Trainual is a cloud-based learning management system. The solution serves various industry verticals and allows organizations to automate training and onboarding process. It helps in organizing training modules in a centralized system.

The solution provides customization with logo and colors. Managers can add their teams, assign roles and create subjects with Trainual. Organizational knowledge is located in a centralized system. Trainers can use photos, videos and documents to train employees. Also, content can be assigned to new employees in specific roles, automatically.

The solution helps automate users’ onboarding processes by associating content and processes with specific roles, department or location. Employees who have worked on subjects are notified whenever those subjects’ content is updated. Users can add videos and tests to the solution. In addition, integration with Zapier is also available.  

Trainual is priced on a monthly subscription basis. Support is provided via email, an online help desk and live chat.



37 Reviews of Trainual

Overall rating

4.76 / 5 stars

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Showing 1 - 20 of 37 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

5 of 5

December 2018

Trainual: Systemize Your Business In No Time

Onboarding new clients/employees has never been easier!

Pros

- Uniqueness of the platform

- Ease of use

- Ability to create a sort of curriculum for onboarding clients/employees

- They guide you step-by-step how to use the platform to it's fullest effect.

Cons

- Pricing can be a bit much for smaller businesses

- Room for improvement in the adding of a class.

December 2018

Leonard from UGP

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Trainual Helped Grow Our Golf Business

Pros

The fact that we look very professional as a company in the pre-boarding process and that our new staff members get up to speed so much faster.

Cons

We are excited to see the features expand. More advanced ways to design tests and a way for the trainee to submit documents through Trainual.

October 2018

Matt from Southeast Roofing Solutions

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Finally a solution!

Pros

Ease of creating content, helpful recommendations for other applications, screen capture, etc.

Cons

No mobile app. Other than that I haven't come across anything.

Response from Trainual of Trainual

Replied November 2018

Thanks for the review, Matt! We do have a mobile app on our product roadmap, so stay tuned for updates on that :)

October 2018

Kaileena from Attainia

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

October 2018

Trainual Review

Happy to have it, definetly helps with the training process by breaking things in to steps and giving the testing option.

Pros

I like how it breaks down the training process and how you can personalize the way the informaiton looks and how you can do the test at the end to make sure you understood.

Cons

When creating a new report it can be difficult to see the layout or where it is going and trying to move it to the proper place.

Response from Trainual of Trainual

Replied October 2018

Thank you for the feedback, Kaileena! We do have plans to revisit reports so stay tuned :)

October 2018

Leilah from WorthPointe

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Using Trainual to document everything and anything about your company!

Overall we are very pleased with Trainual. Our biggest hurdle is getting information OUT of people's heads and onto "paper" so that others can benefit from the knowledge or pick up the pieces if the need arises. Trainual is a great tool to do just that!

Pros

I really like the organizational structure of Trainual. I love that I can leave it open on my desktop and add things QUICKLY (drag/drop/cut/paste/add links or images) and without getting too side-tracked.

Cons

I'd like to be able to keep a consistent view in the main SUBJECTS page. They give you two options, Card View and Outline View. Outline View is much more intuitive to me (perfect for linear thinkers...) but unfortunately the default is Card View so every time I go to the main SUBJECTS page I have to toggle back to my preferred view.

Response from Trainual of Trainual

Replied October 2018

Thanks for the review, Leilah! We do have changing your default Subject view on our roadmap, so I'll be sure to let you know when we release that! :) Thanks again for being a loyal customer!

October 2018

Paul from Service Smith

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Love this

We have streamlined our process & training documentation to the point that even I know where to find it.. Sounds silly, but, this has been revolutionary for me (owner) & all of the personnel in the business.

Pros

It is easy to use, intuitive, clear help systems that are simple to find.

Cons

Haven't found a problem yet that makes the list

Response from Trainual of Trainual

Replied October 2018

Thanks for the positive feedback, Paul! We are thrilled to hear that Trainual has helped streamline your process and training documentation.

October 2018

Christopher J from Club Capital LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Best system to document and duplicate processes

really good starting point for a platform to document your processes. I'm sure it will get better with time regarding my personal pet peeves, so I am happy with it.

Pros

the fact that you can utilize different formats of content (video, text, images) to train people AND create quizzes to test their knowledge afterwards.

Cons

not being able to customize the placement of my content as much as I would like.

Response from Trainual of Trainual

Replied October 2018

Thanks so much for the review, Christopher! If you have specific feedback on how you'd like to place content, feel free to email me directly at chelsey@trainual.com. Thanks again!

October 2018

Jonathan from Stream Logistics

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Trainual - Great to Have!

We have absolutely loved Trainual. The start of this year, we completely revamped our training program and with the support of Trainual software and their team, it has been a real game changer for us. We highly recommend this company and program to anyone and appreciate the continued support.

Pros

Easy to use and establish a whole training program for our entire team. Love that we can assign certain topics to team members, but also that they can go in and also request permission to other training we have built into the system.

Cons

The few instances where we have had recommendations and brought up to the Trainual team, they have been able to help us with a solution or have shown us how future versions of the software will address.

Response from Trainual of Trainual

Replied October 2018

Thanks so much for the review, Jonathan! We are so happy to hear Trainual has been a game changer for your team! Stay tuned for more exciting things to come in 2019 :)

October 2018

Jennifer from Event Hollow

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Efficient, easy to use and intelligent!

Seamless. SUCH a great idea.

Pros

I love that this is so easy to use. And I love the videos for tips!

Cons

I guess the design and branding can be a little more customizable but this is still great.

Response from Trainual of Trainual

Replied October 2018

Thanks for the review, Jennifer! I'll be sure to pass your feedback about further customizing your account to our product team. If anything else comes up, feel free to email us at support@trainual.com!

October 2018

Ashley from The Psych Professsionals

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Knowing your content is being understood!!

We are able to successfully inform and enforce our policy on our staff. We are able to save time in having this easy to use point of reference.

Pros

We really enjoy the knowledge that all the information that has been sent to our colleagues and staff is able to be quizzed and we can confirm their understanding. This feels great because its a valuable use of time to pour your effort into writing material when you know your team are reading it and understanding it. This also holds them accountable to their own learning.

Cons

I can't think of anything! I truly think the Trainual team have thought of almost everything!

Response from Trainual of Trainual

Replied October 2018

Thanks so much, Ashley! We appreciate you taking the time to share your experience :) Glad to hear you're utilizing our quiz feature to hold your team accountable!

October 2018

Anna from Arrowhead Health Centers & Redirect Health

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Trainual, I like it!

It make onboarding easy!

Pros

Everything you need is at your fingertips.

Cons

Over time the playback on the videos downloaded will get distorted

Response from Trainual of Trainual

Replied October 2018

Thanks for the review, Anna! Be on the lookout for an email from me regarding the video issue. We definitely want to help fix anything that's not working 100%. Thanks again!

October 2018

Eli from SURF

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Wow this makes training so much easier

Pros

Ability to track the progress of different people
Scalable system for one hire to 20 hires
Allows everyone on the team to get an update and understand it regarding a company change

Cons

That I did not use it before and we use Google Slides and links for everything.

Response from Trainual of Trainual

Replied October 2018

Thanks for the review, Eli! Glad to hear Trainual is making training easier for you!

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

October 2018

Trainual Review

Mostly good, i may still just need to use it more to learn the optimum way of organizing thoughts and training.

Pros

Like that I can add videos and photos to training's.

Cons

It can get a little bit disorganized while everyone is editing and changing departments all at once.

Response from Trainual of Trainual

Replied October 2018

Thanks for the feedback! If you ever need to schedule a call for some help getting organized, just visit calendly.com/trainual -- we'd be happy to help :)

October 2018

Rahma from Saddletowne dental

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Awesome program!

Pros

Creating video tutorials is very convenient and easy

Cons

The training process on how to use everything can be tedious

Response from Trainual of Trainual

Replied October 2018

Thanks so much for the review, Rahma! We appreciate your feedback on our training process and have that on our list to review and make improvements to soon :)

October 2018

Barbara from Metro Sign Company

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Saving time and money with Trainual

I can now direct employees to Trainual instead of answering constant questions and know that everyone is getting the same information.

Pros

Ease of use, after I got the hang of it.

Cons

I wish there were more than 3 levels of hierarchy

Response from Trainual of Trainual

Replied October 2018

Thanks for the review, Barbara! I'll be sure to pass your feedback about levels of hierarchy along to our product team.

October 2018

Amer from pathwater

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Automating Training

I really like it. I am rolling it out with all my employees!

Pros

This software is awesome to train and onboard new employees!

Cons

No phone app :(
It would be much better if it did have an IOS app

Response from Trainual of Trainual

Replied October 2018

Hi Amer! We do have an iOS app on our roadmap so stay tuned for exciting things to come :) Thanks so much for taking the time to leave a review!

October 2018

Sarah from Filminism.org

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

So far so good!

Our team has given us really good feedback about Trainual, and it makes a great first impression on new team members.

Pros

It's simple, pretty, and functional. No real complaints.

Cons

There are some nitpicky features and functions that I wish were available or that don't work quite the way I'd want them to. The search functionality gets on my nerves sometimes as it seems to load exactly the search result I'm looking for immediately but then a second later SEVERAL results load and the one I actually want (that's most relevant) jumps further down the list. If you are a speedy clicker and try to click it before the rest of the search results load (like me), it will take you to something completely different as the rest of the results will load right as you click. I do like that it *has* search functionality and when we have had to make wide-sweeping changes it is really nice to be able to hit the enter key and see not just results in whatever category you're in but in every aspect of your company. We have used other comparable software in the past and have never had true search functionality like this before.

Response from Trainual of Trainual

Replied October 2018

Thanks so much for the great feedback, Sarah! I will be sure to pass this along to our product team.

October 2018

Ross from Group 46:10 Network

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Great for small and medium business documentation

Trainual has been a great platform for us to document our business practices. We've also used it as a learning automation software for all of our training purposes. Great product.

Pros

Trainual is very easy to use and has very good functionality. Their support team is very responsive to questions and issues. New features are consistently rolled out and the product is getting better by the month. It's a great value.

Cons

A few small bugs here and there, but nothing that is too irritating. Any bug I run into usually gets resolved within a day or two.

Response from Trainual of Trainual

Replied October 2018

Thanks for the review, Ross! It's always nice to hear from you and we know you'll love everything we have planned for 2019 :)

October 2018

Michelle from Northwestern Mutual

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

User-friendly so you won't pull your hair out

I love having everything in one place and organized into "need to know" sections when onboarding (both as a new hire and later, a manager). As a growing start-up, we were constantly adding to the training content, and bringing new superstars into the fold was easy because they're getting a consistent and thorough rundown of our company history, SOPs, and tools we rely on to function. BIG PERK: even as the Founder/top dogs get busier, the flow of information isn't disrupted for new team members. I wish Trainual existed years ago!

Pros

Simple user experience w/ clear navigation for both trainers and trainees, prompt response from Trainual staff if there's an issue, and it takes away the excuse of "I didn't know" as new staff onboards (the admin dashboard with progress reporting is magic!)

Cons

Nothing to note at this point. Any hiccups or new feature suggestions are always acknowledged quickly by the team...which isn't a bad thing at all!

Response from Trainual of Trainual

Replied October 2018

Thanks for the review, Michelle! We're so happy to hear Trainual has helped your company train as you grow.

October 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Quick and Easy Set up

Excellent support and response from them when any questions arose.

Pros

It is a very simple platform to configure and get started. We had a document library full of files of all types and have been able to move and create training modules with ease. It makes you want to actually get even more topics in the system.

Cons

I wish there was a easy way to create a training path for specific roles. For instance if the only need 4 of the 8 items in sales and 8 of the 15 items in operations they could follow that exact training path.

Response from Trainual of Trainual

Replied October 2018

We're so happy Trainual has helped you organize all of your documents into one place! I'll be sure to pass your feedback about learning paths along to our product team. Thank you!