Trivie Software

Trivie Software

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About Trivie

Trivie has simplified and solved the most complex problem in learning: ensuring people remember information long-term. We do this by seamlessly merging the brain science of Retrieval Practice, AI, social learning, and robust analytics into one platform that helps employees retain workforce knowledge and gives companies actionable insights that impact business decisions. ...
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Trivie Engagement Dashboard and Learner Game

Trivie User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 13 reviews

User Profile

Lisa

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Food & Beverages

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2018

A great solution for just-in-time learning

The greatest part about Trivie and working with their team is that if something isn't working, they work with you to figure it out, even going as far as updating to interface to make it more user-friendly for your needs - they are incredibly responsive.

Pros

Trivie is easy to use and easy to train others how to use. The administrative interface makes managing a large number of employees quick and simple. Being able to track and measure knowledge gain, retention, and completion, as well as time spent in the system, makes it easy to identify trends, new gap areas, and ease of use for our Team Members.

Cons

No obvious cons, but we did spend some time trying to figure out the best way to manage the login process for hourly Team Members. Also wish there was a bit more flexibility in how we could use and manage the resources, but overall these have been minor issues.

Latitia

Company size: 201-500 employees

Industry: Higher Education

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2018

Phenomenal Product

Phenomenal! From my representative (Andy is a Godsend!!) to Trivie Support (whom I bother at least 3 times per day, but are always polite and prompt), I am so pleased with this platform!

Pros

I love the ease of every aspect of this software, from implementation to data analysis. It is very user friendly, yet affords us a vast array of information.

Cons

I wish the U of 9 platform was still available. Although I was unable to use it (it was discontinued before I became a customer), I believe it would have been more relevant to my training efforts.

MICHELLE

Company size: 1,001-5,000 employees

Industry: Retail

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
1

Ease-of-use

out of 5
1

Value for money

out of 5
3

Customer support

out of 5
2

Functionality

out of 5

November 2019

TRIVIE Developers should rework this program

We purchased a one-month pilot. Trivie was super helpful to set this up for us and I'm very appreciative of their wanting to give us the leeway to use the product in real time. We set up a series of tests in different departments. I was the only person who ever accessed the platform even though 12 managers had permissions. Here's the problem, and I shared this with my salesperson when I broke the news we would not be purchasing the application for our company. I share this publicly in hopes that TRIVIE will use this information to make the program work as I think it was envisioned to work. I’ve evaluated the pilot and I’ve decided to NOT RECOMMEND Trivie for use in our company. Here are my reasons: 1. Getting folks to use the platform was very difficult. In fact, I didn’t have any takers at all. 2. My use of the platform was problematic. I was confounded by the proper pathways to get a test uploaded properly with test takers assigned properly, even after several attempts. 3. Once the tests were taken, it was I who had to go into the platform, look at the analytics and visit with managers about outcomes. 4. Once informed of the outcomes, managers didn’t re-train or retest (with the exception of the CSR group). 5. In short, I don’t believe it’s worth our time/investment into the platform. Overall, the platform is wonky and not user friendly. It is NOT drag and drop.

Pros

I liked the idea of being able to track people's comprehension over time and that is was based in gamification.

Cons

Trivie has a steep learning curve and is not intuitive--this coming from someone who learns a new program every other week.

Response from Trivie

Thank you for your feedback. Trivie is a software application to provide companies with knowledge retention for their employees. Within our client base, we have, on average, 74% engagement with our application - that is with mandatory or voluntary access. Unfortunately, we cannot manage employee behavior of those that choose not to engage. Our platform includes automated push and email notifications to alert an employee when they have a new quiz to take. The analytical dashboards that managers can access to make informed decisions about knowledge gaps and understand knowledge retention inside their organization has shown tremendous value across our entire customer base. Maybe this could have been better explained. In closing, we would like to assure you that our design goals have always been to make the user experience of Trivie familiar, fun, and intuitive. We appreciate your feedback and will examine the "user journey" to determine if we can improve in this area.

Replied November 2019

Anonymous

Company size: 1,001-5,000 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2018

Trivie has greatly increased the quality of our training materials & has become critical to hiring.

Pros

Trivie was one of the best applications to bring into our workflow. We barely put any effort in & Trivie took care of everything else. We fully believe Trivie is helping us find excellent, new candidates.

Cons

We almost were not sure we needed to revisit our training materials until we began noticing a decline in our new hires. In an extremely short amount of time we realized Trivie would be a fantastic addition & constantly impressed by the results.

Anonymous

Company size: 201-500 employees

Time used: Less than 6 months

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2018

Trivie Review

We are still in the building process and will not go live with Trivie until January 2019. However, I already appreciate and anticipate the breath of fresh air Trivie will be to our employees, who are used to watching long powerpoints on our current LMS. Further, Andy White has been an absolute rock star, in terms of explaining the platform, guiding us through the set up and trouble-shooting any issues as they arise.

Pros

Engaging employees during training is challenging, at best. Trivie's gamification features, along with the requisite responses, ensure that users are actively engaged with the material presented.

Cons

The need to import content separately from the assessments and marry them after the fact seems inefficient . Additionally, some material doesn't necessarily need to have questions tied to it but there is no way to avoid doing so.