ease in creating courses with the flexibility to easily switch from either uploaded video training/ to uploaded documents/ powerpoints- endless possibility to help in the creation of course training. Branch/ group trainings- an excellent feature for a business like mine that supports numerous clients from different agencies this allows you to share course trainings specific to each agency (branch) and each department (groups)

CONS

I want to be able to have my care providers to repeat their course training annually. The only option available is to either reset their original progress (deletes it) or create all-new courses (clone). I wish there were a way to reassign the course annually. Electronic signature option- there is no option to integrate/ add on- electronic signature to the test. For quality assurance and compliance, I would love that as add on to the tests. Mobile App- is very limited in features, for both user and administrator, which defeats the whole purpose of the mobile ease. The inability to add any content, including a video with the mobile app, is a real bummer. I wish the administrator had the ability to add in a mouse hover or hover infobox- the site is easy to use; however, there are areas this would be greatly beneficial for a new user.

Reason for choosing TalentLMS

The ability to create unlimited courses, integration of video conferencing options, and the step-up plan option. The ability to start from a free trial to gradually move up. This took away the fear of what if this wasn't a good fit. I didn't have to commit to a pricey contract.

Vendor Response

Angie, we're so pleased to hear that TalentLMS has enabled you to quickly and easily pivot to training your care providers remotely! Thanks for your feedback which we've shared with our team.

Replied November 2020

Louise

Information Technology and Services, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Overall it is good.

PROS

I was looking for a LMS solution for our business. We are a product marketing consulting firm. I tried many other LMS, but eventually I chose the TalentLMS as our LMS solution. I'm going to talk about a few things I really like about it: 1. The notion of hierarchy/branches: It is really important for us, because we are have different clients/customers. They are different companies. With TalentLMS, we can set up branches for them if we want to. And for a client, within their organization, you can set up groups for them. 2. The price is reasonable compare to other companies offering same product. However, single-sign-on is only available for Basic Plan and up. I contacted the team asking about if it is possible to do "Starter Plan + SSO paid feature", they said that's not an option. But you can do "Starter Plan + SSL (if you white labeled and mapped your own domain)". It does not make sense for us right now to upgrade straight away to Basic Plan just because we want the SSO, because we don't have that many users. 3. It is good that you can setup to automatically deactivate a account after a certain time, for example, when their subscription of your course is up.

CONS

It is quite a lot of work to change the signing in/ signing up page, you have to make things from scratch with HTML, CSS and Javascript. It would be nice if there are some easier way or some out of box option for that. For Starter Plan and below, to contact support team, the only way is send them emails, there's no live chat options. It would be nice if they can do that. The price is reasonable compare to other companies offering same product. However, single-sign-on is only available for Basic Plan and up. I contacted the team asking about if it is possible to do "Starter Plan + SSO paid feature", they said that's not an option. But you can do "Starter Plan + SSL (if you white labeled and mapped your own domain)". It does not make sense for us right now to upgrade straight away to Basic Plan just because we want the SSO, because we don't have that many users.

Reasons for switching to TalentLMS

The notion of hierarchy/branches.

Vendor Response

Reviews and Responses_from June 2019 Reviews and Responses_from June 2019 100% 10 Thanks for your review, Louise. We agree, branches are a great way to set up unique and customized learning experiences for different clients or audiences, so we're super happy to hear you're making good use of that function of TalentLMS! Our support team is always on-hand to assist you with things like customizing your sign-in page and sharing our how-to guides if you need assistance with anything as you go! Screen reader support enabled. Thanks for your review, Louise. We agree, branches are a great way to set up unique and customized learning experiences for different clients or audiences, so we're super happy to hear you're making good use of that function of TalentLMS! Our support team is always on-hand to assist you with things like customizing your sign-in page and sharing our how-to guides if you need assistance with anything as you go!

Replied October 2020

Stephanie

E-Learning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Simple-to-use platform for a commercial product

We are very happy with how Talent LMS has provided such a user friendly platform that has seamlessly facilitated our growth.

PROS

We have a commercial curriculum product, with thousands of learners from about 100 clients housed on the TalentLMS platform. It effectively supports having each customer isolated in it's own "branch" where they have their own admin and manage their own users. The primary selling points for choosing Talent LMS were the simple UI that requires minimal customer and no learner training, and the mobile app which facilitates learners going through modules offline. The level of customer support has been even better than we anticipated - with one issue we couldn't determine if it was the LMS, Browser or authoring tool that was causing the problem. The team went above and beyond to help us test it to determine causality. Setting up new branches is quick and easy. Bulk import is easy to use. Most of our learners are teenagers who say that they don't even feel like it's "learning" when they use the app. We and our customers love it. When we add large new customers, we have to add seats to our subscription. [SENSITIVE CONTENT HIDDEN] our customer service rep has always been helpful and responsive.

CONS

It would be helpful to have more robust survey functionality - we do have to create "courses" that link to Survey Monkey for some of our learner self assessments (i.e. Questions with two answers: How would you have rated yourself before this program, how do you rate yourself now?). It would also be helpful to be able to create custom learning paths/prerequisites of the same courses by branch without having to duplicate a course. The ability for individuals to self register and purchase courses doesn't function is a way that we can use it.

Reason for choosing TalentLMS

User interface. Ease of user administration. Mobile app that can be used offline. Value.

Vendor Response

Seamlessly facilitating your growth - we like the sound of that, Stephanie and at TalentLMS that's whay we're all about! It's fantastic to see that your learners love using the TalentLMS app and it looks like you've mastered all the features of TalentLMS. Thanks for your valued feedback which we have shared with our team. We're happy that you're happy and we'll keep working hard to keep bringing you an even better experience in the future. Thanks for your review!

Replied December 2020

Lisa

Non-Profit Organization Management, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY