About Waybook

Waybook turns documents, processes, and know-how into effective and organized onboarding, training, and reference materials. This solution was designed by process experts to help businesses stay organized. The easy-to-use interface allows users to create documentation directly in the tool using two structures: Subjects and Documents. Subjects mirror departments or business functions, while the Documents structure reflects business activities. Each document is made up of a series of steps, digestible snippets of information, and media in whatever form is needed to best share core information. Customize access and permissions to playbooks to streamline collaboration, so the right people can view the right information for their role. Users can give team members access to ...

Waybook Pricing

Simple pricing that scales as you grow. Support up to 20 members for just $99/month or $83/month if paying annually.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

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Waybook User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 17 reviews

User Profile

John

John Grattan SEO & Web Design

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2021

Finally Have My SOPs Organized Thanks To Waybook

Overall, I am very pleased with my experience using Waybook. I've been able to really integrate it with my business and find it very easy to quickly open and take down my steps/notes as I work. This will be a great asset to have as I scale.

Pros

Before Waybook, I tried building out SOPs in Google Docs, Notion notes, ClickUp notes, and even had random ones floating around in Notepad when I needed to jot something down quickly. I knew I needed everything to be centralized in one place. Then came Waybook! I really like the layout, which allows me to have a nice overview of all my top-level processes, then drill down deeper when needed. Having all my SOPs in one location is way better than having a Drive folder with Google Docs spread out. I haven't finished building everything out yet, so I am excited to eventually use Waybook for onboarding my team, tracking their progress, and testing out their knowledge. I can see this tool being very helpful for years to come as my business continues to grow.

Cons

I haven't run into any issues or things I don't like about this software. Dark mode would be helpful so I'm not blinded by all the white, but that's about it.

Reasons for switching to Waybook

I needed one tool with the single purpose of housing SOPs, wikis, and internal docs with the additional training features.

Response from Waybook

John - thank you so much for your review and recommendation! Really pleased we could swoop in and help you consolidate your SOPs into a single source of truth. We can't wait to continue growing with you and your team Elle

Replied June 2021

Nuno Filipe

Numatic Iberia

Verified reviewer

Company size: 11-50 employees

Industry: Machinery

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2021

A fantastic tool you can't miss!!

Very good, totally recommended.

Pros

I like the easiness of Waybook, it is a very intuitive app and has the flexibility of inserting all types of content. You can even take quizzes to make sure people understood everything and get a track record of who see the procedures. Very, very good app. Totally happy!

Cons

I did not find any point to be unhappy but I'd like to see a near future the multi-language feature. We run 2 countries and it would be awesome to be able to publish documents in 2 different languages and any given user would see it for his language.

Reasons for choosing Waybook

Waybook serves different purposes. We are using another tool to automate processes but Waybook is the tool where they get defined.

Reasons for switching to Waybook

We find Waybook more straightforward to be our single source of truth in that relates to company knowledge.

Anonymous

Verified reviewer

Company size: 2-10 employees

Time used: Less than 6 months

Review Source: Capterra

Ease-of-use

5

Customer support

4

Functionality

4

Reviewed June 2021

User-Friendly SOP Tool

Pros

It is extremely easy to use Waybook. Also, the UX is clean, so it's a pleasure to use.

Cons

There are still some important features missing, such as sharing individual steps. However, I'm glad it's on the roadmap.

Response from Waybook

Thank you so much for your review! I'm so pleased to hear you're finding our UX to be clean and a pleasure to use. We've worked so hard to get there, so this means a lot Yes, it is indeed and you can track updates on this feature using our public roadmap. But we're always keen to hear your suggestions so do not hesitate to reach out to the support team and they'll happily feedback your requests during our weekly roadmap meeting. Looking forward to continuing to grow with you and your team! Elle

Replied June 2021

User Profile

Shari

Fodela

Verified reviewer

Company size: 1 employee

Industry: E-Learning

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed May 2021

Absolutely EVERY business should use this product.

It has been so positive. The support is amazing, they checked in on me and offered me new SOP templates! There’s a Getting Started module in your Waybook when you log in that you can refer to if you need help, but they are also very responsive to instant chat.

Pros

Reduce the overwhelm of SOPs with Waybook! Having everything in one spot so that everyone can be on the same page is priceless. I was feeling lost in a see of folders and drives, but with Waybook, I can set everything up so that all information necessary is available. I can limit access based on team and subject. It can be used an internal training management system. I even love being able to customize the icons of the subjects.

Cons

I haven’t found a reason to dislike it yet.

Reasons for choosing Waybook

Way too complicated for what I wanted to do.

Response from Waybook

Thank you so much for your review and recommendation, Shari! We can't wait to continue watching your Waybook grow and are always on hand to help

Replied May 2021

User Profile

Feras

The Knowledge Collective

Verified reviewer

Company size: 2-10 employees

Industry: Human Resources

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed August 2021

A Great Knowledge Management Tool

I have an extremely positive experience with Waybook and I know that it is a continuously developed software that will keep on getting better and better.

Pros

Waybook is a great knowledge management software, I like the user interface and the overall positive user experience that Waybook provides me and my team with. Waybook provides a great structure when building SOP’s and guidelines.

Cons

I would love to see a smoother experience and format when exporting to PDF, this is something minor and doesn’t take away from all the great stuff that Waybook provides.

Reasons for switching to Waybook

Waybook provides me with the structure and handholding needed to create the guidelines and SOP’s I need.

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