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> Reviews of WalkMe. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if WalkMe is a good fit for you!

Source: https://www.softwareadvice.com/lms/walkme-profile/reviews

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WalkMe Reviews

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[Overview](https://www.softwareadvice.com/lms/walkme-profile/)

Reviews

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# WalkMe Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(37)

4

(18)

3

(6)

2

(1)

1

(1)

## Secondary Ratings

Ease-of-use

3.8

Customer Support

4.5

Value for money

3.9

Functionality

4.3

* * *

### Pros

"The system has an extremely deep rules engine that allows you to create a solution for pretty much all use cases."

"I really like that WalkMe supported the adoption and initially felt easy to implement on the web and mobile devices."

"We aim to cut down on our in-person training needs and training time by 50% using the tool."

### Cons

"The pricing model is a bit odd as you are billed by resolution and I never really know what my monthly bill will be as it can mess up sometimes and tell customers they qualify for discounts when they don't...this causes me a tremendous amount of headache to correct and I hate how it responds to all customer emails."

"Maybe it works well for simple websites, but we have a problem with almost every implementation of a new onboarding workflow we want to run on our platform, which then requires the help of their support/tech team."

"Setting up content is not easy and the content creation takes a lot of time."

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WalkMe Reviews, Pros and Cons - 2026 Software Advice