VAIRKKO Suite Software

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FrontRunners 2021

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About VAIRKKO Suite

eLearning Cloud is a cloud-based learning management solution (LMS) from VAIRKKO that enables organizations to provide training to their employees. The solution allows users to distribute learning content to company employees, create new training courses, update corporate policies and conduct new employee orientations. Users can upload movies, PowerPoint files, PDFs, images and audio clips. They can configure course prerequisites to guide new employees through learning and development programs. Post-course test actions require employees to give practical applications of what they have learned in the courses and provide course feedback. eLearning Cloud provides remedial training to employees on test questions they answered incorrectly. The solution offers multiple q...

VAIRKKO Suite Pricing

A-la-carte system that allows users to choose products as per business requirements

Starting price: 

$1.00 per month

Free trial: 

Available

Free version: 

Not Available

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VAIRKKO Suite User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 112 reviews

User Profile

David

Verified reviewer

Company size: 11-50 employees

Industry: Public Safety

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

January 2019

Toolkit Review

Overall experience has been fantastic through the years. Keep up the good work!

Pros

I like the ease of use and all of the combined functionality offered. I can keep track of certifications and my work schedule, with ease.

Cons

I have not found anything with the software that is negative. Perhaps offer a smartphone app?

Response from VAIRKKO Technologies

Hi David, Thank you for your review of the VAIRKKO platform. We are happy to hear that you are getting so much use out of the platform and that it offers a one-stop shop for many of your organizations needs - from tracking certifications to viewing your work schedule. Thank you again for your review of the VAIRKKO platform and for being a valued customer!

Replied January 2019

Edward

Company size: 501-1,000 employees

Industry: Utilities

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

December 2020

New Implementation

Pros

This product is easy to use and easy to learn. With a large number of employees, many of whom are not on computers regularly, a platform that is easy to learn and remember given the long periods between touches is critical.

Cons

I have not identified any negative or "least liked" features or capabilities at this time.

Reasons for choosing VAIRKKO Suite

Price, functionality, and ease of use

Response from VAIRKKO Technologies

Hey The EJ, Thank you so much for your kind words! We are thrilled to hear from you and we are so excited to work with you and your organization going forward as you continue to progress through your implementation of the VAIRKKO platform for the Fort Worth, Texas Water Department. Thanks again for sharing your exceptional experience with VAIRKKO and should you or your team ever need anything in the future please never hesitate to reach out to us at any time; we're here and happy to help!

Replied December 2020

Ginger

Company size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2020

Adding the HR application

We were on when the program was Toolkit. We have seen it evolve and it is really is a great tool. We are now working on the HR application to the program. We feel it will complete the electronic process for employee information. Great tool to our daily work!

Pros

We work in refineries with several departments of our company: transportation and refinery services. These employees have to have certain credentials to obtain access to the refinery. Vairkko allowed us to list certifications and to let us know when the certifications are due to expire. An employee cannot gain access if certifications, drug screens, physicals are expired. This is a fabulous feature for us!

Cons

We need additional or optional tabs for certifications. We would love another "tab" for important certifications but not required certifications for our jobs. We like the program so well it seems everything is being added and it floods the employee's certification list will everything. We would like to be able to look at the required tab and have another tab for optional certifications--items that are important to us for safety but that may not stop an employee from entrance to a job.

Reasons for choosing VAIRKKO Suite

We spoke directly to [SENSITIVE CONTENT HIDDEN] and his IT support before we purchased. We had a few calls and [SENSITIVE CONTENT HIDDEN] and his team were excellent in directions and giving of their time to help us get what we wanted. Very personable. We knew that Vairkko fit what we were looking for and the program has proved it!

Response from VAIRKKO Technologies

Thank you so much for your review and we're so glad you are finding true value in VAIRKKO for your organization! I have taken your feedback and sent it to our support team as I believe what you are seeking with an "OPTIONAL" tab is already possible and one of our support team members will reach out to you shortly to assist you. We have even more BIG things coming to the platform that we are sure you and your team are going to love so be sure to stay tuned. Should you guys need anything else please never forget support is completely free so feel free to reach out to us at any time! Thank you again for your review!

Replied August 2020

Anonymous

Company size: 2-10 employees

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

August 2018

Bulky and Overbuilt for our needs, with terrible customer service

Overwhelmingly disappointed. We wanted a simple solution, and to be fair, this is not a simple system. It is incredibly complex, and overbuilt for what we needed. It may be great for someone else. The sign up and mandatory training was too much for me. I think it was 2 hours of training before I could use my account, then another 2 sessions of 90 minutes each, which I did not have the time for. I just wanted a simple solution to my problem, and instead was given a tutorial on an overbuilt product. And I will say, without the 2+ hours of training I completed, I would not have been able to figure out the software. My interactions with the company itself were even more disappointing. We asked for a month-to-month package for just credential tracking. However, against our will, the contract stated it was an annual contract, but the sales person said not to worry about that and just cancel it in 30 days; also there was an add-on costfor an additional 10 hrs training that we did not want nor use. On day 31 or 32, because I run a company, I asked to be released from my annual contract and go back to month-to-month. I was told that I had passed the 30 day mark, and now had to complete the entire contract, even though I wanted a month-to-month to begin with and they sent over the contract with the wrong details, and we never used the additional training, but were made to pay for it. It was incredibly unethical and unprofessional the way it was handled.

Pros

We had hoped it would solve a problem we were having with credentialing. We wanted to track our drivers' credentialing documents. In theory, it would have done this. We are not sure how well it would have worked. It seems they wiped our data out of the system, and I didn't realize this until one of my drivers told me he had to get his DL renewed because it was expiring in a few days. We are paying for the system to alert us of this type of issue.

Cons

I had bookmark links just to find where I had to go. It is not user friendly, unless you are spending hours in the system getting to learn the pathways to find different areas. The set up process is cumbersome, and the training requirements are burdensome. However, for how overbuilt and confusing the software is, I can understand the heavy emphasis on mandatory training. We never found out if the system really worked, as it looks like our data was taken out of the system by Vairkko, and they won't let us out of our contract, which was supposed to be month-to-month, but the sales guy sent an annual instead. And they said since it was signed, we had to fulfill it.

Response from VAIRKKO Technologies

We are sorry to hear that your time with VAIRKKO has been frustrating. We strive to work with each one of our clients to ensure they have a positive experience with our product - our billing department worked to find a mutually agreeable solution to account for the training fee, which you had decided to continue paying for. For the notifications feature, this needs to be manually turned on - we do this to protect new companies so their employees don't receive notification emails upon data import. We looked in your system, the notification feature is turned off. We would be happy to show you how to turn it on. As for your system data, what has been imported is still in the system as of 8/24, the morning of this response. We will be reaching out to walk through the system with you so hopefully we are able to resolve some of the issues you speak to in this review. We are sorry this has been a frustrating experience and we are committed to working with you, if you are willing.

Replied August 2018

Maria

Company size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2019

VAIRKKO Helps STC Maintain 98+% Current Training!

VAIRKKO and I took on the STC training program in 2016, and it has been a successful journey. We have exceeded our Safety & Training goals, and VAIRKKO is featured during business audits and presentations, as the tool STC uses to facilitate better than 98% training currency! Proud to partner with this company!

Pros

VAIRKKO is easy to access and use, and helps employees take ownership of their training. Customer service is easy to talk to and promptly addresses issues or concerns. Promotes a highly visible Safety and Training atmosphere in the workplace.

Cons

1. The top complaint from end users is the login/password. Looking forward to a Single Sign-On! 2. End users would like to be able to click a link in the expiry email to enter VAIRKKO and complete the specific online training needed. 3. The Certification Cloud dashboard provides great information, but would like to see drill-down into graphs and better Report Card history for each department location, etc.

Response from VAIRKKO Technologies

Hi Maria, Thank you so much for your kind words and evaluation of the VAIRKKO platform! We are thrilled to partner with your organization and are pleased to hear about all the wonderful things you have been able to accomplish with the aid of VAIRKKO. Your concerns have also been heard and will be addressed by our development team! They are great ideas. If you would like to submit them to our support team - that would be welcome. Thank you again for your feedback and for being a valued VAIRKKO customer.

Replied January 2019

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