Trainual Software

4.75 / 5 (127) FrontRunners®

About Trainual


Trainual is a cloud-based learning management system. The solution serves various industry verticals and allows organizations to automate training and onboarding process. It helps in organizing training modules in a centralized system.

The solution provides customization with logo and colors. Managers can add their teams, assign roles and create subjects with Trainual. Organizational knowledge is located in a centralized system. Trainers can use photos, videos and documents to train employees. Also, content can be assigned to new employees in specific roles, automatically.

The solution helps automate users’ onboarding processes by associating content and processes with specific roles, department or location. Employees who have worked on subjects are notified whenever those subjects’ content is updated. Users can add videos and tests to the solution. In addition, integration with Zapier is also available.  

Trainual is priced on a monthly subscription basis. Support is provided via email, an online help desk and live chat.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

127 Reviews of Trainual

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(98)

4 stars

(26)

3 stars

(3)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 127 reviews

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October 2018

Sarah from Filminism.org

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

So far so good!

Our team has given us really good feedback about Trainual, and it makes a great first impression on new team members.

Pros

It's simple, pretty, and functional. No real complaints.

Cons

There are some nitpicky features and functions that I wish were available or that don't work quite the way I'd want them to. The search functionality gets on my nerves sometimes as it seems to load exactly the search result I'm looking for immediately but then a second later SEVERAL results load and the one I actually want (that's most relevant) jumps further down the list. If you are a speedy clicker and try to click it before the rest of the search results load (like me), it will take you to something completely different as the rest of the results will load right as you click. I do like that it *has* search functionality and when we have had to make wide-sweeping changes it is really nice to be able to hit the enter key and see not just results in whatever category you're in but in every aspect of your company. We have used other comparable software in the past and have never had true search functionality like this before.

Response from Trainual of

Replied October 2018

Thanks so much for the great feedback, Sarah! I will be sure to pass this along to our product team.

May 2019

Tonya from Dorm Room Movers, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Training made SIMPLE!

Overall, trainual has been a lifesaver for me and my team. By using trainual as our training platform we are able to ramp up more new team members at one time and keep our open forums to high-level reviews of the material. This saves my trainers and supervisors hours of hand holding which in turn allows them to focus on their other daily tasks.

Pros

The use and navigation of the Trainual platform is simple and clear. My trainers are easily able to create new subjects within minutes. Also, having the ability to move entire sections from one subject to another makes life so much better. It would never work if we had to copy/paste and delete. We also love the reporting in Trainual. We can monitor our new trainees' progression and identify areas for improvement at a glance.

Cons

I cannot think of anything I don't like about trainual. It would be nice if we could choose our own color scheme to match that of our company.

Response from Trainual of

Replied May 2019

Thanks for the review, Tonya - Glad we were able to simplify your process!

October 2018

Jonathan from Stream Logistics

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2018

Trainual - Great to Have!

We have absolutely loved Trainual. The start of this year, we completely revamped our training program and with the support of Trainual software and their team, it has been a real game changer for us. We highly recommend this company and program to anyone and appreciate the continued support.

Pros

Easy to use and establish a whole training program for our entire team. Love that we can assign certain topics to team members, but also that they can go in and also request permission to other training we have built into the system.

Cons

The few instances where we have had recommendations and brought up to the Trainual team, they have been able to help us with a solution or have shown us how future versions of the software will address.

Response from Trainual of

Replied October 2018

Thanks so much for the review, Jonathan! We are so happy to hear Trainual has been a game changer for your team! Stay tuned for more exciting things to come in 2019 :)

May 2019

Sarah from Keylock Storage

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

May 2019

Training Make-over

Overall it is great. Our business is set up with multiple locations across 4 states and it is has allowed the training to happen without the cost of long business trips. I would honestly say that Trainual helps me accomplish 80-90% of my goals with training and that really cuts down on the time and expenses spent traveling and training.

Pros

I love that I can add screenshots into the quizzes - it allows me to ensure that employees I have never met (due to hiring in a region I don't live in) understand what they are looking at. I love that in general I can have the benefit of a "hands-on" approach and thoroughly teach concepts and in actuality use up very little time to do so. Overall, Trainual is very helpful.

Cons

If I could change one thing - it would be Trainual creating the ability for us to upload videos directly to the website as opposed to having to go through youtube or Vimeo. Either the quality of the video is reduced by the time it gets to Trainual to the point where it's blurry and not really useful, or we have to pay a separate vendor to upload the videos, or we have to upload slowly over time. If that aspect were changed, I would give this software an 11/10.

Response from Trainual of

Replied May 2019

Thanks for the feedback, Sarah! An in-app video platform is definitely on the roadmap. :)

May 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Just what our company needed!

Overall, Trainual is something that every company needs, big or small. It's important to have a process where you can train your employees and then test them to see if they understood what they just learned. Trainual helps you do that with ease and helps your whole team get up to speed at the same time.

Pros

Trainual allows you to easily create a way for your employees to learn of a new subject and then they can take a test to get tested on their knowledge of the subject after going through the training materials. For our large company, it allowed us to get our employees certified, so that we felt confident that they knew the new information on the new product we were rolling out.

Cons

There are no cons that I have been able to find.

Response from Trainual of

Replied May 2019

Thanks for the review -- Happy we were able to help get your team up to speed!

October 2018

Michelle from Northwestern Mutual

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

User-friendly so you won't pull your hair out

I love having everything in one place and organized into "need to know" sections when onboarding (both as a new hire and later, a manager). As a growing start-up, we were constantly adding to the training content, and bringing new superstars into the fold was easy because they're getting a consistent and thorough rundown of our company history, SOPs, and tools we rely on to function. BIG PERK: even as the Founder/top dogs get busier, the flow of information isn't disrupted for new team members. I wish Trainual existed years ago!

Pros

Simple user experience w/ clear navigation for both trainers and trainees, prompt response from Trainual staff if there's an issue, and it takes away the excuse of "I didn't know" as new staff onboards (the admin dashboard with progress reporting is magic!)

Cons

Nothing to note at this point. Any hiccups or new feature suggestions are always acknowledged quickly by the team...which isn't a bad thing at all!

Response from Trainual of

Replied October 2018

Thanks for the review, Michelle! We're so happy to hear Trainual has helped your company train as you grow.

May 2019

Tony from Ktj Enterprises

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

For a growing company absolutely amazing!

Time saver and is allowing us to grow our company and our profits faster.

Pros

Our company is growing at 40-60% a year and we are so busy it is almost impossible to get someone trained to take off the workload and we have added 7 employees in the last 9 months. It has been essential to have to do the training once and then send everyone through it saving my manager a ton of time. It has been easy for us to setup tasks for the new hires to do as well as to have comprehensive tests that really get the new hires engaged.

Cons

It could be easier to install videos and photos.

Response from Trainual of

Replied May 2019

Thanks for the review, Tony! We're working on an in-app video recorder, which should make adding videos a breeze -- Stay tuned!

May 2019

Oryan from Jobox.ai

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

May 2019

Great Tool, needs more flexibility

Pros

I love how easy it is for our employees to learn how to use it. new employees can just sit down at their desk on their first day and go through the trainual and be onboarded in an organized way.

Cons

Theres not a lot of flexibility in terms of look and format. I would love for the UI to be more fun and engaging so our employees dont just feel like theyre flipping through pages of text. I think typeform is a great example of engaging and fun UI that would be a great fit for trainual. Think turbotax also. We want our employees to enjoy training, but we are extremely limited in what we can manipulate in trainual.
I would also like to see more types of content than just text and tests. I want surveys, i want feedback forms, or at the very least, a non graded test.
I also would like to be able to generate a report of all the freeform test answers from a specific subject.

Response from Trainual of

Replied June 2019

Hi Oryan -- Thanks for the review! We would be happy to hop on a call and discuss your feedback if that would be helpful. Just email support@trainual.com and we'll get that coordinated!

May 2019

Benjamin from Applied Behavioral Analysis Services

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Excellent and efficient training solution.

Trainual is well executed in its layout, using mostly common and current web standards. It loads fast, is mobile friendly, and simple from both creator and user experience. I was up and running almost immediately and worked through the how-to guide as I went. Moving processes into training modules helps heightens the awareness that all company processes need to be documented, trainable, and scalable. Rollout to users has been easy and feedback has been great.

Pros

Trainual is a well executed and easy to use solution for moving training onto the cloud. My favorite aspect about using the software is how it trains content creators think more about their work processes, which increases efficiency and scalability.

Cons

There is nothing not to like. For future improvements I would like to see a dark mode, which would help with users who check into content late at night. On mobile, the topic steps stay at the top of the screening the actual step contents require scrolling below the steps list - this UI section could be improved.

Response from Trainual of

Replied May 2019

Thanks for the review, Benjamin! You can submit suggestions (like your night mode one) at trainual.com/ideas!

October 2018

Ross from Group 46:10 Network

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Great for small and medium business documentation

Trainual has been a great platform for us to document our business practices. We've also used it as a learning automation software for all of our training purposes. Great product.

Pros

Trainual is very easy to use and has very good functionality. Their support team is very responsive to questions and issues. New features are consistently rolled out and the product is getting better by the month. It's a great value.

Cons

A few small bugs here and there, but nothing that is too irritating. Any bug I run into usually gets resolved within a day or two.

Response from Trainual of

Replied October 2018

Thanks for the review, Ross! It's always nice to hear from you and we know you'll love everything we have planned for 2019 :)

May 2019

Steve from Scorpion

Company Size: 501-1,000 employees