Very good, totally recommended.

I like the easiness of Waybook, it is a very intuitive app and has the flexibility of inserting all types of content. You can even take quizzes to make sure people understood everything and get a track record of who see the procedures. Very, very good app. Totally happy!

I did not find any point to be unhappy but I'd like to see a near future the multi-language feature. We run 2 countries and it would be awesome to be able to publish documents in 2 different languages and any given user would see it for his language.

The team behind the product seem passionate and responsive. The product stands for itself... we wanted something to train our team that was simple to deploy. Waybook definitely meets that requirement. I will recommend Waybook to my clients for sure.

It is super-fast to implement with almost zero training. The in-app support is responsive if you do happen to have a question. They keep the structure detailed enough to have the depth of indexing you might need, but also only three tiers or so deep. That straightforward menu structure helps it be more deployable.

There are a few features I would like to see, and may be coming soon. You can export, but I would like to be able to export more docs at the same time. I would like to be able to password-protect a public page.

Experience is ok. Its easy to use and self explanatory

I liked that I have a lifetime subscription through APPsumo for a small amount to make it somewhat worth it. I like that we have a place to keep documents to refer to.

Its not meant as a functional process management system because you can't print from it. The documents are not formatted the way you would for printing so keeping letters to clients or employees is not possible unless you do it in pdf format, which is inconvenient because we always need to change the name, address, date, etc. We would like to keep templates in there for our processes but cannot.

Overall, I am very pleased with my experience using Waybook. I've been able to really integrate it with my business and find it very easy to quickly open and take down my steps/notes as I work. This will be a great asset to have as I scale.

Before Waybook, I tried building out SOPs in Google Docs, Notion notes, ClickUp notes, and even had random ones floating around in Notepad when I needed to jot something down quickly. I knew I needed everything to be centralized in one place. Then came Waybook! I really like the layout, which allows me to have a nice overview of all my top-level processes, then drill down deeper when needed. Having all my SOPs in one location is way better than having a Drive folder with Google Docs spread out. I haven't finished building everything out yet, so I am excited to eventually use Waybook for onboarding my team, tracking their progress, and testing out their knowledge. I can see this tool being very helpful for years to come as my business continues to grow.

I haven't run into any issues or things I don't like about this software. Dark mode would be helpful so I'm not blinded by all the white, but that's about it.

I have been searching for a solution for documentation for a long time. Waybook is the highest value app I have purchased in a long time. I hope you guys plan to be around for a while. What I like: - We were using Notion for documenting our processes but after a while, it gets out of hand. It became a job to organise our stuff. Waybook has a built-in organisation. - Minimalist - I hate tools that have "too much going on". Waybook is simple. It does one thing very well. - Scale - Easy to add a new team member. - Testing - Testing was the main reason I wanted to move from Notion. To make things more official and track my team. Good job guys.

I hope they update the text editor to allow for shortcuts with creating headlines and adding images. Like a "/" command.

Overall, we are very happy with this purchase. It is user friendly and easy to track progress of training and documents. Waybook can house documents such as handbooks and company policies. It's been a great addition to our company resources.

We chose Waybook to keep our team members aligned with sharing of documents, policies and procedures and most of all tracking training by administration of tests.

We have not found a specific feature that we like least or Waybook should incorporate.

I have an extremely positive experience with Waybook and I know that it is a continuously developed software that will keep on getting better and better.

Waybook is a great knowledge management software, I like the user interface and the overall positive user experience that Waybook provides me and my team with. Waybook provides a great structure when building SOP’s and guidelines.

I would love to see a smoother experience and format when exporting to PDF, this is something minor and doesn’t take away from all the great stuff that Waybook provides.

Really positive. Looking forward to rolling it out to my newer team members after good feedback from existing employees.

I use Waybook to organise company processes and store knowledge docs. Had a great experience with it so dear and I currently love logging into it - Lovely UX - Organised layout - Great document control - Excellent support team

No real criticisms here aside from a selfish request for an iPad app. That would be great for my own workflow.

It has been so positive. The support is amazing, they checked in on me and offered me new SOP templates! There’s a Getting Started module in your Waybook when you log in that you can refer to if you need help, but they are also very responsive to instant chat.

Reduce the overwhelm of SOPs with Waybook! Having everything in one spot so that everyone can be on the same page is priceless. I was feeling lost in a see of folders and drives, but with Waybook, I can set everything up so that all information necessary is available. I can limit access based on team and subject. It can be used an internal training management system. I even love being able to customize the icons of the subjects.

I haven’t found a reason to dislike it yet.

Onboarding, documenting systems & processes, housing job descriptions and job aids by role to make ongoing training a snap.

We need a single source of truth for all of the processes and job types in our company. Waybook templates were great for getting us started. Their customer service response is lightening fast, friendly and super helpful. Couldn't ask for better support.

Overall it was very easy - templates made getting started a snap. Only had a few issues with editing that the support team was able to resolve rather quickly or at least provide a temporary workaround for.

This is probably one of the most critical tools I use. I've bought and used over 300 online tools and this ranks in the top 3 for me. That says it all. It allows us to add structure to info, ensure nothing is lost and provides a fantastic way to upskill team members and grow your company.

Before Waybook I tried various other process management tools that people have recommended. Things like Bit.ai, GDOCS, Process.st and a few others. They were all great at individual things, but they never combined the flow and storage and flexibility of Waybook. Waybook is easy to use, it's got a clean interface and it flows logically. It's flexible in the formats it allows you to use. Whenever I onboard new team members, they 'just get it' - which says it all! I also trust the team behind Waybook with the storage of crucial documents. I mean I've probably uploaded 5000 videos in my various SOPS, and it's never crashed or had an issue. They have some very useful shortcuts that make it very easy to write and add new SOPS. They keep adding new features that are actually useful, while avoiding feature bloat, which I appreciate.

This is a tough one as they really have ironed out any issues I reported! My only current issue is so minor it's not worth mentioning, but when you do SOPS you often need to link to various items and it would be great if you could put the link in your clipboard, hightlight the word you want to link on and press ctrl+V to have it auto set the link (rather than clicking on the add link, and then clicking in the box and then pasting the link). Or they could do it like Slack, with ctrl+ U, then ctrl+V to insert a link quickly! As I said...very very minor!

Waybook has allowed our start-up to document all our processes, making us more efficient and streamlined, resulting in less calls and meetings. This has meant new joiners can easily understand how to execute tasks and understand our ways of working.We also use it as the main Knowledge Base for our clients for our SaaS platform, which users have said is a fantastic resource, which is easy to navigate and use. Our business couldn't operate without Waybook and it's been invaluable to our success in scaling up.

The efficient organisation of your company's content is a great feature of Waybook. It allows you to easily organise items through Categories, Subjects and Documents. It centralises all your SOPs in one place, instead of having disparate documents.The formatting and design of your content allows it to be easily interpreted. We use it both internally, to train new joiners, and externally, as a Knowledge Base for our clients.

There are occasionally formatting glitches where you cannot break out of bullet points/numbering, when you are trying to change the formatting of your content. You have to create a new space of content, format it accordingly and delete what is not needed. Having the format icon on the left, on each line of content would be a good fix for this.

I am the Operational Excellence Manager for my company, and in my search for a platform that values collaboration and partnership over just securing a contract, I came across Waybook. I must say that I have never encountered a platform more dedicated to engaging its users.I had been grappling with the challenge of finding a user-friendly, modern, and accessible solution for housing our company policies, SOPs, L&D materials, and general resources. Then, I stumbled upon Waybook. While it may not be 100% aligned with our ideal solution, it surpasses any other platform we've experimented with thus far. What sets Waybook apart is their willingness to actively seek feedback. I have had the opportunity to provide input and have actually witnessed changes being implemented within the month we've been working together.If you are in search of a platform that is genuinely committed to working alongside you, I wholeheartedly recommend giving Waybook a try.

Support is incredible and highly collaborative. The ease of use is huge.

I do not like the format of exports. We need to be able to create page breaks so the printouts are also an easy to utilize resoure. We also don't like that the email reminders cannot have customized message. Instead, department heads are sending emails from their accounts and linking people back to Waybook to review. It's just not ideal for our workflow.

Great customer service. Was blown away at getting a feature request added overnight!

Flexible and powerful. Waybook has excellent features and are constantly releasing updates. It's a really nice interface for team onboarding, training and processes. We have developed a huge number of documents for internal training and onboarding, and now our training is better than ever for new staff. Waybook's system is excellent for this.

Once you've checked off a list, as you've worked through a process, if you want to work through that process again (e.g. with another project) you need to untick all of the checkboxes manually before reusing them. So it's not quite as powerful as Process St in that sense (but the pricing is way better!) Apart from that, we love it!

I loved how easy it is to set up and organize your systems and processes in an easy way that makes sense. I just started documenting our processes but what I love is its easy enough that once I learn the system, I should be able to delegate much of this to another member on my team to build out.

So far I' liked everything, especially the more I dive in. I would have to say when I first logged in the very first time, it was a little overwhelming to see all the preloaded templates but once I started clicking around I noticed they were just included to make it easier and see the range of uses this can be used to document. In fact, as a small business owner this showed me some processes that i need to develop that i didnt even know about.

Mi empresa es altamente tecnológica. Los trabajadores y socios deben superar documentaciones técnicas. Así como seguir unas instrucciones precisas y elaborar guías de clientes. La aplicación, aun siendo sencilla, cumple esta solución.Lo único que echo de menos, es que no ofrezcan más plantillas.

Tengo negocio propio, así como trabajo en una multinacional. El sistema de Waybook para documentar los procesos de empresa es bastante más profesional al que tienen la mayoría de grandes empresas. El proceso es sencillo. Documentar + preguntar.

Me gustaría que se almacenara una huella de IP y diera un diploma, certificado al completar. De esta manera podría ordenar con efectos legales, quién lee y quién no lee las actividades.

I came across Waybook by chance as i was looking for a way to streamline my company's documents and processes. Now instead of having to send multiple e-mails or clarifications from staff, they can just access the platform at their own time to get the information they need. Being able to track if they actually have viewed the content is a great plus! Overall i love the product and it definitely has made an impact on our business in terms of productivity and time.

Customer service is top notch. I get proper and professional responses within 24 hours. I also appreciate their willingness to explore how issues can be solved as well as their transparency on the product roadmap. It is really easy to use and has the minimum features you need to start onboarding employees and getting them on the same page with your company's SOPS and other information.

Waybook is quite fresh. Features are quite limited and based on their roadmap it could take some time. I was a little disappointed with the security features and limitation with using Waybook as a means to get staff's acknowledgement on new polices and processes. That being said, i have been assured that these are features that are coming soon.

Wow, this is the roadmap to your business success. It turns an amateur entrepreneur into a thought leader of your field of business. Assists with setting up and documenting each and every process of your business with ease. Get clarity about your business, get help to identify the weak areas, and focus on the ones which can help you grow.

Streamline systems and processes of your business Make employee training and onboarding easier Easy to set up and use Amazing guidance to document your processes

The initial templates may not be directly relevant to your business. Needs some guidance from the customer support team through 1:1 which are offered.

My overall experience has been fantastic

It’s a straight forward tool that allows you to show and build value in your business.

It’s not available as an app yet, which would be amazing as I would like to create more SOP guidance on the go.

Fantastic!

What I love is that I was able to get access for a lifetime deal price through AppSumo at a time where I was in the market for an alternative to "Trainual". We needed to document our systems as we prepare to scale the company. This tool is so amazingly easy to use and I cannot think of things to improve, yet I know there is a roadmap of more awesome things to come.

I would like to see a library of common SOP's or processes to help get started. Waybook does have a list of ideas for different departments, but some common tasks inside those departments would be an awesome onboarding component.

I have tried a bunch of softwares both specialty and general to get my SOPs the way I want them but I'm happy I found waybook, there are other ways to store and share this information but I think this is the best one.

The best features are the core features, being an interactive onboarding, training, and knowledge repository. It's easy to create, edit, and archive pages. You can embed any kind of media possible to create and implement repeatable processes for repeatable results.

The only improvement I would like to see is maybe webhooks, or integrations with zapier competitors.

Overall great product for manuals and permissions

I like that you can train people using Waybook, with trainings, quizzes and more. The most important is I can store my manual on the site with permissions at every level

I wish the trainings were more intuitive and easy to administer and manage.

I love its simplicity and well-thought process structure. I find Waybook as a well-designed tool with simplified organisation in mind for keeping business processes documentation, training, and knowledge-base platform in the most efficient way. It is easy to even get started with the tool without compromising organisation and structure. It is very innovative in the sense that you can gamify training, add videos, forms, and quizzes.

I think that there's room for improvement by incorporating process templates inside the platform. Currently, you can only get a template for a structure. When you are starting from scratch, having an easy to access templates with contents will give you inspiration.

Overall the product value is there and the customer service is excellent.

Waybook is an intuitive way to manage business processes and helping with the onboarding of new team members. They have good feature sets like permissions and summary emails that help give a bird eyes view on the teams progress.

The text editing leaves much to be desired but it has vastly improved since we've begun using it.

The addition of tracking functionality and the quiz aspect pushes Waybook over the top for me. The fact that the features above come from a product so wonderfully supported is the real joy though. The customer service team is second to none (and I've used loads of software). They're responsive and quick to support and so far have really taken on my support requests - specifically rolling out features to solve a few of them too! You can't go wrong with Waybook. An 11 out of 10 for sure.

I am onboard the Waybook train in a big way. I use it for my day job and my freelance work. I was pretty much sold as soon as I got access as the layout just makes perfect sense to me. The access rules are so simple and powerful. You can have dozens of different teams only seeing the content they need to interact with and then only some with edit access. A dream come true!

I'm keen for the team to implement an option to disable document tracking for content that is for reference only. An overhaul of the in-app home screen would be great too, so I can customise what is displayed. Both of those features are listed on their roadmap as coming soon though... so all good!