A Great Social LMS

Torch LMS is a company based in Silicon slopes; Utah's tech valley. They have a great product that is future thinking.

Pros

They have such a great social aspect to their company; something a lot of LMS' lack. Another plus is that they are cloud based.

Cons

When I messaged them to inquire about certain pricing they were not transparent about a price.

Great LMS that gets it!

After years (3!) of researching a replacement LMS, with very high expectations, we identified Torch as the ONLY one meeting all of our requirements. Very specific requirements, and a lot of them. We were expecting a lot and willing to settle a little. Didn't have to, though! We were one of the first adopters of the "Enterprise" version and after some initial hiccups to work through (that aren't there anymore), we're very pleased with the system. WE meaning our LMS administrators but moreso our users- it provides users with a simple experience that helps them learn and get the job done with no hassle. Working with Prometheus has been a great experience. Good support, they're adaptable and not only take enhancement requests but implement the best of them. The system is comprehensive in functionality, has a fast UI, and very easy to use. It's sufficiently customizable, scalable, and I look forward to the regular enhancements that make it better all the time.

Pros

- Fast searching/filtering - Very easy/fast to credit learners with multiple activities (great for an organization that conducts and needs to document lots of instructor-led activities) - Very robust options for automation (assigning specific activities, etc.) - Customizable "user" fields to allow for detailed user information - Excellent Grouping functionality (learner groups based on many potential criteria) - helpful for a large organization with many different categories of learners - Reporting allows full access to all user and learning data

Cons

- As a fairly new Enterprise system, there are still some glitches/minor bugs (to which the company is responsive to fixing) - Reports export as .csv. Not a big deal for those comfortable with Excel, but if exported to .xls or another format with some formatability would be nice. Not a deal breaker, though! - No integrated eCommerce (e.g., shopping cart/payment) functionality

OK product, visually appealing for the user, not great out of the box.

The price compared to many others we reviewed is great. I think you get what you pay for with this product and company. They are helpful to fix the problems, the problem is that there are issues that come up on a regular basis.

Pros

Torch LMS is easy to use from a user's standpoint. There are clean learning paths and easy to use apps that mimic a tablet. From an admin standpoint, the help feature is a nice assistant if you forget how to set up something. There's a lot of thought into the logic of setting up a feature should work, using questions and if/then statements. In some ways this is extremely helpful, in others it seems to be too convoluted for the intended outcome. Development team has done a pretty good job of working on features we have requested be added. Not sure how much of this happens with other companies, but they seem to want to give us the features we ask for in a timely manner.

Cons

The Torch product performs really inconsistently for users and admins, depending on roll outs of code and various other changes on the back end. We've had lots of issues out of the box with features that were promised. My company had a unique org structure, so this may be difficult to change on the back end. That being said, it seems like the org structure logic is set a certain way and difficult to change. This was one area that was explained before signing a contract. We were assured this wouldn't be a problem, but it has been an underlying issue in a lot of things we want developed or created.

We were looking for ease of use and an interface that was not complex and Torch delivered

Pros

At the time of implementation, our company had never used an LMS and learning material was searched for on various network drives. We really didn't even have a budget. TorchLMS was an easy decision and the product and are use has scaled. We have won business as a result of saying we can deliver training content via LMS

Cons

You will hear things are fixed and never heard they are broken in the first place. The front end is a lot easier than the back end administrative tools

Promethus TORCH LMS Burns it up!

Our regional gas utility of 1500+ employees recently upgraded to Torch Enterprise from Promethus Development. Having a lot of government mandated requirements for training of our field workforce we needed a robust and easy to use LMS. We were approached by Promethus and were one of the early adopters of the program and now that we've gone through the pain of the upgrade, we're glad we did. It's easy to navigate for the end user, the admins can direct training and everything just works the way we expect it.

Pros

Good admin tools. Upload training, assign training, track training, nag users who haven't done their training and automatically keep up to date state and federal mandated records. Great customer service with Max, Jaron, & Carly.

Cons

The reporting could be a little more robust and easier, but once you figure it out you can get pretty much everything you're hoping for.