We have been extremely satisfied with Thought Industries! We reviewed and demoed over 20 "LMS" vendors during our evaluation process, but after seeing the features and benefits Thought Industries offers, the choice was clear. The platform provides everything we need to quickly and easily build high-quality learning sites and online courses but also has the flexibility and scalability we need to be able to fully brand and customize the learning experiences for our 150+ customers. We aren't easy clients and Thought Industries has worked with us on every issue, question, or suggestion. The customer service has been phenomenal!

Creating sites, pages, and courses is simple thanks to the user-friendly drag and drop interface, but it's also powerful enough to handle unique customizations. We're able to easily scale as well as provide customers with the targeted content they need. The learner experience is clean, modern looking, and mobile-friendly, which was important for us as most of our learners are on the go. In addition, Thought Industries updated their platform to accommodate our ADA accessibility requirements. Another big advantage is we no longer need to work with disconnected technologies to build, distribute, and track our courses and customers -- everything is done right within the platform! One-stop shopping! Fun Comment: One of our staff loves TI so much, she will often say, 'I want to have their digital baby'. Sounds strange, but we feel that strongly about our partnership and collaboration with TI.

We've been very happy working with Thought Industries! We would have loved to experience a trial version, but they walked us through a very detailed demo and put our use cases into action for us!

Overall, our experience has been wonderful - most importantly the people that work at Thought Industries have been a dream to work with, specifically [SENSITIVE CONTENT HIDDEN] from the customer care group who helped us get transitioned from our old LMS, and [SENSITIVE CONTENT HIDDEN] from technical support who has helped us work through some technical issues. I do really think of them as partners, more than a vendor.

Our team is really using more of the features of Thought Industries now that we have our system up and running. What I like most it how the content is organized in the system, how easy it is to assign all of the settings available, and also how easy it is to assign access and use the panoramas to keep different audiences organized.

We are struggling with getting a stable certification exam running on the system. Also, I wish the details page could be visible regardless of the subscription model assigned to the user. Lastly, I wish the "back" arrow within the left hand navigation was truly a back "one page" button.

TRUE COMMITTMENT TO HEL P AND SUPPORT THIS IMPLEMENTATION, IT IS LIKE 'TOO BAD, SO SAD'

THERE IS NOT ONE POSITIVE THING I CAN SAY ABOUT THIS SOFTWARE, WORKING WITH THE IMPLEMENTATION OR THE LACK OF FEATURES THAT WE REQUIRE. CHOOSING THIS WAS A MISTAKE ON OUR PART THAT WE ARE NOW STUCK.

THIS LMS SHOULD NEVER BE USED TO TEACH COURSES. WE HAVE HAD PROBLEMS WITH EVERYTHING FROM HOW TO CONFIGURE, INABILITY TO GRADE DISCUSSION, HOW TO GET OUR MEDIA INTO THE SOFTWARE, HOW TO DEVELOP PAGES, THAT WE HAD TO KNOW HTML TO DO THIS...THE LIST GOES ON AND ON.

We're able to provide much more training and disseminate it pretty easily using Thought Industries. The platform has definitely freed up some man power as we have been able to automate some things like certificates.

Purchasable content has been the best for our organization! We used this platform for internal training for several months, but when COVID hit started using it for client training. Until we started using Thought Industries we manually created certificates (sometimes hundreds at a time), so this has definitely saved time.

Some features are too customizable and it's easy to get all kinds of tangled. I also think the software is very very expensive.

We run multiple learning businesses here at Penton across a variety of industries such as agriculture, technology, waste management, and the IoT. When we decided we needed to upgrade our online learning technology to something more modern and engaging for our users, we wanted to make sure the new system could handle the scale, customizations, and had the flexibility we were looking for. After quite the evaluation process, we ultimately landed on Thought Industries and we've been very happy with the selection. The platform and the team are great to work with, and really provide us with everything we need to be successful with our continuing / professional education offerings.

The robust feature sets and flexibility. Every month new features get rolled out we can take advantage of, and we're able to utilize the platform in a variety of ways which are unique to each individual learning business. The eCommerce functionality and monetization options are also helpful as we offer up our courses in a variety of ways across all of our sites (some are free to enroll, others require payment). Overall, the platform is solid and enables us to build and launch new learning sites quickly, and the in-course learning experiences have been a significant improvement for our users.

There are cheaper alternatives out there, but you get what you pay for in my experience. With Thought Industries, we view them as a business partner who is committed to our success, and it has been 100% worth the investment.

The division of my organization that uses Thought Industries migrated away from a website that was built by a small company. It was old and rusty. We also had multiple websites for each of our B2B clients that wanted administrative access to oversee learner completions. Thought Industries has helped bring a fresh look as well as an easier to use platform for our B2B and B2C clients. We have been able to combine the multitude of legacy sites into one with the Panorama feature, which is fantastic.

The ease of use is fantastic. I love the Office Hours as well. The support team puts this together for weekly customer education on new and current features.

There are things that wish the software would do, however increasing my proficiency on the software may generate a solution that is already there. Learner tracking is one thing that I wish was easier for my use case.

The customer-facing interface of TI is very clean and user-friendly. We have had no issues with customers being confused on where to go to find what they need. The support team also meets with us regularly to work through issues. They are great to work with and truly want what is best for us. TI is also continually developing for the better, so look forward to seeing what else is in store.

While the customer-facing interface of TI is amazing, the back-end has some things left to be desired (which is better than the other way around, but not ideal). Support is very responsive, but enhancements usually fall into a black hole, which TI has said they are working on improving. Also the built-in gamification and translation functionalities are currently quite limited.

We are very happy with the platform and our relationship with the company.

The best part of TI is the variety of page styles. The platform features more than 25 different page types and they are all highly interactive. This creates a very engaged asynchronous environment. Also very pleased with the ADA compliance features and mobile friendly formatting.

The analytics and direct email functions have room for improvement. Some segmenting and automation is difficult to accomplish.

We needed to transition IO Education learners and educators from an outdated, difficult to use, Learning Management System to a platform that was user-friendly, intuitive and easy to manage. Thought Industries was just the platform to get the job done! Their new Panorama feature helps us to accomplish our specific goals for varying client needs and several different use cases. All while creating uniquely branded learning environments for our clients, managing and updating all of our content in one place, and providing a simple content provisioning process to all admins. The Thought Industries Client Success team plays a critical role in being our partners to understanding our goals, and has directly connected us to Product when we needed to discuss additional features necessary to meet our needs. For example, the grading interface within our platform was difficult for our learners to manage and usage was declining.The open dialogue between IO Education, our Client Success Manager and the Product team influenced feature functionality innovation and the Thought Industries Product roadmap, resulting in scalable business outcomes.

There were a few features that we worked with the Product team to implement in order to reach our desired outcomes, but they were responsive and collaborative. We did like to see more UX flexibility.

Thought Industries LMS has a wide range of learning arrangement capabilities and delivery mechanisms, making it a very versatile platform for creating, housing, and distributing learning content.

From an administrative standpoint, Thought Industries' LMS takes a significant investment of time and testing to become familiar with the plethora of features; however, they are making noticeable ongoing efforts to improve the user experience.

The team is generally easy to work with. The Tech Support team is really good and very responsive. The Customer Success support we receive hasn't been as helpful - nice people, we have just had a different manager assigned to us every 6 months.

Course authoring tools are good and allow for many different page and media types. For us, the Panorama functionality is a must and it works well - allowing us to setup unique instances for each of our clients.

Some functionality/page types are clunky - workbooks don't allow for easy editing, sublicenses don't offer much functionality like we would expect them too, the reporting, while vast is missing some key connection points to make it work for us.

Able to quickly build a platform to delivery content to customers.

Easy to create online courses. Looks fairly professional. Reliable performance. Does what it says on the tin.

Limited functionality and ability to customize. Development team gives limited attention to suggestions for improvements. Solid platform but in need of modernization.

We are able to provide good accurate up to date content for our users and it helps us tailor relevant content that helps to drive that area of our business.

It is easy to get set up and tailor content for users within specific areas that are relevant to them which in turn helps us put out required content for our users that helps to generate revenue streams.

The exported data files can be confusing to manage at first and requires some effort to digest and absorb

Thought Industries has remained steadfast in their commitment to working with us as we refine our product offering. We would be hard pressed to find another Saas platform that could check as many boxes.

Customization of the frontend was a significant plus for us along with the ability to integrate our own SSO. In addition, the Thought Industries platform supports a BI Connector, that enables our analytics to be delivered to our data warehouse each night. Lastly, we have a custom middle layer that supports third party integrations that are complex. Coupled with the high touch customer service we have received, they are a unique partner.

We had a challenging onboarding due to all of the customizations - but much of that is to be expected. It required strong Project Management on our side to get it over the finish line. In addition, we have had some SEO challenges that Thought Industries is partnering closely with us to overcome.

Thought Industries is one of a kind! I've never used an LMS before that has a native authoring tool. When using Ti, I don't have to resort to external tools to create interactivity in the lessons and courses I am developing. I have instant access to a variety of content types. Most importantly, I can easily transform a page into a dynamic, immersive, and responsive learning experience.

Thought Industries has robust features that empower our instructional design team to create meaningful and highly effective learning experiences for our learners and clients.

The reporting tool might need more additional tweaking so that we can easily mine the data we need more efficiently. Also, having the ability to assign due dates for discussions, quizzes, workbooks are a plus so that students can easily keep track of their progress.

We have built a quite extensive learning management system and are expanding our offerings daily.

Very user friendly. Most options for content require the same steps so relatively easy to transition to a different way of building content.

When an update is pushed out, some features are moved around and not easily found. Some settings are disabled when an update is released.

We needed to transition our training from an in-person experience to a purely online model and the Thought Industries platform has been just the tool we needed to get this job done. From the introductory training sessions with the TI staff, the detailed project map they provided after determining our training needs, and the availability of their support staff to quickly answer all of the questions we had along the way, this project never felt like more than we could handle. One of the rep had us up and building content in no time, and the number of page options available to us ensures that our training program never feels stale or repetitive! The learner analytics tools have been key to identifying our training wins and have helped us continue to iterate upon our tools and resources.

We would've welcomed the opportunity to host calls from within the platform, but this wasn't a requirement for our training. I'd also love to see a built-in spell check feature.

Absorb, SkillJar, and LearnUpon

The platform is very flexible in it's offerings. The product is specializes in deliver customer education unlike many other LMSs that are focused on internal training.

For new users some of the functionality was not obvious. Reporting was overly complicated to figure out for simple tasks.