---
title: "Thinkific Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Thinkific. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Thinkific is a good fit for you!"
source_url: "https://www.softwareadvice.com/lms/thinkific-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Thinkific Reviews

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# Thinkific User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 207

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.2/5
- Value for money: 4.2/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 125 reviews (60%)
- 4 stars: 54 reviews (26%)
- 3 stars: 16 reviews (8%)
- 2 stars: 8 reviews (4%)
- 1 star: 4 reviews (2%)

### Most mentioned pros

- The options for designs using the templates are versatile enough to create a beautiful course layout with almost any of the templates.
- I appreciated the flexibility it offered in structuring content, tracking learner progress, and integrating with other tools, which helped create a smooth learning experience. While there are areas that could benefit from more advanced customization and deeper analytics, I found Thinkific to be a strong, user-friendly solution that made online course delivery both accessible and effective.
- Thinkific makes both affordable for entrepreneurs and enjoyable for learners as their varied tools and baffling features range from website builder and email automation to e-book creator and webinar planner; it is a world where you can easily start selling your experience, mainly due to the marketing and affiliate tools too.

### Most mentioned cons

- There's something about these platforms when they grow to a certain size, the personalized support gets lost to a corporate machine model that has no ability to focus on individual requests.
- One issue we had with the platform was the fact that our e-Learnings needed to be uploaded as multimedia files to meet a similar structure to how we used to manage our courses in our old system.
- It's just my thing I guess but I really don't like that part of courses are called chapters and lessons are part of chapters could be confusing

## Thinkific customer reviews

Showing reviews 1-25 of 207 (page 1).

### Top course builder that is simple to use yet offer complex functionality for individualized course building

- Overall rating: 5/5
- Reviewer: Rachael M.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

A great experience overall as it is one of the simplest course builder platforms that has so many options for customizability yet is easy to navigate. I also love the changes and improvements with management course monetary success overall and over a period of time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Still a go-to course builder that remains one of the best offering an even simpler interface for designing courses with recent updates as well as more opportunities for creating an immersive and communicative experience for everyone participating in a course. Mobile updates have also allowed for greater efficiency as so many more users are utilizing mobile phones more now so these have been critical changes that have kept it in the top tier for course builders.

#### Cons

The interface has greatly improved so now I would say just continuing to add more advanced features and functions that are easy to select are next areas of improvements I would like to see.

---

### Updated our old LMS to Thinkific

- Overall rating: 5/5
- Reviewer: Nina B.
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Our company was looking for a new LMS to manage our enablement offerings and Thinkific ended up being the best fit for us! We needed a platform that could easily manage both on-demand and live courses, and the course builder in Thinkific gave us the felxibility that we needed to scale. The customer success team was super helpful with helping us get up to speed and launched within a couple of months.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What stood out the most to us with Thinkific is the ease of use for the user and our admin team. We liked how we could easily rebuild our courses, but now have more flexibility when building new courses. We have found the building process to be easy with our current systems and editing old courses is rather smooth. We also liked the ability to move our old Slack Groups into a Community Group so we help encourage more conversations amongst our members.

#### Cons

One issue we had with the platform was the fact that our e-Learnings needed to be uploaded as multimedia files to meet a similar structure to how we used to manage our courses in our old system. Luckily we were able to work with the Thinkific team to use some custom code to ensure that students will navigate through the content properly. A small extra step is needed when we add in these materials, so that was a slight downside, but we are able to build that into our workflow.

#### Reasons for choosing Thinkific

Thinkific allowed us access to more flexibility with courses that have live sessions and integrations with our other membership management platforms.

#### Reasons for switching to Thinkific

We needed a platform that could better handle on-demand courses and self-paced materials. We needed to also reduce the administration burden of enrolling new students in courses.

---

### I Think Not

- Overall rating: 4/5
- Reviewer: Hamood F.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Its a good software with friendly support, but if you're a small business launching its first course there are better value products in the market.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Interface is modern and is easy to navigate. Easy to remove and add content. No lagging with video and other features which provide an excellent end user experience. Is a proven learning system used by millions globally. It is easy to move away from Thinkific.

#### Cons

Have to use a lot of 3rd party vendors due to product limitations. So you can not add a blog page, have to use Thinkifics recommended providers, they are very expensive. Recently Thinkific announced Stripe and other payment terminals can not be used, again you have you their providers. Setting up meta tags for social media marketing was easy, and support couldnt help. So I had pay someone to sort this out. They need more custom options building website, currently too basic.

#### Reasons for choosing Thinkific

Price and end user experience

---

### Typical Corporate Money Machine With Zero Customer Service Focus Long Term.

- Overall rating: 3/5
- Reviewer: Matthew G.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

I've had several similar experiences with companies like Thinkific. There's something about these platforms when they grow to a certain size, the personalized support gets lost to a corporate machine model that has no ability to focus on individual requests. They're one primary focus is MONEY. And yes, it's all about commerce at the end of the day. But if they don't deal with the end user as a human they have no place being in business. They deserve to be penalized for being an over priced money machine.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

Customer support was great when I first began using Thinkific. Although there is no free account option publicly, I asked if they had a free plan and they set me up with one so I could test the features indefinitely because sites like this can take a while to learn. This was great! I had time to relax and tweak until I couldn't tweak any more!

#### Cons

It's virtually impossible to cancel a subscription! I tried closing my account by contacting support multiple times and they just don't get it! I disconnected my domain before closing the account leading me to not be able to access my account. I have contacted them several times and they just don't get it! I'm sorry - thinkific support has this coming - collectively they are dumb as tree stumps! Actually trees have more consciousness than Thinkific support. They deserved that... Maybe you'll listen more in the future! Next will be BBB.

#### Reasons for choosing Thinkific

I didn't. I chose Payhip over Thinkific. Payhip is BETTER than Thinkific.

---

### Building an online course without the technical headache

- Overall rating: 5/5
- Reviewer: Rashad G.
- Verified reviewer: Yes
- Industry: Oil & Energy
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

I used Thinkific to develop an online course and found it easy to organize the content and build the course progressively. Overall, it made the course development process manageable without requiring extensive technical knowledge.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

Thinkific provides a well-structured environment for building an online course. Adding lessons, organizing course content, and arranging material into sections is straightforward. I also found it useful for seeing how the course would look from a learner's perspective while developing it.

#### Cons

Getting the course layout and appearance exactly the way you want can take some experimentation. Certain customization options are also less flexible than I initially expected.

---

### I Love the Thinkific Course Creator Platform

- Overall rating: 5/5
- Reviewer: PHYLLIS F.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I am quite pleased with the many updates to the site since I started in November 2022. It has a cleaner interface not cluttered with overwhelm.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The thing I like most about Thinkific is the overall simplicity of creating your course. The help files' ability to walk me through every one of my problems or mistakes without needing to speak with a person is a real timesaver! The options for designs using the templates are versatile enough to create a beautiful course layout with almost any of the templates. Most of all—it is a good value for the cost.

#### Cons

I would like to see a better option on how the multiple courses are listed. A simple drag and drop image.

#### Reasons for choosing Thinkific

Cleaner application and a better value for the cost.

#### Reasons for switching to Thinkific

Mastermind oversold what their product could do and under-delivered on what it actually was able to do. Their philosophy of giving you "everything" was so overwhelming and crowded

---

### User Friendly LMS with Lots of Great Features

- Overall rating: 5/5
- Reviewer: Libby T.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

So far, so good. I am hopeful this will be a long term solution for our continuing education offerings to the public.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

User-friendly interface. Online help almost always is able to answer any "how to" question that I have. Customer service is responsive.

#### Cons

Some functions are limiting - like the ability to delete drafts of webinars and communities. Doesn't make sense why they can't be deleted, as draft courses can be deleted.

#### Reasons for choosing Thinkific

Thinkific was more user friendly. Customer service is better.

---

### This is great!

- Overall rating: 5/5
- Reviewer: Stuart C.
- Verified reviewer: Yes
- Industry: Fund-Raising
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very positive. The next step for us to get our head around how to use the marketing tools, which were never part of our last platform. The payment and seamless link to our website has also been revolutionary for us.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It is incredibly easy to use. As a trainer with limited tech experience I have found it intuitive to use. I was previously with another e-learning platform and lost countless hours trying to work out how to get things to work.

#### Cons

The dark mode needed some tweaking to ensure the course was fully in dark mode. However, with the help of ChatGPT I was able to get some html code to fix the issue.

#### Reasons for switching to Thinkific

It was very difficult to set-up and then when it came to trying to integrate it into our website and payment options it relied on a lot of plugins that visually looked naff.

---

### Satisfied digital creator

- Overall rating: 5/5
- Reviewer: Kirra W.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It’s been a very easy tool to get started with and use. I appreciate all the different types of digital products I can create.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Thinkific makes it super easy to launch your store and start selling digital products. I love the student facing part of the platform as well. It is very user friendly.

#### Cons

I do wish that it natively integrated with more email marketing platforms. I had to join Kit and couldn’t natively use my other platform to automate sending emails.

#### Reasons for switching to Thinkific

I needed a system that served me better.

---

### Great Platform with Many Options

- Overall rating: 4/5
- Reviewer: Philip M.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I like the system overall and am pleased to use it. I like how it gives you different options of how to organize the programs depending on your needs. It's nice to have documents for download imbedded in the system.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

It's great to be able to create your own course on the platform. There is a lot of flexibility to have quizzes, summaries, or even upload documents that can be downlaoded.

#### Cons

Tracking the progress can be a little tricky as if you don't click the continue button, it won't register that you did the video. Also, there are a few times the video would lag.

---

### Beautiful Course Platform for Online Education

- Overall rating: 5/5
- Reviewer: Yadah H.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: Self-Employed
- Product usage: Used other for less than 12 months
- Reviewed: April 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

A stunning product which I would have been happy to use (even with all the workarounds for certificates, email and quizzes). The support is quick with responses and the tutorials provided really are next-level amazing. A consistent and impressive LMS.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

This is an absolutely beautiful platform. Thinkific has been in the elearning industry for years and it shows - the portal is easy to navigate and set up courses. The tutorials section is robust and detailed, giving step-by-step information on how to set up various course features and troubleshoot any issues that may come up. There is the ability to issue certificates of completion, add an assignment section for students to upload their work, basic quiz functionality, drip-scheduling as well as compulsory lessons which need to be completed before the student can move on. The lessons can consist of videos, text, PDF's (which can be downloadable or not), or quizzes. You can embed videos and links from other sites too. The course analytics allow you to see how much of a course/lesson was completed before a student drops off, giving valuable insight which enables the course creator to edit and adapt the courses to make them more engaging for the students. There is also a 'community' feature which gives students the chance to chat and give/feedback away from an external site (like a Facebook group). Thinkific does not take any of the course fees and allows the course creator to keep 100% of the profits earned. There is also a free version which has a lot of features included.

#### Cons

The certificates are quite basic and it's necessary to be design-savvy and tech-savvy to create a certificate which would be accepted in the upload process. The quizzes are very basic and do not support time-limits, limited retries or anything more robust than true/false or multiple choice. Should you want to integrate with a more robust quiz software, their native integrative party is quite pricey! There is no built-in email functionality aside from the notifications that can be sent to existing students. As email is becoming more popular among other learning management systems this is quite a big negative point against them. The option to whitelabel the site completely is only available on the 'Growth' plan which over and above the 'Pro' plan which is already $99.

#### Reasons for choosing Thinkific

Value for money and number of features offered. It's an established product with years of market research and expertise.

#### Reasons for switching to Thinkific

Option to do upsells and order bumps with Thinkific. Option for assignment uploads for students. All-round more robust LMS.

---

### Launched my first course!

- Overall rating: 5/5
- Reviewer: Jessie L.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: January 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall I'm super happy with my experience. I've spent the last few months editing my course based on feedback from the beta and am almost done setting up my first official launch. Excited to keep growing here!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I spent last year writing my first professional training course and was looking for a platform to use for the beta run. I wanted something that could handle the multi-media aspect of the delivery of my course, but that was also easy to set up for a non-techy beginner as I didn't have an assistant to set it up for me. Thinkific fit this need perfectly.

#### Cons

If anything the aesthetic of the platform could be a bit better (personal preference). While it is easy to follow it's just not as sleek as I'd like. And as a non-web-designer, I'd like to be able to customize the course landing pages to fit my brand with a bit more DIY ease.

#### Reasons for choosing Thinkific

Drag and drop course set up was super easy and had all the features I needed in the basic option.

---

### Great tool. It would be just better if you build a mobile App for students.

- Overall rating: 5/5
- Reviewer: Kelwin F.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I'm really enjoying the experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Having an API that facilitates the integration with our back office.

#### Cons

Not having an app for the student experience.

#### Reasons for choosing Thinkific

Having an API that seamlessly integrated with our backoffice.

---

### Empowering me to impact more entrepreneurs!

- Overall rating: 5/5
- Reviewer: Ana M.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: March 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Building the sales page was ridiculously simple. The templates kept the process streamlined and allowed for simple edits as needed. Love the opportunity to build my course with so many options for various types of learners and delivering content in different ways to keep students engaged.

#### Cons

In the course management page, I would love the ability to map out the various elements within each section, even if I don’t have the content ready to upload yet (ie, I want a video to go here and a worksheet to go there, but they aren’t complete yet)

#### Reasons for choosing Thinkific

User reviews and Black Friday deal! I had to try it out and have been very pleased so far.

---

### Thinkific Makes Everything Easy

- Overall rating: 5/5
- Reviewer: Rheannon R.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Loved it the entire time the company I work for hosted our programs on this platform and would return in a heartbeat if I could.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It was always very user friendly, both on the admin side as well as the customer side. It wasn't glitchy. Never had a complaint about functionality. Content organization was easy and linear. Uploading and organizing was also easy.

#### Cons

At the time we hosted our content there, it didn't have a community feature that it does now. If it were up to me, I'd return to Thinkific.

---

### management is good.

- Overall rating: 3/5
- Reviewer: tonya B.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 10000+ employees
- Product usage: Used daily for free trial
- Reviewed: November 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It was good for what it was. Depending what all it is needed for it's a solid product

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The price for the quality of performance.

#### Cons

Wasn;t able to do everything that I needed out of a software.

---

### Terrible Experience - DO NOT USE

- Overall rating: 1/5
- Reviewer: Keenan J.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

Absolutely terrible. They bait and switched me to take my initial month's fee. Let me launch my course, then deactivated my course without warning. Had to really look bad in front of my students and wasted a bunch of time and money. DO NOT USE!

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

My experience getting onboarded onto the product looked great and was easy. I am getting ready to sell a digital course and Thinkific checked all the boxes. Setting up a course and landing page was simple enough on the free trial. Eventually, I upgraded to the paid version so that I could offer coupon codes as well.

#### Cons

I had everything ready to go on my course. All my content was uploaded and the landing page was set. I got ready to offer pre-sales for my course to gauge interest and check my pricing (which is a standard practice in the course world). I sent an email to my mailing list with the link to the course landing page and things started off well. A few people started to pre-order then... after an hour it just stopped. I started getting emails from people that the link to my course was broken. I tried to login into the site and I could not. Trying to recover my password didn't work. It was as if my site had been deleted with no notice. I tried to chat with support, but was directed to an AI bot that was useless and even though I was a paying customer, the phone support refused to help me because I could not login to my account. I had to send an email to someone which took several days to respond that apparently my account was suspended for "risk" whatever that means and that I would no longer be able to use the site. They could not explain what that meant and didn't seem to care.

---

### Affiliate is the Highlight

- Overall rating: 4/5
- Reviewer: WENDY C.
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, I would say Thinkific is a great software to showcase your courses online. The affiliate feature and membership feature are the highlights of our company's objectives for this year. We are trying to slowly move all our recorded zoom videos to upload to Thinkific. We also hope using this software would ease our students learning as well as helping our company to grow by reaching out to more people.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Just as the title has mentioned, my company came towards this software because of a recommendation by our consultant. After much difficult times to look for a proper affiliate software, we decided to opt in for Thinkific as it doesn't just serve as an E-learning platform but also provides affiliation feature for enrolled students. So far, it can create unique link for each student as a referral and we are able to set up commission percentage for them. It has cut off a lot of manual work which we were previously doing. Thus, subscribing to a Pro plan in spite of the price, it is well-worth to consider for anyone looking for affiliate feature which is this simple.

#### Cons

The themes available are quite limited, and I do wish Thinkific would provide more samples of website for us to refer to since not everyone is good at designing. I only manage to find a few on Google which helped a little. Sizes of the images are only limited to JPG file which I didn't know why after a constant struggle of failures to upload a PNG image. Perhaps you could label JPG file instead of telling me the SIZE would be more helpful. Since my webinar courses are in Chinese and English, I do hope you would allow more choices of fonts instead. Also, as most of our students are Chinese, it would be helpful if other buttons such as "sign up" , "register" , "free preview" would have an option of languages. The Video file size is limited as well. It wasn't much of a bother as I know it is trying to promote shorter videos for better students' engagement. But the uploading can be quite slow and my speed is 160mbps. So, I doubt it's my problem??

---

### Thinkific Has A Lot Going For It

- Overall rating: 5/5
- Reviewer: Craig C.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The look presented to students, and options for directing their learning process is thoughtful and creative. When I have a question that the help file can't answer, the live chat has been helpful a number of times.

#### Cons

Some options are "all or nothing", in other words, I can't customize to individuals as much as I might like.

---

### So Far So Good

- Overall rating: 4/5
- Reviewer: Danielle N.
- Verified reviewer: Yes
- Industry: Design
- Company size: Self-Employed
- Product usage: Used monthly for less than 6 months
- Reviewed: April 2022
- Review source details: This review was submitted organically. No incentive was offered

I was brought on board to help manage my client's Thinkific site. I did not have previous experience with Thinkific. So far, I've been satisfied with my overall experience.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

I had no experience with Thinkific prior to jumping in to help my client with her account. However, I had some experience with other landing-page builders, and it was not too difficult to get the hang of using the Thinkific Site Builder. Also, I quickly found some YouTube videos that helped me out as well. My client already had a published Thinkific site. Thinkific has the option to create an offline copy so we can experiment with a new design and not worry about messing up the live site or causing disruptions for students. As a newbie, I was relieved not to have to worry about messing anything up. The Theme Library has a decent selection of templates - just enough to find a good starting point but not too many to be overwhelming. The sample landing pages are great inspiration as well. I love the "smart" blocks that pull content from elsewhere in your account. For example, the instructor's bio or course curriculum or student reviews.

#### Cons

I encountered a few limitations: - The Site Builder includes about a dozen or so recognized fonts, but I did not see a way to add custom fonts. Maybe this is comes with a higher plan. - For the instructor's bio, I didn't like the default design of the "Instructors" block, so I just used a "Text & Media" block. That would have seemed fine, except the text and photo are too close together. I couldn't see a way to increase the space. - You can get a pretty good preview of the page using Fullscreen mode inside the Site Builder - but the links and buttons are not clickable. I didn't find a way to preview the course landing page with live links/buttons so I can make sure they are working properly. If I'm working with an offline copy, I would like to be able to check links and buttons BEFORE publishing and overriding our existing live page.

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### Thinkific is everything you need to publish online courses. There are different levels , even FREE!

- Overall rating: 5/5
- Reviewer: Anne Z.
- Verified reviewer: Yes
- Product usage: Used weekly for less than 12 months
- Reviewed: November 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It allows a person to publish an online course and customize everything, including the price you sell it for. Thinkific has everything you need to be successful. AND they offer lots of webinars and training as you need! I look forward to using it more as I grow my online publishing business!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that it is customizable. I like that Thinkific offers lots of webinars and help with all aspects of publishing online courses. It allows a couple ways to collect money for your courses. They spell out exactly what to do! For a newbie like me, I began setting things up months ago while I was working on my course. As I completed it, I began uploading the lectures and made some changes to my text and landing page and other info. Easy to make it your own. I am happy with how professional it all looks. Now I will get busy with the marketing end and Thinkific can help with info about that too! Customer service is awesome and they reach out frequently to see what they can do to guide you! I highly recommend this solution for getting an online course published. I am at the entry level, but am testing the waters until I need to go further and unlock more features.

#### Cons

As expected the free version is basic, so in order to get to some of the good stuff, you have to upgrade. Not a big deal really, since I am producing my first course and need to go slowly.

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### Great tool for creating learning content

- Overall rating: 4/5
- Reviewer: Jonathan P.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

Superb tool to create learning content and sell it to customers

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

A very user-friendly tool to create learning content

#### Cons

It was missing some key features to report on learner progress

#### Reasons for choosing Thinkific

Ease of use and possibility to start free

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### Project your career by making your courses known on the net

- Overall rating: 4/5
- Reviewer: Enrrique P.
- Verified reviewer: Yes
- Industry: Telecommunications
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

An excellent way to place and sell your courses on the net, making you gain prestige in the online educational area.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

A very easy to use application that projects your career as an instructor and educator, you can sell the courses to students or companies, allowing you to take better advantage as it allows you to enlarge your professional profile, showing the courses you have done and who and how many have seen, making you notice in the professional area, it is quite complete and easy to use, with an attractive cost for the market.

#### Cons

I think they should improve a little the visual and design area, to make it more pleasing to the eye, allowing you to customize more each course and let your imagination fly to catch a larger audience, doing this would improve even more this excellent application.

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### Robust, cost-effective learning solution

- Overall rating: 5/5
- Reviewer: Neshica B.
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: November 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

Authoring and course creation is easy. The interface is simple to use. Courses are available on the mobile making it easy for learners to access the material.

#### Cons

Would be great if the tool could generate the Quiz based on the course content. Perhaps a consideration for future development on the platform

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### Not easy to use - don't spend money on this

- Overall rating: 1/5
- Reviewer: A. M.
- Verified reviewer: Yes
- Industry: Think Tanks
- Company size: Self-Employed
- Product usage: Used monthly for less than 6 months
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

I am very disappointed and out $1800 to boot. They refuse to process a refund although after lots of attempts I was never able to publish a course. I tried and tried to get online help but it's hidden behind chat bots. If you do manage to get someone on the phone, you only get 15 minutes and they kick you off and you have to rebook more time! This could be the following day. So you can't get a cohesive amount of time to actually learn how to use the product. Only software experts or those willing to invest full time in figuring out this nuanced offering should bother. It is NOT easy to use as advertised. Far from it.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

No pros. Incredibly difficult to use and impossible to get human help.

#### Cons

This product is incredibly difficult to use. You don't realize it until you've already signed up and they won't process your refund. AVOID unless you want to devote full-time effort to figuring this coursework out. It's also very hard to reach a human being to get assistance.

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Thinkific Reviews, Pros and Cons - 2026 Software Advice