Thought Industries

4.64 / 5 (25)

Our advisors have recommended this product 16 times in the last 30 days

About Thought Industries


Thought Industries offers a cloud-based learning business platform designed to suit the needs of varying business sizes across multiple industries. All of the frontend learning experiences are customizable to be adapted for businesses in accounting, for-profit training and education, medical, media, banking, consulting, legal, and several others.

Key functionalities of the platform include drag and drop course authoring tools, a custom microsite and page builder, learner management capabilities, eCommerce integration, certification management, social learning and discussion boards, gamification, mobile learning, in-depth reporting and analytics, and SCORM compliance - all within one integrated suite. Learning sites are customizable through design management tools. Courses and certifications can be created using interactive authoring functionality. Discussion boards and galleries are provided within the system as well.

Thought Industries' learning business platform is a browser agnostic system. It is compatible with both desktops and mobile devices.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

25 Reviews of Thought Industries

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(17)

4 stars

(7)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-20 of 25 reviews

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August 2016

Valerie from Innovative Educators

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2016

Modern, Clean, User-Friendly, Powerful

We have been extremely satisfied with Thought Industries! We reviewed and demoed over 20 "LMS" vendors during our evaluation process, but after seeing the features and benefits Thought Industries offers, the choice was clear. The platform provides everything we need to quickly and easily build high-quality learning sites and online courses but also has the flexibility and scalability we need to be able to fully brand and customize the learning experiences for our 150+ customers. We aren't easy clients and Thought Industries has worked with us on every issue, question, or suggestion. The customer service has been phenomenal!

Pros

Creating sites, pages, and courses is simple thanks to the user-friendly drag and drop interface, but it's also powerful enough to handle unique customizations. We're able to easily scale as well as provide customers with the targeted content they need.

The learner experience is clean, modern looking, and mobile-friendly, which was important for us as most of our learners are on the go. In addition, Thought Industries updated their platform to accommodate our ADA accessibility requirements.

Another big advantage is we no longer need to work with disconnected technologies to build, distribute, and track our courses and customers -- everything is done right within the platform! One-stop shopping!

Fun Comment: One of our staff loves TI so much, she will often say, 'I want to have their digital baby'. Sounds strange, but we feel that strongly about our partnership and collaboration with TI.

Cons

We've been very happy working with Thought Industries! We would have loved to experience a trial version, but they walked us through a very detailed demo and put our use cases into action for us!

August 2016

Jody from Penton Media

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

Robust online learning solution for continuing / professional education

We run multiple learning businesses here at Penton across a variety of industries such as agriculture, technology, waste management, and the IoT. When we decided we needed to upgrade our online learning technology to something more modern and engaging for our users, we wanted to make sure the new system could handle the scale, customizations, and had the flexibility we were looking for. After quite the evaluation process, we ultimately landed on Thought Industries and we've been very happy with the selection. The platform and the team are great to work with, and really provide us with everything we need to be successful with our continuing / professional education offerings.

Pros

The robust feature sets and flexibility. Every month new features get rolled out we can take advantage of, and we're able to utilize the platform in a variety of ways which are unique to each individual learning business. The eCommerce functionality and monetization options are also helpful as we offer up our courses in a variety of ways across all of our sites (some are free to enroll, others require payment). Overall, the platform is solid and enables us to build and launch new learning sites quickly, and the in-course learning experiences have been a significant improvement for our users.

Cons

There are cheaper alternatives out there, but you get what you pay for in my experience. With Thought Industries, we view them as a business partner who is committed to our success, and it has been 100% worth the investment.

April 2018

Amber from IO Education, LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

We are very pleased with our transition to the T.I. platform and the opportunity for growth.

Pros

We needed to transition IO Education learners and educators from an outdated, difficult to use, Learning Management System to a platform that was user-friendly, intuitive and easy to manage. Thought Industries was just the platform to get the job done! Their new Panorama feature helps us to accomplish our specific goals for varying client needs and several different use cases. All while creating uniquely branded learning environments for our clients, managing and updating all of our content in one place, and providing a simple content provisioning process to all admins. The Thought Industries Client Success team plays a critical role in being our partners to understanding our goals, and has directly connected us to Product when we needed to discuss additional features necessary to meet our needs. For example, the grading interface within our platform was difficult for our learners to manage and usage was declining.The open dialogue between IO Education, our Client Success Manager and the Product team influenced feature functionality innovation and the Thought Industries Product roadmap, resulting in scalable business outcomes.

Cons

There were a few features that we worked with the Product team to implement in order to reach our desired outcomes, but they were responsive and collaborative. We did like to see more UX flexibility.

June 2019

Ben from Acumen Learning

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Love Thought Industries

From day 1, I've been incredibly impressed with TI, their platform, and their customer support. There was a bit of a learning curve to navigate through the admin side and understand all of the functionality, but how else would you engrain in the trenches of such a robust eLearning hosted experience. And their Voice of the Customer process for submitting real-time feedback and product improvements is awesome! Their customer support is unmatched and always ready to dive in and find solutions to my errors or admin requests.

Pros

The TI Platform has such a myriad of page types and lesson functionality that we keep our learners entertained and progressing while tackling the tough concepts of accounting and finance.

Cons

The reporting functionality is improving, which I like. At first, I was generating custom reports as requested by clients, and it seemed like the most basic of information regarding learner progress was overlooked. Clients wanted to know percentage completion by learner within each course, rather than the basic reporting fields of "Started" and "Completed" which were so black and white. I believe the dev team is working on making this reporting more mainstream and I'm encouraged by that.

June 2018

Abbie from SmithBucklin

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

I love using this software! Robus functionality with easily customizable settings.

Pros

It's easy to use and customize things, and when I don't know how to do something there's a robust help site I can go to for information. The platform is capable of every function we need and they are always making improvements and adding functionality so we can stay cutting edge. I love that we're able to offer some education for free, and other courses at a cost for users. TI makes it easy for us to do both and the detailed reporting helps us track information about all of the users visiting the site. I genuinely love using this platform.

Cons

The platform can be a bit pricey, but you get what you pay for and in my book, this is well worth the investment.

May 2019

Mary Ellen from The First Twenty

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

May 2019

A platform with a lot of possibilities

Tedious. I appreciate the help of our TI contacts. They did their best and continue to answer our questions to the best of their ability when we need help. Some things we need just aren't available in the system and we were told otherwise when we went to purchase it at the beginning.

Pros

We appreciated the help from our TI contacts and all the ways you can make your learning platform/learning path unique for your company. The wistia app was very helpful in uploading/storing and moving videos over to the TI platform. Visually the program looks very nice.

Cons

I am not the main purchaser of this program, but I believe my boss was misled by a TI salesmen about what the TI platform was capable of when he agreed to purchase it. I do not know if it is the best platform for our type of content, but our TI contacts did their best to try and help us put our content in the system and display it in a way that made sense. The system is very complicated. A lot of clicking on the back end to design and add content and create learning paths. The group upload CVS did not work at all for us and was incredibly difficult to use. I had to code it in another program to upload a group of 80+ after trying and failing several times. There are so many features, but they become difficult to use, understand, and employ correctly.

August 2016

Matthew from F+W Media

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

Great solution for revenue focused learning businesses

We've really enjoyed working with the Thought Industries team, and their learning solution serves our needs very well. We are currently running over 15 consumer facing learning sites and offering hundreds of courses with the platform, and it's been a very positive experience so far for our organization.

Pros

Being able to create and deliver sites/courses has streamlined our ability to go-to-market. The learner experience from within the courses is very engaging, especially for instructor-led courses where direct interaction and communication is crucial. The eCommerce functionality is great since we can sell courses and get insight into the financial data with the reporting and analytics features.

Cons

Totally satisfied.

Response from Thought Industries of

Replied August 2016

Thanks for the feedback!

May 2017

Brett from Blake Snyder Enterprises, LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Platform does everything we want - with variety and ease

Delivers what we want to to our students.

Pros

Right now, the Thought Industries' platform does everything we need it to. We are using the audio features for lectures, using video for course intros, and have enabled discussion boards for learners to use throughout their learning experience. One feature we are thrilled about is the webinar integration -- it's perfect for us. Down the road, we hope to use the webinar features within the platform to lead lectures and deliver different screenwriting genres and have customers buy them one off or as a subscription.

Cons

The platform isnt the cheapest on the market. Nonetheless, we decided to go with Thought Industries because a company we admire was using it to deliver learning to their clients.

April 2018

Theodore from Imperative

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

An incredible set-up experience with all of the support you need to get started!

Pros

We needed to transition our training from an in-person experience to a purely online model and the Thought Industries platform has been just the tool we needed to get this job done. From the introductory training sessions with the TI staff, the detailed project map they provided after determining our training needs, and the availability of their support staff to quickly answer all of the questions we had along the way, this project never felt like more than we could handle. One of the rep had us up and building content in no time, and the number of page options available to us ensures that our training program never feels stale or repetitive! The learner analytics tools have been key to identifying our training wins and have helped us continue to iterate upon our tools and resources.

Cons

We would've welcomed the opportunity to host calls from within the platform, but this wasn't a requirement for our training. I'd also love to see a built-in spell check feature.

May 2019

Emily from LeadingAge

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

May 2019

Intuitive and Attractive

The onboarding process could be bumpy at times, but I think as Thought Industries has grown they have improved based on customer feedback. They are also very quick at answering small technical questions as well as larger scale ones.

Pros

I really enjoy the native authoring tools- these allow someone who is new to online learning to be creative, while also providing a format/guide to follow. The catalog also is really clean and easy to navigate.

Cons

I would like more information on all updates, even if they are not considered major ones. Besides that there is nothing major with the platform. There have been times we would have liked other capabilities, but that would be the case with any platform.

April 2018

Heather from Patterson Veterinary University

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2018

Great experience, especially after using several other platforms.

Pros

Thought Industries has been great to work with, especially after experiencing many other cheaper LMSs. You pay for what you get. Of course, there are limitations in the platform (as they all have), but many times, you can find a workaround to get what yo