Overall very good experience

Attractive pricing model for a solution which can be tailored. Excellent user and admin experience. Very willing and flexible team to work with. Ambitious roadmap. Nicer design compared with a lot of solutions on the market. good positioning sitting between off the shelf (take it or leave it) solutions and extremely expensive fully customizable platforms.

Still catching up on some functionalities compared with more established actors on the market

As much as we like the platform itself for all of its innovative features, the aspect that has most impressed us is the customer service that The Learning Lab has given thus far. Granted, we are only just embarking on our project and as such can't comment on more than a few months' of engagement. Nonetheless, it is clear The Learning Lab are already more than simply LMS suppliers. Rather, they are our partners and will be plugged into our operation long term. In terms of the product itself, we really like the slideshow format of each lesson, with the ability to create really engaging multimedia for our learners.

Ideally we would be able to upload our videos directly to the platform (this is possible though I understand better to use Vimeo when using large video files) and automatically generate subtitles in multiple languages. There are easy workarounds for these issues, though.

We want to enhance our trainees' learning experience by offering the possibility of blended learning on some of our courses. The LMS Lab is offering us a simple, user-friendly way to experiment with blended courses. We are now testing content, formats, quizzes and certification. And so far everyone is happy be they trainees, trainers or course producer (me !)

Easily usable both from an end-user (trainee) and admin/trainer perspective; beautiful and streamlined design, easily "brandable"; the fact that we feel we have some leverage on the additional functionalities and features that can be developed is a plus. The excellent and personable relations we have with Penceo marketing, creative and support team.

We are still in the process of discovering how to best use the platform. There are a few functionalities that are missing - such as a course assessment form or the possibility to create a discussion forum for the trainees.

TheLearningLab has been incredibly helpful for our non-profit organization as we move into providing more online trainings around the world. This LMS is allowing us to scale both our internal staff training and the external training we provide to youth sport program managers worldwide in a way that is low-cost and actually fun! TheLearning Lab team have been super great to work with, always responding to any questions we have and even providing training and support via video calls when needed. We highly recommend them!

We thought very hard before selecting our LMS, and what we liked about TheLearning Lab was that the platform provided everything that we needed to launch our very first e-learning platform, with very little customization needed or technical know-how in terms of content creation. The team at TheLearning Lab are really e-learning professionals and met with us to help us learn about the potential for the platform and how it could fit with our needs. They also gave us some good tips about content creation since they provide this service to some clients (though we are creating our own course content in-house). We like that the backend structure where the courses are created actually mirrors how the courses appear to users. This sounds simple but some of the other course authoring softwares that we tried were really not intuitive to use at all! The simplicity of this LMS means that we will soon train several people on our team to help with creating and editing courses, meaning we can create content much faster. Other things we really like are: - Unlimited users at no extra cost (no hidden or unknown costs as we scale) - Ability to assign users to different audiences, gives it versatility that allows us to easily provide different content for staff training versus external online courses - Ability to set up single sign-on from our website - Gamification such as badges - Several other languages possible via integrated DeepL API key

Their LMS is missing a couple of the interactive features that a previous LMS had, for example the ability to give feedback for incorrect quiz answers (currently feedback is only possible for correct answers) and small things like flip cards with images (not just text). However TheLearningLab LMS is constantly being upgraded with new features and the Penceo team have been responsive to requests for additional features, which makes a big difference compared to dealing with a faceless software company.

We are about to deploy an educational platform for our best customers in order to easily extend their certification. This requested a strong integration with our existing ecosystem.

This is the most powerful and at the same time simple to use LMS we found. Is an hybrid between an open source and a SaaS solution. Compatible with the all the most use standards and with an out-of-the-box internal authoring tool. Course and student management is easy and the platform can be customized following your CI guidelines.

Nothing at the moment. The initial setup, the customizations and integrations are working as expected.